CERATIZIT the parent companies

Transcription

1 Wear parts

2 CERATIZIT the parent companies Headquarters and parent company in MAMER / Luxembourg Parent company in REUTTE / Austria Hard material matters - it is the core of our business. Through profound knowledge and highly flexible production facilities we strive to provide our business partners with direct competitive advantages in the field of hard materials for tooling solutions and wear parts. Our dedication to hard material matters creates intelligent solutions for tomorrow and time to come. Production plants in the three main economic areas and a worldwide sales network of subsidiaries and distribution partners ensure a quick response to customer needs. In-house trainings and seminars guarantee that both business partners and employees share the latest information on our product range. We promote intensive dialogue with our customers and strive for long-term business relations on a partnership basis. The CERATIZIT corporate value 'The focus and point of view of our business partners matters' is a guiding principle for all CERATIZIT employees worldwide. Europe Austria Bulgaria Czech Republic France Germany Hungary Italy Luxembourg Netherlands Poland Switzerland Spain United Kingdom North America USA Mexico South America Brasil Asia China India Japan Direct sales and distribution partners 2

3 CERATIZIT other production sites for wear parts CERATIZIT Horb, Germany Production site for: general wear parts and preforms CERATIZIT Hitzacker, Germany Production site for: blanks for metal forming CERATIZIT Schweiz AG Production site for: blanks and finished parts for various segments CERATIZIT Columbia South Carolina, USA Production site for: balls and products for the wood industry CERATIZIT Warren Michigan, USA Production site for: carbide formed parts for the American market 3

4 Wear parts for industrial applications Blanks for metal forming Oil industry Sealing rings Brick industry Automotive industry Chemical industry Food industry Electronics/electrical engineering Wire industry Nozzles 4

5 Wear parts for industrial applications Lock industry Glass industry Crushing/recycling Coating technology Stone working Rotary cutters CERATIZIT is the world market leader in selected industry sectors for unique and consistently innovative hard material products. High-pressure tools Parts for high-speed machines General wear parts 5

6 Hard materials for wear parts Hard materials in general and hard metals in particular offer a series of interesting properties for all applications where maximum wear resistance is required. In practical applications, wear parts are usually influenced by various interdependent factors: high pressure, high temperature, use of abrasive or aggressive media, machining of hard materials. These are only some examples of criteria causing wear, which hard materials or hard metals have to be resistant to. The powder-metallurgical production of CERATIZIT wear parts enables tailor-made wear resistance of the material. This is what makes CERATIZIT hard materials and hard metals indispensable when it comes to decisively increasing the service life of highly stressed components. Ever more powerful machines, facilities and machining methods create daily new challenges for the CERATIZIT development engineers. Our development projects are characterised by close cooperation with customers as well as a joint search for solutions to application problems. Causes of wear Temperature Cutting of molten glass. Temperature 1,250 C Abrasion Pressure/mechanical stress Cutting with water-jet and abrasive additives at a pressure of 4000 bar (approx. 500g sand/min.) Tool for the synthesis of CBN and PCD pressure during operation: 72,000 bar 6

7 Competence and know-how At CERATIZIT we consider the carbide business to be a matter of confidence. Decades of experience in carbide development and production enable us to offer you this confidence. Our quality management systems meet the highest standards. This is documented by the ISO9001:2000 quality certificate. Engineering know-how and competent on site application advice, as well as intensive cooperation with our customers make the difference. Make use of our professional service. Our facilities and production methods represent state-of-the-art technology because only modern and innovative production procedures offer the possibility to fulfil complex tasks economically. Our dedication to hard material matters creates intelligent solutions for tomorrow and time to come. 7

8 Carbide production / blanks Carbide is a composite material consisting of particles mainly with tungsten carbide as hard material and a metallic binder. For this reason, with carbide it is possible to achieve hardness and toughness combinations which cannot be obtained with other materials. The graphic illustration below shows the basic steps for producing carbide blanks in the metal forming sector. Powder preparation Due to its high melting point tungsten carbide (WC) can only be produced through sintering when needed for technically sophisticated applications. For this purpose, the powder consisting of the tungsten carbide, the cobalt binder (Co) and sometimes additional alloys, is mixed, milled and spray-dried. This process results in a spray-dried granulate which can easily be used for production, since its chemical and physical properties have already been adapted to the final carbide specification (e.g. WC grain size). Co (NI,Fe) Tungsten oxide Reduction Tungsten Carburising Tungsten carbide Mixing Milling TiC, TaC, NbC Cr 3 C 2, VC, MoC Granulation Carbide powder granulate 8

9 Carbide production Manufacture and machining of blanks By applying pressure the carbide powder is converted into a blank. The material will receive its near net shape through the application of traditional machining methods (sawing, drilling, milling, turning), so that extended machining of the sintered carbide blank is no longer necessary. The density of the blank is approx. 50% of the sintered carbide s density which leads to an approx. 20% shrinkage in length. Isostatic pressing (cold) Die pressing Sintering Optional: machining of blanks The sintering process converts the blank into a homogeneous piece of carbide with a high degree of hardness. When sintering hard metal (usually at a temperature of approx C), this process is called liquid phase sintering. In this case, the binder (e.g. cobalt) melts and wets the WC hard material particles. After sintering, the density of the carbide is almost, or even precisely, the same as the theoretical density. Any residual porosity which occurs after the sintering procedure may be removed through an ensuing HIP process. Sintering Blanks Further processing 9

10 Carbide manufacturing / finishing Grinding CNC external and internal cylindrical grinding Face and parallel lapping CNC surface and profile grinding CNC 5-axesgrinding Precision centreless grinding Our machines and plants meet highest demands with regard to standards and functionality, precision and reliability. Coatings / surface treatment Our coating competence covers classic hard material coatings and functional tailor-made coatings for specific customer applications. For the production of coatings we apply CVD, PVD and galvanic processes. Special surface treatments are mainly applied to improve brazing properties. Wear parts with PVD or CVD coatings Parts with cobalt coating 10

11 Composite parts For several applications it does not make sense to manufacture the entire component in hard metal. The use of hard metal is limited to the area in which wear occurs. Materials with suitable wearresistance are used for the carrier tool; they are easier to machine than carbide. For the combination of carbide with other materials, numerous tried and tested technologies are applied. Examples: brazing, gluing, clamping, connections with screws and shrinking. Chamfering insert brazed on steel part Carbide ring glued on steel core Erosion Carbide treatment by means of spark erosion meets the highest technological standards. Wire erosion and cavity sinking by EDM additionally guarantee high precision. Long-standing experience combined with carbide grades that are specially adapted for erosion guarantee optimum machining results. Cavity sinking of a coining die Wire erosion of a formed part Control The control of finished components is part of our certified quality management system. This control is carried out by qualified staff, mainly on computer-controlled measuring machines. Control records are archived for 10 years. Upon request the customer can view the quality management records which are relevant for him. 3D measurement of an extrusion pressing die 11

12 Hard materials / carbide Wear resistance Natural diamond PCD (polycristalline diamond) Diamond coated CBN (cubic boronnitride) oxyd ceramic nitrid ceramic Carbide is a brittle, hard material with mechanical properties that can be adjusted within a very wide range, given its composition and microstructure. The hardness and toughness range of the CERATIZIT grades includes everything from wear resistant tool steel to super-hard ceramic materials. Cermet Cemented carbide HSS Toughness What is carbide? Carbide is a powder metallurgically produced composite material consisting of a hard material (e.g. tungsten carbide, WC) and a metallic binder (e.g. cobalt, Co) The hard material provides the necessary hardness wear resistance The metallic binder provides toughness hard material phase metallic binder phase hard material phase 5 µm Micrograph of WC-Co carbide Carbide properties depending on the Co contents and WC grain size High hardness (= wear resistance) Cobalt content Grain size Cobalt content Grain size Cobalt content Grain size T.R.S. Fracture toughness 12

13 The basis for optimum quality The graphic illustrations below show that the mechanical properties of the carbide mainly depend on the binder content (Co) and the TC grain size. Hardness, i.e. wear resistance, increases inversely/reciprocally proportional to the fracture toughness. This means that the harder the material the more it reacts to notch tensions and impact stress (the impact resistance parameter, which cannot be precisely ded, correlates to a high degree with the fracture toughness of the material). On the other hand, the transverse rupture strength does not directly depend on the hardness but rather on the TC grain size and the cobalt content. The adhesive wear (tendency to stick), however, decreases with the grain size and the cobalt content of the carbide used. The list of the mentioned interdependencies, which could be extended at will for other wear and failure mechanisms, show that it is only possible to choose the correct carbide grade following a systematic procedure and/or based on experience with similar forming processes. Submicron grain Hardness [HV30] Submicron grain Fine / medium grain Coarse grain Fine / medium grain Transverse rupture strength [MPa] Submicron grain Fine / medium grain Coarse grain Coarse grain Toughness K IC -value [MPa*m 1/2 ] Submicron grain Fine / medium grain Coarse grain 13

14 Grade characteristics CT grade code Grades ISO K Application range Binder Hardness T.R.S. Grain size [%] HV10 HV30 HRA [MPa] [P.S.I.] WC/Co grain size coarse/medium CTM12 B10T K20 G , CTM14 GC12 K25 G , CTM17 GC15 K30-K40 G15 8, , CTC12 GC17 K30 G10-G , CTC20 B30T/GC32 K40 G20-G , CTC25 B40T/CE65 >K40 G20-G30 12, , CTC30 B50T/GC40 - G30-G , CTC35 GC50 - G40-G50 17, , CTC40 B60T/GC60 - G40-G , CTC50 B70T/GC65 - >G , CTC60 GC70 - >G , medium medium medium coarse coarse coarse coarse coarse coarse coarse coarse WC/Co grain size CTF08 GC01 K05-K10 G , CTF11 GC05/H10T K10 G05 5, , CTF12 GC10/H20T/AG06 K20 G , CTF18 H30T/AG09 K30 G , CTF24 GC20/H40T/AG12 K40 G , CTF30 GC30/H50T >K40 G , CTF40 GC37/H60T - G , CTF50 GC55/H70T - G , CTF54 GC62 - >G , WC/Co grain size submicron CTS06 MG06/TSM01 K01-3, , CTS10 TSM05 K05-4, , CTS12 MG12/TSM10 K05-K , CTS15 MG15/TSM20 K10-K30-7, , CTS20 MG18/TSM33 K20-K , CTS24 MG24/TSM40 K , CTS30 MG30 >K , submicron submicron submicron submicron submicron submicron submicron WC/Co grain size ultra CTU05 SMG02 <K01-2, , CTU13 SMG13/TSF , , CTU16 SMG16/TSF , CTU24 SMG24/TSF , CTU30 SMG , CTU44 SMG , CTU40S HE (FeCoNi) , ultra ultra ultra ultra ultra ultra ultra 14

15 Grade characteristics CT grade code Grades ISO K Application range Binder Hardness T.R.S. Grain size [%] HV10 HV30 HRA [MPa] [P.S.I.] Corrosion resistant grades CTU05R CTU05R 2,5 (NiCr) , CTU06M KCR ,8 (CoNiCr) , CTS06M KCR ,0 (CoNiCr) , CTU12R CTU12R - - 6,0 (NiCr) , CTU17R KR ,5 (NiCr) , CTS17R KR16/V ,5 (NiCr) , CTF16R KR17/TNI ,0 (NiCr) , CTM16N K ,0 (Ni) , CTC20M CTC20M ,0 (CoNiCr) , CTC30M CTC30M ,0 (CoNiCr) , CTC40M CTC40M ,0 (CoNiCr) , CTC60M CTC60M ,0 (CoNiCr) , ultra ultra submicron ultra ultra submicron medium coarse medium coarse coarse When referring to carbide, corrosion means the detachment of the binder caused by corrosive materials. This can cause early breakage (notching!) or notably increased wear. In this context carbides containing Co/Ni or Ni or a chromium-doped binder represent an advantage. The ferromagnetic properties of cobalt and nickel make it possible to magnetise carbides which have a suitable binder. Upon request some of the nickel-bound carbide grades can also be delivered as non magnetic grades. CT grade code Grades Density Binder Hardness T.R.S. Grain size [g/cm 3 ] [%] HV10 HV30 HRA [MPa] [P.S.I.] Cermets (TiC basis carbides) CTF28T TCN541 6,4 14,0 (CoNi) , CTF36T TWF18 5,9 18,0 (Ni) , Silicon nitride (Si 3 N 4 ) SNC1 SNC1 3,25 9, , ultra Classification of the WC grain size WC grain size [µm] Classification < 0,2 nano 0,2-0,5 ultra 0,5-0,8 submicron 0,8-1,3 1,3-2,5 medium 2,5-6,0 coarse > 6,0 extra-coarse Comments: 1. The data in this table represents typical material parameters. We reserve the right to modify the data due to technical progress or due to further development within our company. 15

16 Grade characteristics Basic guidelines for the selection of carbide grades: Grain size Impact stress Stress caused by notching Tension and compression (with good surface quality!) Resistance to adhesion (against metal) Coarse/medium ++ + o o Fine + o o + Submicron o Ultra Within the various classes of grain sizes the following applies: the lower the Co content (=increased hardness), the higher the wear resistance and compressive strength, but toughness decreases notably. Modulus of elasticity, Poisson s ratio, density and thermal expansion coefficient Modulus of elasticity [GPa] ,245 0,240 0,235 0,230 0,225 0,220 0,215 0, Poisson s ratio [-] Density [g/cm 3 ] 15,5 15,0 14,5 14,0 13,5 13, ,5 6 5,5 5 4,5 Thermal expansion coefficient [10-6 1/K ] Co content Co content Modulus of elasticiy [GPa] Poisson s ratio [-] Density [GPa] Thermal expansion coefficient [10-6 1/K] Co content Modulus of elasticity [GPa] Poisson s ratio [-] Density [g/cm³] Thermal expansion coefficient [10-6 1/K] ,21 15,2 4, ,22 15,0 4, ,22 14, ,22 14,6 5, ,24 14,4 5, ,23 14,2 5, ,23 14,0 5, ,23 13, ,24 13,6 6, ,24 13,4 6, ,24 13,2 6,6 Grinding micrographs 1500 x WC-Co carbide Cermets Silicon nitride 16

17 Silicon nitride Ceramic hard materials and particularly silicon nitride have several characteristics which compared to metallic hard materials are advantageous for numerous applications. This is not only true for cutting tool applications but also for certain fields in wear protection. Silicon nitride is mainly used where the following properties are required: Low weight Good mechanical properties up to 1200 C Good reliability High resistance to thermal shock Good corrosion resistance High wear resistance Low thermal expansion Low conductivity Good anti-friction properties Si 3 N 4 for cutting tools Application examples: parts in grey cast iron rolls in chilled casting Sinicut grades CTN3110, CTM3110 for rough machining of rolls in cast iron and the new CTN3105 for the machining of cast iron parts in high volume production Si 3 N 4 for wear parts Application examples: bearing rings and roller bearings guide rolls rods Our grade SNCB5 is certified at leading companies in the sector. Range for wear applications Properties Unit SNC1 SNC20 SNCB5 Colour grey black black Binder (Al 2 O 3 / Y 2 O 3 ) % Grain size ultra ultra ultra Density (ISO3369) g/cm Hardness (ISO3878) HV Hardness (ISO3738) HRA Transverse rupture strength (ISO point) MPa Compressive strength MPa Modulus of elasticity GPa Toughness (SEVNB) MPa.m -1/ Thermal conductivity Wm -1 K Expansion coefficient 10-6 K

18 Tolerance table Blank tolerances Compact formed parts are manufactured through pressing and subsequent sintering which implies a volume shrinkage of around 20%. It is therefore a special challenge for the production specialists to obtain tight blank tolerances. Apart from the composition and the geometrical shape the type of machining operation is mainly decisive for the result achieved. For standard parts, tolerances are also specified in the ISO standards (e.g.: ISO 2768). Preform Sintered part Examples for blank tolerances depending on the manufacturing method: Manufacturing method Dimensions (example) [mm] Tolerances [mm] Grinding allowance [mm] Directly pressed parts d s 12,7 x 12,7 x 4,76 15,88 x 15,88 x 6,35 19,05 x 11,05 x 7,15 d s ± 0,10 ± 0,05 ± 0,12 ± 0,06 ± 0,15 ± 0,07 0,2 0,5/page + 50% of the sintering tolerance Extrusion pressed parts d L 3, d + 0,1 0,25 0,25 6, ,25 0,25 0,20 16, ,3 0,25 0,20 Formed parts L B ± 0,45 0, > 120 ± 1,1 ± 1,25 0,5 0,5 18

19 Surface quality Roughness and surface Table for the comparison of measuring systems (metric vs. inch) of surface roughness R tmax [µm] CLA/R a [µm] CLA [µ"] RMS [µm] RMS [µ"] 0,06 0,02 0,75 0,02 0,8 0,1 0,03 1,2 0, ,2 0,06 2,5 0,08 2,8 0,3 0,09 3,7 0,1 4,2 0,4 0,13 5,0 0,14 5,6 0,5 0,16 6,7 0,18 6,9 0,6 0,19 7,5 0,21 8,3 0,7 0,22 8,7 0,25 9,7 0,8 0,25 10,0 0,28 11,1 0,9 0,28 11,2 0,32 12,5 1,0 0,31 12,5 0,35 14,0 1,2 0,38 15,8 0,42 16,7 1,5 0,47 18,8 0,53 20,9 1,8 0,57 22,6 0,64 25,5 2,0 0,64 25,1 0,78 27,9 R tmax [µm] CLA/R a [µm] 1 µm = 0,001 mm = 39,37 µ 1 µ = 0, = 0, mm CLA [µ"] RMS [µm] RMS [µ"] 2,4 0,73 30,1 0,85 33,4 2,8 0,89 35,2 0,99 39,0 3,0 0,95 37,6 1,06 41,9 3,5 1,11 43,9 1,24 48,8 4,0 1,27 50,2 1,41 55,8 5,0 1,59 62,7 1,77 69,7 6,0 1,91 75,5 2,12 83,6 7,0 2,22 87,5 2,48 92,6 8,0 2,54 100,0 2,83 111,7 10,0 3,18 125,5 3,54 140,0 20,0 6,64 251,5 7,8 279,0 40,0 12,7 502,0 14,1 558,0 60,0 19,1 755,0 21,2 836,0 125,0 39,5 1560,0 43,5 1750,0 200,0 64,0 2510,0 78,0 2790,0 CLA (centre line average) RMS (root mean square) Surface quality according to manufacturer Surface symbol according to ISO 1302 Surface symbol according to ISO 3141 Roughness index new until now 0,025 0,05 0,1 0,2 0,4 0,8 1,6 3,2 6,3 12, N 1 N 2 N 3 N 4 N 5 N 6 N 7 N 8 N 9 N 10 N 11 N 12 Arithmetic mean value Surface roughness R a [µm] 0,025 0,05 0,1 0,2 0,4 0,8 1,6 3,2 6,3 12, R z [µm] 0,25 0,63 1 1,6 2,5 4-6, Longitudinal grinding Surface grinding Peripheral grinding Face grinding Grinding of hole Polish grinding Long stroke honing Short stroke honing Cylindrical lapping Flat lapping Ultrasonic lapping Polish lapping Surface roughness (produced through special methods) Surface roughness (produced through normal workshop methods) Surface roughness (produced through rough machining methods) 19

20 CERATIZIT corporate values 1 3 The views and focus of our business partners matters 2 4 Innovative and flexible thinking matters Communication matters Employee development matters 5 Professionalism matters 6 Our environment matters CERATIZIT consulting Our external service staff elaborate individual carbide solutions on site. In this manner you will benefit from our longstanding and worldwide know-how already in the product development phase. You will be continuously informed on new tendencies in the carbide sector, new grades or standard products from our CERATIZIT plants throughout the world. CERATIZIT feasibility studies Every request is discussed by our specialist teams: carbide grades are ded, mass, tolerances, forming and surface quality are controlled, the production process is optimised for the respective batch size and manufacturing costs are analysed. CERATIZIT alternative solutions Our team elaborates optimised alternative solutions for you in order to ensure low-cost manufacturing. In this way solutions, tailor-made to your needs, are created. CERATIZIT Carbide injection moulding technology Carbide parts with a complex geometry can virtually be injection moulded at will, just like plastic parts. This creates new possibilities for: filigree constructions thin walls undercuts, transverse holes, etc. Injection moulding of carbide is particularly suitable for large volume production. The views and focus of our business partners matters Instead of talking product with customers, we work on real solutions for business partners. 20

21 CERATIZIT preparation of work Precise manufacturing dimensions and optimal operation plans are our strength. This requires drawings of blanks and finished parts where the shrinkage (around 20%) is taken into account. Also pressing tools, devices for working blanks and diamond grinding disks for finishing operations have to be included in the planning. Programs have to be written for CNC machining of blanks and finished parts. CERATIZIT construction of tools and fixtures Our in-house tool and fixture department allows us to quickly respond to your requirements as well as to maintain tools and repair them if necessary. CERATIZIT prototype parts Prototype parts make quick implementation of your product ideas possible. In this context you will continuously be advised by our specialists. In this way volume batches suitable for the market are manufactured: both material and geometry are optimised and can be manufactured economically. CERATIZIT SAP network All processes, from order acceptance via production and quality control, stock management, dispatch and invoicing of the products are memorised in the SAP. The manufacturing state of the orders is continuously monitored so that delivery deadlines can be met. For contract orders the SAP system automatically checks the minimum quantities and production is planned dynamically All CERATIZIT production sites are connected online via the SAP. 21

22 Extract of our print media for wear parts Circuit boards, disks and hobs Glass No. 332 Carbide blanks for hobs, slitting knives and circular shear knives No. 339 Blanks for printed circuit boards Nr. 288 Tungsten carbide for the glass industry Nozzles Forming technology No. 322 Carbide drawing tools No. 323 Carbide tools for cold forming No. 304 Cemented carbide cold heading die nibs No. 257 Water jet nozzles Hot rolls Knives No. 275 Carbide rolls No. 176 Paper cutting systems Tool and die industry No. 285 Carbide for the tool and die industry General industry I No. 298 High pressure tools Gen. industry cutting tools No. 311 Silicon nitride General industry II No. 377 Wearparts for Automotive Industry 22

23 Headquarters: CERATIZIT S.A. Main site Luxembourg CERATIZIT Luxembourg Sàrl Route de Holzem 101, B.P. 51 L-8201 Mamer Tel.: Fax: Main site Austria CERATIZIT Austria Gesellschaft m.b.h. A-6600 Reutte/Tyrol Tel.: +43 (5672) Fax: +43 (5672) Sales Companies Austria CERATIZIT Austria Gesellschaft m.b.h. A-6600 Reutte/Tyrol Tel.: +43 (5672) Fax: +43 (5672) Brazil CERATIZIT AMERICA LATINA Ltda. Praça das Orquídeas, 52 Térreo Centro Comercial de Alphaville CEP Barueri Estado de São Paulo Tel.: Fax: Bulgaria CERATIZIT Bulgaria AG Boulevard Stoletov 157 BG-5301 Gabrovo Tel: +359 (66) Fax: +359 (66) China CERATIZIT China Ltd. Room Hollywood Centre 233 Hollywood Rd., Sheung Wan Hong Kong Tel.: +852 (2542)-1838 Fax: +852 (2854) CERATIZIT Langfang Ltd. Guang Ming Xi Dao Sheng Tian Bridge Langfang Tel.: +86 (316) Fax: +86 (316) France CERATIZIT France Sàrl 20, Rue Lavoisier F Pontoise Tel.: +33 (1) Fax: +33 (1) Germany CERATIZIT Deutschland GmbH Office Langenfeld Hans-Böckler-Straße 10 D Langenfeld Tel.: +49 (2173) Fax: +49 (2173) CERATIZIT Deutschland GmbH Office Dettingen Karlstraße 80 D Dettingen Tel.: +49 (7123) Fax: +49 (7123) CERATIZIT Horb GmbH Stadionstraße 10 D Horb Tel.: +49 (7451) Fax: +49 (7451) info.horb@ceratizit.com CERATIZIT Logistik GmbH Daimlerstraße 70 D Kempten Tel.: +49 (831) Fax: +49 (831) info.logistik@ceratizit.com Great Britain CERATIZIT UK Ltd. Cliff Lane Grappenhall Warrington WA4 3JX Tel.: +44 (1925) Fax: +44 (1925) info.uk@ceratizit.com India CERATIZIT India Pvt. Ltd. 58, Motilal Gupta Road Barisha IN Kolkata Tel.: +91 (33) Fax: +91 (33) Telex: ihm in info.india@ceratizit.com Italy CERATIZIT Italia SpA Piazza Franco Martelli, 7 I Milano Tel.: +39 (02) Fax: +39 (02) info.italia@ceratizit.com CERATIZIT Alserio SpA Via Milanese, 6 I Alserio (CO) Tel.: +39 (031) Fax: +39 (031) info.italia@ceratizit.com Japan CERATIZIT Japan Ltd , Mizuho Shizuoka Tel.: +81 (54) Fax: +81 (54) info.japan@ceratizit.com Luxembourg CERATIZIT Luxembourg Sàrl Route de Holzem 101, B.P. 51 L-8201 Mamer Tel.: Fax: info@ceratizit.com Netherlands CERATIZIT Nederland B.V. Bergrand 224 NL-4707 AT Roosendaal Tel.: +31 (165) Fax: +31 (165) info.nederland@ceratizit.com Spain CERATIZIT Ibérica S.L. Office Pozuelo Vía de las Dos Castillas, 9c Portal 2, Bajo B E Pozuelo de Alarcón Tel.: +34 (91) Fax: +34 (91) info.iberica@ceratizit.com CERATIZIT Ibérica S.L. Office Bilbao Alameda de Mazarredo 41-1-IZ E Bilbao Tel.: +34 (944) Fax: +34 (944) info.bilbao@ceratizit.com Switzerland CERATIZIT Schweiz AG Solothurnstrasse 68 CH-2504 Biel Tel.: +41 (32) Fax: +41 (32) info.schweiz@ceratizit.com USA CERATIZIT South Carolina, lnc. 777 Old Clemson Road Columbia, South Carolina Toll free: +1 (800) Tel.: +1 (803) Fax: +1 (803) info.usa@ceratizit.com

24 272/ EN We reserve the right to make technical changes for improvement of the product.