Vendor Scorecard Instructions

Transcription

1 Standard Operating Prcedure Vr Screcard Instructins T access the Vr Screcards: 1. Lg nt 2. Frm the hme page, click n the ETls icn. 3. Lg int the system 4. Next select the Tl Bx icn. 5. Select the ADW Reprting icn. 6. Under the Supply Chain Visibility tab, select the Vr Screcard reprt. 7. Vrs are able t run any f the fllwing fur reprts. Vrs are given the ptin t select a Buyer r run in ttal. a. Vr Screcard Represents actual Vr Screcard frmatted as a pdf file. b. Vr Summary Ttals Mre summarized versin f Vr Screcard in Excel frmat. c. Vr Summary Breakdwn by Buyer Represents same reprt as Vr Summary ttals but brken dwn by Ace Buyer d. Article Summary---Details f vr s skus and their current mnth and YTD perfrmance Drilldwns Once a Vr Screcard is run fr the current mnth, there are several drilldwns that are available thrughut the dcument by clicking n the blue underline hyperlinks: (Previus mnth s Vr Screcards d nt have the ptin t drill.) 1. Sku Level Detail (RSC Sales Sectin)- All links within this sectin are identical, prduce the same inf. a. Displays all the nn-cancelled sku s fr the vr alng with a plethra f attributes and metrics fr thse skus (i.e. UPC cde, RSC Sales, Inventry Turnver, Service Level) 2. OTIF (On-time in Full) (cming sn) Prvides PO/Item level details indicating (Late, On-Time and N Fill) 3. Vr Minimum Drilldwn a. Reflects the Vr Minimum values by RSC and sub-vr laded in Ace s AWR Buying system b. The values displayed here are triggered ff f the sub-vr flag. If this flag is set t Yes, then the sub-vr values are displayed. If this flag is set t N, the main vr s values are displayed. 4. Quick Respnse Drilldwn - Reflects a rlling 12 mnths mnthly data brken dwn by Quick Respnse attribute 5. Nn Stck/DS Article/Whlesale EJD List the articles that fall within the given categry 6. Vr cmpliance Fines List the chargeback # and qty assciated with the fine. Users will still need t g t the Vr AP Data system within acehardware-vrs.cm t retrieve the dcuments Vr Screcard Versin 3.0 Page 1 f 6

2 Standard Operating Prcedure 1.1 Definitins f Fields included n Vr Screcard Sectin Field Name Descriptin Perid Represented : vs. Calar All Buyers Assciated with Vr# Article Cunts per Buyer Represents the article cunts (excluding cancelled skus) fr each Buyer assciated with the vr. When the Vr Screcard is run fr the vr in ttal (n buyer selected), n buyers will be highlighted. When the Vr Screcard is run fr a specific buyer fr that vr, that buyer cde is highlighted in gray. Whlesale Sales RSC Sales Represents Warehuse and Bulletin sales cmbined Service Levels t Ace Retailers Drp Ship Sales Represents the sales f prduct sld directly frm the vr t Ace s retailers. Each Service Calculated as each sales as a % f unfiltered each demand Dllar Service Calculated as sales $ as a % f unfiltered dllar demand Inventry Value Inventry $ Represents nhand inventry valued at MAP cst (mving average price) perid On Order $ Represents inventry rdered but nt received perid Clseut Inventry $ Avg Inventry Turns Represents inventry with article status f 9 = clseut status (n lnger active) Calculated as: Cst f Sales fr Past 12 Perids divided by Rlling 13 Mnth Avg Inventry Sku Cunt RSC Stck Articles Represents all distinct skus stcked in the RSCs and RDCs that are nt cancelled (includes active, new, clseut, temprary, and seasnal skus). As f 5 th day fllwing fiscal perid perid STOP prgram Ace Brand Skus Discvery Assrtment Nn-Stck RSC Articles DS Articles Whlesale EJD Articles Represents the distinct # f skus designated n Ace s STOP prgram (prvides retailers favrable handling charges and freight). Represents the # f Ace private label skus fr the Vr (excludes cancelled) Indicates the # f unique articles that are include in each f the Discvery plangrams fr retailers (Cnvenience, Cre and Super). Represents a distinct cunt f articles purchased by retailers thrugh the RSC s that are nt regularly stcked in Ace s warehuses. Represents a distict cunt f articles in the Acenet Direct Prgram (nt in the WHSE but available t purchase thrugh the retail purchasing system) Represent a distinct cunt f articles that are slely available fr EJD custmers, nt available t the Ace retailers perid perid perid perid perid perid Vr Screcard Versin 3.0 Page 2 f 6

3 Standard Operating Prcedure Shipping Perfrmance Using ASNs Vr Cmpliance Set Vr Prcessing Days On-Time In Full (OTIF) OTIF with Backrders Wtd Avg Lead Time Days Days Late t Expected Ship Date (Percentile (in eaches) Plicy A Defective Claims # f Claims Represents the current expectatin f hw lng it shuld take a vr t prcess ur rder and have it ready fr shipment. The Vr Prcessing Days are used in Ace s calculatin f Expected Ship Date (PO Date + VP Days= Expected Ship Date(ESD)). The ESD is adjusted fr weeks hlidays and prmtins. An each level fill rate measurement that includes an element f timeliness. Orders shipped by "the due date + a 4 calar day grace perid" is cnsidered success. Supplier shuld fcus shipping bth timely and cmplete # f Eaches Shipped by Ace s ESD +4 calar day grace # f Eaches Ordered See Set Vr Prcessing Day fr ESD Calculatin The OTIF fill rate measurement but iimpacted by utstanding backrders. Unfilled backrders impacts this metric until the pen items are either filled r cancelled frm the system. As such, fcus shuld be applied t fulfilling Ace s backrders # f Eaches Shipped by Ace s ESD +4 calar day grace # f Eaches Ordered + Open backrder Qty See Set Vr Prcessing Day fr ESD Calculatin Lead time measures the # f days between the PO date and the receipt date. This metric takes int accunt all receipts and is weighted by the dllar value f the receipts. The current perid represents the average lead time fr a rlling 4 week perid. The rlling 13 Mnths represents a rlling 56 week measurement. Represents the average # f days beynd the ESD that the supplier needed t fulfill the dented % f eaches that Ace rdered. Timely shipments cupled w/limited variance is the recipe fr success. See Set Vr Prcessing Day fr ESD Calculatin Represents the # f Plicy A defective claims submitted by retailers (n dcumentatin required). Calar $ Value f Claims Represents the dllar amunt f the Plicy A defectives Calar Claims as % f RSC Sales Represents the defective claim dllars as a % f RSC Sales. Nte: there is ften a lag between the sale f the prduct and the filing f the defective claim. Quick Respnse Scre Represents the average % the vr has cmplied with the 9 criteria f Quick Respnse n shipments inbund t ur RSCs. Insurance Certificate Vr Indemnificatin Certificate Drpship Certified EDI 850 PO EDI 997 PO Acknwledgement Indicates whether Ace has an insurance certificate n file with a future expiratin date and that it meets Ace s minimum requirements. The expiratin date f the certificate is als displayed. Indicates whether Ace has a vr indemnificatin certificate n file fr this vr. Indicates whether the supplier was certified t participate in the AceNet Direct prgram, an exted catalg prgram that prvides the retailer with visibility int additinal suppliers skus that are nt currently available thrugh the Ace WHSE netwrk Indicates whether the vr is set up t electrnically t receive ur purchase rders thrugh an EDI 850 dcument. Indicates whether the vr electrnically acknwledges receipt f Ace s POs thrugh an EDI 997 dcument. Calar Vr Screcard Versin 3.0 Page 3 f 6

4 Standard Operating Prcedure Vr Cmpliance Fines EDI 856 Advance Shipping Ntice EDI 810 Invice Electrnics Funds Transfer Barcde Nn-EDI Invices EFT, VI Insurance New Start Audit Preferred Carrier Damaged Claims Price Allwance Quantity Chargeback Price Chargeback Case Pack Crrectin Indicates whether the vr ss advance shipping ntices (an EDI 856 dcument) that signals t Ace that they have shipped prduct n ur purchase rders. Indicates whether the vr electrnically transmits their invices t Ace via an EDI 810 dcument. Indicates whether vr allws Ace t make payments t them via an Electrnic Funds Transfer (rather than a check). Indicates that merchandise received at the RSCs had missing r imprper bar cde labels attached t the packaging. Indicates that the vr des nt accept EDI 850 purchase rders, r des nt submit EDI 856 ASNs r des nt transmit EDI 810 invices and/r EDI 812 credit mems. Indicates that the vr has nt submitted bank infrmatin s that Ace can pay the vr electrnically. Indicates that the initial shipment f an item cntained a mismatch in either weight, quantity r bar cde labeling, as cmpared t the initial prduct data wrksheet fr that item. Indicates that the vr did nt use an Ace preferred carrier t ship merchandise t the RSCs. See the Ace Hardware Preferred Ruting guide within the website Represents the quantity and dllar amunt f the damaged claims charged against the vr (inbund WHSE) Chargeback $ and transactin cunt: Supplier prvides a belw the line credit within the invice rather than reflecting it in the PO Price. Chargeback $ and transactin cunt: Within the invice, supplier bills Ace fr mre units than Ace receives Chargeback $ and transactin cunt: Supplier per unit invice unit price is mre than cst listed n the PO Reflects the number f transactin & dllars value placed n hld/delayed due t incrrect case pack billing. The invice case pack qty shuld match the case pack qty rdered n the purchase rder. The $ value listed in this clumn is nt a chargeback t the supplier. Ex, purchase rders place at the each qty and price shuld receive an invice at the each qty and price. Negtiated Terms Standard Cash Terms Represents the cash discunt % and # f days allwed fr payment as negtiated with the vr. Vistex Extraneus Allwance New Stre Allwance Advertising Allwance Represents the extraneus allwance % based n purchase vlume negtiated with the vr. Typically this % f purchases is charged back t the vr n a quarterly basis. The YTD $ Cllected is nly captured fr thse vrs extraneus agreements that are laded in the Vistex system. Represents whether the vr participates in ur Branching Out prgram by funding a prtin f new stres pening inventry investment. Represents whether the vr is cmmitted t funding ur advertising initiatives thrugh an annual advertising allwance. Vr Screcard Versin 3.0 Page 4 f 6

5 Standard Operating Prcedure Freight Terms RSC Prgram Represents the freight terms fr shipments int ur RSCs. (PPD=Prepaid, COL=Cllect) Freight Terms DS Prgram Represents the freight terms fr shipments being shipped directly frm the vr t retailers. RSC Purchasing Vr Minimum Setting Represents the vr minimum being used within Ace s Buying system (AWR system). This can vary by RSC, sub-vr, etc. Details f this can be drilled int. Defective Plicy Represents the defective claim plicy negtiated at a vr level. Specific article verrides are pssible. Cllabrative Vr Indicates whether the vr is set up as a CCP vr whereby they cntrl the warehuse replenishment (cutting f POs) fr Ace. Accuracy and Cmpleteness Measure Initial Invice Acceptance Rate Represents the % f invices that successfully passed thrugh Ace s EDI 810 edits. Invice Price Errrs Indicates the # f invices that were initially blcked due t pricing issues (nt quantity) when the invice was matched with the PO. Invice Qty = ASN Qty 2- Way Line Level Qty Match that measures accuracy: Represents the % f invice lines where the qtys matched the ASN Qty. If bth dcuments match Pass; therwise, Fail FIscal ASN Qty = Receipt Qty 2-Way Line Level Qty Match that measures accuracy: Represents the % f Receipt line qtys where the qtys matched the ASN Line Qty. If bth dcuments match Pass; therwise, Fail Invice Qty = ASN Qty = GR Qty 3-Way Line Level Qty Match: Represents the % f ASN line qtys where the qtys matched the Receipt Line Qty. If the 3 dcuments match Pass; therwise, Fail ASN Create = ShipDate At the ASN Level, this is a timeliness cmparisn f ASN transmissin date vs. the ship date prvided within the ASN. If the ASN Transmissin Date is Greater than Ship Date Fail. Supplier shuld transmit the ASNs the same day rder is shipped. Vr Screcard Versin 3.0 Page 5 f 6

6 Standard Operating Prcedure 1.2 Drilldwn Elements Frm the mst recent Vr Screcard available, users have the ability t click n any f this year s current perid sales figures in rder t drill int article details. (Previus mnth s Vr Screcards d nt have the ptin t drill.) The drilling prvides the fllwing fields fr articles: Lcatin Cunt (includes RSCs and RDCs) Article Status by Site Descriptin UPC Manufacturer# CDX Natinal Central Ace Brand (private label) Stck vs. Nn-stck Defect Gds Plicy Override (at article level) STOP prgram Cuntry f Origin Purchase Price Retailer Cst (maximum) Ace Retail (maximum) Minimum Birthdate MIU (indicates whether the article is sld in multiple selling units i.e. rpe, wire) IPU Inventry Quantity Inventry $ On Order Quantity (includes internal transfers i.e. frm RDC t RSC) On Order $ (nte: internal transfers are valued at zer $s) Clseut $ Average Inventry (rlling13 mnths inventry) Crprate Inv Turns (represents inventry turnver fr the article based n 12 mnth cst f sales divided by rlling 13 mnths avg inventry) 20XX Vr Turns Gal Established by the Inventry Dept at the beginning f each year Each Service Level% Whlesale Stre Cunt (represents # f stres purchasing the article in the current perid and YTD) RSC Sales: Merchandise Class Sales Eaches TY and LY Current Perid Sales $ TY and LY Current Perid Sales Eaches TY and LY YTD Sales $ TY and LY YTD Merchandise Class Name Prduct Grup Prduct Grup Name Discvery: Discvery Status (recmmed by Discvery and included in at least ne plangram) Cnvenience Plangram name Cre Plangram name Super Plangram name Discvery Department Discvery Categry # Discvery Categry Name Vr Screcard Versin 3.0 Page 6 f 6