Broward County Aviation Department (BCAD) SMS

Transcription

1 Broward County Aviation Department (BCAD) SMS

2 Non FAA SMS Pilot Airport SMS will effect every Department Executive Management vs. Staff buy in to SMS Why we did an SMS Gap Analysis sooner rather than later

3 Meetings, meetings and more meetings Initial meeting with Operations to discuss and describe the SMS concept and program Buy in from Legal, Maintenance, Facilities Departments Meeting between Operations and our airport liability carrier Training meetings - once Parking SMS Program had been drafted and accepted by Executive Management

4 SMS Parking Program at BCAD Culture does change overnight Define Low/Moderate/High Hazards Buy in from Maintenance, Legal, Management Hazard List (lamented for field use) Incidents from last five years Work flow chart (lamented for field use) Inspection Form/Audit Schedule

5 Parking SMS Risk Ratings High Hazard Unacceptable level of risk. High Hazard Airport may have substantial property or financial loss if this risk is not resolved. Corrective action must be taken immediately to mitigate this risk or a, appropriate *restrictive barrier must be placed around this hazard until the hazard can be mitigated. A timeline must be completed. A timeline for a follow up review of the implemented actions must be scheduled. Examples include but are not limited to: electrical issues, life safety issues i.e. fire exits/alarms not functioning, escalator or elevator outages, tripping hazards, severe structural issues, standing water in high traffic areas that may cause bodily injury and any issue that required BSO involvement. *Depending on the traffic level, BCAD Risk Management recommends a 3.5 to 5 feet barricade Moderate Hazard Moderate Hazard Constant and continuous monitoring may be required to ensure the hazard does not escalate to a high hazard. Hazard may be located in a moderate to low traffic in area which may cause property damage or bodily injury. A timeline must be completed. A timeline for a follow up review of the implemented actions must be scheduled Examples include but are not limited to: signage issues, remedial structural issues, curbside/walkway/stop bar painting, cover/guards at the bottom of the escalators, gate arm repairs, vehicle damage issues and low traffic area standing water. Low Hazard Low Hazard These hazards may be cosmetic in nature and in a low traffic area. These hazards have a low likelihood of bodily injury, low likelihood of financial loss or minor property damage. These hazards can be resolved through a maintenance work order or direction to the BCAD s parking management company will mitigate. Examples include but are not limited to: protective coating painting, leveling bricks in low traffic walkways, and any other issue that may cause low financial loss or bodily injury.

6 Parking Sample Hazard List

7 Parking Hazard Workflow High Hazard/Issue Moderate Hazard/Issue Low Hazard/Issue (or complaints) Custodial Issue H M L C Immediately Notify Notification will be made to all necessary parties: PMC, the Com Center, emergency services (if necessary), BCAD Supervisor on duty, agent and if needed, maintenance. Immediately Mitigate PMC will immediately mitigate the hazard/ issue; with assistance from BCAD as needed. Immediately Notify Notification will be made to all necessary parties: PMC, BCAD supervisor/ maintenance or agent (if necessary). Immediately Mitigate PMC will immediately mitigate the hazard/ issue; with assistance from BCAD as needed. Notify Notification will be made to the PMC. Mitigate PMC will mitigate the issue as soon as possible. Evaluate A BCAD supervisor must respond on scene, evaluate the situation, notify and coordinate with the Risk management/ and safety division. BCAD agent will initially respond and update the supervisor on the situation. Evaluate If requested, a BCAD supervisor or agent must respond on scene to assist and evaluate the situation. Elevate the situation if necessary Record PMC will record any custodial complaints in the daily report. Oversee A BCAD supervisor and agent must over see the mitigation efforts and verify compliance with the Risk management/ and safety division. Further review and oversight may be required to ensure the hazard/ issue remains controlled. Record PMC will record the hazard/ event/ issue in the daily report. And Supervisors will create an incident report for serious issues. Oversee Periodic review and oversight may be required to ensure the hazard/ issue remains controlled. Record PMC will record the complaint or hazard/ event/ issue in the daily report. *BCAD-Broward County Aviation Department *PMC-Parking Management Company

8 Parking Inspection Form

9 Audit Schedule Week of Month USA Parking SMS Inspection Schedule Cypress Garage Hibiscus Garage 1 st Week Levels nd Week Levels 1-4 Palm Garage BCAD SMS Parking Audit Schedule Airport Economy Parking (AEP) 3 rd Week Levels 5-7 Stations L - R 4 th Week Levels 1-4 Week of Month Cypress Garage Hibiscus Garage Palm Garage Stations D K * Airport Economy Parking (AEP) 1 st Week Level 1-4 Stations D K* 2 nd Week Levels rd Week Levels th Week Levels 5-7 Stations L - R 1) Airport Economy Parking Usage: a) *Stations D through K parking area is currently locked and used as overflow to meet peak parking demand, especially during holidays. Inspection and auditing of this area may not be on monthly basis. b) Stations L through R Regular Economy Parking Lot 2) Cypress Garage Usage: a) Levels 1 Through 5 Rental Car Center (RCC) b) Levels 6 and 7 west Public Daily Parking c) Levels 7 east, 8 and 9 Temporary Employee Parking Area 3) Hibiscus Garage Usage: a) Level 1 Valet Parking and Daily Parking for high clearance vehicles b) Level 2 Daily Parking and Hourly Parking for Terminal-1 c) Levels 3 through 7 Daily Parking 4) Palm Garage Usage: a) Level 1 Hourly Parking for Terminals 2, 3, & 4 b) Level 2 Valet Parking for Terminals 2, 3, & 4 c) Levels 2 & 3 Daily Parking

10 Part One: General Information Parking Hazard Database Date Incident Reported Time (AM/PM) Incident Reported Complaint Source Initial Reporting Person Initial Reporting Agency Discrepancy/ Observation Input data 11/8/2010 9:15:00 PM Public report John Smith BCAD Heavy flooding and standing water in main driveway about 4 feet of water Information needed: Date format Time format List: Safety Inspection ComCenter BCAD USA Parking Other open format List: BCAD Public USA Parking Safety inspection Other Open format Part Two: Hazard Details Parking Facility Detailed Location Injury Property Damage Risk Level Actual Impact to Operations Hibiscus List: Cypress Garage Palm Garage Economy Parking Hibiscus Garage Rental Car Area Other Level 3 Hibiscus garage in row 3 Include an info box: distance from landmark, level, row, area no no Medium Info box: types of injury and if EMS was involved Info box: (Type of damage) Personal Property BCAD Property Other List: High Moderate Low Unknown High- very high traffic area- could cause delays Open format

11 Part Three: Mitigation Techniques Parking Hazard Database Date Incident Inspected Time (AM/PM) Incident Inspected Inspecting Person Inspecting Agency Inspection Results Mitigation Action: Temporary Mitigation Action: Intermediate Mitigation Action: Long term 11/8/ :40:00 PM Date format Time format Patricia Conwell BCAD open format List: BCAD Public USA Parking Other Inspection found that Barricades were set up water was not around deep standing draining from water and traffic rerouted roadway when heavy rain occurred Wet-vac was Once area is dry, employed to remove barricades removed and water and signage to any residue removed and alert drivers to the area under observation area during weather events Open format open format open format open format Part Four: Final Disposition Work Order Number Expected Completion Date Responsible Party/ Agency Disposition Audit Date & Findings Recommended Links to Folders proactive solutions and Documents Incident Report Number /30/2010 USA Parking Open 11/27/2010: Pending on wet vac to remove excessive standing water. Area needs to retrofitted with appropriate drainage mechanisms Specific number combo date format List: BCAD USA Parking Contractor DOT Other List: Closed Investigation Pending Work order pending Open Pending Additional Inspection Required Open format Open format PDF, BMP, ECT Open Format

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13 SMS Consultant and SMS Administrator SMS Consultant needed as airside is much complex Draft Implementation Plan Job Hazard Analysis Maintenance SOP s SMS Manual Assist with Database Implementation and SMS Badge Training Module SRA SMS Administrator BCAD Employee Run SMS Implementation Develop Database Audit reported Airside hazards

14 Dawn Mehler, MPA, ARM Risk Insurance and Contracts Manager Broward County Aviation Department 2200 SW 45 th Street, Suite 101 Dania Beach, FL