MANAGED MOBILITY SERVICES Brochure. Enabling Mobile IT

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1 MANAGED MOBILITY SERVICES Brochure Enabling Mobile IT

2 Mobile IT can transform your business. 80% Of total mobility IT costs occur after initial purchase However, it s a complex and time-consuming challenge to manage your mobile contracts, users, devices, costs, and security, effectively. 1 1/2 Hours average time spend on IT user support per week - a growing proportion on mobile Only 20% of corporate users installed the latest and most secure Android OS version Supporting Source: Gartner, Wandera,

3 Placing greater demands on your IT team and budgets, whilst creating new IT support challenges. Sourcing and funding the right mobile devices Supporting end users & mobile administration Manging mobile device staging, repairs and recycling Identifying and managing mobile security risks Monitoring and managing mobile data consumption Controlling roaming voice and data costs Manging telecoms budgets with increasing demand Implementing effective mobile usage and security policies

4 And with the rapid growth of mobile IT, data consumption, BYOD, international working, and the Internet of Things (IoT), the challenge is set to grow significantly over the coming years. Source: Cisco VNI Global Mobile Data Traffic Forecast,

5 Looking for an independent guide to help you navigate the challenges of managing a large, complex mobile estate? Our independent Enterprise Managed Mobility Services team specialise in helping organisations with large mobile estates to implement effective mobile management and purchasing strategies. Our experienced team can provide project support to audit mobile costs and usage, and to negotiate the optimum market terms for your mobile services and devices. We also provide a range of in-life services to help IT teams manage mobile devices, security, costs, and usage on an ongoing basis. Mobile Expense Management Mobile Device & Data Security Utelize can help. Mobile Device Lifecycle Management Mobile Network & Device Procurement

6 Mobile Expense Management Organisations of all sizes, from all sectors, are unknowingly overspending on mobile services. Are you? Hidden costs, inappropriate tariffs and contracts, unused services, exceptional usage, policy breaches and billing errors exist in almost all mobile budgets. However, many of these opportunities to reduce and control costs can only be truly uncovered when an organisation has a detailed and continuous understanding of how it uses and manages its mobile services and devices. An effective mobile expense management strategy can help you to optimise your mobile costs quickly, releasing significant budget that can be reinvested in transforming your Mobile IT. Our managed mobile expense management service is tailored to your organisation s requirements and can include: invoice validation and budget variance tracking cost centre recharge and reporting user statements and usage policy management inventory management removal of unused services order tracking and order processing cost & tariff optimisation with savings tracking

7 Mobile Device Lifecycle Management Optimising mobile device purchasing and in-life support. The rapid growth of smartphone and tablet adoption within business has brought with it a whole range of new challenges for IT teams to manage. Whilst device and data security are always of paramount importance, the effective management of device sourcing, staging, repairs and end of life processes like recycling, data cleansing, and even device resale are becoming a growing drain on IT resources. As a result, organisations of all sizes are starting to consider the management of these devices as a lifecycle process, in the same way that they treat other mobile user computing. Utelize s Mobile Device Lifecycle Management (MDLM) service brings together leading mobile device logistics, finance, security and support to deliver a one-stop solution to these in-life device management challenges. Delivered as either an independent support service, or as a simple monthly device rental charge, our flexible service can help to reduce mobile device and support costs dramatically, whilst freeing up your IT team for more strategic work.

8 Mobile Device & Data Security Enabling Mobile IT without compromising your device & data security, and end-user experience. With mobile users increasingly either demanding the ability to use their own mobile devices for work-related resources, or business users looking to access personal applications and content from their corporate owned devices, IT has never had more challenges to address when it comes to end-user technology decisions and data security. Utelize s Enterprise Mobility Management (EMM) services bring together tailored support, and market-leading technologies, to help you address the challenges of BYOD support, data security, and application management. We ll help you to establish and manage effective Mobile Device Management (MDM) and Mobile Threat Prevention (MTP) policies, enabling you securely to separate business and personal applications and data - without compromising the end-user experience. We can also provide real-time solutions that help to identify and protect against mobile viruses, manin-the-middle attacks, and data leakage, whilst also controlling UK and roaming data usage, and preventing access to inappropriate content and applications.

9 Mobile Network & Device Procurement Experienced support to optimise your mobile sourcing and vendor relationships The mobile industry is renowned for overcomplicating its services, contracts, and tariffs. And with rapidly-changing business requirements, and uncertainty over the economy, it s a complex challenge for your IT and purchasing teams, to ensure they are achieving the optimum pricing today, whilst also ensuring that contract terms are flexible enough to deal with the changes that will come tomorrow. Our hands-on sourcing specialists are experienced at negotiating right fit mobile airtime and device contracts for our customers. They ll work with you to understand fully your business requirements and future plans, supported by detailed analysis data based on your actual mobile costs and usage - ensuring they match the right contract terms, purchasing models, and tariffs with your profile and needs. Our support services include: mobile network contract negotiations & RFP s mobile billing audits and benchmarking implementing multi-network coverage sourcing and financing unlocked devices international mobile procurement MDM and device security license sourcing

10 Some of our customers and what they say about us... We ve worked with Utelize for a number of years and we d highly recommend their services. Professional, first-class customer service across the team, and in my experience, unparalleled market expertise Martin Evans - Head of IT Service Management, HomeServe Having previously worked with the major mobile networks directly, we found mobile management a struggle. Since moving to Utelize, we ve received excellent proactive support, dramatically cut our costs and removed bill-shock, whilst freeing up our IT team from mobile administration. Justin O Sullivan - EMEA Communications Service Manager Mitsubishi Corporation International

11 Utelize: Enabling Mobile IT Significantly reduce business mobile costs Effectively manage mobile usage & policy Negotiate flexible rightfit mobile contracts Free up your IT team and resources for strategic work Secure your mobile devices and business data Allow your employees to work more productively

12 Enabling Mobile IT 1 Malvern Hills Science Park, Geraldine Road, Malvern, Worcestershire, WR14 3SZ