What Fueled Pace Analytical s Growth? Steve A. Vanderboom, CEO. Pace Analytical Services, Inc. Minneapolis, MN October 8, 2012

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1 What Fueled Pace Analytical s Growth? Steve A. Vanderboom, CEO Pace Analytical Services, Inc. Minneapolis, MN October 8, 2012

2 Some Good Fortune Everybody needs a little luck I have had my share

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6 Some Inspiration There has to be a desire to build Growth has to be an objective You have to have a spark

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10 A Strong Foundation Is Needed for Growth Mission Purpose Core Values

11 Our Mission Statement Working together to protect our environment and improve our health

12 Our Statement of Purpose To meet the business needs of our customers for high quality, cost-effective, analytical measurements and services

13 Our Core Values Integrity Value Employees Know Our Customers Honor Commitments Flexible Response to Demand Pursue Opportunities Continuously Improve

14 Pace Analytical Corporate Headquarters

15 Pace Operates Three Business Divisions Environmental Testing - Analytical & Field Sampling Life Sciences - Pharmaceuticals, Medical Devices & Drug-Device Combination Products Lab Operations - Lab Equipment Sales & Services - Regulatory Services - Professional Laboratory Staffing - Product & Material Testing

16 Largest customers of Pace: Oil and gas and pipeline companies Manufacturing companies National engineering consulting firms Transportation Mining Pharmaceutical Medical device Biotech Local, state and federal government Other laboratories

17 Pace Analytical is the second largest environmental testing business in the US and one of the leading pharmaceutical and medical device testing companies.

18 Corporate IT and Data Center, MN

19 Minneapolis, MN

20 Field Services Division

21 Product Testing, MN

22 Pace Life Sciences - Oakdale, MN

23 Green Bay, WI

24 Indianapolis, IN

25 Columbus, OH

26 Pittsburgh, PA

27 Schenectady, NY

28 Charlotte, NC

29 Ormond Beach, FL

30 Pompano Beach, FL

31 Pace Life Sciences - San German, PR

32 New Orleans, LA

33 Lenexa, KS

34 Strict compliance to test procedures and methods in accordance with both federal and state regulations.

35 State of the art equipment and lab facilities

36 Highly trained professional scientific staff

37 Highly trained professional scientific staff

38 In-depth experience with on-site laboratory operations and professional staffing

39 Highly trained technicians: lab equipment sales and services

40 Managing a Network of Labs Keys are consistent culture and systems Mission, purpose, values Consistently applied Quality systems IT systems Continuous Improvement Training

41 3P Continuous Improvement Program Process, Productivity, Performance The 3P Program has become an integral part of the Pace culture. It provides us with a process to monitor our business through key performance metrics, identify and document best and most productive practices and implement them in all parts of our operation.

42 Epic Pro LIMS Laboratory Information Management System Pace has invested in the development of consistent systems that support efficient and seamless operation of all laboratories operating on a single, powerful system. This allows Pace customers to receive the same high quality reports from all Pace laboratories. Pace customers can count on consistency and quality.

43 PacePort: Online Data Management Pace Analytical provides convenient online data access and report management services to enable better communication and quicker access to your project-critical information-24/7.

44 Pace Yourself Training Program Pace has invested in the most professional and comprehensive training program in our industry. The Pace Yourself program is supported by an internet based learning management system that provides all employees with specific training plans and provides opportunities for each employee to determine their own rate of advancement.

45 Top Workplaces in Minnesota Being recognized as one of the BEST goes beyond the bottom line. It's about excelling in every area throughout the workplace and continually promoting our organization's commitment to its most important asset our workforce.

46 Questions of the Committee How did Pace start? Greenfield startup by Steve Vanderboom and Bill O Connor in Minneapolis in 1978 What was my vision? Small make a living doing what I knew how to do

47 How did I develop and sustain a culture of growth? Always focused on and planned for growth. Without growth, there are no career development opportunities How did we get so big? It has been a long steady process which I will describe

48 Were there failures along the way? There was one very damaging failure in 1995 How did I develop a strong and cohesive management team? I hired people who I trusted and gave them my trust, then I put financial incentives in place that were attractive

49 ACIL Role in Pace Development Exposure to great role models Earl Hess, Lew Harris, Warne Boyce, many others Shared information from great laboratories Support on fighting tax favored competition Training in technical and administrative areas Access to regulators and regulatory process Customers Friendships thank you

50 The Future of Pace Continue to operate with the same principles Continue building strong foundation with long term focus Continue to target growth each year Remain independent Keep working as long as I am having fun I am having lots of fun!