Getting Facility & Engineering Support and Maintenance Facilities & Engineering Department
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1 Getting Facility & Engineering Support and Maintenance Facilities & Engineering Department 1
2 Overview Work Order Submission Process WebTMA F&E Zone Maintenance Teams No Heat/No Cool Policy Vehicle & Boat Rentals
3 Where do I go? Lesesne Gateway
4 How Do I Submit A Request Requester inputs the following personal information Use drop down menus to select building, floor & room # Provide as much detail as possible
5 Request Received Write down your Request Number for future reference
6 F&E Zone Maintenance Jim Maffett Zone Maintenance Supervisor Mission: Promote longevity and functionality of all Citadel owned buildings both on and off the main campus. Execution: Accomplished thru routine maintenance, remodeling and various upgrades. Goal: Strives for total customer satisfaction and to provide a suitable learning and living environment for students, faculty and staff. Zone Maintenance Team: 11 technicians; 1 supervisor and 1 assistant supervisor Personnel: Multi talented/skilled facility maintenance experts Purpose: Perform routine maintenance, answer questions & provide emergency response when needed Ken Schiffbauer Zone Maintenance Assistant Supervisor First point of contact in your individual buildings if you have questions or issues.
7 Anthony Bryan Public Safety-Capers Hall- Human Resources Richardson Scott Monnier Bond Hall-Byrd Hall Duckett Hall Carl Petters Cadet Services-Coward Hall- Infirmary-Tennis Center- Laundry John Repik VTR Trailer-Grimsley Hall- Letellier Hall-Thompson Hall-Jenkins Hall David Mcmillen Padgett Thomas Barracks Jamie Ballard Deas Hall-McAllister Fieldhouse
8 Mike Coakley Murray Barracks John Fabers Stevens Barracks Eddie Mackey Watts Barracks Dean Pagliari Mark Clark Hall-Bell Tower Summerall Chapel-Daniel Library David (Skipper) Ott Law Barracks
9 Heating and Cooling Policy Heating Season Begins/Ends: When Daytime Temperatures are Below 60 for 3 Consecutive Days When Daytime Temperatures are above 60 for 3 Consecutive Days Cooling Season Begins/Ends: When Temp. and Humidity both fall to Right of the Comfort Zone on Chart When temp. and humidity both fall within the Comfort Zone Chart Full Heating and Cooling Policy can be found on F&E s Polices and Procedures Page 9
10 Comfort Zone Chart Confused or have questions, call F&E 10
11 HVAC & Lighting Requests for Special/Weekend Events Requires the following information: Building & Room # Beginning/Ending Date & Time Special Lighting Requests Special Temperature Requests Enter a work request via: 11
12 Vehicle Rental The Citadel Motor Pool operates and manages fleet leased vehicles for State Fleet Management. The fleet consists of compact and midsize sedans and 7 &15 passenger vans. Open: Monday thru Friday - 7:30 am to 4:00 pm for pick-up Vehicles needed over weekends are picked up on Friday Reservations: Contact the Dispatcher at (843) , or by submitting the Vehicle Request Form. Form is automatically routed to the department head for approval. After approval from the department head, requester will receive a confirmation from the dispatcher. Additional Information: Motor Pool Website 12
13 Boating Center Small fleet of power boats and canoes that are available for use by Citadel Faculty, Staff, Cadets and Graduate Students Must have passed the South Carolina Basic Boating Course and the Citadel Boating Safety Course. Reservations can be made for the Boat Center via the Event Management System Boat reservations can be by or phone Open 7:00 am to 3:00 pm for pick-up Monday thru Friday Boats needed over weekends are picked up on Friday and charged for the entire weekend. The Boating Center has a large clubhouse with kitchen facilities, restrooms and a large open outdoor deck with grills, as well as a floating dock for access to water. Additional Information: Boat Center Website 13
14 F&E Tips Include an account number if this is not maintenance or repair Every location has a Team Zone craftsmen, talk to them about small repairs, first Use Google Chrome, when possible Be available to discuss with the craftsmen if they have any questions Communicate with your colleagues, so if you are not available, so they can show the craftsmen (Housing Residents) Grant Permission to Enter or provide schedule If you need work done, submit a work order. If you do not identify there is a problem, F&E does not know there is a requirement
15 Questions?
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