What is the Best Approach for BA s, PM s, BRM s, and EA s to Work Together?

Transcription

1 What is the Best Approach for BA s, PM s, BRM s, and EA s to Work Together? Mark T. Edmead IT Transforma+on Consultant/Trainer MTE Advisors mark@mteadvisors.com November MTE Advisors. All Rights Reserved

2 BIOGRAPHY Mark T. Edmead Mr. Edmead is an IT Transformation consultant and trainer. Over the past 28 years, Mark has provided IT transformation and business improvement services that align information technology with business goals to drive bottom line performance and growth. Mr. Edmead is an Lean IT Accredited Trainer, DevOps Accredited Trainer, Certified ScrumMaster, Certified COBIT 5 Assessor, TOGAF 9.1 Certified, Business Relationship Professional (BRMP) Accredited Trainer, and Certified Baldrige Internal Assessor. Your Photo Here Developed and delivered Business Analysis courses for many organizations including Citigroup, State of TN, and City of Virginia Beach. 2

3 Have you experienced this? 3

4 Why is this discussion important? In many organizations there is an overlap of job responsibilities There is still much debate on who does what (and why) The Business Relationship Manager (BRM) is relatively new Some roles like PM or EA have been in place for a long time Now we have new players The IIBA just released a new update to the BABOK Many the roles overlap with one another 4

5 What are the duties of a Business Analyst? Understand how organizations function to meet objectives and achieve goals Define the capabilities required to provide products and services to external stakeholders In an effort to provide value to the organization Define how the various organizational units and stakeholders interact Describe and validate solutions that meet business needs, goals, and objectives Document business, stakeholder, and solution requirements Identifies and prioritizes business needs 5

6 What are the duties of a Business Relationship Manager? Acts as a liaison between the provider and the business partner Typically between IT and the business partner Helps shape the demand for provider services Recommends potential initiatives to meet the needs of the business partner Primary client contact 6

7 What are the duties of a Project Manager? Initiates, plans and manages the project Establishes clear and achievable objectives and requirements Balances completing demands for quality, scope, time, and cost Adapts specifications, plans and approach To address the different stakeholder concerns and expectations 7

8 What are the duties of an Enterprise Architect? Takes organizations business strategy and defines and IT systems architecture to support that strategy EA s need to understand the company s business and dive deeply into technology issues Work with stakeholders, leadership and subject matter experts to build holistic view of the organization s strategy, processes, information, and information technology assets Goal is to develop an architecture that supports the most efficient and secure IT environment meeting a company s business needs 8

9 Discussion questions 1. What is the value that various roles can add in an organization? 2. What is the value that various roles add on a project? 3. How do you integrate the roles to improve project performance? 4. Do you think we all need these roles for project success? 5. How would you describe the interaction that need to take place between the various roles? 6. What is the single most important advice you can give us to ensure these roles integrate well? 9

10 Unfortunately there is no one answer First step is to have a clear definition/description for each role People might be unclear on their job responsibilities Challenge is when one group was there first and others added later Many wear different hats to get the job done Now with new people their responsibilities change Might not be happy about it! MTE Advisors. All Rights Reserved

11 Creating a RACI chart Determine as a group, who should be Responsible, Accountable, Consulted and Informed Keep in mind what is best for the customer Not everyone will be happy with the new arrangement Give it time! Everyone needs to be onboard 11

12 Sample RACI Chart What would it look like in your organiza+on? 12

13 Easy to implement? Probably not Especially if groups have been established for a while Let me ask you: What challenges will you face? Will a RACI chart work for you? Why or why not? What other questions do you have? 13

14 THANK YOU! 14