Proserv Aftermarket Capabilities. Delivering value the Proserv way

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1 Proserv Aftermarket Capabilities Delivering value the Proserv way

2 . At Proserv, we specialise in equipment new build and lifecycle solutions. Our integrated service capability allows us to truly partner with clients providing tangible value to their projects and the way they operate.

3 Value Proposition World leaders in Well Control Systems Proserv Brands are CAC, Brisco, eps, Autocon and original Proserv Brands, including electro-hydraulic systems. Proserv s sophisticated infrastructure & key experience Conceptual design, detailed engineering, manufacturing, Test & Assembly,Quality Documentation & Local Field Support Services. Asset Life Cycle Services Cradle to Grave transaction where we take out the duplication and excessive mark-up costs our customers experience on a day to day basis, through double handling between various suppliers. Significant Cost Saving Opex vs. replacement Capex $ s. Our Personality 3 Year extended Warranty on Rehabilitated Assets.

4 Proserv Asset Life-Cycle Service Portfolio Feed/EPC Production Handover to site In-house & external Consulting Site Survey & Inspection Engineering Calculation Commissioning Offer calculation Construction Material purchasing Production Pre commissioning Workshop-Tests Installation Plant Installation Shipment / Logistics Customer training/ Commissioning briefing Offer for Sparespackages and Spares Lists Commissioning controlling Commissioning Installation Final acceptance test Introduction/Training Warranty Aftermarket Services Replace Maintenance Health Checks - Inspection & Ultra-sonics Condition Monitoring Shut Down Support Inc. Manpower Supply Flushing Inc. Wellbore CIS Flushing Testing & Calibration BOP Services Hazardous Area Friction Welding Pipeline Integrity Services Valve Repair & Maintenance Spare parts sales Rehabilitation - Modernization / Overhauling / Upgrades Field Services Technical Training Extended Warranty Global Industry Leaders Local Rapid Response Optimize Operational Efficiency c/w OEM Extended Warranty

5 Engineering Excellence Engineering Capability: Multi disciplines available: Electrical and Instrumentation, Hydraulic and Mechanicial and Structural Design. Retrofit surveys and upgrade engineering capability with fit and clash testing. 3D modeling available in Solidworks hrs/month capacity locally. Global resource available if required. 5

6 Asset Integrity Management Program Inspection Independent verification of condition and functionality of Asset(s). Compilation and revision review of the existing documentation. Obtain visual and, as appropriate, physical or functional inspection data associated with the equipment scope. Development of a Service Maintenance / Rehabilitation program. Provide information to the Engineering/Proposals office to determine if the equipment: 1. Is ready for immediate operational use 2. requires some minor maintenance 3. requires some major repairs that can be carried out at the clients site. 4. requires some major repairs that must be carried out at Proserv s local workshop. 5. is beyond economic repair and requires replacement. Equipment Rehabilitation & Extended Warranty Technicians to be appropriately skilled and experienced/ trained. Deployment of the Service Maintenance / Rehabilitation program. Complete Site Acceptance Testing. Issue the associated QA documentation and a post mobilization debrief with the client. Issue of Proserv extended Warranty for Asset. Replacement Detailed knowledge of the customers requirements & existing Install Base. Local (International Accredited) Manufacturing. Key Partner Agreements with OEM s of sub-components. Technical & Operational Training for Client Personnel class-room or on-site( to be Proposed). Health Care Packages to be proposed.

7 Partner Sales Proserv has an established global trading business with a 40 year track record. We act as agents and local partners for a wide variety and ever-evolving list of industry leading equipment and component manufacturers. We specialise in the provision of valves (control, check, pressure relief, high pressure) as well as associated fittings and accessories such as:. Regulators Filters Actuators Cable trays Pulsation dampeners Pneumatic driven liquid pumps Pneumatic and hydraulic driven gas boosters Air amplifiers Seamless coil and straight length tubing Standard and custom engineered regulators Consignment Stocking We can offer stocking/spares agreements and an Inventory Management System, either from one of our or our partner regional service centres or from your facility on a call-off basis. We can also provide Inventory Management training to our client s personnel. Partner Alliance Programme Through our partner alliances we are able to offer approved and certified service engineers for all our partner approved service centres. Our Personality

8 Partners: Products & Services Proserv Middle East bases are the approved Service Centre and stockists for: Partners Proserv Pneu Hydro Parker Autoclave Discflo Handy Tube Tescom Description Proserv Pneu Hydro products include control valves, regulators, check valves, relief valves, filters, and actuators Range from basic compression tube fittings to medium and high pressure cone & thread fittings, pipe fittings, needle valves, ball valves, Pumping system that pumps abrasives with minimal wear, stringy solids without clogging, and pump water/oil fluids without emulsifying. Cuts maintenance and downtime. Specialists in the production of seamless coil and straight length tubing. Standard and custom engineered regulators, valves and systems Products Further Info

9 Partners: Products & Services Proserv Middle East bases are the approved Service Centre and stockists for: Partners Oglaend Systems JCE Milton Roy Haskel Description Develops, manufactures and sells multidiscipline support solutions, cable tray and cable ladders Design and produce certified ATEX control and distribution junction boxes to complex control panels built to customers specifications. Pump systems for chemical dosing application. Certified service centers for the Middle East. Pneumatic driven liquid pumps, air amplifiers, pneumatic and hydraulic driven gas boosters, high pressure valves, fittings & accessories Products Further Info

10 Aftermarket Services Track Record CLIENT: Description: ADMA-OPCO Supply of HSSS & TIM panels- EF02/ Phase -2 (2012/13) & RTU/SCADA/Hydraulic Safety shutdown system replacement - Umm Sheilf & Zakum Fields / Phase -1 (2009/10). Provision of new equipment, installation and modification of existing systems (at site) to accommodate additional modules. Scope included x2 HSSS & X15 Telemetry Interface Cabinets, Production Control Modules (Single & Duel string), Sea-line modules, etc. Date: & Location: Abu Dhabi CLIENT: Description: Date: Location: SHELL Majnoon (Iraq) Commissioning of competitor panels, which led to replacement of non-compliant components and subsequently turned into a long-term site service and training contract Current Majnoon Field Iraq (Shell JV with Southern Oil Company) CLIENT: Description: Date: Location: ADCO Wellhead Control Panel Up-grades to implement ESD (Level 1) Logic including closing sequence between valves on existing Wellhead Control Panels. (Avg 15 Yrs old) 39 off Ongoing Bu Hasa Field CLIENT: Description: ZADCO Provision of replacement Autocon & Brisco panels at site Installation & hook-up existing systems inc: Z4 external cabinets, production string modules & Z2/Z3 wellhead control panels. Date: Location: Abu Dhabi

11 Basic troubleshooting guide Typical issues while operating WHCP: Problem Case Solutions Pumps Not developing pressure Pump motors fail to start Accumulator / system not charging. Clogged suction -Leak in discharge / distribution header -Wrong setting of Pump discharge header relief valve Tripped Motor -Low Voltage -Tripped Control MCB -PLC permissive not available (WHHP) -Duty selection is not made -Wrong Mode selection -No pressure demand -Low reservoir level Accumulator ball valve closed. Drain needle valve open. Leaking connections. Check suction strainer for cleaning. - Check for the cause of leakage -Check and reset the relief valve. Check Tripped indications -Reset OLR if required after rectifying the cause for the trip Check control MCB & turn it on after rectifying the cause for the trip -Check permissive status in PLC -Check pump duty selector -Check Auto / Manual selector -Check the header pressure - Check the reservoir level Open ball valve. Close drain needle valve. Rectify leaks. Fusible loop pressure not charging. Fusible loop pressure regulator not regulated. Pilots not functioning. Fusible loop open circuit Regulate fusible loop Pressure regulator. Check Pilot Functionality. Replace fusible loop.

12 Basic troubleshooting guide Typical issues while operating WHCP: Problem Case Solutions SSSV Not Open - WHHP ESD condition active Faulty QEV Faulty high pressure fusible valve. Faulty SOV PLC does not send open command to WHCP PLC does not receive open command from WHCP Normalise & reset the ESD situation Check & replace the QEV if required Check & replace the Fusible Valve if required Check & replace the SOV if required Check PLC output & input statuses Pump motors fail to start SSSV Open feed back Not available to PLC Faulty QEV Faulty SOV PLC does not send open command to WHCP PLC does not receive open request from WHCP Check SSSV feedback status in PLC Check & replace the QEV if required Check & replace the Fusible Valve if required Check & replace the SOV if required Check PLC output & input statuses. Check the respective switch in WHCP Accumulator / system not charging. MV Open feed back Not available to PLC Faulty QEV Faulty SOV PLC does not send open command to WHCP PLC does not receive open request from WHCP Check MV feedback status in PLC Check & replace the QEV if required Check & replace the Fusible Valve if required Check & replace the SOV if required Check PLC output & input statuses. Check the respective switch in WHCP

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