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2 Contents Section Section 1: Section 2: Section 3: Section 4: Section 5: Section 6: Section 7: Section 8: Section 9: Introduction to Appointment Person Specification Job Description NHS Lothian Values General Information for Candidates Working in Edinburgh and the Lothians Workplace Equality Monitoring Equal Opportunities Policy Statement Code of Conduct for Healthcare Support Workers

3 Section 1: Introduction to Appointment Reference Number: NHSL/2018/0150 Job Title: Project Manager to Support Implementation of Carers Act Grade: Band 6 Location: NHS Lothian Contract Duration: Fixed Term, 6 months Hours: 30 per week Closing Date: 28 th February 2018 Salary Scale: 26,830-35,933 pro rata, per annum Apply on-line This post requires the post holder to have a PVG Scheme membership/ record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post. **Please note the address you provide on the application form will be used to communicate any further correspondence relating to this vacancy therefore please check your TRASH and SPAM folders**

4 Project Manager, Implementation of Carers (Scotland) Act 2016 Band 6: 30 hours per week, 6 months Based in Edinburgh, but covering all sites across Lothian This is a part-time temporary post to lead on implementing the Carers (Scotland) Act 2016 across the hospitals in Lothian. We are looking for an enthusiastic individual to join our team. Applicants must be good communicators, be confident dealing with clinical staff and undertaking face to face teaching. The working pattern will be discussed and confirmed with successful applicants but some flexibility may be required to work with staff on different shift patterns. You will ideally be qualified to degree level in a business related subject or equivalent health related degree. You will also need to have an understanding of the importance of identifying, involving, informing and recording carers issues although training will be provided. If you believe you meet this profile then we would welcome your application. If you would like to find out more about this role before applying, please contact: Alison Jarvis (Community Nursing Programme Manager) on or alison.jarvis@nhslothian.scot.nhs.uk.

5 Section 2: Person Specification NHS LOTHIAN PERSON SPECIFICATION Post: Project Manager for implementation of Carers Act in hospitals In order to be shortlisted you must demonstrate you meet all the essential criteria and as much of the desirable as possible. When a large volume of applications are received for a vacancy and most applicants meet the essential criteria then the desirable criteria is used to produce the shortlist. Criteria Essential Desirable How assessed Personal traits Positive attitude with a calm, can do approach Understands and demonstrates the NHS Lothian s values of quality, care and compassion, dignity and respect, and openness, honesty and responsibility through the application of appropriate behaviours and attitudes Motivated and committed to further develop skills and knowledge A I R Committed to the development and maintenance of good relationships with colleagues, carers and other individuals and teams. Excellent interpersonal skills with good communication skills (verbal and written) with an ability to communicate well with staff at all levels Ability to work with and train staff about carers needs and issues with a focus on the implementation of s28 of the Carers (Scotland) Act 2016 Motivated to work with staff and carers, flexible and adaptable and able to motivate others. Able to self-direct work. Able to problem solve and develop solutions around recording of Good time management skills. A, I,R A, I,R A, I,R

6 information Qualifications and Training Degree in a business related subject or equivalent health related degree Postgraduate diploma/qualification in project management e.g. PRINCE 2 accreditation or equivalent experience C, A Experience and Knowledge Experience of working within the NHS or similar large and complex organisation Advanced level use of MS Word, Excel and PowerPoint Experience of communication systems within health care setting In depth experience of working within the NHS or community / social services / related volunteer environment. Experience of working in an environment with competing and conflicting priorities, deadlines and work loads. An understanding of carer issues & the importance of identifying, involving, informing and recording carers Previous experience monitoring and managing budgets A good grounding in data presentation An understanding of TRAK, the patient recording system in Lothian An understanding of issues around confidentiality A, I, R / A, I A, I, C A, I A, I Previous experience of working without direct supervision An awareness of NHS Lothian policies and procedures A I R Skills and/or AbilitiesBe able to work independently or as part o a team and use initiative Clear, logical thinking, ability to organise and prioritise A I R Specific Job Requirements Reliable and self motivated Able to work on own initiative, but able to recognise when help should be sought A I R A = Application form C = Copies of certificates P = Presentation Key how assessed I = Interview T = Test or exercise R = References

7 Section 3: Job Description 1. JOB IDENTIFICATION Job Title: Post: Accountable to: Project Manager for implementation of Carers Act(Scotland) 2016 in Lothian hospitals L-CN-PMCAS Project Manager Community Nursing Programme Manager Responsible to: Department(s): Directorate: Nursing Corporate Nursing Job Reference: No of Job Holders: 1 2. JOB PURPOSE To plan, manage and deliver agreed project within timescales and budget ensuring collaborative working across a broad range of stakeholders to support the delivery of the project objectives. 3. DIMENSIONS The Carers (Scotland) Act 2016 will commence in 2018 and is designed to support the health and wellbeing of unpaid carers. These include, amongst other things: An increase in the breadth of the definition of a carer (removal of regular and substantial test & removal of requirement that cared-for person must access community care services) A duty on local authorities to provide support to carers, based on the carer s identified needs which meet the locally developed eligibility criteria. National standards which local authorities must have regard to when setting their local eligibility criteria will be set out in regulations; A specific Adult Carer Support Plan and Young Carer Statement to identify carers needs and personal outcomes.

8 A requirement for each local authority to have its own information and advice service for carers which must provide information and advice on, amongst other things, emergency and future care planning, advocacy, income maximisation and carers rights. For NHS hospital staff, section 28 of the Act outlines responsibilities to admission and discharge of patients: Identify without delay that person is carer Involve carers in discharge Inform carers as soon as reasonably practicable of intention to discharge Invite the carer to give views about discharge Take account, so far as it is reasonable and practicable to do so, of any views given by the carer in making decisions relating to the discharge of the cared-for person Financial Responsibility: The postholder is the authorised signatory for expenses of up to 50 for project expenses. The postholder is employed within NHS Lothian and there may be a requirement to work flexibly across Lothian to meet service demands.

9 4. ORGANISATIONAL POSITION Deputy Nurse Director (Corporate Nursing) Community Nursing Programme Manager THIS POST Project Manager for implementation of Carers Act 5. ROLE OF DEPARTMENT The Nursing Directorate is responsible for developing effective strategies to improve the health of the people of Lothian through the safe and effective development and application of NHS Lothian's Nursing, Midwifery and Allied health Professional resources. The Directorate provides expert advice on nursing, midwifery and allied health professional and other clinical and non-clinical staff throughout NHS Lothian. 6. KEY RESULT AREAS Project management 1. Responsible for overall management of the specific project including development of business case and project initiation documentation. 2. To develop and maintain a comprehensive project plan, including risk assessment of each phase, specifying the project goal structure, resource requirements and costs for delivery involving all key stakeholders to ensure delivery of projected efficiencies. 3. Review on an ongoing basis progress of the project, identifying where there is risk that project objectives or timescales will be not be met, taking remedial action to bring the project back on track as required and that benefits are realised.

10 4. Develop all policies, procedures and protocols relating to the project ensuring implementation within the project team and by stakeholders. 5. Overall responsibility for the development and maintenance of project information systems which will be used to monitor and regularly report progress to the Project Board / Steering Group. 6. Participate in audits and surveys relating to the project and undertake research as necessary. 7. To develop and agree a clear exit strategy ensuring the benefits of the project continue to be realised and the project is mainstreamed as appropriate Budgets 1. The postholder is the authorised signatory for expenses of up to 50 for project expenses. Leadership 1. Lead the engagement and participation of stakeholders ensuring ownership, collaboration and implementation of s28 of the Act to improve outcomes for unpaid carers. 2. Work with clinical staff and the carer awareness trainer to promote the importance of early identification and working with carers as equal partners in care, recognising the competing priorities that clinicians juggle. 3. Understand and contribute to addressing barriers that staff identify to working with carers. 4. Initiate, plan, implement and evaluate training programmes and practice development initiatives, in liaison with the carer awareness trainer, on a multi-professional basis, to ensure understanding and embedding of the project. 5. Design and deliver training and communications associated with ensuring that clinical staff and their managers across a range of disciplines are aware of their additional responsibilities associated with hospital discharge with the new legislation. 6. To lead on the implementation of actions to enable NHS Lothian to meet its responsibilities around the requirements of the Carers Act Legislation. Communications 1. To develop, agree and implement a rigorous communications strategy for the project, reaching all stakeholders within NHS Lothian and where appropriate further to key individuals and groups across NHS Scotland and beyond ensuring projects aims, objectives and benefits are cascaded. 2. Ensure there is a high level of awareness and ownership of the project, that vital information is shared and that key learning points and good practice are disseminated effectively locally and nationally. 3. Work with a range of stakeholders from clinicians to the TRAK team to ensure that systems and the associated processes support the monitoring and any key performance indicators that are developed by Scottish Government in relation to the Act 4. Lead awareness raising and publicity and networking activities locally and nationally to share learning of the work including provision of input to briefings, presentations, reports, publications, newsletters and articles as appropriate 5. To support NHS Lothian s values of quality, teamwork, care and compassion, dignity and respect, and openness, honesty and responsibility through the application of appropriate behaviours and attitudes.

11 7a. EQUIPMENT AND MACHINERY The following are examples of equipment which will be used when undertaking the role: Personal Computer for audio/visual presentations during meetings Laptop and projector for audio/visual presentations during meetings Telephone Note: New equipment may be introduced as the organisation and technology develops, however training will be provided. 7b. SYSTEMS The following are examples of systems which will be used when undertaking the role: The post holder will be required to use the following systems in the course of their work for developing and monitoring project plans, producing reports and analysis project information: Regular use of the Internet, Intranet, Outlook system and Microsoft Office software Word, Excel, Access, Publisher, Powerpoint to support programme management/development work and project monitoring/reporting Project and Performance Management systems to support planning Established database systems, e.g. contact/mailing database, etc Intranet/Internet for accessing information sources to support project implementation Note: New systems may be introduced as the organisation and technology develops, however training will be provided. 8. ASSIGNMENT AND REVIEW OF WORK The post holder is accountable to the work stream operational lead with whom objectives will be agreed and performance reviewed. Overall direction will be provided through the Project Board/Steering group however the post holder will be expected to work autonomously, be self directed, with freedom to make judgments within the parameters of their role. Work is reviewed annually through the Personal Development Planning & Review system. 9. DECISIONS AND JUDGEMENTS The postholder will be expected to develop the project plan setting achievable and sustainable objectives over a determined time frame that will allow the delivery of the project to the expected standard. The postholder will be expected to make informed, autonomous decisions and judgements in relation to the project recognising any issues that may have the potential to have an adverse impact on the timeline of the project and devise and implement steps to eliminate these.

12 10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB Working with a wide range of individuals and different professional groups, often with competing and conflicting priorities, to deliver and implement realistic and practical plans. To be able to prioritise and manage workload effectively in the face of competing demands on time and capacity. High level of attention to detail and accuracy is required in analysis and reporting, sometimes from multiple sources. Overcoming barriers to co-operation and understanding through application of highly developed motivational and persuasive skills. 11. COMMUNICATIONS AND RELATIONSHIPS The postholder will be expected to communicate with a wide range of stakeholders to the project, including the most senior personnel, both internally and externally. To undertake the role will require developed communication skills to enable key messages of the project to be cascaded effectively to stakeholders. Skills of persuasion, negotiation, tact and diplomacy will be required when communicating on behalf of the team. Communications relating to the project may be complex, sensitive and emotive and may be made in verbal, written or electronic format. The post-holder will be expected to demonstrate sensitivity and awareness of politically sensitive issues and the need to adjust styles and behaviours to accommodate different situations and cultures. Internal: Communicate verbally and in writing to develop effective relationships with a wide range of people within NHS Lothian and the four health and social care partnerships. The post holder will work very closely with the H&SC chief nurses and Local Authority senior managers, fostering a team approach to the meeting of the Carers Acts aims specifically around hospital discharge. Day to day work will involve working with all disciplines in hospital wards as well as developing strong links with TRAK trainers and developers. External: Work with patients/clients, families, carers and voluntary sector organisations to enable collaborative partnership working and effective co-ordination of services. It will be necessary to learn from work that is underway in other NHS Boards and to link with the Carers Act implementation team at the Scottish Government. Post holder may be required to communicate / present through formal presentation to the wider public and patients.

13 12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB Physical: Standard keyboard skills for producing reports and project plans. Requirement to travel between sites to attend project meetings. Transferring equipment required for presentations/training sessions across sites. Mental: Concentration required when analysing data, preparing findings and presenting in report format. Workload may be unpredictable due to changing priorities of the project. Emotional: Communicating sensitive issues or unwelcome information to stakeholders of the project. Liaising between groups of colleagues in different organisations who may have conflicting agendas, and ways of working. Environmental: Regular VDU use 13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB Training / Education: Degree in a business related subject or equivalent health related degree Postgraduate diploma/qualification in project management e.g. PRINCE 2 accreditation or equivalent experience Skills and Experience: Experience of working within the NHS or similar large and complex organisation Excellent verbal and written communication skills with an ability to communicate well with staff at all levels Advanced level use of MS Word, Excel and PowerPoint A good grounding in data presentation Previous experience monitoring and managing budgets Experience of working in an environment with competing and conflicting priorities, deadlines and workloads. 14. JOB DESCRIPTION AGREEMENT A separate job description will need to be signed off by each jobholder to whom the job description applies. Job Holder s Signature: Head of Department Signature: Date: Date:

14 Section 4: NHS Lothian Values into Action NHS Lothian is determined to improve the way their staff works so they have developed a set of common values and ways of working which they now need to turn into everyday reality - to the benefit of everyone working in the organisation and, most importantly, to the benefit of their patients. Our Values are: Quality Dignity and Respect Care and Compassion Openness, Honesty and Responsibility Teamwork Throughout the recruitment process candidates will need to demonstrate they meet all of Our Values. More information on Our Values can be found by clicking on the link at the bottom of our Careers website front page: Section 5: General Information for Candidates Data Protection Act 1998 Please note that any personal information obtained from you throughout the recruitment process will be collected, stored and used in line with the Data Protection Act Information will be available to the recruiting manager and to the Human Resource staff. Counter Fraud NHS Lothian is under a duty to protect the public funds it administers, and to this end will use the information you have provided on your application form for the prevention and detection of fraud. It will also share this information with other bodies responsible for auditing or administering public funds for these purposes. More detail on this responsibility is on NHS Lothian s intranet (Counter-Fraud and Theft page) and further information is available on the Audit Scotland website: References All jobs are only offered following receipt of two satisfactory written references. At least one reference must be from your current/most recent employer, or your course tutor if you are currently a student. If you have not been employed or have been out of employment for a considerable period of time, you may give the name of someone who knows you well enough to confirm information given and to comment on your ability to do the job. Disclosure Scotland

15 Where a Disclosure or Protection of Vulnerable Groups Check is deemed necessary for a post, the successful candidate will be required to undergo an appropriate check. Further details on the Recruitment of Ex-Offenders are available from the recruitment centre. Work Visa If you require a Work Visa, please seek further guidance on current immigration rules which can be found on the Home Office website: or visit our Careers website: Overseas Registration and Qualifications NHS Lothian will check you have the necessary professional registration, where appropriate. If you require a qualification for this role but are not regulated by a professional body (e.g. NMC, GMC, HCPC etc), you will need to provide an official translation, notarised by a solicitor, of your overseas qualifications to be checked by the recruiting manager. Please ensure that this is available before applying for this post. Job Interview Guarantee Scheme As a Disability Symbol user we recognise the contribution that all individuals can make to the organisation regardless of their abilities. As part of our ongoing commitment to extending employment opportunities, all applicants who are disabled and who meet the minimum criteria expressed in the job description will be guaranteed an interview. Terms and Conditions For an overview of our Agenda for Change terms and conditions please click on this link: Travel Expenses Travel expenses are not normally reimbursed for interviews, if you are selected for interview and wish to enquire about the possibility of being reimbursed then the request should be directed to the recruiting manager or interview panel chair. Application Form Completion The purpose of an application form is to help evidence that the applicant has all the requirements applicable to carry out the job applied for. (7500 is the character limit for statement in support of application.) Once in receipt of the application pack it is essential to read both the job description and person specification to gain a full understanding of what the job entails and the minimum criteria required. Please note for equal opportunity purposes NHS Lothian do not accept CV s as a form of application. For general help and advice on how to complete an application form please visit our careers website:

16 Section 6: Working in Edinburgh and the Lothians NHS Lothian offers excellent career prospects and a wide range of job opportunities for potential employees. It employs approximately 24,000 staff and offers training and development opportunities as well as excellent staff benefits. The information provided below aims to help support and guide both prospective applicants and new employees unfamiliar with Edinburgh and the Lothians. Edinburgh and the Lothians Edinburgh and the Lothians are on the eastern side of Scotland s central belt in the heart of the country. Four main areas make up Edinburgh and the Lothians Edinburgh, East, Mid and West Lothian. NHS Lothian serves a population of approximately 850,000 people living in and around Edinburgh, Scotland s historic capital city. The geographical area known as Lothian region covers 700 square miles, comprising the City of Edinburgh, Midlothian, East Lothian and West Lothian. It is a region of exceptional beauty and contrast, from the splendour of Edinburgh to the beauty and variety of the hills, countryside and coastline. The nearest major town outside of Edinburgh is Livingston, a thriving location in the heart of West Lothian. As well as many sites of historic interest, the region boasts a host of recreational activities for all ages. For further information on relocating to Edinburgh please visit our careers website: px Section 7: Workplace Equality Monitoring NHS Lothian is committed to supporting and promoting dignity at work by creating an inclusive working environment. We believe that all staff should be able to fulfil their potential in a workplace free from discrimination and harassment where diverse skills, perspectives and backgrounds are valued. In order to measure and monitor our performance as an equal opportunities employer, it is important that we collect, store and analyse data about staff. Personal, confidential information will be collected and used to help us to understand the make-up of our workforce which will enable us to make comparisons locally, regionally and nationally. Section 8: Equal Opportunities Policy Statement

17 NHS Lothian considers that it has an important role to play as a major employer and provider of services in Lothian and accepts its obligations both legal and moral by stating commitment to the promotion of equal opportunities and elimination of discrimination. The objectives of its policy are that no person or employee receives less favourable treatment on the grounds of sex, disability, marital status, age, race (including colour, nationality, ethnic or national origin), creed, sexuality, responsibility for dependants, political party or trade union membership or activity, HIV/AIDS status or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Our Equal Opportunities in Employment policy can be viewed on our careers website: Section 9: Code of Conduct for Healthcare Support Workers If this post is a healthcare support worker position the post holder will need to follow the Code of Conduct for Healthcare Support Workers. A Healthcare Support Worker is defined as any healthcare worker working within NHS Scotland who is not currently statutorily regulated or in a role that has been recommended for statutory regulation by the Government. The Code of Conduct sets the standard of conduct expected of healthcare support workers and adult social care workers. It outlines the behaviour and attitudes that you should expect to experience from those workers signed up to the code. It helps them to provide safe, compassionate care and support. For more information on the Code of Conduct for Healthcare Support Workers please read the guidance: