» EWP LICENCE. Licence to Conduct High Risk Work Elevating Work Platform. Information Package for Applicants

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1 » TRANSTRAIN PTY LTD Tel: or (03) MOTORCYCLE & SCOOTER SKILLS Tel: or (03) PO Box 300 DEVONPORT TASMANIA 7310 Fax: (03) ABN: Licence to Conduct High Risk Work Elevating Work Platform» EWP LICENCE Information Package for Applicants CONTACT TRANSTRAIN: TEL FOR MORE INFORMATION 1 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

2 What is in this Information Package DESCRIPTION OF CLASS... 3 TASMANIAN LAW AND LICENCE TO CONDUCT HIGH RISK WORK... 3 REQUIREMENT TO BE LICENCED... 3 DUTY TO ENSURE DIRECT SUPERVISION... 4 PCBU TO OBTAIN (AND KEEP) WRITTEN EVIDENCE OF LICENCE... 4 TRANSTRAIN PATHWAYS TO THE LICENCE... 4 WORKPLACE RESOURCE CHECKLIST... 5 PATHWAY CHECKLIST... 6 ELIGIBILITY CHECKLIST - SUMMARY... 7 Recognition of Prior Learning... 8 Workplace Based Pathway:... 8 Off Job Pathway... 9 Combined Workplace Learning, Off Job Assessment... 9 DETAIL OF THE TRAINING AND ASSESSMENT PROCESS ENROLMENT COMPLETE REQUIRED TRAINING COMPLETE SELF ASSESSMENT AND SUPERVISOR ASSESSMENT COMPLETE FORMATIVE ASSESSMENTS COMPLETE NATIONAL HIGH RISK WORK LICENCE ASSESSMENT IF YOU ARE NOT SUCCESSFUL APPLY FOR LICENCE TO BE ISSUED RENEWAL OF LICENCE TO CONDUCT HIGH RISK WORK APPLICATION WITHIN THE LICENCE PERIOD APPLICATION ONCE LICENCE HAS EXPIRED, BUT LESS THAN 12 MONTHS LICENCE EXPIRED MORE THAN 12 MONTHS VERIFICATION / VALIDATION OF COMPETENCY MORE INFORMATION CODE OF PRACTICE TO BE COMPLETED AND RETURNED TO TRANSTRAIN: ENROLMENT FORM EVIDENCE OF IDENTITY TRAINER TO CONFIRM AND NOTE DETAILS WORKPLACE RESOURCE CHECKLIST LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

3 DESCRIPTION OF CLASS The Licence to Conduct High Risk Work Elevating Work Platform permits use of a Use of a boomtype elevating work platform where the length of the boom is 11 metres or more. 1. Boom-type elevating work platform the length of a boom is the greater of the following: (a) the vertical distance from the surface supporting the boom-type elevating work platform to the floor of the platform, with the platform extended to its maximum height; (b) the horizontal distance from the centre point of the boom's rotation to the outer edge of the platform, with the platform extended to its maximum distance. TASMANIAN LAW AND LICENCE TO CONDUCT HIGH RISK WORK The Tasmanian Workplace Health and Safety Regulations 2012 specify the classes of high risk work and the conditions under which a person may conduct high risk work. The Regulations specify the mandatory training that must be undertaken, through a Registered Training Organisation and against a Unit of Competency, before a person may attempt the Licence to Conduct High Risk Work assessment. Alternatively, an applicant may provide evidence that this training has occurred and request recognition of their prior learning. Assessment Instruments are now established and are the same across Australia. Workplace Standards Tasmania is responsible for Accrediting and Registering Assessors who may conduct the assessments, under arrangements with Registered Training Organisations. In establishing our current Licence to Conduct High Risk Work training and assessment practices TransTrain has worked closely with Workplace Standards Tasmania. A copy of the Regulations is available at and an extract, specific to Licence to Conduct High Risk Work, is available from TransTrain. REQUIREMENT TO BE LICENCED Under the law in Tasmania effective from 1/1/2013, if you do not hold a current licence to conduct high risk work (or a valid Assessment Summary Interim Licence), then you cannot conduct high risk work, unless you are enrolled and have completed introductory training and are working under the supervision of a licenced operator. It is no longer legal for an unlicensed person to be supervised by a licensed person in conducting a class of high risk work, UNLESS the unlicensed person is ALSO formally enrolled with a Registered Training Organisation AND completing training for the specified national unit of competency. The penalty for individuals is up to $3600, and up to $18,000 for a body corporate. 3 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

4 DUTY TO ENSURE DIRECT SUPERVISION Regulation 84 specifies the duty of a Person Conducting Business or Undertaking (PCBU) to provide direct supervision. A PCBU must ensure that a person supervising the work of a person carrying out high risk work whilst undergoing a formal program of training through a RTO provides direct supervision unless: a) The nature or circumstances of a particular task make direct supervision impracticable or unnecessary; and b) The reduced level of supervision will not place the health or safety of the supervised person or any other person at risk. Note that the person providing supervision must be licenced to perform that class of high risk work. PCBU TO OBTAIN (AND KEEP) WRITTEN EVIDENCE OF LICENCE Regulation 85 specifies that a PCBU must not direct or allow a worker to carry out high risk work for which a high risk work licence is required unless the person sees written evidence provided by the worker that the worker has the relevant high risk work licence. The regulation also specifies that the PCBU must see written evidence that any person supervising a person conducting high risk work under a training program holds the relevant high risk work licence for that class of work. This written evidence must be kept by the PCBU for at least one year after the high risk work is carried out, and for at least one year after the last occasion on which the worker performs the supervision work. The penalty for individuals is up to $1200, and up to $6000 for a body corporate. TRANSTRAIN PATHWAYS TO THE LICENCE You must be aged at least 18 years before you can apply for a Licence to Conduct High Risk Work. If you are less than 18 years of age, please phone TransTrain to discuss options. TransTrain offers four pathway options for applicants wanting to achieve a Licence to Conduct High Risk Work. Your pathway will depend on: Your previous qualifications / licences held Your access to a workplace with resources available to support the training Your access to a workplace with resources available to support the assessment The pathways are: 4 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

5 1. Recognition of Prior Learning Pathway you must have an expired certificate of competency or forklift licence, OR a Statement of Attainment issued by a Registered Training Organisation (RTO), for the unit of competency TLILIC2005A Licence to Operate a Boom Type Elevating Work Platform (boom length 11 metres or more) or equivalent, to be eligible for RPL through TransTrain 2. Workplace Based Pathway where you have access to suitable resources, including a licenced operator to provide you with direct supervision 3. Off Job Pathway where TransTrain provides suitable resources and a qualified trainer and registered assessor 4. Combined Pathway which provides options to meet specific situations for example, where there is an Elevating Work Platform and licenced operator to provide supervision in the workplace, but all of the resources specified in the licence assessment are not available in the workplace. In this case, initial training can be conducted by TransTrain in the workplace, you can gain skills and knowledge by operating the Elevating Work Platform under supervision of a licenced operator in the workplace, and attend a TransTrain facility for the assessment phase. TransTrain has a checklist available to help you work out what the most suitable pathway is for you refer to the next page. WORKPLACE RESOURCE CHECKLIST Use this checklist to determine if your workplace is a suitable environment and has the required resources for the EWP training and assessment. Criteria Criteria required for the training phase Hazard controls, both site and task specific. An EWP rated at or above 11 metres in height, length or radius, in safe operating condition and compliant with the requirements of the relevant state/territory. An operator to supervise the learner, who holds the Licence to Conduct High Risk Work (EWP) and who will work through a series of activities with the learner Criteria required for the assessment phase Hazard controls, both site and task specific. An EWP rated at or above 11 metres in height, length or radius, in safe operating condition and compliant with the requirements of the relevant state/territory. A selection of both compliant and defective safety harnesses. Move EWP to a variety of positions and heights. Room to operate EWP to the full extent of its capability 5 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

6 PATHWAY CHECKLIST Criteria Yes / Outcome No Age - are you aged more than 18 years? You are eligible to participate in the service Prior Learning do you have one of the following: Expired EWP Licence / Certificate of Competency Statement of Attainment issued by a RTO for the unit of competency TLILIC2005A Licence to Operate a Boom Type Elevating Work Platform (boom length 11 metres or more) If so, you will be required to complete a self assessment checklist, provide referees who can confirm your current skills and knowledge, and participate in an interview with the Assessor. You must participate in the assessment phase, which includes a confirmation of your current skills and knowledge, prior to the full Licence to Conduct High Risk Work Assessment. Learning Environment do you have access to a workplace with: Hazard Controls, both site and task specific An Elevating Work Platform rated at or above 11 metres in height, length or radius, in safe operating condition and compliant with the requirements of the relevant state/territory A licenced operator who will supervise you while conducting high risk work operating the elevating work platform and support you in on job learning and assessment activities Appropriate communication systems, for example fixed channel radio and/or whistles Assessment Environment do you have access to a workplace with: Hazard Controls, both site and task specific An Elevating Work Platform rated at or above 11 metres in height, length or radius, in safe operating condition and compliant with the requirements of the relevant state/territory A selection of both compliant and non compliant harnesses Room to operate the EWP to the full extent of its capability, including moving it to a variety of positions and heights Appropriate communication systems, for example fixed channel radio and/or whistles Make application for RPL on the TransTrain Licence to Conduct High Risk Work Enrolment and RPL Application Form. You must participate in a full program of training and assessment You may participate in a Workplace Based pathway for the learning phase of the program Join a scheduled program where TransTrain provides the necessary resources The assessments for this program can be conducted in your workplace, using your resources Join a scheduled program where TransTrain provides the necessary resources. Note that if you have access to resources in the workplace that are suitable for the learning phase, you may wish to join the program for the assessment phase only. Please talk with TransTrain about any of these aspects. In many cases we can attend your workplace to confirm the suitability of resources. 6 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

7 ELIGIBILITY CHECKLIST - SUMMARY CHECK YOUR AGE You must be at least 18 years old to make application for a licence to conduct high risk work. If you are less than 18 years of age, please contact TransTrain. LESS THAN 18 YEARS of age You are not eligible for a service with TransTrain MORE THAN 18 YEARS of age You are eligible for a Training and Assessment service with TransTrain CHECK YOUR ELIGIBILITY FOR RPL If you have an expired elevating work platform licence / certificate of competency, or a Statement of Attainment from a Registered Training Organisation for the unit TLILIC2005A Licence to Operate a Boom Type Elevating Work Platform (boom length 11 metres or more), you may apply for advanced entry to the training. This is known as Recognition of Prior Learning, or RPL. You must still complete the assessment aspects of the course, but your training time may be reduced on the basis of prior training. TransTrain has developed a RPL Application Form that you must use to apply for RPL. Following review of your RPL application and interview with you, TransTrain may require that you complete some training to fill gaps before proceeding to CHECK YOUR ACCESS TO WORKPLACE TRAINING Do you have a workplace, with hazard controls and a suitable EWP, compliant PPE and safety equipment, a selection of compliant and defective safety harnesses, appropriate communication systems and a person who is a licenced operator who will provide you with direct supervision whilst you gain skills and knowledge operating the forklift? CHECK YOUR ACCESS TO WORKPLACE ASSESSMENT Do you have a workplace, with hazard controls and a suitable EWP, compliant PPE and safety equipment, a selection of compliant and defective safety harnesses, appropriate communication systems available in your workplace for the assessment? NO PRIOR TRAINING / LICENCE You are not eligible for any RPL. You must complete a training program with TransTrain before entering the assessment. PRIOR TRAINING / LICENCE You are eligible to apply for RPL / advanced entry to the training and assessment service. Complete the Licence to Conduct High Risk Work Enrolment and RPL Assessment Form. NO WORKPLACE WITH RESOURCES TransTrain offers off the job options. WORKPLACE AND RESOURCES AVAILABLE You are eligible for a workplace based pathway for your training. OPTIONS Use TransTrain s Checklist to see if you have the resources to do the assessment in your workplace. If not, TransTrain offers an off the job assessment option. 7 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

8 Recognition of Prior Learning Available where you hold an expired Elevating Work Platform Licence or Certificate of Competency, or have a Statement of Attainment from a Registered Training Organisation for the unit of TLILIC2005A Licence to Operate a Boom Type Elevating Work Platform (boom length 11 metres or more) Where you have one of the above listed documents demonstrating your previous training, you can apply to have Recognition of Prior Learning applied to your training program. If you apply to have your current competency recognized, you must provide documentation that demonstrates that you have completed the content of the course that you are seeking recognition for. TransTrain will provide you with a Self Assessment Checklist and follow this up with an Interview. The RPL Pathway includes an assessment phase for both knowledge and practical demonstration of your skills. This service can be conducted in your workplace where suitable resources are available, or in a facility where resources are provided by TransTrain. RPL is granted against the training aspect. As a minimum, Applicants must still complete the TransTrain Formative Assessment and the High Risk Work Licence Assessment. Workplace Based Pathway: Available where all resources specified for the training and the National High Risk Work Licence Assessment are available in the workplace, including licenced operator(s) to provide supervision. The process: PRE-PROGRAM Contact us and book your service. We will provide our Code of Practice, a Pre-program Information Package and an Enrolment form. We will ask you to complete a checklist to confirm that you have the resources available in the workplace. Return the checklist to us and the enrolment form to us. STAGE 1: INTRODUCTORY TRAINING & WORKPLACE CHECK (UP TO 4 HOURS) TransTrain attends your workplace to: Confirm that the resources are available Complete any outstanding details from the Enrolment with you Conduct introductory and safety training in operating the elevating work platform Meet with the Licenced Operator who will Supervise you operating the elevating work platform Provide you with a Log Book to complete when you operate the elevating work platform under supervision 8 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

9 STAGE 2: WORKPLACE LEARNING (UP TO 3 MONTHS) You operate the elevating work platform, under the supervision of a licenced operator for the purpose of gaining skills and knowledge. You keep a log of all times you operate the elevating work platform, who supervised you and what you did while operating the elevating work platform. TransTrain will contact you at the 2 month point to check on your progress and make a booking for your assessment. STAGE 3: ASSESSMENT (UP TO 5 HOURS) TransTrain attends your workplace and meets with you and your Supervising Operator. TransTrain conducts a formative assessment (practical and knowledge aspects) to decide if you are ready to attempt the Licence to Conduct High Risk Work Assessment. If you are successful, you proceed to the Licence to Conduct High Risk Work Assessment. If you are successful, you will be issued with an Assessment Summary Interim Licence which is valid for 60 days you must make application for your licence during this 60 days. If you are not successful in the formative assessment, you may not proceed to the Licence to Conduct High Risk Work Assessment. If you are not successful in assessments, TransTrain will meet with you and your Supervising Operator to discuss options which may include further time on the job to gain skills and knowledge, off job training and reassessment. Off Job Pathway Suitable where you require TransTrain to provide the facility and resources. This program is offered over two days The final day includes the TransTrain formative assessment and the National Assessment for Licence (knowledge questions, calculations assessment and practical assessment). Combined Workplace Learning, Off Job Assessment Suitable where resources suitable for training are available in the workplace but not the resources required for the Licence to Conduct High Risk Work Assessment. The process: PRE-PROGRAM Contact us and book your service. We will provide our Code of Practice, a Pre-program Information Package and an Enrolment form. We will ask you to complete a checklist to confirm that you have the resources available in the workplace. STAGE 1: INTRODUCTORY TRAINING & WORKPLACE CHECK (UP TO 4 HOURS) TransTrain attends your workplace to: Confirm that the resources are available 9 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

10 Complete the Enrolment with you Conduct introductory and safety training in operating the elevating work platform Meet with the Licenced Operator who will Supervise you operating the elevating work platform Provide you with a Log Book to complete when you operate the elevating work platform under supervision STAGE 2: WORKPLACE LEARNING (UP TO 3 MONTHS) You operate the elevating work platform, under the supervision of a licenced operator for the purpose of gaining skills and knowledge. You complete the activities in the Activity Book provided by TransTrain and keep a log of all times you operate the elevating work platform, who supervised you and what you did while operating the elevating work platform. STAGE 3: ASSESSMENT (JOIN TRANSTRAIN OFF JOB PROGRAM FOR FINAL DAY) Join a TransTrain scheduled program for the final day to complete your Assessment activities. DETAIL OF THE TRAINING AND ASSESSMENT PROCESS ENROLMENT Provide evidence of identity and confirm eligibility for the licence Identify specific learning support needs Review TransTrain Code of Practice, service standards and discuss the training and assessment process Complete TransTrain Enrolment Form to relevant unit of competency If applicable, make application for recognition of prior learning based on previous experience must provide documentary evidence, complete a self assessment and interview COMPLETE REQUIRED TRAINING TransTrain provides introductory, safety training on enrolment for all classes of high risk work. Depending on the circumstance, you may then complete specified activity in the workplace under supervision of a licenced operator, or may complete further structured training in a facility provided by TransTrain. All time in training is recorded in an Operator Log Book. COMPLETE SELF ASSESSMENT AND SUPERVISOR ASSESSMENT Operator and Supervisor (if workplace pathway) or Trainer (if off job pathway) complete a statement to confirm the operator s readiness for final assessments. COMPLETE FORMATIVE ASSESSMENTS TransTrain conducts a formative assessment to confirm readiness for the final Licence to Conduct High Risk Work Assessment. 10 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

11 COMPLETE NATIONAL HIGH RISK WORK LICENCE ASSESSMENT The National Mandated Assessment Instruments (MAIs) for Licence to Conduct High Risk Work are used for the final assessment. These are confidential and may only be disclosed once you have been deemed ready to participate in the assessment. There are generally three parts to these assessments a knowledge component, a calculations assessment and a practical demonstration. Each part can be conducted separately, within a specified timeframe. When you have been successful in all parts of the assessment you will be issued with an Assessment Summary Interim Licence which is valid for 60 days you must make application for your licence during this 60 days. This provides an interim licence and is also the evidence needed to apply for the Licence to Conduct High Risk Work. The satisfactory assessment also triggers the Registered Training Organisation to generate a Statement of Attainment for the relevant national unit of competency. IF YOU ARE NOT SUCCESSFUL If you are not successful in the TransTrain Formative assessment, you may not proceed to the Licence to Conduct High Risk Work Assessment. TransTrain will negotiate a training plan and reassessment opportunity for you. If you are not successful in the Licence to Conduct High Risk Work assessment, you may not participate in a re-assessment within 21 days of you unsuccessful assessment, however if you were successful with some sections of the assessment, these remain valid for 60 days and you do not need to repeat these. If you are not successful in assessments, TransTrain will meet with you and your Supervising Operator to discuss options which may include further time on the job to gain skills and knowledge, off job training and reassessment. Additional services including re-assessment will be at additional cost. APPLY FOR LICENCE TO BE ISSUED You apply through Service Tasmania for the issue of a Licence to Conduct High Risk Work for the specified class. RENEWAL OF LICENCE TO CONDUCT HIGH RISK WORK Licences issued under the new regulations have a 5 year expiry (Regulation 92). The process to renew a licence is set out in Subdivision 4 of the Regulation. APPLICATION WITHIN THE LICENCE PERIOD The person must make application, before the expiry of the licence, including a declaration that he or she has maintained competency to carry out the high risk work. The regulator may require that the person complete any relevant training or reassessment for example if the regulator is concerned about the original quality of training and or assessment, or if there is evidence that the person has conducted high risk work incompetently (Regulation 95). 11 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

12 APPLICATION ONCE LICENCE HAS EXPIRED, BUT LESS THAN 12 MONTHS If the High Risk Work Licence (NOT a previous Certificate of Competency) has expired, the applicant has a 12 month window in which to make application for renewal of the licence, but may not conduct high risk work relating to that expired licence. LICENCE EXPIRED MORE THAN 12 MONTHS After a High Risk Work Licence (NOT a previous Certificate of Competency) has been expired more than 12 months, the applicant is deemed a new applicant and must undergo the standard process of licence application through enrolment and assessment with a Registered Training Organisation. Your expired licence may provide evidence of RPL and shorten the training phase of your program. VERIFICATION / VALIDATION OF COMPETENCY TransTrain is also available to conduct Verification, or Validation, of Competency (VOC), to confirm operator current skills and knowledge. Operators must have a current Licence to Conduct High Risk Work for this class to be eligible for the VOC assessment. MORE INFORMATION Additional information is available at the following links: Workplace Standards Tasmania High Risk Work Licensing TRANZnet - includes a search function to find assessors for specific functions across Australia and New Zealand 12 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

13 CODE OF PRACTICE» TRANSTRAIN PTY LTD Tel: or (03) MOTORCYCLE & SCOOTER SKILLS Tel: or (03) PO Box 300 DEVONPORT TASMANIA 7310 Fax: (03) ABN: » Code of Practice We want our programs to be successful and we want our learners to succeed! We have developed this Code of Practice to explain our commitment to high standards in all aspects of our assessment, recognition and learning support services for our clients. This Code of Practice also describes the rights of our clients and the standards of service that they should expect from us. Our continued recognition as a Registered Training Organisation is dependant upon our compliance with the statements we make in this Code of Practice. Supporting assessment, recognition and learning for clients: TransTrain policies, procedures and management approach is centred around providing a range of assessment, recognition and learning support services to clients to give them the best possible chance of success. This includes confirming access to: A safe and appropriate learning and assessment environment which may include client workplaces; All necessary resources as specified in national standards to a typical industry standard; Qualified trainers and assessors who meet the minimum qualifications as specified in the relevant standards for Trainers & Assessors and who are endorsed by the relevant regulating body to provide the services; Trainers and assessors who have technical expertise in the competencies that the client is seeking to learn or have assessed / recognised. We will also ensure that our services comply with all relevant legislation and regulations, including occupational health and safety, workplace harassment, victimisation and bullying, anti-discrimination, vocational education and training, privacy and apprenticeships / traineeships. TransTrain representatives will not engage in discussions associated with personal values with respect to politics, religion, race, sexual preference or gender. TransTrain Clients will be counselled if they seek to engage in such discussions or expression of views during the conduct of TransTrain services and may be excluded from programs if they continue to engage in such discussion. TransTrain will also provide guidance to clients who wish to access other providers for language, literacy & numeracy assistance, welfare & guidance services and other specific support services. Please let us know early in your contact with us if you have any specific needs which impact on your access to our services. Admission to TransTrain Programs: Admission to programs offered by TransTrain will be in a manner that is consistent with the principles of social justice and will be carried out in an ethical and responsible manner. Admission criteria of qualifications and or licensing programs will be discussed with the client prior to enrolment as part of a TransTrain information session. Eligibility criteria for licensing programs are detailed in information packages and listed on our web site. It is the responsibility of the client to ensure that they meet regulatory eligibility criteria (for example obtaining a Learner Permit where required for licence upgrades). TransTrain reserves the right to counsel applicants regarding the suitability of any proposed program. Marketing: We will only advertise nationally recognised products and services that we are endorsed to provide and hold within our Scope of Registration. We will only advertise and offer programs for licensing purposes or industry endorsement where we have endorsement from the relevant authority or industry body to offer the service. We will take every effort to ensure that no false or misleading comparisons will be drawn with any other provider or course. We will not use information about individual clients in our marketing materials without the permission of the client. Confidentiality of Client Information: TransTrain maintains records of client achievements in an electronic format for a minimum period of 30 years. Hard copies of assessment records and associated documentation may be kept for up to 7 years and then destroyed. Information about individual client achievements is maintained in a confidential manner, however clients must be aware that this information is accessible by the following personnel: The client themselves, with verification of identity by a TransTrain staff member; Officers of Skills Tasmania, Tasmanian Qualifications Authority, Australian Skills Quality Authority, and Workplace Standards Tasmania, for auditing purposes only; 13 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

14 TransTrain staff members and Associates, all of whom have signed a confidentiality statement binding them to respect the privileged nature of client information and agreeing to not disclose any material without the permission of the client; Where clients participate in a program for the purpose of licensing (eg, Dangerous Goods, Heavy Vehicle, High Risk Work, or Motorcycle), the minimum records required will be made available to the licensing authority. We provide reports on progress and outcomes to employers where the program is an employment based service or where an employer is nominated to receive reports on the enrolment / registration form We provide reports on progress and outcomes to employment agencies, rehabilitation service providers and other third party interests where these are nominated to receive reports on the enrolment / registration form; We may ask employers and other employees to contribute to the assessment of clients. Please note that these are detailed on our enrolment form along with a statement about information protection. Our Standards on Client Funds and Refunds: Fees are required to be paid prior to programs, unless alternative credit arrangements have been made. If you wish to apply for credit please contact TransTrain. Credit applications may take up to 2 weeks to be considered and advised Fees paid by clients are be kept in trust and disbursed to TransTrain service providers at the commencement of each stage of the service. Specific cancellation terms and conditions are documented on each service Confirmation Letter. In general, If you cancel your program within the no-refund period or fail to attend your scheduled service no refunds will be made and a new booking with full payment will be required for future services. If you are within the no-refund period you may substitute another person who meets the program eligibility criteria in your place. If we are unable to provide a service or cancel a service stage, a full refund of fees paid relating to the cancelled stage will be made or an alternative service date provided. Some services will also include a booking fee which is non-refundable in the event of cancellation of service by the client. This will be detailed on program confirmation documentation provided to the client, and noted on the invoice to the client for the program service. Our Standards for responding to Complaints, Appeals and Opportunities for Improvement: TransTrain clients are encouraged to make comment on any areas of concern that they have or opportunities for improvement that they identify through their participation in services through TransTrain. This may include appealing assessment decisions or processes involved in services. The emphasis will always be on resolving any concerns to the satisfaction of the client. The TransTrain Complaints, Appeals and Opportunity for Improvement procedure is summarised below: 1. The client is encouraged to discuss the complaint, appeal or opportunity with the TransTrain staff member involved in the matter If the matter is not resolved, then 2. The client is requested to document the nature of the complaint, appeal or opportunity. The client will be encouraged to discuss the matter with a TransTrain staff member who has not previously been involved in the matter If the matter is not resolved, then 3. an appropriate legal or independently impartial conciliation organisation will be invited to provide advice and to support a resolution. Examples of such organisations may include a Registered Training Organisation who offers the same qualification services, an Industry Skills Council or Skills Tasmania or the Tasmanian Qualifications Authority. Note: The cost of responding to complaints, appeals or opportunities, after Stage 2 in the process above, shall be borne by TransTrain and the client as determined by the independent organisation. Recognition of Current Skills and Prior Learning: TransTrain will recognise your prior learning and your current skills and experience through the assessment process for your qualification. Where the program is for licensing requirements, you may still be required to participate in the full program and the assessment, in accordance with specific industry legislation or regulatory requirements. Recognition of AQF Qualifications TransTrain will recognise qualifications and statements of attainment issued by other RTOs. It is the client's responsibility to seek credit transfer into programs based on qualifications / statements of attainment already held. Support will be provided by TransTrain in this process. Reciprocal Observation TransTrain requests reciprocal observation of the principles in this Code of Practice by program clients. Subject to our Grievances and Appeals procedure outlined above, we reserve the right to discontinue services should these principles be breached. We value the opportunity to be of support to you. Please let us know of opportunities for improvement. Thank you. Version Information Code of Practice A4 Portrait VERSION: 23 August LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

15 ENROLMENT FORM» TRANSTRAIN PTY LTD Tel: or (03) MOTORCYCLE & SCOOTER SKILLS Tel: or (03) PO Box 300 DEVONPORT TASMANIA 7310 Fax: (03) ABN: Information requested on this enrolment form is for national database and tracking purposes and assists in ongoing qualification issuance as required. All data is confidential and is not forwarded to any other party with the sole exception of the national statistical database to inform future federal funding in Vocational Training and as indicated on the TransTrain Code of Practice. Support and advice can be provided by your TransTrain Trainer / Assessor to help complete the enrolment form. 1 YOUR PERSONAL DETAILS Unique Student Identifier (USI) Title Mr Mrs Miss Ms Dr Other Your Family name (Surname) Your given names Your date of birth / / Gender: Male Female Street no and name Town/Suburb State Postcode - Residential Postal address if different from above Telephone (Home) Fax Telephone (Work) Mobile Name of Emergency Contact 2 YOUR COURSE DETAILS Telephone Unit(s) of Competency What evidence do you have for RPL (MUST tick one + provide original) 3 YOUR WORKPLACE TLILIC2005A Licence to Operate a Boom Type Elevating Work Platform (boom length 11 metres or more) Expired Licence / Certificate of Competency Statement of Attainment for TLILIC2005A Licence to Operate a Boom Type Elevating Work Platform (boom length 11 metres or more) Business Name Contact Name Address Town/Suburb Telephone 4 ABOUT YOU Are you of Aboriginal or Torres Strait Islander origin? (For persons of both Aboriginal AND Torres Strait Islander origin, mark both Yes boxes) In which country were you born? No, Neither Aboriginal nor Torres Strait Islander Yes, Aboriginal Yes, Torres Strait Islander Australia Other please specify Are you still attending secondary school? No Yes What is your highest COMPLETED school level? Completed year 12 Completed year 11 Completed year 10 Completed year 9 or equivalent Completed year 8 or lower did not go to school In which YEAR did you complete that school level? Of the following categories, which BEST describes your current employment status? (Tick ONE box only.) 15 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

16 Full-time employee Employer Unemployed seeking full-time work Part-time employee Self employed not employing others Employed unpaid worker in a family business Unemployed seeking part-time work Not employed not seeking employment How well do you speak English? Very well Well Not well Not at all Do you speak a language other that English at home? (If more than one language, indicate the one that is spoken most often.) No, English only Other please specify (Go to the next section) 5 DISABILITY OR SPECIFIC LEARNING NEEDS LET US KNOW HOW WE CAN SUPPORT YOU BEST Do you consider yourself to have a disability, impairment or long-term condition? No Yes please indicate the areas of disability, impairment or long-term condition. You may indicate more than one area. Physical Medical condition Vision Hearing/Deaf Learning Mental Illness Intellectual Acquired Brain Impairment other Do you have any specific learning needs that we should be aware of to support you in this program? No Yes please advise us before your program so that we can discuss with you including exploring options for reasonable adjustment. 6 PRIOR EDUCATION Have you completed any of the following qualifications? If YES, then tick ANY applicable boxes. Certificate I Certificate II Certificate III (or Trade Certificate) 7 STUDY REASON Certificate IV (or Advance Certificate / Technician) Diploma (or Associate Diploma) Advanced Diploma or Associate Degree Bachelor Degree or Higher Degree Certificates other than the above Of the following categories, which BEST describes your MAIN REASON for undertaking this program? (Tick ONE box only) To get a job To get a better job or promotion For personal interest / self development To develop my existing business It was a requirement of my job Other reasons: To start my own business To try for a different career 8 DECLARATION I wanted extra skills for my job To get into another course of study I understand that information contained in these forms may be provided to State and Commonwealth agencies and research organisations and I consent to that occurring. I certify that all details provided on these forms are correct. Please tick the relevant box to give permission for TransTrain to pass information about your program to other interested parties including: Current Employer Job agency Employers looking to recruit Rehabilitation provider Other: I have received TransTrain s Code of Practice setting out service standards that relate to this program I understand that I must not conduct this class of High Risk Work unless under supervision of an operator who is licenced to conduct high risk work (boom type elevating work platform) and only after it is confirmed that I have participated introductory and safety training I declare that I am not under the influence of drugs or alcohol and I understand that I must not conduct high risk work if affected by drugs or alcohol I agree with the assessment procedure set out in this information package Your Signature Date of Enrolment / / 16 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

17 DEPARTMENT OF EDUCATION: PERSONAL INFORMATION PROTECTION STATEMENT 1. Personal information is collected from you for the purpose of obtaining and verifying student related details. It is used by the Department of Education for the planning, provision and reporting of educational and vocational training programs as authorised by the Education Act 1994 and the Skilling Australia s Workforce Act 2005 and related State and Commonwealth Acts and Regulations. 2. Your personal information will be used for the primary purpose for which it is collected, and will be disclosed to The National Centre for Vocational Education Research (NCVER), government and other authorised agencies for the purposes stated above. 3. Personal information will be managed in accordance with the Personal Information Protection Act 2004 and may be accessed by the individual to whom it relates on request to Principal. 4. You can obtain a copy of the department's Personal Information Protection Policy on request. EVIDENCE OF IDENTITY TRAINER TO CONFIRM AND NOTE DETAILS Tasmanian Evidence Of Identity (EOI) Use only Evidence of Identity Documents that are listed below. If the applicant provides an alternative document, please check with TransTrain before accepting. EVIDENCE OF IDENTITY note that applicants will be required to present this at Service Tasmania A person must provide a minimum of three original documents (not photocopies) - EITHER one document from category A plus two documents from category B OR two documents from Category A plus one document from Category B (One or more must show the signature, date of birth and current residential address - additional evidence documentation may be required). 3 DOCUMENTS at least 1 from Category A Category A Evidence of Existence Provide 1 from A and 2 from B Or 2 from A and 1 from B Australian Birth Certificate (not an extract or commemorative certificate) Australian Citizenship Papers Australian Passport (expired up to 2 years) Department of Immigration & Citizenship - travel documents, including a visa Department of Immigration & Citizenship - Certificate of Residence status Australian Firearm Licence Overseas Passport (expired up to 2 years if accompanied by a current Australian Visa) Australian Photo Driver Licence (can be expired up to 2 years) Tasmanian Government Personal Information Card (displaying full name) Category B Evidence of Use of Identity Medicare Card Plastic Bank or Credit Card, with signature Student Identity Card with photo issued by an Australian educational institution Department of Veterans' Affairs / Centrelink Pensioner Concession card Births, Deaths & Marriages Change of Name Registration / Marriage Certificate (not a church or celebrant document) or Deed Poll. Need Help? If you require assistance with providing Evidence of Identity documents then please call us on or call the (DIER) Transport Enquiry Service on Evidence of Identity Documents as stated above have been sighted and verified by TransTrain Trainer NAME OF TRAINER SIGNATURE OF TRAINER DATE 17 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK

18 » TRANSTRAIN PTY LTD Tel: or (03) MOTORCYCLE & SCOOTER SKILLS Tel: or (03) PO Box 300 DEVONPORT TASMANIA 7310 Fax: (03) ABN: WORKPLACE RESOURCE CHECKLIST Use this checklist to determine if your workplace is a suitable environment and has the required resources for the relevant class of Licence to Conduct High Risk Work training and assessment. NAME OF WORKPLACE ADDRESS OF WORKPLACE (PHYSICAL) MACHINE TYPE SERIAL NUMBER Trainer to confirm that the following aspects are present in the workplace: Criteria Criteria required for the training phase Hazard controls, both site and task specific. An EWP rated at or above 11 metres in height, length or radius, in safe operating condition and compliant with the requirements of the relevant state/territory. An operator to supervise the learner, who holds the Licence to Conduct High Risk Work (EWP) and who will work through a series of activities with the learner Criteria required for the assessment phase Hazard controls, both site and task specific. NOTES An EWP rated at or above 11 metres in height, length or radius, in safe operating condition and compliant with the requirements of the relevant state/territory. A selection of both compliant and defective safety harnesses. Move EWP to a variety of positions and heights. Room to operate EWP to the full extent of its capability NAME OF TRAINER SIGNATURE OF TRAINER DATE 18 LICENCE TO CONDUCT HIGH RISK WORK ELEVATING WORK PLATFORM BOOM: INFORMATION AND ENROLMENT PACK