Harvesters Express Question & Answers

Transcription

1 Harvesters Express Questin & Answers

2 Cntents Intrductin f the Quality Assurance Team Agency Express and Prcess Flw AGI/WMS Inventry Cntrl Respnsibilities Safeguard Order Integrity Questins

3 Quality Assurance Team Intrductins IT Infrmatin Technlgy Manages the Harvesters netwrk, hardware & sftware IC Inventry Cntrl Manages inventry prcess & prduct integrity in the warehuse QA Quality Assurance Manages data integrity, prcesses & reprts n all applicatins

4 Applicatins The fllwing Applicatins supprt the rdering system Cre Sharepint Harvesters Dashbard & Transprtatin Pickups Navisin(Ceres) - Harvesters Enterprise Resurces Planning system Micrsft Dynamics Navisin with Ceres verlay fr fd banking. Manages data fr Receipts/Purchases/Distributins/Credits/Accunts Receivable/Accunts Payable/Inventry and Prduct Management Appian Transprtatin Drive Ruting Infrmatin frm rders in Navisin Agency Express Web Ordering System Agency Web Ordering System hsted by TechBridge that allws Harvesters agencies t lg in and view a web menu, schedule r select assigned appintment date/time and create web rders, edit web rders and delete web rders. The web rder system synchrnizes with Navisin Ceres every tw minutes in a "nearly live" system. AGI/WMS Applicatin Suite Picks generated in Navisin are mved t the WMS Cnsle t be managed and assigned t rder selectrs. Using vice prmpts, the picks are cnfirmed by the rder selectrs using vice cmmands. Jet Reprts Reprt Writer Excel add-n is a reprt writer that interfaces with Navisin Ceres 2009 database and the Data Warehuse. Data Cllectin Web Sites Autmated imprts t prcess Dnatin & Sales Orders fr: Kid's Café, Grcery Rescue, CSFP, TEFAP, Backsnack Other Applicatins: MS Office, Adbe, Nutritin Database (Manage Nutritin Training, Prject Strength), Cervis (Vlunteer Tracking)

5 Harvesters - Agency Express Harvesters Fd Distributin Mdels Push Mdel where prduct is designated thru prgrams (eg. Mbile distributins, Gvernment prgrams, Childhd feeding prgrams) Pull Mdel Agencies rder prducts they need fr their prgrams Harvesters Express is a Web rdering system hsted and used by the Feeding America netwrk Nte that Harvesters wrks with ther FA fd banks t develp & implement imprvements t Agency Express

6 Harvesters Agency Harvesters Agency Express Order Prcess Flw Schedule Pickup &/r Delivery Date Start Status: Draft Initiate Order N Order Released Yes Order Status Updated End Status: Inviced Status: New Build Order (Select items) Yes Order Change? N Order Inviced Status: Sent t Fdbank Submit Order Order Status Updated Order Delivered r Pickedup Status: Acknwledged Status: Released Accepts Order Release Orders Order Sent t AGI/WMS Order Picked & Laded Start

7 AGI/WMS AGI Warehuse Management System Integrated vice pick with Navisin Prduct replenishment with rder fulfillment Order Staging (after picking and befre lading n truck) Lad management (rder lading verificatin fr pickup & delivery) Inventry App allws us t verify prduct in bins Prductivity Reprts & Perfrmance Mnitring Warehuse Management System

8 Inventry Cntrl Respnsibilities Receiving prduct, item card infrmatin maintenance Fd Expiratins & Recalls Prduct integrity damage & bad RTS Manage rders return Fd Recall remve prduct frm rders, warehuse, wrk with Agency Services t cntact agencies Cycle cunts (verifying prduct within the warehuse) Pst pick inventry Supprt vlunteer repacking (Backsnack, CSFP )

9 Safeguard rder integrity Tp 5 Order Issues 1. Be cautius abut mving rder date ut Ptential issues include prduct expiratin 2. Open and edit rder multiple times Ptential issues include cmmunicatins t & frm Navisin 3. Add t Cart be sure all prduct is added befre submitting 4. Acknwledgement verify in Order Management that items requested were acknwledged 5. Yur rder is imprtant t us hwever Things d happen

10 Questins

11 Presentatin Ntes Harvesters Express: Have yu ever wndered hw Harvesters Express wrks, r hw the fd came t be n the menu in the first place? As nnperishable and frzen prduct is acquired by Harvesters, it is made available t agency partners thrugh an nline rdering system called Harvesters Express. Frm there, agencies can view prducts, rder items in the quantities that are needed, and arrange fr a pick-up r delivery. Cme learn the ins and uts f yur agency rdering system! Over 200 fd banks use Agency Express Harvesters has wrked with Espr t prvide custmizatin