Creating a Workforce Development Plan with Esri

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1 FedGIS Conference February 24 25, 2016 Washington, DC Creating a Workforce Development Plan with Esri David Schneider Esri Adam Bode- NOAA Amy Youmans- FEMA

2 Agenda What is a Workforce Development Plan? Workforce Development Organizational Impacts Panel Presentation and Discussion Next Steps

3 Goals for this Workshop Walking away from this session, you will have an understanding of: 1. The purpose of the Workforce Development Planning Process 2. How to implement a Workforce Development Plan 3. How to leverage a Workforce Development Plan to communicate technology through your organization

4 What is a Workforce Development Plan? Outcome of the 3 A Process A Key Tool to Support Change Management Fosters Adoption of Technology for Mission Achievement

5 You Win With People -Woody Hayes Your Brain Is Your Most Precious Natural Resource Some might say that your staff is your most valuable asset

6 Levels of Training Engagements Enterprise Project and Department Individual -Training Recommendations -Training Plan -Workforce Development Plan

7 Workforce Development Process Alignment Action Analysis

8 Change Management Tool Training Generates Change Learning Objectives Communicate the purpose of Change

9 Components of Change Management Vision AND Strategy Sponsorship Stakeholder Management Communications Training Reinforcement

10 Outcome of Workforce Development High Won t Does Won t Can t SKILL Low Low High

11 Workforce Development Process Alignment Action Analysis

12 Workforce Development Process Mission and Goals Alignment Applications of GIS Roles Discovery

13 Creating a Workforce Development Plan

14 Applications of GIS Alignment

15 Healthy Food Systems ANR research has helped agriculture stay ahead of new introductions of invasive insects, pests, and diseases, saving producers millions of dollars per year and keeping export markets open. GIS Application Mapping location of grape varietal in Sonoma County. Using projected climate data to predict suitability of growing target crops. Gather existing data related to climate, commodities, invasive species, markets, transportation, etc. Produce web apps that show location and spread of Asian citrus psyllid in relation in citrus production areas. Map the spread of invasive pests and diseases in California. Alignment GIS Pattern Areas Field Mobility Planning and Analysis Data Management Constituent Engagement Operational Awareness

16 Alignment

17 Relevant Training: Understanding the Role Cooperative Extension Advisor/Specialist Responsibilities include: Specialist or advisor in an agricultural or natural resource discipline. Consumer of geospatial data typically locale or area of specialty. Collects field data through GPS, mobile devices, on-screen digitizing, and tabular data collection. Performs geospatial analyses sufficient to answer research, extension, or constituent questions. Geospatial experience ranges from performing full geospatial analysis and data entry to working closely with a GIS Analyst to set parameters for analyses. Designing Maps for Print Workflows and Technical Competencies GIS Pattern Areas Data entry, data manipulation and storage, data preprocessing, data access; basics in database structure and organization; Technical competencies include: knowledge of data sources and standards Map creation, visualization, web mapping, outreach materials; Technical competencies include: cartographic design, desktop publishing; basic web knowledge Geospatial analysis of all types; data integration; forecasting; suitability analysis; Technical competencies include: knowledge of geospatial analysis Field-based data acquisition, display, navigation, validation, and integration with database; Technical competencies include: knowledge of mobile technologies (e.g. smart phones, GPS, mobile devices), data integration into other GIS systems (e.g. cloud or desktop) Data Management Constituent Engagement Planning and Analysis Field Mobility Alignment

18 Workforce Development Process Training Resources Analysis Identify Delivery Method Budget Planning

19 GIS Workflow Categories Geo-Enabled Analysis GIS Viewing GIS Use

20 GIS Workflow Categories Analysis Geo-Enabled GIS Viewing GIS Use Geo-Centric Data Editing Data QA Database Design Map Design & Sharing GIS Management Spatial Analysis

21 GIS Workflow Categories Analysis Geo-Enabled GIS Viewing GIS Use Geo-Centric Data Editing Data QA Database Design Map Design & Sharing GIS Management Spatial Analysis Administration Applications Programming Database Administration System Administration Web Administration

22 GIS Workflow Categories Analysis Geo-Enabled GIS Viewing GIS Use Geo-Centric Data Editing Data QA Database Design Map Design & Sharing GIS Management Spatial Analysis Administration Applications Programming Database Administration System Administration Web Administration Leadership Goal Setting

23 Organizational Roles Analysis Goal Setting Web Administration Web Application Programming System Administration Database Administration Geospatial Application Programming GIS Management Spatial Analysis Map Design & Sharing Database Design/Modeling Data QA Data Editing GIS Use GIS Viewing Analyzing Training Resources

24 Cooperative Extension Advisor x x Analysis Creating a Workforce Development x Goal Setting Web Administration Web Application Programming System Administration Database Administration Geospatial Application Programming GIS Management Spatial Analysis Map Design & Sharing Database Design/Modeling Data QA Data Editing GIS Use Organizational Roles GIS Viewing Analyzing Training Resources

25 Execute Plan Action Review Plan

26 Implementing the Workforce Development Plan 1. Promoting the Plan 2. Access 3. Use

27 Using the Workforce Development Plan Organizational Development Tool Project Management Tool Career Development Tool

28 NOAA Adam Bode

29 Geospatial is in the NOAA DNA Geospatial technologies provide the framework to collect, store, analyze, and disseminate NOAA s Environmental Intelligence Geodetic Control Authoritative GeoData Nautical Charts Shoreline Coastal Topography/Bathymetry Marine and Coastal Protected Areas Fisheries Catch and Habitat Weather and Climate Satellite and Aircraft Imagery

30 NOAA s Organization and Strategic Goals ORGANIZATIONAL UNITS National Environmental Satellite, Data, and Information Service National Marine Fisheries Service National Ocean Service National Weather Service Office of Oceanic and Atmospheric Research STRATEGIC GOALS Climate Adaptation and Mitigation Weather-Ready Nation Healthy Oceans Resilient Coastal Communities and Economies

31 NOAA Core Geospatial Assets National Spatial Reference System - Over 2300 Continuously Operating Reference Stations (CORS) - More than 1 million high-accuracy survey control marks - National shoreline to support charting and navigation Observing Systems [~100 observing systems] Doppler radars - 4 Polar and 4 Geostationary satellites - 8 Buoy Networks Permanent Tide Gages Ships and Aircraft - 18 ships and 12 aircraft engaged in research and survey operations High Performance Computing - 2 operational and 3 weather and climate research

32 Levels of GIS Use in NOAA Enterprise Individual -Researcher or Staff Line Offices, Programs, and Projects - Used to meet mission-essential functions (charting, weather) and individual projects - Software, Training, and Support Services

33 Workforce Development Plans within NOAA Mission & Goal Based Skill & Task Based Combination

34 Goal-Based: National Weather Service Aligning Geospatial Goals - Plan documents geospatial specific goals which align with NWS strategic goals Sub-goals are mapped to relevant technical competencies Professional development series (aviation, climate, hydrology, etc) mapped to GIS function/competency Training Recommendations - Organized based on job roles and titles

35 Goal-Based: National Weather Service

36 Skill-Based: Office for Coastal Management Roles and Skillsets - - Worked internally to define technical roles - Data Steward - Developer - Server Admin - Data Management - Product Owners Roles are mapped to relevant competencies Training Recommendations - Organized based on roles and competencies

37 Workforce Development Plans National Weather Service - Weather Prediction Center Ocean Prediction Center National Ocean Service - Center for Operational Oceanographic Products and Services (CO-OPS) National Centers for Coastal Ocean Science (NCCOS) Office for Coast Survey - - Hydrographic Survey Division (HSD) Office for Coastal Management

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39 FEMA Amy Youmans

40 Federal Emergency Management Agency (FEMA) The mission of the Federal Emergency Management Agency (FEMA) is to reduce the loss of life and property and protect our institutions from all hazards by leading and supporting the nation in a comprehensive, risk-based emergency management program of mitigation, preparedness, response, and recovery.

41 Strategic Priorities and Imperatives FEMA s Five Strategic Priorities: Priority 1: Be survivor-centric in mission and program delivery Priority 2: Become an expeditionary organization Priority 3: Posture and build capability for catastrophic disasters Priority 4: Enable disaster risk reduction nationally Priority 5: Strengthen FEMA s organizational foundation FEMA's Two Strategic Imperatives: A whole community approach to emergency management Foster innovation and learning

42 Levels of GIS Use in FEMA Enterprise Individual Regions, Programs, and Projects - Used to meet mission-essential functions and individual projects - Software, Training, and Support Services for both FEMA headquarters and the regions (10).

43 FEMA Qualification System (FQS) Every Employee is an Emergency Manager The FEMA Qualification System is a performance-based qualification system that gives employees the opportunity to demonstrate and document their knowledge and skills in specific incident management positions. The FQS must ensure that FEMA disaster response and recovery professionals are evaluated based on consistent standards of behavior and competency. Titles in FQS for geospatial fall under either information management or information support, within the Geospatial Information Unit (GIU). Position Task Books (PTBs) for each position, outlines the behaviors and activities to be demonstrated, key tasks to be performed, and the performance requirements (standards) to be used.

44 GIU Positions and Competencies

45 FQS GIS Certifications Technical Certification recognizes an individuals technical competency in working with Geographic Information Systems (ex. Academic or Vendor provided proficiency examination/certification). Geographic Information Specialist (GISP) must obtain this certification Professional Certification recognizes an individual s professional development in Geographic Information Systems through relevant work experience and academic achievement (ex. Academic or Professional certificate programs) Geographic Information Manager (GIMG) and Geographic Information Unit Leader (GIUL) must obtain both Professional and Technical certifications

46 Emergency Management Institute (EMI) Training Resources EMI is the emergency management community s flagship training institution, and provides training to Federal, State, local, tribal, volunteer, public, and private sector officials to strengthen emergency management core competencies for professional, career-long training. EMI offers a pathway to HAZUS certification. State, local, emergency management community access/training 190: ArcGIS for Emergency Managers Baseline, Introductory Course for ArcGIS. 9 Out of 10 FEMA Regions Participated 24 Courses Were Taught to >320 Students. 17 FEMA GIS instructors (built a training cadre)

47 ESRI Certification Pilot Project In order to encourage the technical and professional GIS certifications, there are two initiatives to boost the number of technically certified persons at FEMA FEMA Corps: Entry Level Desktop Exam This is a group of 1,600 service corps members within AmeriCorps National Civilian Community Corps (NCCC) solely devoted to disaster preparedness, response, and recovery. Training pathway (ESRI Online and Instructor-led) Mentorship via NAPSG FEMA FTE: Associate Desktop Exam Pilot: 30 participants 4 Study sessions Emergency Management Institute Library GIS specific portion at EMI Initial build-out includes ESRI press publications

48 Challenges/Successes Challenges: Initial training plan was too complex (2009). FEMA needed a simple baseline for GIS training, and a path to allow more advanced users a path forward. Initial rollout of Associates exam too difficult-high failure rate. Success: Virtual instructor-led training Entry level exam now available and a better fit for our entry level analysts. Study sessions

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