TIKOS. Release Notes Version 211 BUSINESS SOLUTIONS. Copyright SoCom Informationssysteme GmbH 2016, All rights reserved

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1 TIKOS BUSINESS SOLUTIONS Release Notes Version

2 Table of Contents 1. General Auto-login via Windows login Workstation settings have been modified User administration for employees 'Without Billing' option now considered in customer master data Job Management Billing of delivery flatrates in case of several orders a day Route status not changed when printing delivery Working with a multi-read antenna Extended function of goods-out control No movement at repair Number of total delivery note now visible in Correction tab Suppress printing shelf section on receipt Remarks in Job Management Booking Filter for tracking item assignment for wearers Invoicing New invoice attachment 'Processing Amounts' Short term rental for single parts settings when recalculating an invoice are now considered Prices with five decimal places Split Payment (Italy) Workwear Programmes in large screen display Ordering name labels Take used items out from the storage Take customer-owned items out of service Storage Management / Ordering Display of quantity scale of suppliers prices Storage rebookings support@socom.de socom.de Page 2 of 81

3 6.3. Storage location can be selected when generating delivery of non-tracking items Display of articles that cannot be ordered Container Management Now possible to summarise container types for rental billing Signal assignment to containers at goods-in and out Residential Laundry Programmes in large screen display Suppress reprinting labels when scanning SEPA mandate for single invoices for residents Invoice for elderly homes can now be integrated to invoice for customer owned laundry Discount now also printed on 'Resident article totals' attachments Flat rate when calculating care levels paid by resident Sorting backlog items with paternoster Rental Flatwork / Pool Laundry Programmes in large screen display OR Supply Combination set Sterilisation programme can now be defined for a set No longer necessary to individually scan non-sterile sets when delivering Set for external sterilisation Route Management / Mobile Route Management / Route Optimisation Printing of driver of route on delivery note Driver and vehicle can be changed in Route Status dialogue Cash payment of customer without route now also displayed on route list Clear and re-designed navigation of route status TEKAS Cash Desk Solution Images for remarks Scale Linkage Customers now displayed in Scale dialogue New lists - Customers New lists 'Sales prices' and 'Sales price history' Invoice conditions now displayed on customer price list support@socom.de socom.de Page 3 of 81

4 14.3. New list 'Missing archive files' New list 'Investment evaluation' New lists - Workwear New list 'Residual Value Calculation Preview' Printing customer owned items on 'Allocation Wearer List' 'Allocation List' and 'Suppliers Price List' have been enhanced New lists Residential Laundry 'Stock Laundry Bags' list has been enhanced Planned delivery on Goods-in and out Protocol support@socom.de socom.de Page 4 of 81

5 1. General 1.1. Auto-login via Windows login It is now possible to automatically login to TIKOS with your Windows Login data. Therefore, you only need to add a 'Login Name' and 'Password' for your desired employee under Master Data > Employees in the Detail tab on Page 2. When activating the checkbox 'Windows Login' the selected Windows user will automatically be logged in, when opening the programme, if the TIKOS login data corresponds with the ones of Windows. To log in another user to the workstation, uncheck the option. Via Options > Login/Logout it is possible to logout one user and login the other user. When closing and restarting the programme, another user can login to the programme manually Workstation settings have been modified The workstations settings have been modified under Master Data > Parameters > General > Workstations and are now clearly arranged. The Detail tab now sorts all settings according to the individual programmes. By clicking on the corresponding book icon, the system opens a menu list with its different modules. With the new option 'Display all Settings' you can define, whether all settings or only modified settings should be displayed. When activating the field, all options will be displayed. After disabling the field, only those settings are displayed that have been changed and now deviate from the standard settings. It is also possible to save all changes without switching the field. support@socom.de socom.de Page 5 of 81

6 Furthermore, all TIKOS system settings from the database are now also displayed in the workstation settings. For further information and access rights for administrators please contact the SoCom Informationssysteme GmbH helpdesk. socom.de Page 6 of 81

7 1.3. User administration for employees You can now define the area of responsibility for an employee under Master Data > Employees, Detail Page 2 in the 'User Administration' section. Specify the type of the selected employee in the appropriate field 'Type': Programme User and Driver. All dialogues in which a driver is defined, as well as the texroute App menus, only employees of type 'Driver' can be selected 'Without Billing' option now considered in customer master data By activating the 'Without Billing' option in the Master Data > Customers dialogue in the Detail, Page 2 tab, you determine that the displayed services for this customer are not taken into account. Now, this functionality also applies when you define another customer on Detail Page 2 for 'Cust. Invoice'. 2. Job Management 2.1. Billing of delivery flatrates in case of several orders a day In case of several customer orders a day, e.g. orders of several departments, you can now determine one delivery flatrate for your customer s orders, instead of billing one delivery flatrate for each single order. This means, you can now determine whether your customer pays only a flatrate per delivery per day per customer or department. The determination of the flatrates will be made at the date of accounting. And they are not visible on the delivery note. Please open the menu Master Data > Customer Options > Invoice Types > Discount/Surcharge, Page 2. support@socom.de socom.de Page 7 of 81

8 Click the 'New' button or use the shortcut 'Ctrl+N' to create a new discount and switch to Page 2. Activate the 'Minimum Billing' option in the 'Discount/Surcharge' area. The desired flatrate can now be selected from the 'Article Number' dropdown list in the 'Minimum Billing' area. The new choices 'Delivery Flatrate per day (Customer)' and 'Delivery Flatrate per Day (Department)' can be selected from the 'Time Unit' drop-down list. Enter 1 for 'Quantity', if the system should bill the delivery flatrate per day per customer/department. Despite several orders of one day, the selected flatrate is billed only once on the customer s invoice. support@socom.de socom.de Page 8 of 81

9 2.2. Route status not changed when printing delivery The route status displays the progress of the individual routes. A new system setting determines that the status of the individual orders will be displayed green, as soon as the appropriate deliveries are finished. Therefore, the option 'Finish Delivery' must be active under Master Data > Parameters > Customers for the 'Goods-Out' Job Type. A special system setting activates this new route status functionality. This system setting can only be activated by the SoCom Informationssysteme GmbH support team. support@socom.de socom.de Page 9 of 81

10 To finish a delivery in the route status, open the Release Goods-in and Orders dialogue under Job Management. Activate the appropriate delivery of the desired customer from the 'Existing Jobs' list and select the 'Release' button. The selected order will now be highlighted green in the route status Working with a multi-read antenna When using a multi-read antenna, it is now possible the scan several items at once, therefore you should open the new dialogue Multi-read order under Job Management > Manage Jobs > Tracking Item. Select the desired 'Customer', 'Job Type' and 'Delivery Date' and press 'Alt+F12'. We recommend scanning against an order or goods-in. support@socom.de socom.de Page 10 of 81

11 After scanning the items via a multi-read antenna, the upper row of the dialogue displays all scanned items, all unknown items and all items scanned for the wrong customer. The right column of the dialogue lists all identification numbers. When initially scanning, they are highlighted in black. When secondly scanning, they are grey. Different icons may be displayed in front of the identification number: Icon Description The item has a signal. The item is unknown. The item is a container. The item is assigned to another customer. The item has already been scanned. The left column displays all articles that have been ordered and that are assigned to an order. This column also shows which items have been scanned by the multi-read antenna. The current status of the order show the icons in front of the article number and search term: support@socom.de socom.de Page 11 of 81

12 Icon Description The items have been ordered, but not yet scanned. The correct amount of the ordered items have been scanned. More items have been scanned as ordered. The difference exceeds the tolerance limit. Less items have been scanned as ordered. The difference is under the tolerance limit. More items have been scanned as ordered. The difference is within the tolerance limit. Less items have been scanned as ordered. The difference is within the tolerance limit. After having scanned all items with the antenna, press 'End scanning' to end the process. When pressing 'Apply' all scanned items will be adopted to the order. Pressing 'OK' closes the process. Press 'Start scanning' to scan more items to this order directly after ending the process. Already scanned items will turn grey, after scanning them again. All newly scanned items are highlighted black. The button 'Cancel scanning' deletes all items from the list. When working with batches in the Rental Flatwork, a new system setting is available to directly all items of a batch to the appropriate order and customer when scanning batches. What is more, a new system setting is available for defining tolerance limits with percentages, e.g. in case the scanned amount of items within a container doesn't match the actually amount of items ordered. With these tolerance limits you can also define, whether it should be possible to scan unknown identification numbers or numbers that are assigned to another customer. In case tolerance limits have been defined, another system setting is available to define how to assign the order to the Job Management dialogue. With this setting, you can either define whether an order should be assigned, if the difference of the scanned items is within the defined tolerance limit, or whether it should also be assigned when the amount of scanned items exceeds the limit or is under the defined limit. You can also determine, whether the system should display a dialogue, which tells you that the scanned amount of items doesn't match the amount of items that have been ordered and whether you want to assign the order anyway. These functionalities can only be activated by the SoCom Informationssysteme GmbH helpdesk team. support@socom.de socom.de Page 12 of 81

13 2.4. Extended function of goods-out control The new tab 'F3 Sundries' under Job Management > Goods-Out Control, Tracking item is available for easy and quick processing of orders with tracking or non-tracking articles. When scanning the first item the appropriate order will automatically be opened. After pressing the new button 'F3 Sundries' you now have the option to manually enter the positions of this order. In addition, the columns 'Description', 'Delivery', 'Price' and 'Discount' will be activated and can be modified for the selected order. After having scanned all tracking items of the order, a green check will be displayed in front of the position indicating that the goods-out corresponds the goods-in. A blue arrow in front of the position indicates non-tracking items, e.g. weighed articles. When doubleclicking on the arrow and pressing the ENTER key, the confirmed quantity will be adopted to the goods-out. This allows a quick processing of non-tracking items of an order with several positions. What is more, the 'F8 Backlog' button is activated for positions with non-tracking items. After pressing the button the backlog dialogue will be opened for the selected articles, in which you enter backlogs with the appropriate reasons. After having processed all positions, you can finish the order by pressing OK No movement at repair With the new system setting it is now possible to Repair a specific item without creating a goods-in again. This repair will be billed anyway. This functionality can only be activated by the SoCom Informationssysteme GmbH support team Number of total delivery note now visible in Correction tab If several delivery notes have been created for one customer for one day, it is possible to create a total delivery note according to the service type and settings in the contract (see also Master Data > Customer Options > Contracts > Service support@socom.de socom.de Page 13 of 81

14 Type > Delivery Note). The dialogue Job Management > Manage Jobs > Correction > Select Jobs now displays the orders of the selected date including the receipt number. The numbers of the total delivery note as well as the delivery note are separated by a slash. Orders are displayed on invoices below the number of the total delivery note. support@socom.de socom.de Page 14 of 81

15 2.7. Suppress printing shelf section on receipt For Residential Laundry and Private Laundry it is now possible to suppress printing the shelf section / locker on the receipt. Therefore, the new option 'Don't print shelf section' is available under Master Data > Parameters > Miscellaneous > Shelves. When activating the new option, the shelf section will not be printed on the receipt Remarks in Job Management You can now add remarks to single positions by pressing the function key 'F11' in one of the tabs Job, Correction and Invoice; when creating jobs under Job Management > Manage Jobs. What is more, you can add pictures to these remarks. Please Note: To be able to take pictures in TIKOS, you must acquire the appropriate module. The parameter Remarks has been correspondingly adopted under Master Data > Parameters > Miscellaneous. Open the tab Detail. support@socom.de socom.de Page 15 of 81

16 When adding a remark to an item during scanning, it is possible to add a percentage as an extra charge of the normal price. Besides the extra charge 'Percentage of article price' it is now possible to add a 'Percentage of sales price'. The new option 'Percentage of residual value' is currently not activated yet and cannot be used. The defined percentage will be added to the normal price. When adding an extra charge article and defining a percentage, the charged percentage of the price will be listed on the invoice as a remark. You can add remarks to items by pressing the function key 'F11' in one of the tabs Job, Correction and Invoice, when creating jobs under Job Management > Manage Jobs. For this purpose, after having entered the amounts activate the appropriate position in the dialogue and press 'F11'. A dialogue will be displayed in which you can assign the remark: support@socom.de socom.de Page 16 of 81

17 Select the desired remarks from the 'New Remarks' list. This list offers all Remarks defined under Master Data > Parameters > Miscellaneous. The 'Manual Input' field allows you to enter more detailed information to the selected remark. Select the 'Camera' button to add a photo to the selected remark. After pressing 'F12 Photo' in the Camera dialogue, you can take a picture of the desired item. This camera is automatically detected by the operating system, when the camera was recognised in the Window Device Manager and installed properly. Enter the appropriate settings for the device after pressing 'Video source'. When pressing 'Video format' a dialogue to define the digital image format will be displayed. By pressing 'Cancel' the picture will be deleted. To save the picture to the remark, press 'Apply'. Afterwards, select 'Apply' in the Assign Remarks dialogue to save the desired remark. support@socom.de socom.de Page 17 of 81

18 Icons in front of the item represent remarks. The icon represents a remark. The following icon is displayed, if a picture was assigned to the remark. The assigned remark always applies to the complete position. You can define several remarks with a picture to each position. When double-clicking on 'Description' the system shows the assigned remark. To show a remark with a picture, select the appropriate position and press 'F11'. The remark will be displayed in the 'Existing Remarks' section. When clicking on the camera icon the assigned picture will be displayed. To delete a remark from the selected job, activate the desired position and press the 'Del' key. Assigned remarks can be printed on invoices, when using the invoice attachment 'Remarks'. For this purpose, you should add the invoice attachment 'Remarks' from the Attachment Group 'General' under Master Data > Parameters > Customers > Invoice Attachments. support@socom.de socom.de Page 18 of 81

19 3. Booking 3.1. Filter for tracking item assignment for wearers When booking New Outfitting under Booking > Tracking Item Assignment > Wearer you can now make preselections by using a filter. After pressing the new button a new dialogue New assignment filter opens, in which you can filter the following data: 'Customer Group', 'Customer Group', 'Department', 'Wearer Number', 'Article Group', 'Article Number', 'Colour' and 'Size'. This new functionality is for example useful, when many trousers must be assigned to several customers. The filter selection must be entered before typing in a 'Customer Number'. All settings will be saved after pressing 'Apply'. The green checkmark on the button represents an active filter. This filter will be used when processing reservations via 'F2' or when selecting customers via 'F5'. If you want to delete a defined filter again, then please select the button with the green checkmark and press the 'Delete filter' button in the New assignment filter dialogue. support@socom.de socom.de Page 19 of 81

20 4. Invoicing 4.1. New invoice attachment 'Processing Amounts' The new invoice attachment 'Processing Amounts' is available in the 'Attachment Group' 'General' under Master Data > Parameters > Customers > Invoice Attachments. To output this attachment, please add the invoice attachment to the 'Attachment Group' under Master Data > Parameters > Customers > Invoice Attachments in the Attachments tab. socom.de Page 20 of 81

21 The attachment is created in landscape format. Summarised processing amounts are displayed in columns per week, per customer or department article. A maximum of 6 columns is printed. If necessary, an additional column with quantities is displayed outside the displayed weeks. Only 5 columns are available because this is a dynamic form. Only in exceptional cases, it is possible to print 6 or 7 columns. Please note: A preview is not available for this invoice attachment! 4.2. Short term rental for single parts It is now possible in TIKOS to invoice single parts of all service types, besides the residential laundry via a short term rental. Therefore, please open the dialogue Master Data > Parameters > Customers > Billing Types to create the appropriate billing type. support@socom.de socom.de Page 21 of 81

22 Activate the control field 'Flatrate Price' in the 'Rental/Flatrate' section and select the new 'Billing Quantity' 'Items Stock'. The 'Time Unit' and 'Number of Time Units' fields can be used for defining the time unit, according to which the price is calculated. In the 'Short Term Rental' section under 'Rental billing from th day of delivery' you should determine if the short term rental should be billed after scanning the item. You should also determine on how many days per week the item can be returned, please enter the number of days under 'Return goods on days a week'. Entering '5' means: from Monday until Friday, '6' means: from Monday until Saturday and '7' means from Monday until Sunday. The system uses these entries for determining the return date of the customer and the corresponding short term rental. Attention: The scan date is relevant for the time frame of the short term rental, NOT the order date! The system will charge the processing price to the customer, in case you have defined such a price. On the other hand, the short term rental is calculated by the flatrate price. The customer can only keep and use the item during the rent-free period. As soon as he doesn't return the items within this defined period, a rental price is billed as of the first day of the rent-free period according to the defined 'Time Unit' and 'Number of Time Units'. Each item will be calculated until the customer returns it. support@socom.de socom.de Page 22 of 81

23 Prices for the calculating the rent as well as the processing and the relevant 'Billing Type', must be defined for the appropriate article under Master Data > Customer Options > Prices. The 'Items stock' invoice attachment is available for printing invoices. For this purpose, select the 'Invoice Attachment' 'Items Stock' from the 'Attachment Group' 'Rental Flatrates in the dialogue Master Data > Parameters > Customers > Invoice Attachments in the Attachments tab. socom.de Page 23 of 81

24 As usual, this invoice attachment can be printed together with the invoice or can be sent via . For this purpose, you should add this attachment to invoice types of the desired customer: Master Data > Customer Options > Invoice Types. This attachment shows the calculation of the short term rental. The items to be calculated are listed with their identification numbers, the scan date and the price. Please note: The items' movements are used for the calculation of the short term rental that's why we recommend to eliminate the items as late as possible or eliminate them not at all. As soon as items have been eliminated, recalculation of old invoices is not possible anymore. As required movements, which are used for calculating the rental, are deleted when eliminating items settings when recalculating an invoice are now considered When recalculating an invoice, the system now also considers settings. In case an invoice was created but not yet sent by , the invoice is now listed in the Mailing dialogue, after concluding the configuration of the invoice type (see also Master Data > Customer Options > Invoice Types > Detail, 'Invoice Printing') and recalculating in the 'Correction Invoice' dialogue. If the customer reclaims the invoice, which you have sent by the system offers this invoice in the Mailing dialogue after recalculating it. socom.de Page 24 of 81

25 To recalculate an invoice, select the corresponding customer in the Invoicing > Correction Invoice menu. Choose the appropriate invoice in the Select Jobs dialogue and select 'Print'. Start the process by pressing the button: 'New Calculation'. socom.de Page 25 of 81

26 4.4. Prices with five decimal places For a more precise calculation of orders and invoices, it is now possible to define prices with up to five decimal places. This ensures a calculation without any rounding differences. These prices are of course displayed with five decimal places on invoices, lists and forms. When creating invoices the amount will be rounded up or down to two digits at the decimal point. You can define the number of 'Decimals' for purchase and sales prices under Master Data > Suppliers > Detail Page 2. For depreciation profiles you can define the decimals under Master Data > Parameters > Articles > Depreciation Profile > Detail. In order to calculate prices with five decimals when creating invoices, you must define the 'Decimals' under Master Data > Parameters > Customers > Invoice Types > Detail. The decimals can be defined for order types under Master Data > Parameters > Job Types > Detail, Page 2. support@socom.de socom.de Page 26 of 81

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29 4.5. Split Payment (Italy) From January 1 st, 2015 the so-called Split Payment applies in Italy. Invoices that are issued to public administrations, only the invoice amount excluding VAT is paid. The value added tax is paid directly to the responsible tax office, instead of the invoice issuer. This only applies when delivering goods and services to public entities. To ensure a proper generation of invoices according to the Split Payment procedure, the following parameters should be defined first.: Open the dialogue under Master Data > Customers > Detail Page 2, to enter the 'Tax Number' and 'Recipient Code (ÖV)' and to activate the 'Split Payment' option. support@socom.de socom.de Page 29 of 81

30 Open Detail Page 4 to select the 'Job Confirmation' 'Form' from the 'Job Confirmation' section. support@socom.de socom.de Page 30 of 81

31 Select the 'Goods-In' job type in the Master Data > Parameters > Job Types dialogue and activate the 'Release necessary' control field from the Detail tab. To successfully create an offer during the goods-in process, you should activate the 'Print Receipt' option in the 'Delivery / Return / Order Note' section under Master Data > Customer Options > Job Types > Receipts. Here, you should also select the 'Offer' form from the drop-down list. support@socom.de socom.de Page 31 of 81

32 The Company Master Data dialogue offers you to define a numbering arrangement for invoices to public entities. To do so, define the appropriate invoice numbers at the Detail tab in the 'Numbering Arrangement' section under 'Invoice ÖV' and 'Number / Archive'. support@socom.de socom.de Page 32 of 81

33 Furthermore, you should define 'Article Positions' 'Individual Positions' under Master Data > Customer Options > Invoice Types > Detail in the 'Invoice Printing' section for the customer's invoice type. Now, you can create your goods-in order under Job Management Manage Jobs as usual. Due to the settings defined beforehand, the system automatically creates an offer. Press OK, when the message is displayed whether you want to print a return slip the system then prints out the customer's offer. Before printing the offer a message will be displayed, whether you want to release this goods-in now. Until the customer hasn't confirmed the offer yet, press 'No'. support@socom.de socom.de Page 33 of 81

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35 As soon as the customer confirms and signs the offer, open the dialogue Release Goods-in and Orders under Job Management. Select the corresponding goods-in and press the 'Release' button. All offers are marked in the 'Split Payment' list under 'Locked goods-in and orders'. If you want to release the job when creating a goods-in, then press 'Yes' if the 'Release this goods-in now?' query is displayed. The Release job dialogue will be opened. The upper area of the dialogue displays the 'Customer Number' with the appropriate 'Matchcode' and 'Job Date'. In the lower part of the dialogue you should enter the 'CIG number', 'CUP number' and the 'Order Number'. The 'CIG number' is unique per order. Confirm the 'Date' and the predefined 'Order Type', for which the order should be released. support@socom.de socom.de Page 35 of 81

36 Press OK to confirm your entries and to print an order confirmation with the entered CIG, CUP and order numbers, as well as the appropriate date. You can correct already created offers and jobs under Job Management Manage Jobs Correction. After entering the 'Customer Number' the Select Jobs dialogue appears. When activating the option 'Display Goods-in and Orders' all previously created goods-in will be displayed and the corresponding job can be selected and applied. The Correction dialogue also allows you to correct the entered quantities and to apply them with OK. A query will be opened, asking whether you want to release the goods-in. Press 'No', if you are still waiting for customer confirmation. Now, print the new offer for the customer by clicking on 'Print'. After having received the customer's confirmation, open the menu Job Management > Release Goods-in and Orders to release the confirmed goods-in again. support@socom.de socom.de Page 36 of 81

37 Please Note: When selecting 'No' at the message to release the corrected job, the system automatically changes the status 'Job Confirmation' to 'Offer' status, which must be released again. If you can release the corrected goods-in immediately, then press 'Yes'. The Release Job dialogue displays the already entered CIG, CUP and order numbers. Apply these entries with OK this action automatically releases the job. The system prints the corrected job confirmation with the entered dates. You can also print the 'Offer' return slip. Activate the corresponding goods-in and press 'Print' in the Select Jobs dialogue. To reprint the 'Job Confirmation' you should take over the order in the correction dialogue. After successfully finished the release of the goods-in the system will reprint the job confirmation. As soon as the offer has been successfully created and the order has been confirmed, you can create a 'goods-out' for the selected goods-in under Job Management > Manage Jobs and create a delivery note. Please note: Only one goods-in order can be applied for one delivery, as the CIG numbers are unique per order! After having controlled the delivery quantities and after having confirmed the entries with OK, a query appears whether a delivery note shall be printed. Select 'Yes' to confirm. The completed order is now assigned to the defined CIG number. The delivery note displays the defined CIG, CUP and order numbers as well as the date. support@socom.de socom.de Page 37 of 81

38 The orders to be billed are printed on collective invoices with the CIG number, CUP number, order number and date. The customer's invoice number, which is valid when creating the invoice, is displayed on the invoicing list under Invoicing > Invoicing List. Therefore, you should check the option 'Print VAT number'. 5. Workwear 2.9. Programmes in large screen display The Job Management now offers the ability to display the washing programme, folding programme as well as the finisher programme for scanned workwear articles in the Large Screen Display. The appropriate programmes for the selected article must be defined under Master Data > Articles > Programmes. Afterwards select the programmes 'Article Washing Programme', 'Article Finisher Programme' and 'Article Folding Programme' under Programmes > Workwear > Large Screen Display Goods-Out or Goods-in. After having defined this, the specified programmes are shown in the large screen display when scanning the items. In order to activate the large screen display for your workstation, please enter the number of seconds for the 'Large Screen' under Master Data > Parameters > General > Workstations in the 'Workwear' menu. For this functionality the module Connection to Production Installations is required. socom.de Page 38 of 81

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40 2.10. Ordering name labels By double-clicking on 'Reserved' under Master Data > Customer Options > Persons > Allocation you can reserve workwear articles and order name labels. It is now possible, to order name labels for the wearer in the Reservation dialogue. Select the 'Quantity' in the 'Reservation' section and activate the option 'Order name label'. If you don't need to order the workwear article, because for example items are still on stock, then you should not activate the 'Order' option. In this case, the system only reserves the items. After pressing 'OK' the name labels will be ordered. socom.de Page 40 of 81

41 2.11. Take used items out from the storage Up to now, it was only possible to eliminate pool items now it is also possible to eliminate non-pool items. Non-pool items are workwear items, that are stored in the storage, but not assigned to any wearer and which are not recorded as pool items. A special setting is now available to eliminate 'non-pool items' from the laundry's storage. For example, items that are no longer suitable for customer's usage. Open the dialogue Elimination/Residual Value under Programmes > Rental Flatwork/Pool and select the 'Target Location' 'Elimination'. Select an 'Elimination Reason'. You should enter the same date for 'Without Movement since' and 'With Movement from'. The selected date is the time boundary. All items that have movements after that defined date, are not listed. Delete the 'from' and 'until' fields for 'Customer Group', 'Customer Number' and 'Department'. With this setting, the list will show all 'non pool items' that are available in the storage and have no movements since the defined date. For eliminating the corresponding articles mark the corresponding articles and press 'Eliminate'. support@socom.de socom.de Page 41 of 81

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43 2.12. Take customer-owned items out of service It is now possible to take customer-owned items out of service. In previous TIKOS versions, customer-owned items were completely deleted. Now they are still available in the database. What's more, they can be amended and listed in the durability statistics. Workwear items can be eliminated under Booking > Tracking Item Assignment > Return. Enter the 'Return date' and the 'Identification No.'. It is not possible to enter a 'Target Location' for customer-owned items. Press the red button 'Take out customer owned item' to complete the elimination process. Undo customer owned eliminations by opening the dialogue Programs > Workwear > Edit eliminations > Back to Storage. A system setting is necessary for this functionality. This can only be defined by the SoCom Informationssysteme GmbH support team. support@socom.de socom.de Page 43 of 81

44 6. Storage Management / Ordering 6.1. Display of quantity scale of suppliers prices If you have defined a quantity scale in the Article Master Data in the Suppliers tab for a selected article, prices for these articles are highlighted in green for supplier orders under Programmes > Storage Management > Purchase Order. A tooltip shows the quantity scale of the article. support@socom.de socom.de Page 44 of 81

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46 6.2. Storage rebookings A new booking method 'Rebooking' is available under Booking > Storage Booking to rebook articles from one storage to another with only one step! What is more, articles can be booked within a storage from the new items storage into the used items storage and the other way round. Select the desired article from the 'Article Detail' area choose the 'Article Number', 'Colour' and 'Size'. Under 'Booking Detail' in the middle section of the dialogue, you must define the 'Booking Date'. The target storage, to which the article must be booked, should be specified under 'Storage' and 'Storage Type'. The drop-down list 'Storage' displays all storages that have been defined in the Parameters dialogue under Master Data > Suppliers > Storage Types. For the case you only work with one storage and you haven't defined a storage in the Parameters dialogue, you should not select any storage from the drop-down list. This means, TIKOS rebooks the articles to a so-called predefined storage. Under 'Storage Type' you can define whether the articles are booked to a new items or used items storage. After selecting the storage, the 'Storage Stock' displays the current amount of articles available in the storage. In case the article is not yet available in the selected storage, a corresponding message will be displayed. Press yes, to add the article to the storage. The new 'Booking Method' 'Rebooking' should be selected from the drop-down list in the lower section of the dialogue. The booking reason, can be selected from the 'Booking Texts' drop-down list. This list displays all booking texts that have been defined in the Master Data > Parameters > Miscellaneous > Booking Texts dialogue. Please note: check the option 'Storage' support@socom.de socom.de Page 46 of 81

47 in the Parameters Dialogue to display the booking text in the 'Storage Booking' dialogue. Further details can be added to the text field 'Booking Text'. The storage from which the articles should be booked, must be specified in the drop-down lists 'From storage' and 'Storage Type. Only storages and storage types, in which the articles are available, can be selected. Rebooking is not possible, if you have selected an article which is not available in the dispatch storage. TIKOS shows the following message: The 'Storage Stock' shows the quantity of the selected article, immediately after having selected the storage. The amount of articles you want to rebook to the selected storage must be defined in the 'Booking Quantity' field. When entering the amount, the stocks of the dispatch and receiving storage are automatically adjusted. Press OK to conclude the rebooking process. The left table of the dialogue displays the booking number and booking date. As usual, you can correct the selected booking in the list by pressing the 'Correction' button. The button is highlighted in red, as long as the correction mode is active. Bookings with booking texts can be displayed in the lists 'Storage Movements' and 'Storage Movements (Details)' under Lists > Storage Management > Stock Lists Storage location can be selected when generating delivery of non-tracking items When recording a delivery with non-tracking items under Programmes > Storage Management > Generate Delivery it is now possible to select the appropriate storage in the 'Storage' column. If a specific storage has been pre-selected when ordering, TIKOS automatically suggests this storage for the selected articles. When double-clicking on the field in the 'Storage' column a selection list will be opened. Please note that splitting delivery amounts to several storages is not allowed. This requires the deactivation of storage independent ordering. This functionality can only be activated by the SoCom Informationssysteme GmbH support team. support@socom.de socom.de Page 47 of 81

48 6.4. Display of articles that cannot be ordered By activating the option 'Not available for order' in the Article Master Data dialogue in the 'Suppliers' tab you can define that the selected article is no longer available for order for this supplier. Additional information can be entered in the 'Info' box. When creating an order under Programmes > Storage Management > Purchase Order you can quickly add the articles by pressing 'F5 Selection'. The red 'x' indicates that the article is not available for order. When manually entering the article number, a corresponding message will be opened, telling you that this article cannot be ordered. support@socom.de socom.de Page 48 of 81

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50 7. Container Management 7.1. Now possible to summarise container types for rental billing Different types of containers can now be summarised for calculating the rent and target stock. Therefore, please define a socalled empty container in the dialogue Master Data > Container > Settings. If you don't select a container type from the 'Container' drop-down list, the settings that are displayed under 'Billing' will be used for all types of containers for which not explicitly own settings are made. After activating the 'Container rent' option, enter the number of containers under 'Container stock' how many the customer can use for free. The number of days entered under 'Days without calculation' defines after how many days used containers (exceeding the defined target stock) should be billed. The system uses the entered billing articles under Master Data > Parameters > Miscellaneous > Container, Detail for rental billing of various container types. support@socom.de socom.de Page 50 of 81

51 7.2. Signal assignment to containers at goods-in and out It is now possible to add a signal to a container, e.g. when the container is broken. The new button 'F10 Signal' is now available when scanning containers at the Goods-in and Goods-out and under Programmes > Container Management > Goods-in and Goods-out. After pressing 'F9 Daily Protocol' in the Scale incoming containers dialogue under Programmes > Scale linkage you can add a signal to the selected container. The system offers all signals with the service type 'Container Management' (see also Master Data > Parameters > Miscellaneous > Signals). support@socom.de socom.de Page 51 of 81

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53 Two new lists Container with signal and Container with signal (history) are available under Lists > Container Management. 8. Residential Laundry 8.1. Programmes in large screen display The Job Management now offers the ability to display the washing programme, folding programme as well as the finisher programme for scanned residential articles in the Large Screen Display. The appropriate programmes for the selected article must be defined under Master Data > Articles > Programmes. Afterwards select the programmes 'Article Washing Programme', 'Article Finisher Programme' and 'Article Folding Programme' under Programmes > Residential Laundry > Large Screen Display Goods-Out or Goods-in. After having defined this, the specified programmes are shown in the large screen display when scanning the items. In order to activate the large screen display for your workstation, please enter the number of seconds for the 'Large Screen' under Master Data > Parameters > General > Workstations in the 'Residential Laundry' menu. For this functionality the module Connection to Production Installations is required. socom.de Page 53 of 81

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55 8.2. Suppress reprinting labels when scanning The new setting 'Reprint' under Master Data > Parameters > General > Work Stations you can suppress printing labels for specific work stations. If you choose to uncheck the option for 'Reprint' under 'Residential Laundry', labels will not be reprinted at the goods-in and out workstation. socom.de Page 55 of 81

56 8.3. SEPA mandate for single invoices for residents For single invoices for residents not only the SEPA mandate is verified, but also whether it is a first or recurring debit Invoice for elderly homes can now be integrated to invoice for customer owned laundry It is now possible to integrate the invoice for elderly homes to customer owned laundry billing. In case invoices were created separately for residential laundry, it is now possible to take the costs into account on the invoice for customer owned laundry. Invoice attachments display the amount to be settled by the resident. Activate the option 'Integrate invoice for elderly home to Customer Owned Laundry' for the corresponding 'Customer Owned Laundry' invoice type under Master Data > Customer Options > Invoice Types. Any desired text can be entered to 'Text Resident Costs' and 'Text Customer Costs' which will be printed on the invoice. If both fields remain empty the conventional texts for 'Resident Costs' and 'Customer Costs' will be used. support@socom.de socom.de Page 56 of 81

57 8.5. Discount now also printed on 'Resident article totals' attachments When defining a discount for an elderly home invoice, this discount is now also printed on attachments for 'Resident article totals'. Therefore, you should select 'Resident attachments with discount' from the 'Resident compilation' drop-down list under Master Data > Customer Options > Contracts > Residential Laundry > Detail in the 'Collective Invoice' section. Please note that rounding differences may appear when splitting up the discounts. These differences are also displayed in the statistics. + support@socom.de socom.de Page 57 of 81

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59 8.6. Flat rate when calculating care levels paid by resident If you want to settle the resident's laundry according to the assigned care levels, you should first enter some contract settings under Master Data > Customer Options > Contracts > Care levels. Up to now, it was only possible to assign the care flat rate for settlement to the elderly home. Exceeding amounts were billed as residential part. By activating the option 'Flat rate paid by resident (not customer)' the resident will be billed. This means that the residents of the elderly home must pay the flat rate and the customer (i.e. elderly home) must pay the exceeding amount. Please read the manual Residential Laundry Main settings for additional information on care levels. socom.de Page 59 of 81

60 8.7. Sorting backlog items with paternoster The new menu Resident backlog is available under Programmes > Residential Laundry. When connecting a paternoster to a workstation, backlog items can be put into interim storage until the next delivery. Backlog items are items from rewash and repair, or remark items that e.g. have been wrongly sorted and were missing when delivering. The 'Resident backlog' dialogue offers three tabs Rewashing, Repair and Remark. Please note: To be able to scan backlog items in the paternoster, you should define it as a backlog shelf. Therefore, you should define a new shelf type 'Resident Backlog' under Master Data > Parameters > Miscellaneous > Shelves > Detail. support@socom.de socom.de Page 60 of 81

61 In case of rewash items you should open the Rewash tab and select a 'Rewash reason'. This list displays all reasons defined under Master Data > Parameters > Miscellaneous > Rewash Reasons (with the service type 'Residential Laundry' activated). After having scanned the desired item, the identification number, customer and resident numbers and article information are displayed on the left side of dialogue. On the right side, you will see the shelf with the paternoster shelf section number. The programme controls the shelf section of the paternoster. The laundry is collected per customer in one shelf section. The status for all items that are scanned in this dialogue will be updated to 'Rewash'. Therefore, all rewash items can be viewed in the list. Of course, the rewash counter of the item is also incremented. support@socom.de socom.de Page 61 of 81

62 In case of repair items you should open the Repair tab and select a 'Repair reason'. This list displays all reasons defined under Master Data > Parameters > Miscellaneous > Repair Reasons (with the service type 'Residential Laundry' activated). After having scanned the desired item, the identification number, customer and resident numbers and article information are displayed on the left side of dialogue. On the right side, you will see the shelf with the paternoster shelf section number. The programme controls the shelf section of the paternoster. The laundry is collected per customer in one shelf section. The status for all items that are scanned in this dialogue will be updated to 'Repair'. Therefore, all rewash items can be viewed in the list. Of course, the repair counter of the item is also incremented. In case of remark items you should open the Remark tab and select a 'Remark reason'. This list displays all reasons defined under Master Data > Parameters > Miscellaneous > Repair Reasons (with the service type 'Residential Laundry' activated). Remarks are automatically assigned when scanning, that's why it's not necessary to the switch to 'Scan Remark' mode. The 'Description' field allows you to describe the remark in detail. After having scanned the desired item, the identification number, customer and resident numbers and article information are displayed on the left side of dialogue. On the right side, you will see the shelf with the paternoster shelf section number. The programme controls the shelf section of the paternoster. The laundry is collected per customer in one shelf section. The status for all items that are scanned in this dialogue will be updated to 'Repair'. Therefore, all rewash items can be viewed in the list. Of course, the repair counter of the item is also incremented. When filling the paternoster the assigned remarks are automatically processed when scanning the items at the goods-out. What is more, assigned surcharges will be calculated. support@socom.de socom.de Page 62 of 81

63 The table in the lower part of the dialogue lists all scanned backlog items with their corresponding reasons. The following buttons are available: The dialogue Status Resident Backlog will be opened after clicking on 'F8 Status' or pressing F8 this dialogue lists the complete backlog. The 'Batch' area displays the number of items in a shelf section per customer. The 'Tracking Items' area displays all items of the current shelf including the identification number, resident and article number, as well as the backlog reason. Two more buttons are available for opening a new shelf. After having added the previously scanned item to a full shelf section, you can press Alt + F11 or click on 'Alt+F11=Full shelf' to open a new shelf section for all items that will be scanned afterwards. To sort the previously scanned item into a new shelf section, because it is already full, you can press Alt+F12 or click on 'Alt+F12=New shelf'. These additional shelf sections will be displayed in the status dialogue 'F8 Status'. support@socom.de socom.de Page 63 of 81

64 When scanning items at the goods-out station (Job Management > Scan Goods-out), the select lot dialogue displays the number of backlog items in the paternoster. Therefore the option 'Separate lot for this customer' should be activated under Master Data > Customer Options > Contracts > Residential Laundry > Tracking Item. If you want to scan backlog items at the goods-out dialogue, press F8 or click on 'F8 Status' in the Resident Backlog dialogue and check the desired 'batches'. Press F2 (or 'F2 All') to check all batches and press F3 (or 'F3 Reset') to uncheck all batches. After having selected the batches, press 'F6 Release Section' to release the shelf section in the paternoster. Now, you can scan the backlog items in the customer lot at the goods-out dialogue. 9. Rental Flatwork / Pool Laundry 9.1. Programmes in large screen display The Job Management dialogue now offers the ability to display the washing programme, folding programme as well as the finisher programme for scanned flatwork and pool laundry articles in the Large Screen Display. The appropriate programmes for the selected article must be defined under Master Data > Articles > Programmes. Afterwards select the programmes 'Article Washing Programme', 'Article Finisher Programme' and 'Article Folding Programme' under Programmes > Rental Flatwork / Pool > Large Screen Display Goods-Out or Goods-in. After having defined this, the specified programmes are shown in the large screen display when scanning the items. In order to activate the large screen display for your workstation, please enter the number of seconds for the 'Large Screen' under Master Data > Parameters > General > Workstations in the 'Rental Flatwork' menu. For this functionality the module Connection to Production Installations is required. support@socom.de socom.de Page 64 of 81

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66 10. OR Supply Combination set The operation room combination set is defined in TIKOS with the 'Special Processing' type 'Combination Set' under Master Data > Articles > Detail Page 1. These sets consist of several sets and packing materials. The set's content must be defined in the 'Set Content' tab. The following restrictions should be considered: Individual positions must only consist of simple OR sets, any other combination set is not allowed. This means, the 'Article Number' list only displays articles of type 'OR Set'. What is more, only non-tracking item articles can be defined as packaging item. socom.de Page 66 of 81

67 The system assigns a production number to the combination set, which is linked to the production numbers of the sets contained. The 'OR Sets' tab under Programmes > OR-Service > Information Service displays the combination set and its sub-sets. support@socom.de socom.de Page 67 of 81

68 All contained individual sets are displayed below the production number of the combination set. By double-clicking on the position in the 'Identification number' field, the selected individual set is displayed with all its information. First, pack the individual sets via Programmes > OR-Service > Packing before ordering a combination set. When ordering it is not necessary to scan the production number of the combination set and the individual sets. Scanning of several contained sets, doesn't necessarily order several combination sets. In this dialogue it is neither possible to display the order positions nor it is possible to pack them. You should pack the individual sets one after the other. If several combination sets have been ordered, the individual sets will be summed up in the list. After packing and, if necessary, sterilising the sets, the ordered combination sets can be assembled under Programmes > OR-Service > Delivery. support@socom.de socom.de Page 68 of 81

69 First, select the 'Job Date', the 'Customer Number' and 'Department'. After scanning the first production number of a packed individual set, the dialogue 'Pack combination set' will be opened. By scanning the individual sets in this dialogue according to its packing position, you can pack the combination sets that need to be delivered one after the other. When scanning the sets, the system automatically checks whether these sets have already been sterilised and whether the expiry date and set contents have not been exceeded. After having scanned all positions of a combination set, TIKOS automatically prints the appropriate label with the table of contents of the combination set. The customer's delivery note then lists all combination sets without its sub-sets Sterilisation programme can now be defined for a set It is now possible to define a sterilisation programme for a set in the dialogue Master Data > Articles > Detail Page 3 under 'OR-Sets' area 'Sterilsation Progr.'. These settings override the defined settings for this set article made in the Company Master Data dialogue. If no sterilisation programme was defined for the set article, the settings from the Company Master Data will be used. support@socom.de socom.de Page 69 of 81

70 All required sterilisation programmes should be defined under Master Data > Parameters > Miscellaneous > Sterilisation Programmes. Press Ctrl+N or click the 'New' button, to create new sterilisation programmes. Add a 'Description' and a 'Short Description' for the new sterilisation programme. Check the option 'Sterile' in case the article should get the 'Sterile' status after sterilising. Enter the number of days under 'Sterile Expiry Time' for how many days the article can be marked as 'Sterile'. Now, the system checks whether the selected sets or batches are assigned the same sterilisation programme, when creating pseudo batches for sterilising under Programmes > OR-Service > Sterilisation. By pressing the 'F2 OR Sets' button you can switch between batches and sets. When selecting set articles with different sterilisation programmes, a corresponding message will be displayed. support@socom.de socom.de Page 70 of 81

71 When assembling deliveries for external sterilisation under Programmes > OR-Service > Set for external sterilisation > Deliver batch, the system also checks the sterilisation programme when scanning the batches' production numbers. It is not possible to add batches with different sterilisation programmes No longer necessary to individually scan non-sterile sets when delivering When packing non-sterile sets for a customer, it is now possible to print several production labels in one step. In addition, you can now assemble the prepared sets for delivery by scanning individual sets. This means, it is no longer necessary to scan all sets separately. For this purpose, you must define the 'Packing Variant' 'Packing for customer' under Master Data > Company > Miscellaneous, Page 2 in the 'OR-Textiles' section. With this packing variant it is possible to assemble and pack the sets by means of the customer orders. support@socom.de socom.de Page 71 of 81

72 Open the dialogue Programmes > OR-Service > Packing. After entering the 'Packing Date' the system automatically opens a dialogue with all open customer orders. Now, select the appropriate order. By pressing the 'Print all sets' button, all production labels for assembling the sets will be printed. Press 'Apply' to individually print the production labels for the sets after packing each set. With only one single step, you can process these produced sets for this customer or department. support@socom.de socom.de Page 72 of 81

73 For this purpose, please open the menu Programmes > OR Service > Delivery. Select the appropriate 'Job Date', 'Customer Number' and if necessary the 'Department'. After scanning the first set for this customer, the message 'Process all x sets of this delivery?' will be displayed. When pressing 'Details', all production numbers will be listed. After pressing 'Yes', the prepared sets will be delivered. Therefore, the delivery items must exactly match the number of sets that have been produced for this customer in one process. When delivering these prepared sets of one customer to another customer, a corresponding query will be displayed telling you that this set was packed for another customer and asking you to deliver this set anyway. When delivering the set to another customer, the other sets for the actual customer cannot be scanned automatically by scanning the next set, since the number of available sets is not correct any longer. That is why you should scan the used sets one after the other. Please Note: To be able to use this functionality, you must enter '3' for 'Automatic scan on delivery' under Master Data > Parameters > General > Workstations under 'OR-Supply'. This functionality is inactive when entering '0'. support@socom.de socom.de Page 73 of 81

74 10.4. Set for external sterilisation The OR-Service module offers the possibility to externally sterilise OR sets and batches. With the new menu Programmes > OR-Service > Set for external sterilisation you can pack OR sets and assemble batches with the help of boxes and shelf trollies. Due to legal requirements of putting medical products into circulation, such as OR sets, it must be able to track these products. With this menu, tracking these sets of non-tracking articles is now possible via supplier's batch numbers up to external sterilisation. For further information please read our manual: OR Supply Set for external sterilisation. 11. Route Management / Mobile Route Management / Route Optimisation Printing of driver of route on delivery note In addition to the variables for employees, new variables for the drivers of routes are available for the footer of a delivery note, return slip as well as for an information text. You can enter the text to be printed on the form footers under Master Data > Parameters > General > Footer. The drivers of each individual route can be defined under Master Data > Parameters > Customers > Routes > Detail. Please note: Do not confuse the driver of route and the driver defined under Master Data > Customers, Detail Page 4. Variables for driver of the route #TFANachname#: Last name of the driver defined for the individual routes #TFAVorname#: First name of the driver #TFATitel#: Title of the driver (e.g. Dr. or Prof.) #TFATelefon1#: Telephone number of the driver #TFATelefon2#: Second telephone number of the driver #TFATelefax#: Fax number of the driver #TFAMobil#: Mobile number of the driver #TFA #: address of the driver support@socom.de socom.de Page 74 of 81

75 11.2. Driver and vehicle can be changed in Route Status dialogue The Route Status functionality under Programmes > Route Management > Route Status has been optimised. Which means that all upcoming routes are now listed according to the 'time of departure'. You can now also change the 'Driver' and the 'Vehicle' when editing routes. After selecting the appropriate route press the 'F5 Modify' button to adopt the route. The Settings dialogue will be opened that shows the route dates (see also Master Data > Parameters > Customers > Routes). You can select another driver and vehicle in the 'Modifications' area. This driver's list displays all employees of type 'Driver' (see also Master Data > Employees > Detail Page 2). The vehicle's list shows all vehicles defined under Master Data > Parameters > Miscellaneous > Vehicles. To add more information, you can insert a text for 'Info Text'. These texts are displayed in a separate column in the Route Status dialogue. To undo your changes, press 'Undo changes' and press 'OK' to apply your changes. The new information is adopted to the route list and the mobile route management. support@socom.de socom.de Page 75 of 81

76 11.3. Cash payment of customer without route now also displayed on route list If a main customer has to settle unpaid cash payment amounts, but is not displayed on any route, the system now automatically lists these unpaid amounts on the next route (below the first department of the customer). Unpaid amounts are also listed on the route documents (i.e. route list and cash payment list) (see also Programmes > Route Management > Route Documents) Clear and re-designed navigation of route status To provide a better overview and a clear navigation we have redesigned the Customers tab under Programmes > Route Management > Route Status. The dialogue offers new button for the three levels: 'Customers' (Level 1), 'Route Records' (Level 2) and 'Services' (Level 3) with these buttons you can easily and quickly switch between different views. When opening the dialogue, the customer route with the customers to be visited will be displayed in the first level. The appropriate customers and department route records are displayed after activating the second level (Level 2). You can hide the first level by clicking on Level 1, in order to only display the route records. The third level displays all services to each customer and department. You can easily switch the views by clicking on the buttons. By double-clicking on the blue book icon, the route record for each selected customer can be displayed as usual. What's more, you can now also navigate with your keyboard keys. Use the arrow keys,, and to navigate between the individual positions and columns. To open the levels of a selected route record press ENTER or 'CTRL + '. Use ESC or 'CTRL + ' to close the level. In case you want to edit the status of customer service, then use the arrow keys to navigate to the corresponding field and press the spacebar. You can UNDO your action by pressing the spacebar again thereby the progress bar will be updated. support@socom.de socom.de Page 76 of 81

77 12. TEKAS Cash Desk Solution Images for remarks When adding remarks to jobs, it is now also possible to add pictures. This functionality is active, as soon as a camera has been connected to your TEKAS cash desk. If you want to take a picture, click the 'Remark' button after having selected the desired item when recording an order. Check the desired remark in the list and click on the camera button. The Capture Photo dialogue will be opened. support@socom.de socom.de Page 77 of 81

78 Press the left camera button to capture the photo. To apply the picture, select the 'Green Check' button. If you want to take a new picture. All pictures can be listed and controlled by clicking on the 'Pictures' button. support@socom.de socom.de Page 78 of 81

79 A pictures icon will be displayed in the Job dialogue, as soon as pictures have been added to the corresponding order. Activate the desired item and press the button with the pictures icon to see all details. A dialogue will be opened in which you can control and delete pictures. 13. Scale Linkage Customers now displayed in Scale dialogue The scale dialogues, in which 'F5 Selection' for customer selection is displayed, now only show customers that have weight articles in the assortment. If you want to search for a customer after scanning a container (e.g. in TI50ScaleLinkage or under Programmes > Scale Linkage > Scale Incoming Containers), press 'F5 Selection' to only select customers from a pre-sorted customer list. support@socom.de socom.de Page 79 of 81

80 14. New lists - Customers New lists 'Sales prices' and 'Sales price history' Two new lists 'Sales prices' and 'Sales price history' are now available under Lists > Customers > Prices. The 'Sales prices' lists you can list the current sales prices sorted by customer number. The new list 'Sales price history' chronologically sorts sales prices of each article per customer Invoice conditions now displayed on customer price list It is now possible to print invoice conditions on the Customer Price List under Lists > Customers > Prices. By activating the 'Print invoice conditions' option, all conditions defined under Master Data > Customer Options > Invoice Types will be printed in front of the customer prices. The defined invoice types are displayed in one area and in the other one, if defined, discounts, surcharges and minimum billings will be displayed New list 'Missing archive files' Archive files are stored, when creating documents such as invoices, invoice attachments, credit notes etc.. With the new list Missing archive files under Lists > Customers > Customer Data you can now check, whether these archive files have been created by the system. By checking or unchecking the options on the right side of the dialogue, you can define for which documents you want to control the archive files New list 'Investment evaluation' The new list Investment evaluation is available under Lists > Customers > Stocks for the service types 'Rental Flatwork' and 'Workwear'. This list shows which articles have a positive or negative profit and who is a profitable customer for your company. When creating this list, you can limit the list by 'Job Date', 'Customer Group', 'Customer Number', 'Department', 'Article Group' etc.. You can group the data only by customers, but also by customers and departments. Furthermore, support@socom.de socom.de Page 80 of 81