Getting the job done

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1 Getting the job done How to improve an INSPIRE annex I theme and collect substantial socio-economic benefits Morten Lind Ministry for Housing Urban and Rural Affairs, Copenhagen, Denmark INSPIRE Conference 2013, Firenze, Italy

2 Introduction Knowing what the Earth will do next? Priceless William Hooke, posted M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 2

3 Arno, Firenze 1966 Elben, Schonebech, June M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 3

4 The most fundamental things in our world have an almost infinite value - things like clean air, water supply, transport network, communication M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 4

5 The INSPIRE Annex I Themes MINISTRY FOR addresses some of these infrastructural elements ANNEX I - SPATIAL DATA THEMES REFERRED TO IN ARTICLES 6( A), 8(1) AND 9( A) 1. Coordinate reference systems 2. Geographical grid systems 3. Geographical names 4. Administrative units 5. Addresses 6. Cadastral parcels 7. Transport networks 8. Hydrography 9. Protected sites PE-CONS 3685/06 AP/ms 3 ANNEX I DG I EN M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 5

6 The overall value for society of these datasets are indeed very, very hard to assess Without spatial reference systems, satellite-based navigation systems will not work. Without a digital transport network, route planning is not going to happen. Without a cadastre or land register, property rights are insecure, valuation is expensive and tax income is uncertain. Without addresses, delivery services are poor, statistics is cumbersome and disaster management will be most challenging M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 6

7 Addresses one of the INSPIRE Annex I Themes

8 Value of Improving an INSPIRE Annex I Theme Improvement Even if it is generally very, very hard to assess the economic benefits of having an infrastructure, it is possible (but not without challenges!) to estimate the benefits of improving an existing infrastructure M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 8

9 Earlier Experiences with Improvements Reuse of public address data Best Free of charge address data agreement Future Better Good Start Average M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 9

10 Socio-Economic Value of the Agreement Reuse of public address data Best Now Better Good Start Zero 2010 analysis: Direct, measurable economic benefits first five years: >60 mill. EUR Average M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 10

11 Details of Assessment in 2010 Direct, measurable economic benefits from re-use of public address data in 2010: ~ 14 mill. EUR (~ 6 EUR / address) Cost of data agreement 2010: ~ 0.2 mill. EUR (~ 0,09 EUR / address) MINISTRY FOR In 2010 the ROI seemed to be ~ 70 : 1 Results confirmed and extended by the 2011 EC POPSIS report Extra employees in private sector Add tax revenue M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 11

12 Address Data Portal Services Web API Download *) Map Services *) Smart Address Find *) INSPIRE Implementation Open access to address data and services, updated daily/weekly M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 12

13 Since 2010: New World of LBS is Evolving > 50 % of all Households! (1,25 mill.) 70% Antal husstande med GPS navigation og smartphone (Kilde: Danmarks Statistik) 60% 50% 40% 30% 20% 10% 0% GPS navigation Smartphone M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 13

14 Addresses are Serious Business MINISTRY FOR Nordjyske Stiftstidende, 28.januar maj 2011 Dagbladet Ringsted, M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 14

15 Getting on the Political Agenda Unfortunately there are many places without an accurate address TV2/Fyn 8. oktober M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 15

16 1. The Address Program - A Part of the Danish Basic Data Program M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 16

17 October 2012: Danish Basic Data Program - By Government and Local Authorities M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 17

18 Estimated Net Benefits of the Full Program M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 18

19 Approval by Government and Local Gov M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 19

20 Address Data Program MINISTRY FOR The program shall improve The data quality e.g. timeliness, accuracy, coverage, harmonization, standardization The back end infrastructure e.g. base register systems, coherence with other basic data sets etc. The services E.g. by reliable, high-effect, open services for mapping, online access and download Therefore ten promises to the future user of address data M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 20

21 #1 Open and Accessible MINISTRY FOR Data will be available in standardized and well documented form, via high efficient digital services which are updated and maintained according to user s needs an technology M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 21

22 #2 Trustworthy MINISTRY FOR Data will be quality proved through daily use, according to agreed and open quality norms. Errors and omissions can be reported easily and will be corrected efficiently and quickly M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 22

23 # 3 Current, Timely MINISTRY FOR Updates will be available for the users within seconds or minutes (and not within weeks or months) and data will be updated when a change occurs and not weeks or months after M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 23

24 # 4 Consistent MINISTRY FOR The three big basic data domains (person, business, property) will use the same address data set as a common reference, in order to ensure that information from these domains can be linked together M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 24

25 # 5 Full Cover MINISTRY FOR There will no longer exist white spots where many activities unfolds and services are delivered without proper addressing M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 25

26 # 6 Accurate MINISTRY FOR Data is unambiguous and will have a positional accuracy which reflects the technologic development and the user s needs e.g. for hand held mobile devices for navigation and location M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 26

27 # 7 Early MINISTRY FOR Data will be present as early as possible - e.g. so that the road name and address is available for the utility company, the entrepreneur and the estate agent even before the land division is approved and the building has been constructed M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 27

28 # 8 Persistent MINISTRY FOR The addresses will be persistent geographic identifiers which are not affected by changes in ownership or administrative reference users should not be bothered by unnecessary updates M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 28

29 # 9 Standardized MINISTRY FOR Data models and standards will be well defined across the full domain of basic data. Quality- and metadata will be available in order to support cost effective development of applications M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 29

30 # 10 Navigation-enabled MINISTRY FOR Data will be ready for use in navigation and location applications e.g. for in hand held mobile devices. All road names and address instances will have a proper link to a digital road network M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 30

31 End of Promises (or vision) M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 31

32 The Business Case MINISTRY FOR M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 32

33 The Good, the Bad and the Ugly The Good The Bad The Ugly M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 33

34 Identified Categories of Benefits Workflow in address-based user applications Selected address is always valid; Reduced shift of channel, reduced manual typing and error management Acquisition costs of new it-applications and systems Address as a service reduces need for a local address database; equivalent with benefits from service oriented architecture (SOA) Annual costs of it- and address data management E.g. reduces need for acquisition of 3 rd part address data; local error management, geocoding etc. Other business process benefits E.g. optimized logistics, route planning, improved workflow, energy consumption etc M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 34

35 The Result: Benefit Map MINISTRY FOR ~ 5 mill EUR (one time) + 1 mill EUR/yr ~ 85 FTE (one time) ~ 40 FTE every year IT-Infrastructure: (Implementation + operation) New address register Data Distribution/Services Improved Data Quality: (implementation costs) Extra FTE s in municipalities and MBBL Address authority tasks: (operational costs) Extra FTE s in municipalities and MBBL Systematic Re-use Improved infrastructure Improved Data Quality and timeliness Benefits from digital selfservice, electronic forms, applications, reporting Reduced cost of new itapplications and systems Reduced cost and time of present it and address data management Other business process benefits In total ~30 mill EUR/yr from M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 35

36 Business Case Cash Flow (mill. DKK) From Min. of Finance s Business Case Model M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 36

37 Funding of the Address Program Costs: ~14 mill. EUR + 5 mill. EUR/year Those who will enjoy All users in the private and public sector who will benefit from the improvements Regulated by state budget + local gov. agreement Those who must do the job I.e. the authorities who has the authority and legal responsibility to improve and maintain addresses, address data and infrastructure Benefits: ~30 mill. EUR/year from M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 37

38 Program is now Organized and at Work Steering Committee Ministry for Housing, Urban and Rural Affairs (Chair) Danish Geodata Agency Local Governments Denmark Population Register Center Danish Business Authority Danish Tax Authority Danish Agency for Digitisation and first results are to be delivered M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 38

39 2. International Addresses Danish Authorities Management of Addresses outside Denmark M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 39

40 Outlining the Problem MINISTRY FOR Several Danish authorities manages information on addresses outside the country The primary entity in question could be a person, a business entity or organization or a real property Often the address information plays a supporting role, but sometimes correct information is crucial Management, formatting, storing, sharing and validation of address information is cumbersome and costly and a burden for each authority M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 40

41 Examples of Administrative Tasks - Involving >0.5 million transactions/year Danish Citizens moving to another country Business managers living outside Denmark Foreign service providers doing business in Denmark Taxable persons living outside Denmark Taxable citizens owning a property outside Denmark Receivers of social services, living outside Denmark Pensioners who receive a Danish pension Applicants for a visa, asylum seekers, fugitives M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 41

42 Example Cases MINISTRY FOR Before start of a construction work in Denmark, an Irish entrepreneur company must register herself with a proper business address in Cork in a it-system provided by the Danish Business Authority. After her stay in Aarhus a Filipino au pair gets a new job in Germany and after that travels back to live with her family in Manilla. She receives a social grant from the Danish Pensions Authority. A Turkish citizen living in Sweden, travels with a bus through Montenegro. There is a traffic accident and he receives hospital treatment in Sjenica and afterwards by a doctor in Malmö. The bus company is Danish, and the insurance company asks the Danish Board of Industrial Injuries to assess the level of compensation M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 42

43 Proposed Solution MINISTRY FOR Any public authority using international addresses in its administration, can connect to services for lookup, search, validation and formatting Users Users Users Civil registration Business register Properties, Taxation Service interface This is where INSPIRE harmonization of EU address data and services will give benefit Joint Public Service for International Addresses Connection to international address data services M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 43

44 Status Where are we now? MINISTRY FOR The Danish Basic Data Board has decided to analyze the economic impact of the proposed solution The business case results and proposal of plan for implementation could be expected within 6-8 months Hopefully we will be able to bring news on the results for the next INSPIRE Conference 2014 But it is interesting, that INSPIRE also in this field will be able to support e-government and a more efficient administration M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 44

45 Contact information: Morten Lind, Ministry for Housing, Urban and Rural Affairs Denmark, The Ministry (MBBL): Danish Geodata Agency: Danish Basic Data Program: The Address Program: Twitter: Danmarks Adresser Address data services: UPU White Paper: Addressing the World an Address for Everyone : M. Lind DK: Getting the Job done - How to improve an INSPIRE annex I Theme 45

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