Supplier Relationship Management Conference Drive Business Effectiveness and Enhanced Value through Improved Collaboration

Transcription

1 The 2011 Supplier Relationship Management Conference Drive Business Effectiveness and Enhanced Value through Improved Collaboration June 16 17, 2011 / The Westin Buckhead Atlanta June 15, 2011 PreConference Workshop Leverage supplier resources and capabilities for innovation and competitive advantage Move beyond cost savings to service and value creation Ensure that expected value is achieved from key supplier relationships Presented with assistance from

2 Benefits of attending Overcome the inherent barriers and risks associated with close collaboration to capitalize on a truly collaborative relationship Aligning sourcing strategies to business strategies for greater alignment and support from the organization Manage and mitigate risk through a properly executed risk management and performance measurement platform Exchange practical ideas and lessons learned with peers in a relaxed environment during the featured Roundtable Session Who should attend The Conference is intended for senior executives in supply chain, sourcing, procurement, finance, strategy, and operations to network, brainstorm issues and exchange experiences and advice on how to best manage supplier relationships. Previous participants of the Supplier Relationship Management Conference Abbott Laboratories Abu Dhabi Investment Authority Actus Lend Lease Aetna, Inc. Amgen, Inc. Aravo Bank of America Bayer Corporation Beauty Avenues C.C. Myers, Inc. Capital One Auto Finance Cargill, Incorporated ColgatePalmolive Company Deutsche Post DHL DHL Emptoris, Inc. Energizer Holdings, Inc. ExxonMobil Federal Reserve Bank of New York GMSDC IACCM Johns Manville Leviton Manufacturing Co. Lockheed Martin Corporation L Oreal Manulife Financial Corporation McDonald s Corporation MeadWestvaco Corporation MetLife, Inc. MicroAire Surgical Instruments Microsoft Corporation Milliken & Company Millipore Corporation Oldcastle, Inc. Pfizer Procter & Gamble Company PSS World Medical SAP America, Inc. ScottMadden, Inc. Shell Oil Company SunTrust Banks, Inc. The Clorox Company The CocaCola Company The Dow Chemical Company The Walt Disney Company Tyco International United Parcel Service USAA Vantage Partners LLC Verizon Communications Vodafone Group Plc

3 PreConference Workshop, Wednesday, June 15, 2011 registration 12:30 1 pm workshop 1 5 pm Building Blocks of SRM In order to elevate the relationships with suppliers to truly gain the full range of business benefits, organizations need to move beyond transactional vendor relationships to be more strategic and collaborative in nature, which can only be achieved through an effective Supplier Relationship Management (SRM) program. There is an increasing amount of advice available about SRM best practices, but research continuously shows enormous disparity in the results companies achieve through their SRM programs. This is mainly because SRM is not well defined or properly developed within the organization. During the workshop you will gain an understanding in the fundamental strategic principles of SRM to be able to create the proper foundational structure for your strategy. In doing so you will be able to deliver step changing value creations well beyond cost savings and ensure long term support from the business. Included in the discussion will be: Building and articulating the business case for continued investment in SRM Define the main focus and scope of your strategy, including supplier segmentation Ensure a trusting and collaborate environment, both internally and externally Balance the longterm goals of collaboration and innovation with the shortterm need to contain costs Jonathan Hughes, Partner, Sourcing & Supplier Management Practice Leader Vantage Partners Thursday, June 16, 2011 registration and continental breakfast 8 9 am welcome and opening remarks 9 9:15 am a 9:15 10:15 am Capitalizing on the Power of Collaboration Companies that have strong transactional relationships with their key suppliers can save money, but in order to truly compete in today s global economy, organizations need to invest in transforming the way they work together as partners to elevate the relationship to a truly collaborative state. During this session you will gain an understanding of how you can you overcome the inherent barriers and risks associated with close collaboration and how you will be able build a level of trust internally and externally that will help you unlock great incremental value over time. Jonathan Hughes, Partner, Sourcing & Supplier Management Practice Leader Vantage Partners networking and refreshment break 10:15 10:30 am Call Customer Service at

4 b 10:30 11:30 am Building and Sustaining High Quality Relationships from the Buyers and Suppliers Points of View This point/counterpoint session is designed to foster candid feedback from the buy and sell side to uncover opportunities to enhance the SRM process. Each side will discuss techniques that have led to optimal outcomes as well as the barriers that sub optimize the process of building a mutually beneficial longterm partnership. Moderator Wayne S. Evans, Head of Procurement Americas, DHL Global Business Services Panelists Lito Castelo, Global Program Manager, SRM, The CocaCola Company Stephanie Fuller, Director, Global Business Development, Office Depot R. Kirk Weidner, Vice President, Cargill Daniel A. Morgan, Head of Global Strategic Accounts, Beverage Markets The Linde Group c 11:30 am 12:20 pm Overcome Roadblocks by Building and Ensuring Continuous Executive Sponsorship The benefits achieved through SRM are often not seen overnight but in fact can take years to realize, which means continued executive sponsorship of your initiatives is crucial to the success of the platform and will lead to greater value over time. Without executive buyin and internal alignment, the longterm commitment to the SRM platform will not be guaranteed. The facilitator will detail how to obtain the proper executive sponsorship and involvement required for long term success, including how to gain the attention of the CEO to align strategic objectives internally as well as with your partners, and ways to demonstrate the concept of value beyond cost savings to ensure continuous buyin and support of your initiatives. Natalie Hansen, Senior Vice President, Director of Strategic Procurement Actus Lend Lease luncheon 12:20 1:30 pm d 1:30 2:20 pm Achieve Innovation and Sustainability through SRM The value an organization can achieve through an effective SRM program goes well beyond simple cost savings. During this session the facilitator will provide an overview of the L Oreal Buy & Care Program which has been successful in integrating innovation, performance and sustainability at each step of the value chain. You will be provided with a detailed look at their segmentation principals, the main drivers of their program, how they work to ensure efficient deployment of the SRM program across all purchasing categories, and the key performance indicators used throughout the process. Catherine Stoller, Director of Supplier Relationship Management, L OREAL e 2:20 3:10 pm Harness Supplier Capabilities to Deliver Continued Value and Drive Business Effectiveness While many companies have achieved cost savings through effective sourcing practices there is increasing pressure to drive innovation and tap into resources of the suppliers, while also continuing to meet shortterm savings targets. There is a need to

5 effectively collaborate with suppliers to spur innovation and increase knowledge sharing which can only be met through a SRM platform. During this session you will gain an understanding into the ways you can untap additional sources of value to use SRM to achieve competitive advantage. Chris Holmes, Head Sourcing, Novartis Institutes for BioMedical Research, Inc. Brian Howell, Director, Global Category Management, Laboratory Novartis Institutes for BioMedical Research, Inc. networking and refreshment break 3:10 3:25 pm f 3:25 4:15 pm Talent Management Equation in Driving Success Having the right network of people in place to execute the SRM strategy is crucially important to drive success in a strategic environment. Due to the high degree of complexity that can come with building and fostering a collaborative relationship the skill sets required cannot be taken for granted. Furthermore, many organizations are incorporating Category Managers along side or in place of Supply/Sourcing professionals as these positions require different skills and competencies that are needed due to the company s growth and transformation. What are the skills needed in this emerging role and how should it interact with strategic sourcing and SRM? Ann Perrin, General Manager, Global Functions Sourcing Supplier Management (SM) and Group Supplier Management Discipline Lead, Shell g 4:15 5:10 pm Collaboratively Anticipate, Identify and Mitigate Supply Chain Risk In today s volatile economy supply chain risk is a real and growing concern. Explore how to develop a strategy to identify, manage and mitigate supply chain risk. Included in the discussions will be how you can proactively and collaboratively with partners manage risks to ensure that you are ahead of any costly disruptions that may take place and make the current reactionary response to crises proactionary. Richard D. Rich C.P.M., Senior Administrator Enterprise Risk Management Seminole Electric Cooperative Rose KellyFalls, Senior Vice President, Supply Chain Risk Management Rapid Ratings International networking cocktail reception 5:10 6:10 pm hosted by Friday, June 17, 2011 breakfast session h 8:15 9:15 am Breakfast Roundtable Peer to Peer Learning Experience During this Roundtable session join your peers who are facing similar challenges as yourself to bring more practical learning to your overall conference experience. Conference KeyNotes Registration includes this summary of conference highlights and a postconference interactive webcast

6 i 9:15 10:15 am Managing Competitive Risks in Supplier Partnerships It has been well established that close collaboration is crucial in an effective SRM platform, but with close collaboration also comes great exposure and risks. How are you able to balance the need of a collaborative, sharing and trusting partnership by also ensuring that the suppliers will not evolve into a direct competitor? What steps do you need to take to ensure that your company is not too dependent on your suppliers leading to loss of leverage and control? This session will demonstrate how to create a sustainable relationship that is both open and collaborative in order to increase the potential for innovation and value while also protecting the company from risk. Scott Paull, Executive Vice President Global Supply Chain & Chief Procurement Officer, KLATencor networking and refreshment break 10:15 10:30 am j 10:30 11:15 am Instill a Culture of Improvement through Performance Metrics To ensure the sustainability of the SRM platform you must have an effective system in place to monitor performance, communicate results, and take appropriate action when needed. In developing and executing a system of performance metrics, how do you decide what to measure and when to ensure that your tools are successful in driving continuous improvement throughout the organization? During this session you will learn how to quantitatively measure supplier performance in order to accurately gauge the health of supplier relationships and easily communicate areas of improvement. Trupti Marshall, Senior Vice President, Supplier Relationship Management SunTrust Banks Inc. k 11:15 am 12:15 pm Maximizing Value and Operating Effectively in Global and Emerging Markets Understanding the concept that one size may not fit all in regards to your global sourcing strategies, how can you apply and localize what you have already done successfully elsewhere while also taking into account the nuances of the various regions? Global/Local markets and suppliers offer different risks and opportunities. What are the key business practices and challenges in dealing with multicountry sourcing and in emerging markets? The panelists will share their experiences in achieving excellence in execution to help you to partner with global suppliers effectively. Moderator Jonathan Hughes, Partner, Sourcing & Supplier Management Practice Leader, Vantage Partners Panelists Ann Perrin, General Manager, Global Functions Sourcing Supplier Management (SM) and Group Supplier Management Discipline Lead, Shell John Stephens, Senior Director, Category Management, Microsoft Linda Topping, Vice President, Global Procurement, ColgatePalmolive Company Presentations Available online in advance of the conference

7 Registration Information Online Phone :30 am to 5:30 pm ET Monday through Friday The 2011 Supplier Relationship Management Conference Drive Business Effectiveness and Enhanced Value through Improved Collaboration Conference ( ) Dates: June 16 17, 2011 Location: The Westin Buckhead Atlanta Associates $2,195 NonAssociates $2,495 PreConference Workshop (B030112) Dates: June 15, 2011 Location: The Westin Buckhead Atlanta Associates $495 NonAssociates $595 Hotel Accommodations Fees do not include hotel accommodations. For discounted reservations, contact the hotel directly no later than the cutoff date and mention The Conference Board Supplier Relationship Management Conference. The Westin Buckhead Atlanta 3391 Peachtree Road, N.E. Atlanta, GA Tel Hotel Accommodations Cutoff Date Tuesday, May 24, 2011 Cancellation Policy Full refund until three weeks before the meeting. $500 administration fee up to two weeks before the meeting. No refund after two weeks before the meeting. Confirmed registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee. Team Discounts per person For a team of three or more registering from the same company at the same time, take $300 off each person s registration. One discount per registration. Multiple discounts may not be combined. Printed and bound by Sheridan Printing Co., Inc., Alpha, New Jersey, an FSCcertified printer. This brochure is printed on Mohawk Via paper, which is 100% postconsumer waste fiber, manufactured with wind power, and is process chlorine free. No films or filmprocessing chemicals were used in the printing of this brochure. The Conference Board and the torch logo are registered trademarks of The Conference Board, Inc. Program subject to change. March 2011