Services & Accessories Catalogue 2016

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1 dmg mori lifecycle services Services & Accessories Catalogue 2016 preventive service accessories more than just a machine spindle service measuring and testing spare parts reconditioning retrofitting used machines training software

2 02 dmg mori lifecycle services Maximise productivity, improve life cycles! Boosting performance and machine availability permanently. Products and services from DMG MORI LifeCycle Services give your production the essential tools for top performance. Optimise your processes with a variety of solutions always perfectly geared to your DMG MORI machines. Dr. Maurice Eschweiler Director Industrial Services, DMG MORI Aktiengesellschaft Jayaram Gopal, Head of Service Asia III As a leading manufacturer of metalworking machine tools, we offer you tailor-made service products for the entire life cycle of your machine. Our service products and services guarantee ready availability and extended machine running times. This is what more than 2,500 service staff stand for every day around the globe. preventive service spindle service spare parts retrofitting training Minimise downtime and Best practices when If you need parts, you Time does not stand still. Enables the operator machine standstill. We of- downtime occurs. Certi- usually need them fast. We offer you first-class and machine to merge fer you products that are fied DMG MORI service Whatever you require upgrades for more pro- together to become an fully compatible with your engineers quickly restart we offer more than ductivity and top business efficient unit. Improve machine for optimum your machine for produc- 275,000 different original performance. your expertise and preventive maintenance. tion following spindle spare parts in manufac- business performance. damage. turer quality. Readily available. p p p p p

3 dmg mori lifecycle services 03 by DMG MORI Expert service round the clock. Fig.: Vertical processing centre, DMC 1450 V, black Design software used machines reconditioning measuring and testing Software from DMG MORI Readily available top Performance tuning Maximum precision tool opens up new perspec- technologies at attractive for older generations. presettings and easy tives and solutions. Opti- prices. Help yourself from DMG MORI s know- handling. For any requi- mise your processes in all the world s leading provi- how lets you boost rement, at an attractive manufacturing phases. der of used machinery. your output while at price. Whether entry-level the same time maintain- or high end. ing the value of your machine. p p p p

4 04 dmg mori lifecycle services Table of contents DMG MORI LifeCycle Services preventive service training Service Plus: Inspection Plus ServiceCompetence Plus Maintenance Plus VDI laser measurement Maintenance kits Alignment case Turning Geometry check ClampCheck spindle service Rapid support in emergencies: Spindle repairs to meet your individual requirements New and replacement spindle service Rotary feedthrough Spindle maintenance case Spindle maintenance kit MPC (Machine Protection Control) spare parts New and replacement part service Application training German Industrial Master Craftsman International Teachware CNC training projects Training for the future with the DMG MORI Virtual machine Service training (maintenance / repairs) NC program conversion software DMG MORI Virtual Machine DMG MORI Programmer 3D Turning DMG MORI Messenger DMG MORI Service Agent used machines Sales Buy back reconditioning retrofitting Machine reconditioning Component reconditioning PowerProbe 400 optical Probe system TS D quickset Safety glazing measuring and testing UNO model series VIO model series

5 dmg mori lifecycle services 05 for more information and prices please contact your local dmg mori service-team Easy ordering: All of the products in this catalogue can be ordered by phone from your nearest DMG MORI branch or using the order form on page 66. Service from DMG MORI Reliable, fast, direct downtime! Service network Our certified DMG MORI service experts provide rapid customer support. Available around the clock. 10 years of experience On average DMG MORI service technicians have 10 years of experience with DMG MORI machines.

6 06 dmg mori lifecycle services DMG MORI Manufacturer Service Local presence is our global strength Boost your productivity with our expertise! In an emergency, you can count on around the clock assistance. Highly qualified DMG MORI service staff can be contacted 24 hours a day, 7 days a week via our Service Hotline to find a solution to your requirements as quickly as possible. Whatever the problem, we are there to help anytime, anywhere. customer 24 / 7 hotline hotline engineers Order acceptance and assignment. Customer callback. Solution. the 2 4/ h ot l in 7 s e r v ic e e for coun yo u r t ry is l is t e the b d on ac k p ag e o c ata l f the ogue or on m g m o r i. c om solutions on the phone! solutions on site! Callback based on priority Priority 1 = max. 1 hour In case of machine outages, our engineer will be on-site by the next working day at the latest. highlights ++ More than 2,500 highly qualified service employees worldwide ++ Rapid availability and deployability thanks to a service network with full global coverage ++ Maximum customer proximity with more than 150 technology and service centres worldwide / 7 Service Hotline: our experts can solve your problems over the phone in 60 % of cases! ++ Bespoke spindle service, directly from the manufacturer ++ Online support ++ Minimising unplanned machine failures through preventive maintenance ++ More than 300 innovative service products to help optimise your processes ++ Comprehensive training portfolio

7 dmg mori lifecycle services 07 dall as geretsried chennai shanghai nar a ayutthaya Spare parts service Maximum availability thanks to global presence You don t have to wait long for us: All orders are processed centrally and the spare parts are dispatched from the nearest Spare Parts Centre. We use the global network of all DMG MORI warehouses for the fastest possible shipment and shortest transport routes. highlights ++ G lobal logistics network for all non-domestic markets ++ Over 200 million of items on stock for a spare parts availability rate of over 95 % ++ More than 275,000 different items in stock ++ Original spare parts straight from the manufacturer ++ Many spare parts also available for older manufacturing series up to Order via the 24 / 7 Service Hotline china China Parts Centre, Shanghai germany Global Parts Centre, Geretsried japan Global Parts Centre, Nara usa American Parts Centre, Dallas india Indian Parts Centre, Chennai thailand New and replacement parts available More details on page Thailand Parts Centre, Ayutthaya

8 08 dmg mori lifecycle services jayaram gopal, head of service asia iii Virtually any problem with a machine can be avoided up front through preventive measures. Fig.: Measuring the trueness of a spindle.

9 dmg mori lifecycle services 09 Preventive service Maximum machine availability and optimum workpiece quality Our aim is to maximise your machine availability. And that's not all! In addition to preventing machine downtime, you can also maintain maximum machine precision thanks to our preventive services. Fig.: Content Maintenance kit for the CTX 410 used machines software training preventive service spindle service spare parts retrofitting from maintenance kits through to geometry measurements All systems go for your machine! Our Preventive service safeguards your production in the long term. We support you with a variety of tailored solutions. measuring and testing reconditioning

10 10 dmg mori lifecycle services inspection plus The inspection agreement for maximum machine availability. Our experts give your machine a thorough check and provide you with a detailed status report. functions / technical details + + Check media supply including pneumatics, hydraulics, cooling system and fan and central lubrication + + Depending on the machine, covers, panes, main and axle drives, tool changer and magazines, etc. are inspected + + Replacement of selected wear parts is included + + Maximum machine availability, planned inspection intervals + + Confirmation of maintenance messages from MachineCheck availability Models / model series: NEF; CTX alpha 300 / 500; CTX beta 500 / 800; NLX 1500 / 2000 / 2500; DMU 50 / 70; DMU monoblock 65 / 75 / 85 / 105; DMU evo; DMC V; NHX; NVX 5000; ECOLINE, MILLTAP (all other machine types on request) your service info Term: 3 years (new machines) or 2 years (existing machines) Service calls: 1 working day per inspection / year / shift Contact: Your local DMG MORI service team servicecompetence plus availability This product is available for machines with a MachineCheck function. If you have any questions, please contact the Service Team at your local DMG MORI branch. your service info Duration: from 1.5 working days (depending on the machine) Do you want to service your machine yourself? With our new ServiceCompetence Plus product, our engineers will directly demonstrate all the required steps for maintenance after 2,000 operating hours. functions / technical details + + Replacement of critical wear parts and thorough training for 2,000 hour maintenance + + ikey training (Inspection Keys) + + Confirmation of maintenance messages from MachineCheck + + Maintenance training tailored to your machine on-site + + Optimum preparation for maintenance by your own staff + + Attractive package including ikey, training and maintenance parts Contact: Your local DMG MORI service team

11 dmg mori lifecycle services 11 maintenance plus Maintenance agreements to boost your productivity and reduce your operating costs. Our experts perform a full 2,000 hours maintenance on your machine as per the maintenance checklist. functions / technical details + + Regular manufacturer maintenance as per the maintenance checklist + + Reduced-price wear part package for your 2,000 hours maintenance + + Confirmation of maintenance messages from MachineCheck + + High productivity thanks to reduction of unplanned downtime + + Planned maintenance and operating costs availability Models / model series: NEF; CTX alpha 300 / 500; CTX beta 500 / 800; NLX 1500 / 2000 / 2500; DMU 50 / 70; DMU monoblock 65 / 75 / 85 / 105; DMU evo; DMC V; NHX; NVX 5000; ECOLINE, MILLTAP (all other machine types on request) your service info Term: 3 years (new machines) or 2 years (existing machines) Service calls: as of 1 working day (depending on machine) Contact: Your local DMG MORI service team preventive service training spindle service spare parts retrofitting availability For all DMG MORI machines. your service info Duration: from 1 working day (depending on the machine) Please contact the service team at your local DMG MORI branch to make an appointment. vdi laser measurement Constant use can affect the precision of your machine. Ensure both precision and production quality with a laser measurement by our highly qualified engineers. functions / technical details + + Positioning accuracy measurement + + Detailed test report for ISO 9001 certification + + Setting of the working plane (cycle) + + Improve machine precision + + Minimise your rate of rejection + + A detailed offer tailored to your machine software used machines reconditioning Contact: Your local DMG MORI service team measuring and testing

12 12 dmg mori lifecycle services maintenance kits Original spare parts in a complete package save up to 25 %! The maintenance kits, which are compiled by our experts, are perfectly tailored to individual machine types and contain only original spare parts, such as strippers, filters and timing belts. functions / technical details availability Available for all DMG MORI machines manufactured from 2000 onwards. + + Original spare parts in top manufacturer quality + + Perfectly tailored to the relevant machine type + + Contents put together by our service experts + + Guaranteed machine availability your service info All maintenance kits available for fast delivery. Assembly time: approx. 0.5 working days (depending on the machine) + + All important wear and tear parts in a single kit + + Protection against expensive subsequent damage + + Save up to 25 % with an attractive package price Contact: Your local DMG MORI service team alignment case turning Align your lathe yourself. Thanks to these premium tools, you can now perform this work yourself. availability For all GILDEMEISTER lathes. your service info Optional: 1-day training for an all-inclusive fee functions / technical details + + Premium tools + + Robust and orderly equipment case + + Optional 1-day briefing on-site + + Guaranteed accuracy and finish quality + + Reduced costs thanks to autonomous alignment + + Top-quality training by a DMG MORI service engineer Contact: Your local DMG MORI service team

13 dmg mori lifecycle services 13 geometry check Your machine s precision can change after a long period of service. Geometry measurement by DMG MORI gives you the perfect option for ensuring optimum precision. functions / technical details + + Extensive geometry testing with various on-site tests + + Handover of report log + + Professional consultancy and a quotation from DMG MORI in the event of machine geometry deviations + + Preventive service for trouble-free operation and maximum precision + + Reduction of maintenance effort, downtime and reject parts + + Exceptional total price availability For all DMG MORI machines. your service info Duration: depending on the machine, from 4 hours (3-axis milling machine) Please contact the service team at your local DMG MORI branch to make an appointment. Contact: Your local DMG MORI service team preventive service spindle service spare parts training retrofitting availability For all lathes and turning / milling centres (max. clamping force 225 kn). your service info Ready to ship in 24 hours. clampcheck The ClampCheck is a premium measuring instrument for wireless measuring of the clamping force. functions / technical details + + Clamping force measuring instrument (diameter range 65 mm as standard) other measuring bolt sets for diameters 80, 100 and 120 mm + + Laptop or tablet with a user-friendly software for viewing measurement results + + Convenient and extremely precise clamping force measurement, even during rotation + + Work can be carried out safely with wireless data transmission via Bluetooth + + User-friendly software software used machines reconditioning Contact: Your local DMG MORI service team measuring and testing

14 14 dmg mori lifecycle services rené büchner, product manager spindle service Our customers appreciate the reliability and professionalism of our manufacturer spindle service. Fig.: Replacement spindle service preparation of a replacement spindle for immediate installation.

15 dmg mori lifecycle services 15 Spindle service Professional skills from the manufacturer for maximum reliability At Spindle service every case has maximum priority so that your production can be ramped up to full speed without delay. A team of specialists is ready on our hotline to find the right solution for you as quickly as possible. This allows DMG MORI to offer you the full specialist expertise and flexibility of the manufacturer: Spindle repairs, new and replacement spindle service, spindle mobile*. spindle service * Currently only available for rotary spindles (except tool spindles) in Germany, Austria and Switzerland. used machines software training spare parts retrofitting the spindle mobile* The fastest service on four wheels! Every minute counts when a spindle is damaged. This is why our spindle service is even faster now! With our spindle mobile* our service engineer is on site within the shortest possible time for minimum downtime. **If calling from Austria or Switzerland, please add the German area code: +49 (0) reconditioning measuring and testing

16 16 dmg mori lifecycle services Spindle service Fast support in emergencies. When spindle damage occurs, the time factor plays the most important role. So that you can ramp up production as quickly as possible, spindle damage requests take top priority at DMG MORI. This is why we advise our customers to call the DMG MORI 24 / 7 Service Hotline in case of emergency. Deadlines, procedures and solutions are discussed immediately. Your path to a solution Call the 24 / 7 Service Hotline, define the approach Optionally a low-budget spindle repair Or installation of a new, ready to use or replacement spindle spindle repairs to suit your needs Spindle repair means having full control over your costs from the outset. In most cases, we can quote a fixed price on the phone. availability For all spindles from DECKEL MAHO, GILDEMEISTER, GRAZIANO, MORI SEIKI, FRANZ KESSLER and SIEMENS WEISS. your service info Duration: 5 7 working days functions / technical details + + Replacement of all defective components with new original parts for maximum safety and reliability + + Optional: Professional removal and installation of your spindle by experienced DMG MORI service engineers + + Many spindle repairs at fixed prices after diagnosis + + Replacement of the rotary feed-through is always included in the price + + Alignment and testing for subsequent damage + + No waiting time, immediate repair Contact: Your local DMG MORI service team

17 dmg mori lifecycle services 17 new and replacement spindle service With our new and replacement spindle service, you can reduce your downtime to a minimum! Thanks to our readily available replacement spindles, whether new parts or replacement spindles, we can offer rapid first aid worldwide. functions / technical details + + More than 1,000 spindles available in warehouses around the world for immediate deployment + + Replacement of all wear-and-tear parts with original parts (optionally new or replacement spindles) + + High quality standard thanks to top quality replacement spindles + + Minimum disruption of production through elimination of repair time + + Spindle run-in and geometry testing, if required availability For all DMG MORI machines with driven spindles, main and counter spindles / headstock and gear spindles. your service info Delivery period: 5 10 working days Assembly time: depends on the machine Warranty period up to 18 months Contact: Your local DMG MORI service team spindle service training spare parts retrofitting availability For milling machines with spindles and an integrated coolant supply. rotary feedthrough Water penetration, machine standstill, loss of production due to a defective motor spindle: Regular inspection or replacement of the rotary feed-through after 2,000 spindle hours reduces the risk of these scenarios occurring. functions / technical details software used machines your service info Delivery period: 5 10 working days Assembly time: approx. 0.5 working days Prices do not include assembly Contact: Your local DMG MORI service team + + Inspection and, if required, replacement of the rotary feedthroughs by skilled DMG MORI service engineers + + Offer includes rotary shaft seals, O-rings + + Low investment requirement when compared to a potential machine standstill + + Economic benefit as a result of regular replacement, as this minimises downtime reconditioning measuring and testing

18 18 dmg mori lifecycle services spindle maintenance case Take preventive steps and service your own spindle: The useful spindle maintenance case contains everything you need for this task. functions / technical details + + Perfectly tailored to the relevant tool clamp system + + Contents can be defined by the customer from the following components: Mechanical or digital variable-use drawbar force gauge, spindle runout gauge, dial gauge with magnetic support, depth gauge availability For clamping systems SK40, SK50, HSK63 and HSK100. your service info Delivery period: 5 10 working days + + Professional support with motor spindle maintenance + + All components in a single system + + Guaranteed machine availability and productivity + + System tailored individually to your needs Contact: Your local DMG MORI service team spindle maintenance kit availability For clamping systems SK40, SK50, HSK63 and HSK100. your service info Prevent and maintain your spindle by yourself: through regular exchange of collet chucks, springs and sealings as well as slot nuts (only for SK), the correct tool change and tool clamping is guaranteed. Your machine availability and machine productivity is ensured through an exchange of wearing parts in no time at all. Your advantage all in one package at a reduced price. functions / technical details All maintenance kits available for fast delivery. + + Collect chucks, Dsprings and sealings, Slot nuts (only for SK), Metaflux paste + + Warrant correct tool change and clamping + + Ensures machine availability and productivity + + Attractive package price compared to individual purchase Contact: Your local DMG MORI service team

19 dmg mori lifecycle services 19 mpc (machine protection control) For new machines and as a retrofitting option, MPC ensures optimum machine and process control thanks to the additional and targeted use of hardware and software during processing. functions / technical details + + Monitoring: graphical process monitoring, imbalance detection, vibration monitoring, bearing diagnostics + + Machine protection: quick shut-down < 10 milliseconds + + Process control: tool and process-specific limits, feed stop + + Data logger: Determination of causes during damage analysis + + Quick shutdown in case of critical vibration conditions + + Increase of spindle service life availability For mono- and duoblock machines as well as for the DMU and DMC model series as of 2010 with the HEIDENHAIN itnc 530, V600, V610, and SIEMENS 840D, SL 1.5 and SL 2.5 control units. your service info Your local DMG MORI branch will be happy to check the options for easy retrofitting. Contact: Your local DMG MORI service team spindle service spare parts retrofitting dbf gmbh training Success Story // Fast spindle service, short machine downtime! After a crash on a DMF 250 linear, the workpiece and tool holder were practically welded onto each other. The DMG MORI service enzgineers findings: Write-off of spindle bearing 1, minor damage due to flooding with coolant in spindle bearings 2 and 3. Radial and axial run-out were out of tolerance according to a measurement after the collision. The fast repair was followed by installing the spindles, including adjusting the machine geometry this meant that production could be resumed after a short outage. The costs were covered by the machine insurance. software used machines dbf gmbh Industriestraße Brachbach, Germany Tel.: +49 (0) 2745 / Fig.: Karsten Steinebach co-manages DBF GmbH with his brother Sven Steinebach. Since 1997, the 10-person company has in particular, been producing demanding components for customers in mechanical engineering and plant construction. reconditioning measuring and testing

20 20 dmg mori lifecycle services michael neumann, ceo dmg mori spare parts We are motivated by our customers requirements; this means that each individual spare part is given the the highest priority. Fig.: Global Parts Centre Geretsried, picking original spare parts for shipment.

21 dmg mori lifecycle services 21 Spare parts Maximum availability and fast delivery Original spare parts stand for the highest quality and safety. Take advantage of the benefits of our global network with 6 locations and more than 280,000 different articles for all DMG MORI machine tools. These spare parts can be delivered within 24 hours* in more than 95 % of cases! Order via your nearest DMG MORI branch, our 24 / 7 service hotline. * Only applies on working days for items designated as in stock and with express or overnight delivery. used machines software training spare parts retrofitting top logistics, fastest delivery times Ordering made easy 24 / 7 service hotline. Invest in high quality and a long service life to safeguard your production. You can order DMG MORI original spare parts quickly and easily using the 24 / 7 service hotline. reconditioning measuring and testing

22 22 dmg mori lifecycle services Replacement parts a smart alternative to new parts. replacement part service requirements Return and transfer of a repairable used part as a replacement part. Invoicing of the replacement part, or for any additional charges, may vary depending on your country and region. your service info Replacement parts are top-quality, overhauled original spare parts. If you are looking for a cost-effective option, but do not want to compromise on quality, our replacement parts service is the perfect alternative to a new part. When you order a replacement part and return the defective one, this allows us to offer you an attractive price. + + You receive an original spare part from the manufacturer at an attractive price + + The high DMG MORI quality standard is guaranteed + + Better and quicker availability, even for older machine series month guarantee on all replacement parts (12-month warranty on all new parts) + + Cost savings due to attractive terms and conditions Order easy and quick! All spare parts you can order at your 24 / 7 Service Hotline.

23 dmg mori lifecycle services 23 General overhaul and storing of defective spare parts new part order Technical check, commercial processing Delivery of the new part Return of the defective replacement part replacement part circuit Installation of the new part Installation of the replacement part Return of the defective replacement part Delivery of the replacement part Technical check, credit note for the repairable spare part spare parts replacement part order General overhaul and storing of defective spare parts retrofitting high performance spindles replacement part examples coolant pumps used machines training software original servomotors control panel itnc 530, milling measuring and testing reconditioning

24 24 dmg mori lifecycle services ma su, service solution manager dmg mori china Performance boosting, absolutely compatible, and reliable. These are DMG MORI retrofitting products. Fig.: Initial measuring of an automotive workpiece with the DMG MORI PowerProbe.

25 dmg mori lifecycle services 25 Retrofitting Top performance where it is needed! Selective retrofitting to the highest standards. Boost the performance of your machine with DMG MORI experts. Converting off the shelf machines to highperformance machines in the areas where you need high performance. used machines software training retrofitting added productivity, added value From standard to top performance DMG MORI retrofitting products give your performance a decisive kick. We support you with expert knowledge and high-quality products on your individual path to higher performance in manufacturing. reconditioning measuring and testing

26 26 dmg mori lifecycle services powerprobe 400 optical With the aid of the measuring probe and the patented RENGAGE TM strain gauge technology, you can correctly align and clamp the component, check the geometry of the component and the tools, and check the workspace for potential collision risks. functions / technical details + + Repeat accuracy of 0.25 µm and minimum probing force due to strain gauge technology + + The smallest probe styli (0.5 mm) and the longest probe inserts (up to 200 mm) can be used for complete precision + + Measured values are transferred directly to the CNC control unit + + Rapid detection of the workpiece type and material dimensions availability If an optical receiver from Renishaw is in place, you only need to replace and set up the probe. If existing probes from other manufacturers are changed, the receiver must also be replaced. your service info Delivery period: 1 2 weeks Time for installation: 1 2 working days Contact: Your local DMG MORI service team probe system ts 649 availability For all DMG MORI machines with a HEIDENHAIN or SIEMENS control unit. DMG MORI Service will check if a retrofit is available for your machine. your service info Delivery period: 5 10 working days Time for installation: Depending on the machine type approx. 1 working day Faster measurement, more precise operation: Upgrade your machine tool with the state-of-the-art TS 649 retrofitting probe system. functions / technical details + + Workpiece measurement with automatic correction + + Fastest transmission protocol on the market + + Reliable data transfer, resistant to light interference + + Non-wearing, reliable sensor Contact: Your local DMG MORI service team

27 dmg mori lifecycle services 27 3d quickset Achieve maximum kinematic precision yourself: The 3D quickset is a tool kit for measuring and adjusting the kinematic precision of your machine s 5-axis configuration. functions / technical details + + Maximum kinematic precision in-house + + Time saving and cost reduction through measurements + + Rapid adjustment of kinematic values in case of deviations + + Cost savings through in-house measuring and adjustment + + Complete set including software availability Only available for 5-axis milling machines (incl. measuring probe) depending on the control unit software version. your service info Scope of delivery: Set of measuring instruments, software including password Delivery period: 5 10 working days Installation time: First-time installation and training by a DMG MORI service engineer on-site Contact: Your local DMG MORI service team retrofitting training availability For all DMG MORI machines with safety glazing. Please contact the service team at your local DMG MORI branch. your service info Duration: 1 12 hours (depending on the machine, ready for use after approx. 24 hours) Optional: Installing the safety glazing safety panes As the manufacturer, we recommend replacing the safety glass after 2 or 5 years, depending on the machine model, or earlier if the safety glass becomes dull or is damaged. functions / technical details + + Replacing old panes with new original panes + + Fast and professional replacement + + Prevention of accident risks + + Better view of the process + + Compliance with safety regulations + + Protection of the operator software used machines reconditioning Contact: Your local DMG MORI service team measuring and testing

28 28 dmg mori lifecycle services jan möllenhoff, ceo dmg mori academy As the world s largest CNC academy, we offer our customers unique products and training services for future-oriented education and training. DMG MORI Global Industry Partner of WorldSkills International

29 dmg mori lifecycle services 29 Training Secure your competitive edge with high-level expertise Expertise in the CNC sector means productivity and competitiveness. The DMG MORI Academy is an international leader for passing on CNC engineering knowledge in the industrial sector and educational institutions. Benefit from our all-round expertise in transferring CNC knowledge, which we make available to our customers worldwide. From training and Teachware products through to completely equipped training centres. used machines software training maximum productivity on dmg mori machines Complete solutions directly from the leading innovator The DMG MORI Academy offers you more than 200 innovative courses for your DMG MORI machines: target group oriented courses with practical machine training. Exploit the full potential of your machine tools with our full support. reconditioning measuring and testing

30 30 dmg mori lifecycle services application training Application training brings your productivity up to full speed, e.g., by reducing programming and setup times. + + Modular and practical training in how to program, set up and operate your DMG MORI machines + + Innovative courses, modern teaching equipment + + Training in small groups, directly on the machine + + Highly qualified trainers with methodical and didactic certification + + Training specially tailored to meet your needs at our modern training centres or on-site contact Please contact your local DMG MORI service team. Contact: Your local DMG MORI service team training course german international industrial master craftsman in cnc manufacturing technology Success story // Master craftsman training for international trainees In light of the growing globalisation of the industry, there is an increasing demand for well-trained executives who are able to oversee, organise and optimise manufacturing processes, says Jörg Harings, Head of Application Training at the DMG MORI Academy, about human resource trends in the manufacturing industry. With many years of experience, DMG MORI supports this trend directly with the German international industrial master craftsman in CNC manufacturing technology (DIMI) training course. Together with the Eckert schools and the Chamber of Commerce for East Bavaria (IHK Ostbayern), DMG MORI Academy has established this training course for professionals from abroad. DIMI CNC manufacturing technology training course: 960 lessons over 7 months, with a basic qualification section and business practice fundamentals. This extensive CNC user training takes place at the DMG MORI Academy. Interested in this course? Full details and dates: Jörg Harings, Tel.: +49 (0) 5205/ , joerg.harings@dmgmori.com Left picture: The first group from Malaysia has already completed the DIMI course in Germany. (Photo: Eckert Schools)

31 dmg mori lifecycle services 31 teachware products for state-of-the-art cnc training The innovative product range from DMG MORI Academy enables a quick and smooth start to professional CNC training and manufacturing. + + Wide range of CNC training courses + + Ideal for use as an external programming station in the industrial sector + + State-of-the-art products: from identical control unit software to full equipment for your training rooms + + Practical training at a high-tech industrial level + + Complete solutions, from a single source everything from a single source Take advantage of our universal CNC training expertise. We are happy to advise you on individual offers. contact Please contact your local DMG MORI service team. Contact: Your local DMG MORI service team dmg mori programming / training software The software, which is identical to that of the control unit, allows us to provide practical training and focuses on the workshop in the classroom, with or without a DMG MORI machine. training dmg mori training console The ideal complement to DMG MORI programming / training software. To make your training even more practically-orientated, the DMG MORI training console emulates DMG ERGOline control. software galneoboard Completely new options for interactively structuring your teaching: For presenting, supplementing, changing, saving and passing on teaching contents. used machines netop vision pro Easier teaching: the didactic network software Netop Vision Pro is an economic, efficient solution for optimised, PC-based training in the classroom. reconditioning wifi hd camera Always in the picture: with the WiFi HD camera every trainee gets a perfect view of CNC machining live! also available in conjunction with a tablet (e.g., Apple ipad). measuring and testing

32 32 dmg mori lifecycle services cnc training projects turnkey solutions Full equipment for CNC training: From machine tool and software solutions through to classroom material. The DMG MORI Academy supports educational institutions with innovative concepts, products and services. contact Please contact your local DMG MORI service team. + + Modular solutions: From stand-alone to a complete training centre + + CNC expertise from one of the world s leading manufacturers of metalworking machine tools + + Consultancy and expert planning and implementation of your training centre + + High-tech solutions, tailor-made to industrial sector requirements + + Practically-orientated training with user training and train-the-trainer seminars training for the future with the dmg mori virtual machine contact Please contact your local DMG MORI service team. The DMG MORI Virtual Machine precisely emulates the complete machine geometry and kinematics and simulates the physical control unit 1 : 1. All NC functions, machining cycles and parameter programs are available. Operations are managed easily via a virtual control panel, or the physical DMG MORI ControlPanel. This means that your students can master the physical machine without actually using it % effective learning of DMG MORI machine handling % machine productivity during student training % damage to your machines during the induction phase % attractive classroom licences for your needs + + Ideal for preparing a larger number of students for working on real machines + + Simulation includes five-axis milling machines and Turn & Mill complete machining centres

33 dmg mori lifecycle services 33 service training (maintenance / repairs) Ensuring maximum production safety: Professional service training in the mechanical system and electronic fields enables your maintenance team to reduce machine integration times, ensuring faster availability and a substantially longer service life. + + Practically-orientated classes on DMG MORI machines + + High degree of learning success due to small groups + + Simulators for all common control systems + + Flexible course structuring to meet your specific training requirements + + Minimising machine downtime contact Please contact your local DMG MORI service team. objectives Identifying and eliminating electrical / mechanical errors, ability to carry out maintenance and repair work. For on SIEMENS training contact use legacy programs on a new control unit! Jörg Harings Tel.: +49 (0) 5205/ joerg.harings@dmgmori.com nc program conversion Use legacy programs on new machines! Save time and let us convert your programs now! + + New DMG MORI machines can immediately work effectively + + Programs are quickly available + + Cycles installed on the legacy machine are supported + + Programs can be designed for special machines; special features are taken into account + + Additional ramp-up support available from DMG MORI Academy trainers (e.g. for setting up workpieces) + + Time-saving service, no additional personnel required to re-write programs + + Ideal for new machines with CELOS by DMG MORI measuring and testing software used machines reconditioning

34 34 dmg mori lifecycle services holger rudzio, ceo dmg mori electronics Simulating our programs on a PC completely replaces the time-consuming running in process on the machine and minimises tooling times.

35 dmg mori lifecycle services 35 DMG MORI software Even greater efficiency, safety and machine availability DMG MORI software solutions support you at every stage of production. Take advantage of these benefits for increased productivity and maximum workpiece quality. The original software for your DMG MORI machine helps you exploit its full potential. used machines software software Everything under control DMG MORI software solutions always put you one step ahead. Exploit this potential to ensure excellent performance in your production. Many software products are already installed on the new machines, for older models, you can always update to the latest version with a retrofitting solution. reconditioning measuring and testing

36 36 dmg mori lifecycle services dmg mori virtual machine The DMG MORI Virtual Machine emulates the physical machine 1 : 1, including the complete machine geometry and kinematics as well as the actual control unit. This simulation guarantees collision-free operation % Savings when running in the machine % Collision-free through 1 : 1 simulation % Feasibility assurance % Detection of programming errors % Learning of machine handling % Programming with all control unit features availability For all DMG machines. new for lathes 100 % Simulation of bar loader, turret tailstock, internal clamping and workpiece handovers Contact: Your local DMG MORI service team dmg mori programmer 3d turning availability For all DMG lathes. new in version 5 Programming of machines with 1, 2 or 3 turrets, programming of measuring cycles and computation of exact tooling times DMG MORI Programmer 3D offers you perfect programming of multi-channel lathes and complete machining centres. This means that you can create programs based on templates and verify them through workspace simulations % Savings on running in costs % Collision-free through workspace simulation % Generation of GILDEMEISTER program structure % Of your manufacturing know-how can be stored in processing templates % Simulation of material removal % Operability guaranteed immediately after installation Contact: Your local DMG MORI service team

37 dmg mori lifecycle services 37 dmg mori messenger Reduced idle times increased productivity: The new DMG MORI Messenger lets you access detailed machine status information live wherever and whenever you want. You can always keep track of your production at a glance through permanent online monitoring. + + Clear-cut live machine status + + Evaluation of machine running time, idle state and disruptions + + Permanent online monitoring of your DMG MORI machines + + Web applications for all smartphones and browsers + + Live machine status display + + Detailed status information + + Increased output thanks to reduced idle time + + Range of analyses and reports availability For all DMG MORI machines. Contact: Your local DMG MORI service team dmg mori service agent The DMG MORI Service Agent informs you in good time of maintenance and servicing work necessary for your machine. You can plan and complete your maintenance in-house thanks to machine-specific implementation instructions. The result is an increase in machine availability. software used machines availability For all DMG machines. + + Advance notice of maintenance with required wear parts + + Automatic triggering of service and maintenance + + Machine-specific implementation guides + + Automatic ordering of spare parts + + Trouble-free production thanks to planned maintenance + + Increase of machine availability reconditioning Contact: Your local DMG MORI service team measuring and testing

38 38 dmg mori lifecycle services thomas trump, ceo dmg mori used machines Ready availability, certified quality and a large variety of products. Take advantage of the intrinsic value of DMG MORI preowned machines.

39 dmg mori lifecycle services 39 Pre-owned machines We always deliver what you need, when you need it We are the world s largest dealer of used DMG MORI turning and milling machines. Our offer comprises certified used machines for all requirements and for every budget. For you this means a large selection, short delivery times and a comprehensive all-round service. View our stock of readily available machines, updated daily, online and find your dream machine at: CNC-Scout sell, buy-back. access the largest selection. register now and experience the benefits! used machines pre-owned and showroom machines For any requirement SHOWROOM MACHINE Whether a pre-owned or a showroom machine, DMG MORI Used Machines offers an unrivalled choice of machines. Contact our sales team directly, or simply use our online marketplace for pre-owned machines: USED MACHINE SHOWROOM MACHINE reconditioning measuring and testing

40 40 dmg mori lifecycle services protected thanks to certified quality Components checks cleaning Functional testing tests / geometry check / adjustment Original spare parts replacement, wear / defective parts Sales Outgoing goods checks 100-hours endurance test Customer acceptance SHOWROOM MACHINE USED MACHINE Sales: Before a DMG MORI pre-owned machine is used in your production, it passes through a rigorous and comprehensive test program. This means top quality and assurance for you! cnc-scout the platform for sales and buy-back View our stock of readily available machines, updated daily, online. Thanks to CNC Scout from DMG MORI, you are only a few clicks away from your machine. Over 250 DMG MORI machines are available for immediate delivery! latest news newsletter dmg mori used machines Sign up today and take advantage of our top deals now on: If your mobile phone has QR code recognition software, you can go straight to all available offers. Register and get started. If you need machine capacities without long waiting times, our online platform for pre-owned machines is the ideal solution. + + Over 250 offers of pre-owned machines + + Each machine is available for immediate delivery + + Top quality guaranteed for all machines + + Technologies for any requirement + + Machines in all price categories + + Convenient querying by type, year of construction, etc.

41 dmg mori lifecycle services 41 Buy-back Fast evaluation complete support from a single source Trade-in of your machine on purchasing a new machine CNC-Scout sales and buy-back Organised pick-up Fast payment Buy-back: We ll make you an offer you can t refuse! DMG MORI Used Machines will buy your used machine at a top price! Including complete service through to pick-up. NEW FOR OLD cdl präzisionstechnik gmbh & co. kg Success story // Price-aware investment in refurbished, pre-owned machines As a quality-orientated metalworking service provider, CDL Präzisionstechnik relies on innovative CNC machines from DMG MORI. CEO Claus-Dieter Landolt also values the offers from DMG MORI Used Machines: The option of trading in an old machine, and purchasing a more recent reconditioned used machine is often an extremely economical alternative to buying a new model. used machines cdl präzisionstechnik gmbh & co. kg Landgrafenstraße 45 D Mönchengladbach Phone: +49 (0) 2161 / Fig.: CDL headquarters. The innovative company offers a complete range of services for the production of mechanical series production parts and components. reconditioning measuring and testing

42 42 dmg mori lifecycle services lothar sommer, ceo dmg mori used machines Top quality reconditioning is a good alternative to buying a new machine.

43 dmg mori lifecycle services 43 Reconditioning More performance and value retention for your classic machine After many years of operation, the productivity and precision of a machine tool can deteriorate as a result of wear. As a manufacturer with unique expertise and exclusive knowledge of construction and design, DMG MORI can restore your machine s performance to 100 % with an overhaul. We generally recommend an overhaul for older machines and especially for large, complex machines and machines with specialist equipment. before / after reconditioning instead of buying a good alternative DMU 125 P milling cutter head before reconditioning DMU 125 P milling cutter head after reconditioning increasing performance and sustaining value DMG MORI expertise protecting your investment! Machine reconditioning by DMG MORI increases the productivity and precision of your machine. As the manufacturer, we offer you top quality service, excellent technical expertise and absolutely reliable original spare parts. measuring and testing reconditioning

44 44 dmg mori lifecycle services machine reconditioning We can fully restore your machine s performance. Additional options let you perfectly adapt your machine to suit your current requirements. reconditioning instead of purchasing + + Reconditioning is 100 % tax deductible (only in Germany) + + No changes to work processes, in other words no user instruction or training required + + Reconditioning is carried out quickly + + No additional investment in tooling devices or tools + + Many types of machines at a fixed price (including evaluation on site) + + Machine reconditioning either on site or at our factory + + Restoration of productivity, production safety and precision of your machine + + Retained value and increased performance + + Reconditioning is carried out by experienced experts with exclusive manufacturer expertise + + Use of original spare parts with maximum availability + + Highest quality as a result of extensive output testing + + Guarantee on the entire scope of service before / after ideal for reconditioning + + Large, complex machine tools + + Machine tools with specialist and additional equipment your service info Repair time: approx weeks depending on the machine type and condition Y-axis DMU 125 P before reconditioning Y-axis DMU 125 P after reconditioning

45 dmg mori lifecycle services 45 component reconditioning DMG MORI offers custom component reconditioning for, e.g., B-axes and tool spindles, and alternatively a low-cost replacement parts service. In this way downtime is reduced to a minimum. functions / technical details + + Reconditioning with unique expert know-how + + Use of original spare parts + + Component reconditioning in manufacturer quality + + Guaranteed quality as a result of extensive output testing availability Many components are also available as low-cost, refurbished replacement parts. your service info Manufacturer diagnosis available within 48 hours after receipt. Repair time: approx. 2 6 weeks depending on the extent of the damage harald böhl gmbh Success Story // Reconditioning a smart investment! Successful complete overhaul of a large and complex machine tool, DMC 125 U (year of manufacture 2000), for Harald Böhl GmbH. Managing Director Harald Böhl sums up: The fact that a new model would have allowed faster processing was not crucial for us, because we produce smaller batches on the machine. What was more important for us was reliability to avoid downtime. We worked on the assumption that a reconditioned machine would work reliably for at least two-thirds of its already completed service life, and this assumption was totally correct. harald böhl gmbh Willershäuser Straße Rosenthal, Germany Tel.: +49 (0) / Fax: +49 (0) / Fig.: Harald Böhl (left) CEO Harald Böhl GmbH, Lothar Sommer (centre) CEO DMG MORI Used Machines GmbH, Lars Schneider, Head of Milling department, Harald Böhl GmbH. reconditioning measuring and testing

46 46 dmg mori lifecycle services olaf stoffels, ceo dmg mori microset Thanks to external tool presetting, workpiece quality improved significantly, while tool costs were kept to a minimum. Fig.: Presetting a tool on the UNO automatic drive.

47 dmg mori lifecycle services 47 Measuring and testing maximum precision for all requirements The efficient tool pre-setting equipment from DMG MORI Microset optimises your machining processes from scratch. Improve your tool service lives, generate better surface finishes and boost overall process reliability in your production. tool presetting / software Microvision easy and intuitive. Microvision software offers users high cost reduction potential in production planning in an extremely short space of time, thanks to the accurate measurement and adjustment of tools, without operator supervision. State-of-the-art image processing ensures that the tools are quickly and accurately measured and in turn guarantees the highest quality in your production processes. measuring and testing

48 48 dmg mori lifecycle services semiautomatic manuell UNO manual Intuitive menu navigation and control various measuring functions for turning, milling and drilling tools High precision spindle SK50, VDI, SK50-HSK and CAPTO and other adapters available uno model series High-precision tool presetting at an attractive introductory price The UNO works to an exceptionally high degree of precision, achieving perfect results for tools with a diameter of 400 mm and measuring lengths of up to 400 mm (optionally 700 mm). data transmission As an option, we offer error-free data transmission from the setting device directly to your machine via a post processor. your product info Delivery period: Delivery time depends on the version, 3 7 weeks Installation time: Installation and user training, depending on the version, 1 2 working days functions / technical details + + FEM-optimised and thermally stable cast iron construction + + Individual design through modular concept + + Maximum ergonomics + + Premium measuring systems and powerful software + + Tool measurement based on the snap gauge principle for diameters of up to 100 mm cm (19") screen in 16: 9 format with 45x magnification + + LED incident segment light for visual cutting inspection + + Laser edge finder for easy positioning of the axes + + Data connections via USB, LAN, Ethernet and RS Optional RFID tool identification + + Premium components such as HEIDENHAIN, SMC, etc. + + Release-by-touch-function Contact: Your local DMG MORI service team

49 dmg mori lifecycle services 49 fullyautomatic UNO autofocus Additional features: Automatic focusing of the cutting edge to be measured Perfectly suited for tools with multiple cutting edges along the circumference High precision spindle SK50 autofocus UNO automatic drive Additional features: Automatic positioning and focusing unit of the cutting edge to be measured Reliable measuring even for complex tools Without operator supervision no special application skills required equipment and functions uno autofocus fast and efficient measuring of multiple-cutting edge tools uno automatic drive fully-automatic measuring sequences without operator supervision For automatically focusing the cutting edge. Motor-driven spindles with useful system cabinet and 22" touch display as standard. For fully automatic tool pre-setting and measurement without operator supervision (CNC-controlled, 3 axes). With useful system cabinet and 22" touch display as standard : Tactile measuring of the centre of rotation 2: Release-by-touch-function 3: Comfort system cabinet 4: Foil keyboard and infinite granular adjustment measuring and testing

50 50 dmg mori lifecycle services VIO manual Manual operation: Flexible control panel Premium components High-performance software Microvison High-precision spindle SK50 or optionally with ISS Universal spindle Also available as an option with autofocus spindle vio model series The VIO model series is compatible with all of your custom requirements. The VIO offers key benefits such as large traverses on the X and Z axes and powerful image processing. functions / technical details highest stability and precision The VIO model series impresses with fullyautomatic measuring cycles, only premium components such as Bosch Rexroth and HEIDENHAIN. your product info Delivery time: depends on the version, 6 10 weeks Installation time: Installation and user training, depending on the version, 2 3 working days + + For tool lengths and diameters up to 1,000 mm + + Optionally available as a manual or fully-automatic device + + FEM-optimised and thermally stable cast iron construction + + Modular design + + Simple operation + + User-friendly software cm (22") screen in 16: 9 format with 45x magnification + + LED incident light for visual checking of the cutting edge + + Laser edge finder for easy positioning of the axes + + Data connections via USB, LAN, Ethernet and RS Optional RFID tool identification + + Designed for use in production Contact: Your local DMG MORI service team

51 dmg mori lifecycle services 51 VIO linear Fully automatic with manual option: Intuitive input of automatic measuring sequences Wear- and maintenancefree linear motors Flexible control panel VIO linear toolshrink Combined solution for high-precision shrinking and measuring: Minimal footprint Optimum shrinking results, more precise and faster axis positioning Automated monitoring of shrinking parameters fully-automatic axis drive thanks to state-of-the-art linear technology Comfort cabinet easy access to all components Automatic positioning of the read / write head Manual positioning of the read / write head Fully automatic induction unit as standard (VIO linear toolshrink) Optimum process shrink and pre-setting in a single operation (VIO linear toolshrink) measuring and testing

52 52 dmg mori lifecycle services DMG MORI Newsletter sign up online with dmg mori lifecycle services on Ordering really is that simple. Call your local DMG MORI branch or complete and scan the enclosed order enquiry, and send to Order enquiry please complete. Yes, I would like to place an order; please contact me for information on the following products: Product name ID (if available) machine(s) By Ref. no. / Customer no. By phone Company Surname, first name Address Country Tel. Website Post code / City Fax Date / Signature

53 Your direct contact to DMG MORI Whether you need to order spare parts, service products or fast technical support we are there for you. Round the clock. You will find the number for your country on the back page of the catalogue. Expert service round the clock. Find out more at:

54 Always close to where you are! 24 / 7 service hotline Local presence is our global strength. That's why we offer round-the-clock assistance in emergencies. Experienced and highly-qualified DMG MORI service staff can be contacted via your local 24 / 7 service hotline, 24 hours a day, 7 days a week. there when you need us, round the clock + + Prioritised processing of customer requests by phone + + Quick call-back (normally within one hour) % of all queries are resolved over the phone + + Some 270 experienced hotline staff worldwide (including 40 service experts on-call during the night) 24 / 7 service hotlines asia + + Australia China India Korea Malaysia +60 (0) New Zealand Philippines Singapore Taiwan +886 (0) Thailand Vietnam You can order all the products in this catalogue via the 24 / 7 service hotline. MAI.D6502_0115UK_SEA Subject to price changes, technical changes, availability and prior sale. Our General Terms and Conditions apply. All DMG MORI contacts and adresses you will find at: locations.dmgmori.com

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