References and Selected Readings

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1 References and Selected Readings References Blanchard, K.H., and Johnson, S.: The One Minute Manager, William Morrow and Company, New York, Browning, G.: Emergenetics, HarperCollins Publishers, New York, Clawson, D.K., and Wilson, E.A.: The Medical School Dean: Reflections and Directions, McClanahan Publishing House, Katawa, Kentucky, Collins, J.: Good to Great, HarperCollins Publishers, New York, Collins, J.C., and Porras, J.I.: Built to Last, HarperCollins Publishers, New York, Covey, S.R.: The 7 Habits of Highly Effective People, Fireside, Simon & Schuster, Inc., New York, Fisher, R., and Ury, W.: Getting to Yes: Negotiating Agreement Without Giving In, Penguin Books, New York, Lundin, S.C., Paul, H., and Christensen, J.: Fish!, Hyperion, New York, Machiavelli, N.: The Prince, Penguin Books, New York, Rothwell, W.J.: Effective Succession Planning: Insuring Leadership Continuity and Building Talent from Within, AMACOM, New York, Shapiro, R.M., and Jankowski, M.A.: The Power of Nice: How to Negotiate So Everyone Wins, John Wiley and Sons, Inc., New York, 1998, Thaler, L.K., and Koval, R.: The Power of Nice: How to Conquer the Business World with Kindness, Doubleday, New York, Selected Readings Blanchard, K., and Lorber, R.: Putting the One Minute Manager to Work, William Morrow and Company, New York, Gladwell, M.: Blink, Little, Brown and Company, New York, Gladwell, M.: The Tipping Point, Little, Brown and Company, New York, Johnson, S.: Who Moved My Cheese? G.P. Putnam s Sons, New York, Thomas, J.: Negotiate to Win, HarperCollins Publishers, New York,

2 Index A AAMC. See Association of American Medical Colleges (AAMC) Academic freedom, 57 Academic medicine career pathways in, 49 clinical mission in, leadership in. See Leaders/ leadership myths about, 9 11 organizational change in. See Changes, organizational Academicians, mindset of, 1 Accreditation agencies focus of, 23 standards compliance with, 24 Activities, auxiliary, 9, 50 Administrators/administrations characteristics of, 4 core elements of, 13 14, 20 Advisory boards, 51 Alumni relations, 51 Application letters, 4 5 Association of American Medical Colleges (AAMC), 14 B Best practices concept, 39 Blaming, Blanchard, Kenneth, 61 Blind trust, 17 Boeing Company, 37 Browning, Steven Geil, 59 Budgets/budgeting process communication in, crisis management in, financial reductions in, 36 mission-based, 25 revenue reallocation in, 38 state endowments, 36 Built to Last (Collins, Porras), Bureaucracy, defined, 3 Business experience and training, 4 C Career pathways, 49 Chairpersonships, preparation for, 3 4 Chandler, A.B. Happy, 58 Changes, organizational of curriculum, 40 of leadership, 39 terminations as. See Terminations Christensen, John, 59 Clarkson, John, 54 Clinical mission, Clinical services community needs identification for, 33 marketing of, mission in, Clothing, 46 Collaboration in research, 28 Collins, Jim, 27, 38, 57 Committee appointments, preparation for, 2 4 Communication skills asking for advice or help, 16 of bad news/errors, 43, 47 in budgets/budgeting process, in contract negotiation, 7 8 with faculty members, 14, in financial downturns, with hospital administrations, 32 interdepartmental information sharing as, 33 joking in, 18 with media, office visits for, 16, 18 tactfulness in, 19 as two-way process, 41 used in writing, 44, 48 Community needs, 33 67

3 68 INDEX Community relations diversity in, 50 image conveyed in, 49 needs identification in, 33 time management for, 50 Confidants, 14 Contract negotiations, 7 8 Covey, Stephen R., 58, 62 Curriculum design changes in, 40 focus on, 23 Curriculum vitae, 3 D Deans, roles of, 24, 32, 41 Decision making procrastination in, 16 timeline for, Delegation of responsibilities, Deming, W. Edward, 23 Direct reports, 58 Discipline, culture of, 57 Discouragement/disappointment, Documents application letters, 4 5 curriculum vitae, 3 job contracts, 7 8 letters to media, 44, 48 Donations/contributions, Downsizing, See also Terminations E Education as priority, Effective Succession Planning (Rothwell), 61 Emergenetics (Browning), 59 Endowments of state funds, 36 Events/parties, 19 Executive assistants importance of, 49 role in time management, 21 Exit strategies, 8 Expertise development, 2 F Faculty members academic freedom of, 57 differences between younger and older, 10 following steps in hierarchy, 18 master teachers among, 25 mindset of, 1 3 relating to, Family life, 15, 44 Finance officers, 35 Financial resources. See Budgets/ budgeting process Fish! (Lundin, Paul, and Christensen), 59 Fisher, Roger, 60 Fund raising, G Getting to Yes: Negotiating Agreement Without Giving In (Fisher, Ury), 60 Gingrich, Newt, 9 Glenn, James, 54 Good to Great (Collins), 27, 38, 57 H Headhunters (use of), 54 Health policy service, 54 Hierarchies, organizational following steps in, 18 thinking one level up in, 3 Hiring practices, 36, 57 58, 61 Honesty, 14 15, 19 Hospital administrations, communication with, 32 I Initiatives, personal and academic, 1 Intellectual property, 29 Interim positions, 54 J Johnson, Spencer, 61 K Knowledge creating perception of, 2 3 unwanted, 42 L Leaders/leadership interim positions in, 54 management principles for. See Management principles vs. managers/management, 13

4 INDEX 69 myths about, 9 nice guys and, 10 political capital of, 1 5, 38 preparation for, 1 5 shadowing experience in, 4 Legacies, career, 17 Loyalty, 17 Lundin, Stephen C., 59 M Machiavelli, Niccolo, 39 Management principles core elements in, 13, 20 for hiring practices, management by walking around, Master teachers, 25 Media relations dressing for, 46 as promotional opportunities, 45 46, 50 written communication for, 48 and your public relations department, 45, 47, 48 Meetings, defined, 2 Monkey removal, 2, 15 Moral support/sympathy, 43 44, 59 Multidisciplinary centers, 21 Myths in academic medicine, 9 11 N National prominence, 24 Needs identification, 2, 7 Networking, 14 O Odegaard, Charles, 58 Office visits, 16, 18 One Minute Manager, The (Blanchard, Johnson), 61 Osler, William, 54 P Passion, 5 Paul, Harry, 59 Pedagogy/pedagogies, 24 Personalities importance of, nice guys, 10 profiled groupings of, Personnel difficult people among, 42, hiring practices for, 57 58, 61 personality profile groups of, termination of. See Terminations Political capital building, 1 5, 38 Positive attitude, 38 Problem solving, 21, 55 Public relations department, 45, 47, 48 R Recruitment of personnel personalities in, for researchers, 28 ten commandments of, 61 Reporters/journalists, Reporting structures, 8 Research in basic sciences, 28 facilities for, 28 29, non-published, 3 productivity incentives in, 29 recruitment for, 28 revenue streams from, 27 strength identification in, 27 Resource plans, 7 Rothwell, William J., 61 S Salary profiles, 8, 25 Sense of humor, 18 Service agencies and organizations, 50 Seven Habits of Highly Effective People, The (Covey), 58, 62 Shadowing experiences, 4 Sound bites, 46 Strategic plans for administrative positions, 17 for research programs, 28 Students instructor and course evaluation by, 25 relating to, Succession planning, 10 11, 43 44, 53 54, 61 T Team building, Terminations delaying of, 16, strategies for, 44 timeliness of, 57 58

5 70 INDEX Time management for community relations, 50 executive assistant s role in, 21 lists for, 20 monkey on your desk and, 15 Timeliness in decision making, in doing research, 3 in granting requests, 2 of organizational change, 40 of terminations, 53 54, U Ury, William, 60 V VA. See Veterans Administrations (VA) Vacation time, 21 Veterans Administrations (VA), 32 Vision, the, 14, 58, 60 W Willard, William, 58

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