The All-Star Award Developer of the Year Reader s Choice 1. Waste Recycling Initiative

Transcription

1 Please highlight three (3) constant efforts in implementing Corporate Social Responsibility (CSR) projects to benefit various communities that are close to their development areas (including environmental efforts) Naza TTDI s CSR initiatives is centred around its Care For The Environment programme. Effort that have been taken to enhance this programme among employees, communities and other stakeholders include the following:- 1. Waste Recycling Initiative The adoption of the waste recycling initiative at Naza TTDI s office premise started in The initiative continues until now where a recycling committee comprising of employees is established to manage, educate and create awareness among employees of the company.

2 Recycle bins are placed on every floor of Naza TTDI office

3 2. Rehabilitation and Enhancement of Facilities and Promotion of Kuala Selangor Nature Park To further enhance environment education and boosting Kuala Selangor Nature Park as an eco-tourism site, Naza TTDI has collaborated with the Malaysian Nature Society and The Star Media Group for the rehabilitation and enhancement of the facilities and the promotion of Kuala Selangor Nature Park with the ultimate goal of securing an international wetland status from the Ramsar Convention. Following the MOU signing in June 2015, various work were undertaken by employees of the company with support of its business partners that include the following:- (a) Establish a colour code scheme for all building structure within the park and re-painting works them (b) Develop consistent signage which will be installed progressively throughout the park (c) Enhance public toilets (d) Repair damage building structure (e) Promote the park through media publicity

4 Enhancement work done by staff and business partners of Naza TTDI

5 3. Collaborating in environment programme with Local Authorities Naza TTDI have been an active partner in supporting Majlis Bandaraya Shah Alam (MBSA) Shah Alam Trees for Life programme. This tree planting initiatives was participated by employees of the company on an annual basis since 2013.

6 Please highlight three (3) good customer service initiatives, from pre- to post-sales 1. Pre Sales Attend to enquiries and channel to the relevant parties for necessary actions to be taken Acknowledge enquiries within a fast turnaround time 2. During Sales Provide attractive discounts and rebates to potential customers Provide proper and professional handling-over process to customers Provide full explanation on procedures of purchasing a property 3. After Sales The Naza TTDI Premier Club was introduced in 2015 to appreciate customers for their loyalty and support to the brand. With this card, members are entitled to discounts on future purchases, enjoy cash rewards and exclusive pre-launch invitations to our properties. Regular engagements with purchasers during festive celebrations such as Chinese New Year High Tea Hold meetings with residents in addressing issues

7 Please highlight three (3) good customer service initiatives, from pre- to post-sales Chinese New Year celebration held at Alam Impian for existing and potential buyers.

8 Please highlight three (3) good staff engagement activities that highlight on how your company constantly take good care of staff s overall welfare 1. Implementation of cashless medical card program for staff A cashless medical card was introduced in January 2015 in response to staff, especially those of executive level and below, having difficulties paying for their medical charges after treatment or during emergency cases. This program replaces the traditional way of pay first and claim later method as bills will flow straight to the company.

9 2. Occasional sport and recreational activities for staff Through the company s recreational club, company-wide sport activities were organised as part of staff engagement which allow staff to compete healthily among each other and attractive prizes were given as a reward. Sports tournament held during 2014/2015 are as follow:- Month Sep 2014 Jan 2015 Feb 2015 Jun 2015 Oct 2015 Games Volleyball Carom Badminton Futsal Bowling To further encourage staff towards a healthy lifestyle, a weekly badminton session is also organised. In addition, for staff seeking adventurous activities, hiking trips to Mount Irau, Mount Yellow and Mount Berembun were organised.

10 Staff engagement activities organised by the company through its recreational club

11 3. Explorace challenge Naza TTDI has come up with its own race known as the VIQ Challenge to promote its brand tagline of Value, Innovation, Quality. Eleven teams of four compete in this race where obstacles were designed to test staff s IQ, mental and physical ability. The race was successfully held in December 2015 and this will continue to be an annual event.