FRAMEWORK MANAGER (BUILDING) THE COMPANY

Transcription

1 THE COMPANY Farrans Construction is a long established UK Building and Civil Engineering company operating in various sectors within the UK and wider Europe. A subsidiary of CRH plc, Farrans Construction have a turnover in excess of 250m with over 500 employees. The Company strives to develop excellence and continuous improvement in all aspects of building, civil engineering and service level. We feel that this is successfully achieved through our Core Values and our commitment to the continuous professional development of our team. As an employer, Farrans Construction provides its employees with an engaging working environment to enable them to demonstrate, develop and hone their respective skills. The Role Reporting to the Procurement Director the job holder will be responsible for establishing new business under the frameworks by direct engagement with prospective clients. They will also be responsible for leading the Framework development strategy, regularly reviewing and reporting on future opportunities via new and current frameworks and briefing the pre-construction teams on the key drivers for the Client. They will be required to work with the Directors and Senior Managers and other members of the operational and pre-contract team in the generation and management of a sustainable pipeline of work, that will reflect the current and anticipated business strategy and regional business plans. This will be achieved through ongoing monitoring of the market, interpreting the data and following through with client engagement, key account management and engagement with key stakeholders and potential partner organisations with subsequent action plans to convert opportunities into tenders. The Framework Manager will actively promote Farrans participation on current frameworks to sustainably grow the Farrans business and brand in line with sector/geographical targets. This will be further supported by the gathering of customer feedback progressively throughout the whole business cycle. Key Responsibilities Management Actively manage our framework relationships, promoting the benefits to potential new clients through direct engagement with client organisations, professional bodies and consultants. Craft, develop and present a persuasive business case to clients promoting the capability of Team Farrans and implement actions that will position Farrans with differentiated advantage. Undertaking the role of Framework Manager to meet the specific individual needs of each framework agreement. Developing strategies that enhance the clients experience and fulfil our ambition to be the contractor of choice. Promote the Farrans brand and actively seek out and report on any prospective business leads. Ongoing market research and development of marketing intelligence to enhance the success rate of Farrans tenders and work secured under the frameworks. Contribute, innovate and add value to the overall Farrans business development approach. Strive for continuous improvement within Farrans based on detailed competitor analysis and feedback captured under our current framework arrangements. Be able to both take the lead on client relationships, and equally introduce clients to regional teams, ensuring a robust client relationships management strategy/delivery Enhance regional and operational business development capabilities and work with them to achieve their winning work targets. Develop strategic partnerships and attend business networking opportunities.

2 Identify client key decision makers and through engagement and collaboration with them improve the Farrans business development offering. Develop knowledge of specific client operations, culture and contractor preferences and use this knowledge to enhance our competitiveness. Develop accurate client profiles which take account of spending plans, patterns, strategies and expectations which can be used to improve submissions. Seek client feedback in respect of all submissions and operational interfaces to drive improvements Liaise effectively with the Communications team to ensure all promotional opportunities are fully realised. Effectively contribute to the review process of all business opportunities, securing engagement from all parties to develop win themes and plans and contributing to the SQ process. Abide by all business compliance requirements in line with Company policies. Pre-construction Support the Pre-construction Team providing subject matter expertise and assisting with tender/submission documentation. Contribute as required to all aspects of project/tender bid submissions. Projects Engage with the project teams to capture market intelligence and gain a detailed understanding of Farrans delivery approach / expertise. Resources Promote Farrans competency behaviours to influence best performance, including empowering staff to improve scope and capability. Recognise and encourage excellent performance. Ensure that poor performance is proactively managed via support, training or disciplinary action as appropriate. Review training needs and collaborate with Training and Development team in ensuring that appropriate and relevant training is provided. Develop strong team working relationships with the regional team and promote effective communication between projects and regional offices. Reflects company vision and strategic objectives, into defined clear team goals. Champion Company systems relating to staff records (performance, leave, absence etc) ensure that all employees within your region are aware of their responsibilities. Working conditions This role will be based at a location to be agreed, but will cover the England, Ireland and Wales region. The successful candidate will be expected to travel as part of their role to construction sites, Company fixed locations or other locations as requested by Management. Personnel Specification We are seeking an experienced and pragmatic professional to work with the Directors and senior staff to support the continuing growth of the business. This individual must be a proven leader with strong people skills to promote the Farrans business. Essential Qualifications Educated to degree level in Civil Engineering or Construction Management or equivalent qualification. Candidates without this level of education may be considered if they can demonstrate Desirable ICE, RICS or CIOB qualification Appropriate and Valid CSCS Card

3 suitable work experience as deemed appropriate by Management. Full Driving Licence Experience At least ten years experience working in construction and engineering within the UK with good career continuity. Senior level management experience and capability Suitable and sufficient experience in a business development environment with demonstrable capabilities which have led to the award of construction contracts. Strong business and commercial acumen and a proven track record of delivering results Proven experience of relationship building in a construction environment where client confidence in contractors is of paramount importance as well as a track record of contributing to successful bids. Experience managing and leading a team to achieve multiple objectives Proficient knowledge in Microsoft Office (Excel, Project, PowerPoint, Word, Outlook) and database software. Customer Focused Builds respectful, trusting and productive relationships with internal, external customers and other stakeholders React promptly to meet and exceed customer requests, ensuring a positive and memorable experience. Leads and encourages an environment of confidence and respect. Identifies strategic partnerships Networks across the business and the greater industry Acts as an ambassador for the company at all times by building a positive image Strong and pragmatic influencing skills Drive Results for Consistently achieves results, thinks ahead, identifies opportunities and takes action to meet required standards. Strategic thinker with vision and diagnostic skills to evaluate and mitigate Innovates and leads the way Reflects comapayobjectives into SMART departmental goals

4 business risk. Can think strategically and utilise past experience to formulate into an actionable plans. Analytical and persuasive Strong numerical/mathematical and data analysis skills Excellent attention to detail and meticulous planning skills Excellent communication and presentation skills Teamwork and Collaborative Working Builds partnerships and works collaboratively with the leaders and managers to achieve business goals. Recognises and respects the value of differing perspectives within the team. Balanced and rational outlook in dealing with others at all times. Can build effective long term business relationships at multiple levels Motivates and builds team commitment with trust, fairness and equity Creates a lasting climate of openness and trust Initiative Problem Solving and Initiates positive steps to resolve problems, acts without waiting to be told what to do. Proactively looks for new or improved ways of doing things. Actively participates in the generation and development of new ideas, encourages and values innovation in others Promotes operational learning, continuous improvement and innovation to promote revenue and margin growth Makes bold breakthrough decisions, skilfully seperates opinions from facts Weighs up relevant information in an optimal timeframe before reaching decision Flexibility Demonstrates personal resilience and adapts as the requirements of the business environment changes. Demonstrates passion for driving strategic changes Learns from challenges while maintaining a positive attitude and a passion for work.

5 Can organise and prioritise conflicting demands while maintaining good judgement and a sense of perspective. Team Leadership Has the ability and desire to encourage, inspire and support others to deliver. Is able to facilitate, resolve conflict and identify acceptable compromise. Champions Farrans vision and values and the company s strategic objectives Ethical and principled leader Promotes cross-team collaboration and leads by example. Establishes team direction and builds commitment to achievement of business goals. Leads and encourages an environment of confidence and respect Communicates regularly and wisely honestly, Developing Others Is aware of and provides opportunities for development of staff. Maintains excellent morale and fosters an open and supportive culture. Builds a climate where people feel highly motivated to seek out opportunities which will stretch them and develop their capability Actively seeks and secures the best talent