INSTRUCTIONS: Adding taxi services to the NAP service

Transcription

1 Page 1 INSTRUCTIONS: Adding taxi services to the NAP service 1. Go to and register for the service. If you understand Swedish or Finnish better than English, you can change the language by clicking on EN. 2. When registering with the NAP service, first you enter the basic details of your taxi business (transport operator) and then you provide more details of the taxi services that you offer (transport service). Next, add a new taxi business (transport operator) to the NAP service. Start by clicking on Create a new transport operator. Fill the following form with the information about your transport operator (your taxi business). Transport operator name: Name of taxi business, e.g. Matin Taksi Ltd or Nenosen Taksi. Transport operator description: What kind of transport operator (taxi business) is it? E.g. A taxi business in Uusimaa or taxi business in Helsinki. Also fill in the other information requested on the form. E.g. Your address and your phone number in the corresponding boxes on the form. To finish, click Save.

2 Page 2 3. Add a new transport service (taxi service) to NAP by clicking on + Add a new service. 4. Select the type of transport service as Taxi service (road traffic). A. First click on Select mode of transport service. (highlighted in red) B. Next, choose Taxi service (road traffic) from the options provided. C. Finally, click Next.

3 Page 3 5. Fill the following form with the information requested and take note of the form s instructions Transport type: Road traffic. (Automatically selected) Service name: Give the name of the taxi service you are providing. If the name of your business is Matti Meikäläinen Ltd, the name of your service could be, for example, Matti Meikäläinen Ltd Taxi Transport. Service description: Describe here what kind of taxi service you are offering. E.g. Taxi services in the metropolitan area or taxi services in Tampere. Service availability date: Do not fill in this section if your taxi service is already available and you are not intending to terminate the service. In other cases, enter a start date and end date for your service, if this is needed. Contact information: Enter here the contact information for ordering a taxi. If you only give rides provided by a brokering centre, enter here the contact information for the brokering centre. Other companies providing the service: Leave this section blank if there are no other companies involved in the provision of your taxi service. Brokering service information: Normally left blank. This section is normally filled by taxi brokering centres such as Taksi Helsinki and Lähitaksi. Operating area: Enter here the area covered by your taxi service. o Primary operating area: The area in which your taxi service is normally offered. E.g. Helsinki. You may also select several options, e.g. Helsinki, Espoo and Vantaa. o Secondary operating area (optional): The area which you can also cover by, for example, special agreement. E.g. Finland. External machine-readable interfaces: Normally left blank. If, however, your business has information about the machine-readable interfaces used by you or your partners, add this information here. (NB. A webpage readable by the human eye is not an interface.) Luggage restrictions: Enter here any restrictions on luggage. E.g. No more than 2 bags per customer, No animals or No restrictions. Also mention here if, for example, there is an extra charge for transporting skis or oversize luggage. Real-time information WWW-address: Normally left blank. If the taxi s GPS location can be followed on a map, enter the web address of the service here. Advance reservation: Enter here the advance reservation requirements for your taxi service. For taxis, the option Service has advance reservation but it is not mandatory is normally selected. (In other words, customers are taken both from taxi stands and through telephone reservations.) Booking service address: Normally left blank. If, however, your taxi services can be booked online, enter here the website address.

4 Page 4 Accessibility and additional services: Enter here information about your service s accessibility. If, for example, you use a single, normal passenger car as your taxi, fill in only the section entitled Transportable aid (guaranteed availability). Price information: Enter here the prices and accepted payment methods for your taxi service. (The prices must be the same as those which are given, for example, on the sticker in the window of your taxi vehicle or the printout which is available to the customer.) Fill in the price list as follows (choose the appropriate option): 1. If you provide rides for a brokering centre, enter into the section entitled Price information WWW-address the website where the brokering centre s prices can be found. 2. If you do not provide rides for a brokering centre and your business has its own webpage on which the prices of your taxi service are given, enter this information in the section entitled Price information WWW-address. 3. If you do not provide rides for a brokering centre and your business does not have its own webpage, provide the price information for your taxi service in the Price description field or in the table designated for price information (Product, Price per unit and Unit). Accepted payment methods: Choose from the list the methods of payment which are accepted in your taxi. (Cash, debit card, credit card, etc.) Service hours: Enter here the times at which your taxi service is available. Choose from the list the days of the week on which the service is available and provide the service opening time and closing time. o If your taxi service is available every day and for 24 hours/day, select the option Select all from the section Day of the week. Also check the box 24 hours. 6. To finish, click Save and publish. If you are not able to publish your taxi service, this is because there are errors on the form or information missing. Check again the sections of the form where the message Required field is given in red. Information on published services can be viewed in the section entitled Transport service catalog. 7. Editing your services later on You can edit the information about your taxi service later on by clicking on the name of your service on the Own transport services webpage.

5 Page 5 Any questions or problems? The NAP Helpdesk is open Mon Fri, 10 16, tel , joukkoliikenne@liikennevirasto.fi