BE ACTIVE. EAT RIGHT. STAY HEALTHY. LIVE WELL.

Transcription

1 October 1, September 20, 2015 BE ACTIVE. EAT RIGHT. STAY HEALTHY. LIVE WELL.

2 The Hartford MY WELLNESS AT WORK Participate in The Hartford s My Wellness at Work program and enjoy a more healthy and productive lifestyle. Take advantage of the tools, resources and recommended programs to design a path to a healthier you. No more guessing about where to start or what you need to. Your roadmap to wellness is right here for you. Take control and get started now.

3 Contents Welcome to My Wellness at Work... 4 Get Started by Completing Your Health Risk Assessment!... 8 Healthy Values Hundreds of health tools all on one website Health Coaching QuitForLife Program Disease Management Virgin Pulse HealthMiles Program Employee Assistance and Work/Life Program Other Wellness Programs Frequently Asked Questions... 32

4 Welcome to My Wellness at Work The Hartford s My Wellness at Work program makes it easy for you to create and maintain a healthy lifestyle. These programs are designed to empower you to make smarter decisions about your health and to connect you with the information and resources you need to maximize your health and quality of life. To learn more and get started, register on the My Wellness at Work portal ( 4

5 YOUR GOAL: EARN A TOTAL OF 40 POINTS BETWEEN OCTOBER 1, 2014 AND SEPTEMBER 30, 2015 (10 EACH QUARTER) When you participate in wellness activities, you will earn wellness points. If you are enrolled in one of The Hartford s health plan options and earn at least ten new points during each calendar quarter, you will receive a $150 healthy lifestyle credit toward your health premiums the following calendar quarter throughout 2015, for a total premium credit opportunity of $600. "Unused" wellness points carryover from one quarter to the next. For example, if you earn 14 points one quarter, 10 will be used toward premium credit the next quarter and 4 will carryover. To receive premium credits, you must complete the health risk assessment which is available on the My Wellness at Work portal ( This is the only required activity; you select which other activities you want to do to build your pathway to wellness. Q Oct-Dec 2014 Q Jan- March 2015 Q April-June 2015 Q July-Sept 2015 Q Oct-Dec 2015 Points Earning Periods Earn 10 Wellness Points for Q Credit Earn 10 Wellness Points for Q Credit (including 4 points for required HRA) Earn 10 Wellness Points for Q Credit Earn 10 Wellness Points for Q Credit Health Premium Credit Payout Periods Receive Q Premium Credit** Receive Q Premium Credit** Receive Q Premium Credit** Receive Q Premium Credit** ** To be eligible to receive a premium credit, you must be enrolled in The Hartford s health plan. Plan members on long term disability or COBRA, and employees in Hawaii are not eligible for premium credits. In addition, to receive premium credits after Q1 2015, you must complete the health risk assessment. For more details, review the Frequently Asked Questions. 5

6 HERE S HOW IT WORKS Each activity shows the number of wellness points that you can earn. Upon completion of the activity, your wellness points are awarded. You can track your progress on the My Wellness at Work health portal. You can log your challenge activity online or through the Mya TM app. Use the Program Point Goal to help you stay motivated and engaged to create a healthier lifestyle. You select which activities you want to do. When you reach your goal, keep going and continue to build your pathway to wellness. Wellness Activities & Point Values Program Activity Wellness Point Value Available Company-Sponsored Health Screening Healthy Values based on Health Screening Results Health Risk Assessment (required)** Flu Shot Six-Week Online Coaching Program Online Healthwise Conversations Online Monthly Seminars Reach Your Peak Challenge Stress Busters Challenge Strive for 5! Nutrition Challenge Health Coaching / Quit for Life, if eligible Disease Management program, if eligible Self-Reported Wellness Activity Become a Wellness Champion ConsumerMedical Virgin Pulse HealthMiles Naturally Slim Foundations Naturally Slim Advanced Total Opportunity 10 3 each, up to 15 per year each, max 12 per year 1 each, max 4 per year 1 each, max 4 per year each, max 20 per year 10 1 each, max 4 per year 2 per quarter, max 8 per year 2 Up to 8 per quarter, 32 per year Sept Nov, 2014* Sept Nov, 2014* Beginning Jan 1, 2015 All year All year All year All year February, 2015 May, 2015 August, 2015 All year All year All year All year All year All year Fall 2015, Spring 2015 Fall 2015, Spring 2015 In some cases, there is a limit to the number of times you can complete the same type of activity in a program year (Oct. 1, Sept. 30, 2015). For example, you can earn one wellness point for completing an online seminar, but no more than four points in a year. *New hires and newly enrolled employees after 11/8/14 must complete a screening within 120 days of their hire date to receive health screening and Healthy Values points, if applicable. For information about how to have your free health screening, mywellnessatwork@thehartford.com. **Completing the health risk assessment is required to earn premium credits after the first quarter of If you have any questions, please call the My Wellness at Work help desk at Representatives are available to help you Monday - Friday, 8 a.m. to 11 p.m. and Saturday - Sunday, 9 a.m. to 6 p.m. ET, excluding national holidays. 6

7 7

8 Welcome Get Started to My by Completing Wellness at Work Your Health Risk Assessment! Because we care about your health and well-being, we are offering a health assessment to help you (and your dependents if they are covered by The Hartford's health plan) learn about your risk factors. The health risk assessment (HRA) - which is available beginning in January 2015 on the My Wellness at Work portal - is administered by Alere TM, a leader in the delivery of healthcare management programs. The results of your HRA will help you learn more about your physical and emotional health as well as actions you can take to improve your overall well-being. Your results will also allow Alere TM to tailor your activities on the portal to your individual needs. 8

9 COMPLETE YOUR HRA Beginning in January, 2015 log on and register on the My Wellness at Work portal ( You will see the HRA module on the home page. The HRA is confidential; your answers will not be shared with The Hartford. Please respond to the questions as candidly as possible to ensure your results accurately reflect your well-being. It should only take 15 to 20 minutes and, once you re done, you will immediately see your results. Please note: Completing your HRA is a required activity to earn premium credits. Even if you earn ten wellness points by participating in other activities, you will not receive premium credits after the first quarter of 2015 until you complete the HRA. The HRA will be available on the My Wellness at Work portal until you complete it. You will receive a premium credit the quarter after you complete the HRA. Retroactive credits will not be provided. Remember, to receive any credits toward your 2015 medical premiums after the first quarter, you will need to complete the HRA. 9

10 Healthy Values 10

11 NEW THIS YEAR, up to 15 wellness points can be earned based on your health screening results. If you participate in the company-sponsored health screening program and have your screening by the Nov. 8, 2014 deadline*, you can earn three wellness points for each of the five measures below that fall within the healthy range (up to a total of 15 additional wellness points). MEASURES HEALTHY VALUES Body Mass Index (BMI) <25 Triglycerides <150 mg/ml HDL >40 mg/dl Blood Pressure < 120/80 Blood Glucose <100 mg/dl If any of your screening values are not in the healthy range, choose from any of the other available program activities to help you improve your health and earn wellness points. * New hires and newly enrolled employees after Nov. 8, 2014 must complete a screening within 120 days of their hire date to receive health screening and Healthy Values points, if applicable. For information about how to have your free health screening, mywellnessatwork@thehartford.com. 11

12 Hundreds of health tools all on one website. IT is more than just a website. Mywellnessmywork.com is your gateway to The Hartford s wellness programs. Your health portal not only gives you tools to get healthy; it makes it fun! 12

13 THE HOMEPAGE IS DESIGNED JUST FOR YOU BASED ON YOUR HEALTH AND PREFERENCES. Learn your health risks when you complete the Health Risk Assessment (HRA). Features on the portal will be personalized to you based on your HRA responses. Select programs that will help motivate you to get healthier. You choose how, when and where to make changes. Record challenge activities online or through the Mya TM app which automatically syncs to your health portal account. Download the free app on your personal handheld device through the App Store or Google Play. Track your participation and progress during the program. When you complete select activities, you will earn wellness points. Stay connected with the latest program news on the portal bulletin board under What s New. 13

14 Ready for more? Here are just a few of the things you Lose weight and keep it off. We all know fad diets don t work. The Diet Manager helps you take simple steps that can build your confidence. It features a customized meal plan for your personal taste. Be informed 24/7. The portal offers a range of health resources. Decision Aides provide information you need to make informed decisions about your health. The Symptom Checker can provide instant answers for minor bumps and even more serious issues. Manage your stress one day at a time. Just about everyone experiences stress. Find programs and resources to help you stop sweating the small stuff. Visit to get started. 14

15 can decide to do on Become more active at your own pace. Whether you are looking to add new activity to your day, or you want a full fitness plan, the Walking Challenge, Fitness Planner and other online tools can help you make it happen. Get information the way you want it. From health videos and animations, to downloadable MP3s and even health games, the portal offers information when and how you want it. Don t miss: Fun health games that boost brain power A personal health record Quick quizzes that tell you about your health A media center with video & MP3s Meal planners with delicious recipes Interactive conversations that clarify complex health issues 15

16 Welcome Health to My Coaching Wellness at Work Qualified participants can work with a personal coach! Successful people - from athletes to actors - use coaches to help them reach their goals. So why wouldn t you use one too? Chicken Salad 16

17 Whether you want to fit into your skinny jeans, play with your kids without getting winded or boost your confidence and get healthier enrolling in Health Coaching can help make it happen. No goal is too small or too big. YOUR PERSONAL COACH CAN HELP YOU: 1 Lose weight Eat healthier foods 2 3 Be more active Gain energy 4 5 Ease stress If the results of your HRA indicate you would benefit from working with a Health Coach, you will have unlimited access to your personal coach by phone or for 6 months. Connect with your coach whenever you feel the need. If you are ready to make changes to look and feel better or if you ve already started, a personal coach will give you the tools, motivation and support to stick with it and reach your goals. Plus, you will earn 10 wellness points when you complete six monthly check-in calls with your coach along with a status assessment within six months of enrolling. If you are eligible, enrolling is quick and easy. Call or enroll online at 17

18 QuitForLife Program Take the first step toward quitting today. Quit For Life is the nation s leading tobacco cessation program. It employs an evidence-based combination of physical, psychological and behavioral strategies to help you overcome your addiction to tobacco. Together you and your coach will create an easy-to-follow Quitting Plan to help you get ready, take action and live the rest of your life tobacco free. As an alternative to Quit For Life, all employees and covered dependents can enroll in the Live Tobacco Free online health coaching program. It provides online support and motivation to quit smoking through It is confidential and can be accessed anytime 24/7. To get started: 1. Log on and select the Coaching link then choose the Live Tobacco Free focus area and get started. 2. Work through your To-Do list each week. 3. Complete the final assessment to receive 4 wellness points (up to a max of 12 for online coaching programs). 18

19 EMPLOYEES ENROLLED IN THE HARTFORD'S HEALTH PLAN HAVE ACCESS TO QUIT FOR LIFE. WHEN ENROLLED, YOU WILL BENEFIT FROM THESE PROGRAM FEATURES: Quit Coach. Expert coaches will support you over the phone whenever you need it. They are experienced in helping to overcome the struggles people face to beat tobacco for good. You can call your Quit Coach as much as you want for 12 months. Quit Guide. You will receive an easy-to-use printed workbook you can reference in any situation to help you stick with your Quitting Plan. Web Coach. Enjoy lifetime access to a private online community where you can complete activities, watch videos, track your progress and join in discussions with other program participants. 10 Wellness Points. Earn credit when you complete at least five designated calls with a Quit Coach and a six-month survey. Quitting Aids. Your coach will help you determine which type, dose and duration of nicotine substitute or medication is right for you, and teach you how to use it so it really works. Plus, you can get up to 8 weeks of gum or patch therapy sent directly to your home. Text2Quit SM. In addition to calls with your Quit Coach, you will receive supportive text messages on your mobile phone to help you prepare to quit, use medications correctly, manage urges and avoid relapse. Text2Quit Tip Today: Wear a rubber band on your wrist. Snap the rubber band whenever you have an urge to smoke. It will remind you that the action you re considering has a negative effect. It s Free. It s Confidential. It Works The program will help you quit any type of tobacco with the 4 Essential Practices to Quit For Life. 1. Quit at your own pace. 2. Conquer your urge to smoke. 3. Use quit medications so they really work. 4. Don t just quit, become a non-smoker. 19

20 Disease Management Helping you make changes for the better. 20

21 IF YOU ARE ENROLLED IN THE HARTFORD'S HEALTH PLAN, THE DISEASE MANAGEMENT PROGRAM IS AVAILABLE TO YOU IF YOU HAVE ANY OF THESE CHRONIC CONDITIONS. YOUR DEPENDENTS WHO ARE COVERED BY THE HARTFORD'S HEALTH PLAN ARE ALSO ELIGIBLE. Asthma Coronary Artery Disease COPD Diabetes Heart Failure Managing any health condition can be difficult, but managing a long lasting, chronic condition can be even more challenging. However, having an illness does not need to keep you from living a full life. The Disease Management program is available to give you one-on-one support from a registered nurse devoted to helping you get and stay healthy. WHAT YOU CAN EXPECT: When you enroll in the program, you will develop a personal relationship with a nurse, who over time will help you work on specific health issues, set goals that are manageable and realistic for you and your lifestyle, and help you manage your health better so you can get the most out of your life professionally and personally. Additionally, you will have 24-hour access to an experienced nurse team to answer questions and provide guidance so you can get help whenever you need it, day or night. IF YOU QUALIFY FOR THIS HIGHLY SPECIALIZED PROGRAM, YOU WILL RECEIVE: Access to Nurse24 immediate expert advice from registered nurses available 24/7 A manageable care plan to meet your personal health goals Doctor visit preparation to help you get the most out of the appointments Expert monitoring of your health condition Help navigating the complex healthcare system 10 wellness points (when you complete at least three scheduled calls with your nurse and an annual status assessment). Alere TM, a company known for helping people improve their health by supporting their individual health goals, provides the support, education and the nurses. Whether or not you want to participate is completely up to you. Any information you share in the program is strictly confidential and only shared with your physician or healthcare providers in determining the best treatment plan for you. You can enroll by phone or online. Call or visit to get started. The support you need to make the right decisions about your health: It s personal. It s confidential. It s available with no out-of-pocket costs. 21

22 Virgin Pulse HealthMiles Program Physical Activity is an essential for a healthy lifestyle. With healthy eating, it can help prevent a range of chronic diseases, including heart disease, cancer and stroke. Physical activity helps to control weight, builds lean muscle, reduces fat, promotes strong bones, muscle and joint development, and decreases the risk of obesity. 22

23 MAKE FITNESS FUN HealthMiles is a program designed to get you moving by providing an easy and fun way to encourage, measure and reward physical activity. If you enroll in the program you will: Receive a free pedometer called a Max Be able to easily upload and track your daily steps and other activities on the HealthMiles website Have the chance to participate in challenges Earn from two to eight wellness points each quarter The program includes the tools, information and tracking methods you need to begin or maintain a program of regular physical activity. Most importantly, it makes fitness fun. You ll even have the opportunity to challenge your co-workers in a little friendly competition. HOW IT WORKS You can participate if you are a benefits-eligible employee you work at least 20 hours a week. You don t have to be enrolled in The Hartford s Health plan. Here s how you get started: Sign up by logging on to You will be mailed your Free Max pedometer. Activate your pedometer. Follow the directions on the package to activate and use the pedometer. Then get moving. Go for a run, walk the dog, play with the kids, dance whatever activity you enjoy. Plug the pedometer into your work computer using the USB cable that comes with it and upload your steps as often as you like, but at least every two weeks. You can also self-enter other activity in your online Activity Journal on the site. Earn HealthMiles. As you upload your steps and your activity accumulates, you ll earn HealthMiles. The more active you are, the more HealthMiles you will earn. You can also earn HealthMiles by participating in individual, team and company-wide challenges. Track your progress. On the site, you can set goals, watch your HealthMiles add up and move through different activity levels as you become more and more active. Sign up by logging on to 23

24 EARN WELLNESS POINTS As you accumulate HealthMiles each quarter, you will move up the defined activity levels earning more wellness points. For example, if you accumulate 5,000 HealthMiles at the end of a calendar quarter, you will receive four wellness points on the My Wellness at Work portal toward the ten needed to receive the next quarter s premium credit 1. 1 To be eligible to receive a premium credit, you must be enrolled in The Hartford s Health plan and complete the online Health Risk Assessment. 24

25 FITNESS CENTER MEMBERSHIP REIMBURSEMENT PROGRAM The Hartford will reimburse up to $30 a month ($90 a quarter) for a fitness center membership if you are a benefits-eligible employee who works outside of Connecticut, or you are a 100 percent remote worker in Connecticut 2. HOW IT WORKS: To receive fitness center membership reimbursement, you must follow all of these steps: If you are not already a member of a fitness center, join one of your choice. Sign up for the HealthMiles program by logging on to Earn at least 4,000 HealthMiles (Level 3) during the calendar quarter. At the end of each quarter, download and complete the Fitness Reimbursement Form which is available on the website ( under What s next for me. By the last business day of the calendar quarter, fax ((888) ) or (thehartfordfcr@virginpulse.com) your completed form along with a copy of your valid Fitness Center Membership Agreement/Contract and proof that you have paid your membership fees for the preceding three months to HealthMiles. Within 30 days of receipt of your completed paperwork, you will receive an from HealthMiles letting you know your reimbursement is available to redeem on the site. Log in to redeem your reimbursement in the form of a gift card or as a direct deposit into a bank account. 2 Employees who work in Connecticut who are not 100% remote are not eligible for the fitness center membership reimbursement program. For more information, visit iconnect > Life and Career > Health and Finance > Virgin HealthMiles. QUESTIONS If you have any questions about the HealthMiles or fitness center membership reimbursement program, call or HealthMiles: Phone: (877) thehartfordfcr@virginpulse.com Representatives are available Monday through Friday 8 a.m. to 9 p.m. ET. 25

26 Employee Assistance and Work/Life Program Solutions for balancing work and family life. Employees and their dependents don't have to wait until problems turn into crises to call the Employee Assistance and Work/Life Program (EAP) for help. This program offers a variety of tools and services to help you manage life's every day challenges. 26

27 1 2 THE PROGRAM HAS TWO COMPONENTS. The EAP program offers confidential counseling by a licensed clinician to you and your family members on a wide range of topics. Employees and dependents receive three free counseling visits per problem per year. The Work/Life component offers a number of resources to help you deal with child and eldercare issues, and includes both legal and financial counseling services as well. Services are provided by OptumHealth. In Connecticut, onsite EAP services are available and provided by Wheeler Clinic. Optum Health's website, liveandworkwell.com, provides extensive and valuable information, an online library of work/life articles, interactive discussions, and a host of prevention and wellness resources. You can access EAP counseling and services through one convenient number. The EAP phone line is answered 24 hours a day, 7 days a week For more information, iconnect > Life and Career > Health and Finance > Employee Assistance/Work Life. 27

28 Welcome to My Wellness at Work Other Wellness Programs 28

29 CONSUMERMEDICAL ConsumerMedical provides employees and their dependents with reliable, current and personalized information and support with any health-related concern or issue. During difficult times, spending hours on the Internet sifting through conflicting and outdated information can be overwhelming, confusing and not very productive. ConsumerMedical provides the latest research, available treatment options and things to consider for any medical diagnosis or health topic, so you feel confident in the medical decisions you make for yourself and your family. If you or one of your dependents is considering a certain significant surgery, the Surgery Decision Support program can help you learn about treatment options, the benefits and risks, and how to choose a surgeon and hospital to get the best outcome. Employees and their covered dependents are required to participate in the Surgery Decision Support program if they are having any of the following surgeries on an elective basis: hip replacement, knee replacement, bariatric (weight loss) surgery, back surgery, or hysterectomy. Failure to complete the program will result in a $1,000 penalty at the time the claim(s) is processed. ConsumerMedical consists of leading-edge physicians and medical researchers who are independent of your medical plan and claims administrator, so you can feel assured that the information you receive is objective and in your best interest. You can speak directly with a live medical professional about your situation and receive unbiased information, including the latest relevant research, available treatment options and other considerations associated with any medical diagnosis or health concern. Participation in the program is completely voluntary, confidential and is available at no cost to all employees and their dependents. To contact ConsumerMedical, call , Monday through Friday, 8:30 a.m. to 5:00 p.m. ET, or register on the website (enter The Hartford in the company code field). Employees can earn two wellness points for registering with ConsumerMedical and requesting information. For more information, visit iconnect > Life and Career > Health and Finance > ConsumerMedical. ERGONOMICS The Ergonomic program provides employees with the tools they need to understand the basics of office ergonomics and to create a comfortable work environment that ensures optimal performance. For more information, visit For more information, visit iconnect > Life and Career > Health and Finance > Ergonomics. 29

30 NATURALLY SLIM Employees of Welcome The Hartford can apply to to My participate Wellness in a free, health at improvement Work program called Naturally Slim. This program is designed to help participants lose weight and decrease their risk factors for metabolic syndrome. The program is proven to result in measurable, sustainable weight loss in the vast majority of individuals who complete the program. Designed and administered by experts in the field of nutrition, medicine and psychology, the Naturally Slim curriculum teaches participants how the habits they have formed over the course of their lives can be reversed. The program consists of a series of ten, weekly online informative videos with each video building on the previous one. If eligible, participants can earn 4 wellness points toward a health premium credit for meeting the completion requirements of the Foundations or Advanced program, for a maximum of 8 wellness points a year. For more information, visit iconnect > Life and Career > Health and Finance > Naturally Slim 30

31 WEIGHT WATCHERS To help you achieve your weight loss goals and improve your overall health, The Hartford offers a 50 percent subsidy for Weight Watchers Meetings or Online Subscriptions. All active, regular employees are eligible to take advantage of the subsidy. You do not need to be enrolled in The Hartford s medical plan. For more information, visit iconnect > Life and Career > Health and Finance > Weight Watchers NUTRITION COUNSELING Nutrition counseling services are available to all employees at no charge, and are offered in-person at the Home Office health center, telephonically or by . For more information or to schedule a nutrition counseling session, contact Nutritionist Cheryl Zielke, MS, at or at Cheryl.Zielke@thehartford.com. ONSITE HEALTH CENTERS In Connecticut, full-service, onsite health centers are available to employees. The health centers are open each workday from 7:30 a.m. to 4:00 p.m. with walk-in services from 8 a.m. to 1 p.m. For more information, visit iconnect > Life and Career > Health and Finance > Health Services. PHYSICAL THERAPY Employees recovering from an injury that requires physical therapy treatment, can access on-site physical therapy services in Hartford and Windsor, Connecticut. For more information or to schedule an appointment, visit iconnect > Life and Career > Health and Finance > Health Services > Physical Therapy. ONSITE FITNESS CENTERS In Connecticut, state-of the-art fitness facilities are available at no cost to all employees. The fitness centers offer a wide variety of exercise equipment and daily group exercise classes. The professional staff will help members set and achieve their fitness goals. For more information visit iconnect > Life and Career > Health and Finance > Fitness Programs 31

32 Frequently Asked Questions HEALTH RISK ASSESSMENT Learn more about the HRA and My Wellness at Work health management programs. WHAT IS THE HEALTH RISK ASSESSMENT? To help you identify and understand your personal health risks, The Hartford is offering an annual online health risk assessment (HRA) through Alere TM - a leader in the delivery of healthcare management programs. The HRA is a series of health and lifestyle related questions that will take approximately 15 minutes to answer. The results of your HRA will help you learn more about your physical and emotional health as well as actions you can take to improve your overall well-being. Your results will also allow Alere to tailor your activities on the My Wellness at Work portal to your individual needs. WHY SHOULD I PARTICIPATE? Here are five good reasons to complete the My Wellness at Work health risk assessment (HRA): 1. It s quick. It should only take about 15 minutes to complete the online questionnaire. 2. It delivers immediate results. Within seconds of completing the questionnaire, you ll have your results. 3. It provides personalized information. Your HRA results will give you information about your current health status and identify your risk factors. These risk factors often have no symptoms. You can proactively identify risk factors which can lead to chronic illness. Obtaining this information will show you the areas where you can make a lifestyle change or seek treatment to avoid serious illness. 4. It is your gateway to new wellness programs. By completing the My Wellness at Work HRA you will be eligible to participate in no-cost lifestyle and disease management programs. 5. Last, but not least, you ll save money! If you are enrolled in The Hartford s health plan, you will want to complete the HRA so you can earn health premium credits in

33 HOW DO I ACCESS THE HRA? The HRA is available beginning in January, 2015 on the My Wellness at Work portal, which you can access from iconnect or directly at If you previously registered on the site, you will use the same login ID and password you created when you registered. If you do not remember the login credentials, use the links in the Sign In box on the homepage. Once you are logged in, you will see the HRA in the center of the page. If you have not yet registered on the site, follow the steps to do so. Once you are registered, you can log in to access the HRA. WHAT IF I CHOOSE NOT TO TAKE THE HRA? Completing the HRA is voluntary; however, taking the HRA is required to earn any premium credits after the first quarter of Even if you earn ten wellness points by participating in other activities, you will not receive any premium credits until you complete the HRA. The HRA will be available on the My Wellness at Work portal until you complete it. You will receive a premium credit the quarter after you complete the HRA. Retroactive premium credits will not be provided. WILL MY PERSONAL HEALTH INFORMATION IN THE HRA BE SHARED WITH THE HARTFORD? No personal health information is ever shared with The Hartford. The Hartford may receive aggregate de-identified data in the form of reports. Using these reports, The Hartford can develop health and insurance initiatives that are most helpful to its employees. HOW IS MY HRA DATA USED AND PROTECTED? Your HRA responses are used to provide you with a customized feedback report based on your specific health risks and needs. This data may be used to identify optional health and wellness programs relevant to your health needs. Certain information you provide becomes protected health information under the Health Insurance Portability and Accountability Act (HIPAA) and may only be used or disclosed without your authorization for purposes of treatment, payment or health care operations. For example, a use or disclosure for purposes of health care operations would include use of the information by a disease management vendor, to provide services to employees of The Hartford. WHY AM I NOT ABLE TO FILL IN MY HEALTH RESULTS ON THE HRA? If you participate in The Hartford s health screening program during the fall, your results will automatically be populated in your HRA. If you chose not to participate in the company-sponsored program, no results will appear and you will not be able to enter any values. To ensure the integrity of the information, self-reported screening results will not be accepted. However, even without biometric values, you can still complete the HRA, receive your results (though they will not be as comprehensive), participate in the wellness programs, and earn a premium credit. 33

34 DISEASE MANAGEMENT COACHING PROGRAMS WHAT ARE DISEASE MANAGEMENT COACHING PROGRAMS? If you are coping with diabetes, coronary artery disease, chronic heart failure, asthma or COPD, the caring medical experts at Alere TM will work with you one-on-one. They ll monitor your condition, help you set personal health goals big and small and provide personal coaching, customized tools and the encouragement you need to succeed. Alere TM disease management is like having a nurse on-call. You enjoy unlimited access to a nurse specialist by phone or online whenever you need it even nights and weekends. The program is free to employees and completely confidential. 34

35 YOUR HEALTH PREMIUM CREDIT DO WELLNESS POINTS CARRYOVER FROM ONE QUARTER TO THE NEXT? Yes; your "unused" wellness points carryover from one quarter to the next. For example, if you earn 12 wellness points in one quarter, 10 will be used toward the next quarter's premium credit and the other 2 will carryover to the next quarter. Wellness points do not, however, carry over from one program year to the next. WHEN WILL I RECEIVE MY NEXT MEDICAL PREMIUM CREDIT? If you are enrolled in The Hartford's health plan, your goal is to earn ten wellness points during each calendar quarter between October 1, 2014 and September 30, 2015 in order to receive a $150 premium credit the following calendar quarter. To receive premium credits after the first quarter, you must complete the health risk assessment, which will be available beginning January The color-coded calendar on page 2 illustrates the earning periods and their respective payout periods. QUESTIONS If you have any questions about the HRA or the program, please contact the My Wellness at Work help desk at Representatives are available to help you Monday-Friday, 8 a.m. 11 p.m. ET and Saturday-Sunday, 9 a.m. 6 p.m., excluding national holidays. 35

36 Welcome to My Wellness at Work 2014 Alere. All rights reserved. The Alere Logo, Alere, Mya and Quit For Life are trademarks of the Alere group of companies.