Global Exhibition Barometer 16 th edition (January 2016)

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1 Global Exhibition Barometer 16 th edition (January 2016) A UFI report based on the results of a survey conducted in December 2015 Global US Mexico Central & South America Brazil Southern Africa

2 Table of contents Page Introduction 3 Results by region 1. Gross Turnover development 4 2. Development of Operating Profits 6 3. Most important business issues 8 4. Priorities in terms of strategy Millennials as staff and HR acquisition costs 16 Detailed results for selected countries or zones 17 North America: US, Mexico 18 Central and South America: Brazil, other countries in Central & South America 20 Europe: Germany, Italy, Russia, other countries in Europe 22 Africa: South Africa 26 Middle East 27 Asia/Pacific: China, other countries in Asia/Pacific 28 Conclusion 30 Appendix: answers per country/region 31 2

3 Introduction Welcome to the 16 th edition of the UFI Global Exhibition Barometer survey. This study is based on a global survey, conducted in December It represents up to date information on the development and the outlook of the global exhibition industry as well as on 12 specific countries and zones. UFI began assessing the impact of the global economic conditions on the exhibition industry twice a year in 2009, based on perceptions of UFI members in 84 countries around the world. In 2010, this biannual survey became the UFI Global Exhibition Barometer. For the United States, this survey includes SISO Members (Society of Independent Show Organizers) and the scope of the Research has since been broadened to include members of AFIDA (Asociación Internacional de Ferias de América) in Central and South America and of EXSA (Exhibition and Events Association of Southern Africa) in South Africa. For the first time and in this 16 th edition, members from AMPROFEC (Asociación Mexicana de Profesionales de Ferias y Exposiciones y Convenciones) and UBRAFE (União Brasileira dos Promotores Feiras) have also been invited to take part. Important remark It should be noted that the number of replies to the current survey (240 from 58 countries) provides representative results. However, the consolidated regional results may not reflect the situation of specific countries in that region. This is why a second set of results, specific to 12 countries or zones where a significant number of answers were obtained are included (see full list on the page 17). Questions related to this survey should be addressed to Christian Druart at 3

4 1. Gross Turnover development The 16 th Barometer surveyed the evolution of participants gross turnover expectations for the second half of 2015 and the 2 halves of 2016 compared to their turnover during the same period the previous year (regardless of possible biennial effects). The chart on the next page presents the percentage of companies declaring an increase in their turnover. It combines these results with those of previous surveys since It does not take into account the unknown or not applicable answers see footnote. Regional survey results indicate that in all regions, an average of 6 to 7 companies out of 10 expect an increase in gross turnover for the second half of 2015 and When compared to the previous period, this appears to be an improvement for the Americas and Europe, a rather stable situation for Asia/Pacific, but a slight slowdown in Middle East and Africa. Detailed results by country/zone highlight contrasted situations: US and Mexico have stronger growth rates than Brazil (where an improvement is expected for the 2 nd half of 2016) or other countries of Central and South America (where around half of companies for each period are expecting decreases in their turnover); Germany, Italy and other European countries have on average 7 to 8 companies out of 10 declaring increases. But the situation in Russia is different with more companies declaring decreases, at least until the second half of 2016; A certain level of uncertainty for 2016 in China, the Middle East or South Africa. Footnote: The charts included in the second part of this report ( Detailed results for selected countries or zones ) detail these results, adding the percentage of companies declaring decreases in their turnover and the percentage of unknown answers. 4

5 % of companies declaring an increase in turnover when compared to their projections for the same period the year before (regardless of possible biennial effects) 100% 90% 80% 70% 60% 50% Europe Americas Asia & Pacific Middle East & Africa 40% 30% 20% 10% 0% H H H H H H H H H H H H H H H H H As declared in previous surveys As declared in December

6 2. Development of Operating Profits The 16 th Global Barometer survey questioned the evolution of operating profits for 2015 compared to the previous year. The chart presented in the page combines these results with those of previous surveys which tracks the development of operating profits since It highlights the results of companies declaring an increase of more than 10% and those declaring a more stable result (between -10% and +10%) see footnote. The results show that: Around 3 to 4 companies out of 10 declare an increase of more than 10% in annual profits for 2015; this is stable in comparison to the level registered for 2014 and These findings roughly apply to the major national markets where a large number of answers were received, except for the US and the Middle East, where better results are expected (with 53% of companies declaring an increase of more than 10% of their operating profits) and Brazil and Russia (where 25% and only 8% respectively are expecting such increases). Footnote: The charts included in the second part of this report ( Detailed results for selected countries or zones ) detail these results, adding the percentage of companies with reductions in profits or losses. 6

7 Operating profits compared to the previous year Americas Asia & Pacific Europe Middle East & Africa 100% 90% 80% % of companies declaring: - stable profits (between -10% and +10%) - or increases of more than 10% 70% 60% 50% 40% 30% % of companies declaring: - profit increases of more than 10% 20% 10% 0%

8 3. Most important business issues Companies were asked to identify the three most important issues for their business in the coming year from a predefined list of seven issues. Multiples choices were proposed to get an insight for some answers. As in previous surveys, around 80% of all answers relate to the following 4 issues: State of the economy in home market (25% in the current survey) Global economic (20% in the current survey) from within the industry (19% in the current survey) Internal challenges (14% in the current survey), where Human Resources are named as the most important aspect. Impact of digitalisation ( Responding to customer digitalization needs, New digital products or Internal processes ), with other media ( Internet, Social media, Virtual trade shows or Other ) and Regulatory / Stakeholders issues ( Sustainability, Health & safety or Other) appear as less important issues in the coming year. The next slide shows the consolidated global results, including the insights, where asked. The following slides details those results by region and by type of activity (for 3 main segments: Organiser, Venue only and Service provider only ). Results show that there are no significant differences based on these criteria, except for the Regulatory / Stakeholders issues where Health & Safety appears more important to Service Providers and Venues, than Organisers. 8

9 Top issues: global results 25% 20% 19% 14% 9% 5% 4% 3% State of the economy in home market Global economic from within the industry Internal challenges Impact of digitalisation with other media Regulatory / Stakeholders issues Other 75% 30% 13% 80% 56% 45% 61% 39% 29% 8% 71% 29% 27% Human resources Finance Other Responding New digital to customer products digitalisation needs Internal processes Internet Social media Virtual trade shows Other Sustainability Health & safety Other (multiple answers possible) 9

10 Most important issues: detail by region and type of activity for the five top issues identified globally Americas Europe Middle East & Africa Asia & Pacific 27% 27% 25% 24% 24% 24% 23% 14% 17% 17% 17% 18% 18% 16% 13% 11% 8% 14% 5% 6% State of the economy in home market Global economic from within the industry Internal challenges Impact of digitalisation 32% Organiser Venue only Service provider only 24% 25% 21% 20% 19% 19% 17% 18% 19% 16% 13% 11% 3% 6% 5% 1% 8% 7% 3% 4% State of the economy in home market Global economic from Internal challenges within the industry Impact of digitalisation with other media Regulatory / Stakeholders issues 10

11 4. Priorities in terms of strategy Companies were asked to share their current priorities in terms of strategy in two specific areas: their range of activities and their geographical exposure. In all regions, a large majority of companies intend to develop new activities, in either the classic range of exhibition industry activities (venue/organiser/services), other live events or virtual events, or in both: 75% in the Middle East & Africa, 86% in Asia/Pacific, 87% in Europe and 93% in the Americas. In terms of geographical expansion, only one to two companies out of 10 on average in all regions declare an intention to develop operations in new countries. These results are also detailed in the following pages for the main segments of activity type ( Organiser, Venue only and Service Provider only ). 11

12 Current strategic priorities related to the range of activities : results by geographical zone Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) Develop new activities in terms of live events or virtual events WORLD 14% 29% 27% 30% Both of these Americas 7% 19% 28% 46% Asia/Pacific 14% 31% 24% 31% Europe 13% 33% 32% 22% Middle East & Africa 25% 34% 18% 23% 12

13 Current strategic priorities related to the range of activities: results by type of activity Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) Develop new activities in terms of live events or virtual events Organiser 13% 28% 29% 29% Service provider only 23% 23% 23% 31% Venue only 8% 46% 21% 25% Both of these 13

14 Current strategic priorities related to geographic exposure: results by geographical zone Stay in the same countries as those in which I currently operate Operate in new countries WORLD 88% 13% Americas 77% 23% Asia/Pacific 85% 15% Europe 92% 8% Middle East & Africa 80% 20% 14

15 Current strategic priorities related to geographic exposure: results by type of activity Stay in the same countries as those in which I currently operate Operate in new countries Organiser 84% 16% Service provider only 75% 25% Venue only 84% 16% 15

16 5. Millennials as staff and HR acquisition costs This question relates to the fact that many companies are finding that younger members of staff are less loyal to employers, which may lead to higher Human Resources acquisition costs. The survey results show that this issue does indeed exist globally with every third company globally reporting higher acquisition costs, but to different levels in different regions. It was sometimes mentioned that staff turnover was relatively low due to the general lack of job opportunities in that specific region. It should also be noted that some of those who declared that it was not an issue added that it was likely to become one. Others respondents also said that this issue exists, but was financially compensated by the fact that younger staff were replacing most senior staff, leading to lower HR costs all together. Have your HR acquisition costs been impacted by increasing turnover among young staff? YES NO WORLD 33% 67% Americas 37% 63% Europe 14% 86% Middle East & Africa 40% 60% Asia/Pacific 55% 45% 16

17 Part 2: Detailed results for 12 selected countries or zones North America: Central and South America: Europe: Africa: US Mexico Brazil Other countries in Central & South America Germany Italy Russia Other countries in Europe South Africa Middle East Asia/Pacific: China Other countries in Asia/Pacific 17

18 Detailed results for United States (15 answers) How do you expect your turnover to change when compared to the same period the previous year? 8% 8% 91% 85% 9% 8% 67% 25% 2015-H H H2 I don t know Increase less than 10% 10% or more Top issues 18% State of the economy in home market 20% Global economic 16% from within the industry 14% Internal challenges 11% 11% Impact of digitalisation with other media 0% Regulatory / Stakeholders issues 9% Other Operating profits compared to the previous year 7% 40% 53% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (29%) NO (71%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) 8% 8% 38% 46% both of these Develop new activities in terms of live events or virtual events Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 88% 13% 18

19 Detailed results for MEXICO (17 answers) How do you expect your turnover to change when compared to the same period the previous year? 79% 88% 13% 81% 14% 7% 6% 6% 6% 2015-H H H2 I don t know Increase less than 10% 10% or more Top issues 27% State of the economy in home market 10% Global economic 20% from within the industry 24% Internal challenges 10% Impact of digitalisation 6% with other media 0% Regulatory / Stakeholders issues 4% Other Operating profits compared to the previous year 12% 53% 35% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (41%) NO (59%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) both of these Develop new activities within the classical range of the exhibition industry (venue / organiser / services) 0% 13% 25% 63% Develop new activities in terms of live events or virtual events Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 67% 33% 19

20 Detailed results for BRAZIL (13 answers) How do you expect your turnover to change when compared to the same period the previous year? 9% 8% I don t know 44% 33% 22% 45% 45% 75% 17% 2015-H H H2 Increase less than 10% 10% or more Top issues 31% State of the economy in home market 18% Global economic 26% from within the industry 15% Internal challenges 5% Impact of digitalisation 3% 3% with other media Regulatory / Stakeholders issues 0% Other Operating profits compared to the previous year 17% 58% 25% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (31%) NO (69%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) both of these Develop new activities in terms of live events or virtual events 17% 25% 25% 33% Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 67% 33% 20

21 Detailed results for the other countries in Central and South America (14 answers) How do you expect your turnover to change when compared to the same period the previous year? 56% 33% 11% 45% 30% 20% 27% 20% 27% 30% 2015-H H H2 I don t know Increase less than 10% 10% or more Top issues 32% State of the economy in home market 11% Global economic 8% from within the industry 16% Internal challenges 8% Impact of digitalisation 3% with other media 21% Regulatory / Stakeholders issues 3% Other Operating profits compared to the previous year 7% 7% 50% 36% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (46%) NO (54%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) 8% 15% 31% 46% both of these Develop new activities in terms of live events or virtual events Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 88% 13% 21

22 Detailed results for GERMANY (12 answers) How do you expect your turnover to change when compared to the same period the previous year? I don t know Top issues 29% 67% 73% 82% 25% 8% 27% 18% 2015-H H H2 Increase less than 10% 10% or more 18% State of the economy in home market Global economic 12% from within the industry 15% Internal challenges 12% Impact of digitalisation 3% with other media 9% Regulatory / Stakeholders issues 3% Other Operating profits compared to the previous year 10% 20% 30% 40% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (17%) NO (83%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) both of these Develop new activities in terms of live events or virtual events 0% 50% 20% 30% Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 60% 40% 22

23 Detailed results for ITALY (10 answers) How do you expect your turnover to change when compared to the same period the previous year? 13% 11% I don t know Top issues 23% 17% 20% 17% 67% 22% 88% 78% 11% 2015-H H H2 Increase less than 10% 10% or more State of the economy in home market Global economic from within the industry Internal challenges 10% Impact of digitalisation 7% with other media 0% Regulatory / Stakeholders issues 7% Other Operating profits compared to the previous year 70% 30% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? NO (100%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) Develop new activities in terms of live events or virtual events 30% 40% 20% 10% both of these Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 100% 0% 23

24 Detailed results for RUSSIA (13 answers) How do you expect your turnover to change when compared to the same period the previous year? 33% 42% 36% 9% 17% 27% 42% 17% 25% 27% 25% I don t know Increase less than 10% 10% or more Top issues 35% 19% 19% 14% 8% 3% 3% 0% 2015-H H H2 Operating profits compared to the previous year 8% 17% 67% 8% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (17%) NO (83%) State of the economy in home market Global economic Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) from within the industry Internal challenges Impact of digitalisation with other media Develop new activities within the classical range of the exhibition industry (venue / organiser / services) both of these Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Regulatory / Stakeholders issues Develop new activities in terms of live events or virtual events 25% 42% 17% 17% Other Operate in new countries 100% 0% 24

25 Detailed results for the other countries in Europe (46 answers) How do you expect your turnover to change when compared to the same period the previous year? 2% 7% 74% 71% 69% 14% 18% 17% 12% 9% 7% 2015-H H H2 I don t know Increase less than 10% 10% or more Top issues 24% State of the economy in home market 25% Global economic 17% from within the industry 11% Internal challenges 14% Impact of digitalisation 5% with other media 2% 2% Regulatory / Stakeholders issues Other Operating profits compared to the previous year 10% 20% 30% 40% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (17%) NO (83%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) both of these Develop new activities in terms of live events or virtual events 14% 29% 27% 30% Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 83% 17% 25

26 Detailed results for SOUTH AFRICA (24 answers) How do you expect your turnover to change when compared to the same period the previous year? 5% I don t know 25% 47% 45% Increase 45% 32% 30% 15% 21% 20% 15% 2015-H H H2 less than 10% 10% or more Top issues 30% State of the economy in home market 15% Global economic 20% from within the industry 17% Internal challenges 3% Impact of digitalisation 6% with other media 8% Regulatory / Stakeholders issues 2% Other Operating profits compared to the previous year 4% 17% 48% 30% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (36%) NO (64%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) Develop new activities in terms of live events or virtual events 29% 38% 14% 19% both of these Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 93% 7% 26

27 Detailed results for the MIDDLE EAST (17 answers) How do you expect your turnover to change when compared to the same period the previous year? 18% 82% 53% 33% 53% 18% 18% 12% 13% 2015-H H H2 I don t know Increase less than 10% 10% or more Top issues 26% State of the economy in home market 17% Global economic 13% from within the industry 15% Internal challenges 9% Impact of digitalisation 4% with other media 7% Regulatory / Stakeholders issues 9% Other Operating profits compared to the previous year 6% 41% 53% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (53%) NO (47%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) both of these Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Develop new activities in terms of live events or virtual events 18% 35% 24% 24% Operate in new countries 55% 45% 27

28 Detailed results for CHINA (22 answers) How do you expect your turnover to change when compared to the same period the previous year? 16% 27% I don t know Top issues 24% 22% 24% 69% 58% 47% 25% 21% 20% 6% 5% 7% 2015-H H H2 Increase less than 10% 10% or more State of the economy in home market Global economic from within the industry 11% Internal challenges 6% Impact of digitalisation 3% with other media 5% 5% Regulatory / Stakeholders issues Other Operating profits compared to the previous year 9% 59% 32% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (52%) NO (48%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) both of these Develop new activities in terms of live events or virtual events 14% 38% 29% 19% Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 86% 14% 28

29 Detailed results for the other countries in Asia/Pacific (28 answers) How do you expect your turnover to change when compared to the same period the previous year? 9% 13% I don t know Top issues 23% 25% 22% 59% 70% 63% 32% 22% 21% 9% 4% 2015-H H H2 Increase less than 10% 10% or more State of the economy in home market Global economic from within the industry 15% Internal challenges 6% 5% Impact of digitalisation with other media 4% Regulatory / Stakeholders issues 0% Other Operating profits compared to the previous year 4% 59% 37% 2015 Loss more than 50% 11-50% Stable (between -10% and +10%) Increase of more than 10% Have your HR acquisition costs been impacted by increasing turnover among young staff? YES (61%) NO (39%) Current strategic priorities related to the range of activities Stay within current scope of activities (as a venue, an organiser or a service provider) Develop new activities within the classical range of the exhibition industry (venue / organiser / services) both of these Develop new activities in terms of live events or virtual events 14% 25% 21% 39% Current strategic priorities related to geographic exposure Stay in the same countries as those in which I currently operate Operate in new countries 85% 15% 29

30 Conclusion The Global Barometer survey has been measuring the pulse of the exhibition industry since the end of The 16 th survey, conducted in December 2016, was answered by 240 companies from 58 countries. In the new format of this report, the results are detailed for 12 geographical zones, including 8 major national markets. Overall, the results indicate positive turnover expectations in 2016 for a large majority of companies in North America and Europe, with the exception of Russia. In Asia/Pacific, Middle East and Africa the situations remains generally positive, but with a certain level of uncertainty. In Central and South America, half of companies are expecting decreases of turnover, but an improvement is expected in Brazil for the second half of In terms of operating profits, around 3 to 4 companies out of 10 on average, have declared an increase of more than 10% in their annual profits for 2015; US and the Middle East outperform these results. Lower levels are identified in Brazil and Russia. The most important business issues remain related to the general economic situation with the state of the economy in home market and global economic development uncertainty consistently selected as among the three most important business issues for the last five years, together with competition from within the industry and internal challenges. The impact of digitalisation comes fifth globally, and fourth in Europe. In terms of strategy, a large majority of companies intend to develop new activities, in either the classic range of exhibition industry activities (venue/organiser/services), other live events or virtual events, or in both: 75% in the Middle East & Africa, 86% in Asia/Pacific, 87% in Europe and 93% in the Americas. In terms of geographical expansion, only one to two companies out of 10 on average in all regions, declare an intention to develop operations in new countries. Regarding higher HR acquisition costs due to increasing turnover among young staff, the survey results show that this issue does exist globally with every third company stating an increase. However, associated comments tend to indicate that this is also an issue which is set to increase. THE NEXT GLOBAL BAROMETER SURVEY WILL BE RUN IN JUNE 2016 PLEASE PARTICIPATE! 30

31 Appendix: Number of survey replies per country Total = 240 (in 58 countries) North America 35 Europe 81 Africa 30 Asia & Pacific 50 Canada 2 Austria 1 Algeria 1 Australia 2 Mexico 17 Belgium 4 Egypt 1 China 22 US 15 Bulgaria 1 Libya 1 India 3 (*) 1 Czech Republic 1 Mozambique 1 Indonesia 1 France 2 South Africa 24 Japan 3 Georgia 1 Sudan 1 Malaysia 2 Central & South America 27 Germany 12 (*) 1 New Zealand 2 Argentina 2 Greece 2 Pakistan 2 Bolivia 1 Hungary 1 Middle East 17 Singapore 8 Brazil 13 Italy 10 Bahrain 1 South Korea 3 Chile 1 Luxembourg 1 Egypt 1 (*) 2 Colombia 4 Netherlands 4 Iran 2 Cuba 1 Romania 1 Iraq 1 Ecuador 3 Russian federation 13 Jordan 2 Venezuela 1 Serbia 1 Lebanon 2 (*) 1 Slovenia 2 Oman 1 Spain 2 Saudi Arabia 3 Sweden 3 United Arab Emirates 2 Switzerland 2 (*) 2 Turkey 5 Ukraine 1 United Kingdom 9 (*) several countries (*) 2 (regional answer) 31

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