Real results, real fast.

Transcription

1 SALESFORCE ACCELERATORS: Real results, real fast. Salesforce has the power to radically transform your business. But to get maximum impact and business value from your investment and take it to the next level, some companies need a little assist focused solutions, one-time setups, or specific transfers of know-how. That s where Accelerators come in. WITH SALESFORCE ACCELERATORS YOU CAN: Salesforce Accelerators are short engagements designed to tackle specific issues, deliver key outcomes, and get you where you re going, fast. SOLVE KEY BUSINESS CHALLENGES Some are quick, easy, and accomplished remotely. Others connect your team to elite, cross-disciplinary Salesforce specialists for in-person consults. But they all have one thing in common: they help your team hit the ground running, expedite integration, and deliver maximum ROI. DRIVE PRODUCTIVITY AND ADOPTION GET PERSONALIZED RECOMMENDATIONS

2 Request an Accelerator As a Commerce Cloud customer you have a Premier Success Plan. You may request any Accelerator from the Commerce Cloud Accelerators by contacting your Success Manager to get started.* *Subject to availability for delivery location. PREREQUISITES TO SCHEDULE ACCELERATORS: An executive sponsor who will confirm business objectives and champion the engagement System administrator or similar role to lead execution with guidance from the Salesforce specialist

3 Organizational Design Review Design an efficient organization for operating successfully on Commerce Cloud. Whether you have identified new capability needs through an Operational Impact, are planning for future growth, or transforming the business, our experts can provide tools and guidance to support you. Gain business insights. Advanced Site Search Tuning Conduct a site search audit using Commerce Cloud s Quality of Search testing tool. Benchmark to areas of opportunity to fine tune your on-site search experience. This assessment generally covers the following areas: Found and not found search terms Analysis of current search tool usage Search effectiveness High level UX Search refinement gain business insights. Search Engine Optimization (SEO) Improve SEO performance with actionable recommendations. This assessment generally covers the following areas: Content structure & quality Ranking keywords Mobile-specific SEO SEO competition Commerce Cloud SEO feature adoption SEO strategic vision Leveraging keyword opportunities Gain business insights, minimize operating costs, achieve faster ROI. Creating Compelling Experiences Using Commerce Cloud Maximize the potential of campaigns, promotions, and qualifiers as a key tool for converting browsers to purchasers. This could include: Use cases for marketing plan execution Relevant examples for creating compelling content offers Use cases for segmented and personalized offers Improvements in operational efficiency gain business insights.

4 Mobile Improve your mobile site experience. This assessment generally covers the following areas: Mobile optimization health check, complete with a tailored list of recommended actions Mobile operations streamlining Making the business case for an app Mobile site speed Brand touchpoint recommendations in mobile apps outside your ecosystem, e.g. social achieve faster ROI. Shopper Journey Health Check Increase site visit and wallet share by identifing traffic and revenue distribution by device. This assessment generally covers the following areas: Shopper Journey Benchmarks against comparison set Shopper Journey Benchmarks quarter-over-quarter UX analysis based on agreed on criteria with client (path to PDP, checkout, etc. ) Gain business insights. International Expansion Identify success factors for fast time-to-market of your geographic expansion plans. This assessment generally covers the following areas: Growth opportunities and project approach; market prioritization Key challenges and critical success factors of target market(s) Architectural setup with pros and cons for your organization Gain business insights, achieve faster ROI, increase revenue. Einstein Product Recommendations Optimize Product Recommendation performance by conducting: Recommender setup review Recommendation strategy evaluation Product data assessment Product Recommendations performance benchmark Optimization roadmap gain business insights, minimize operating costs.

5 Merchandising Strategies with Commerce Cloud Optimize your merchandising strategy using key Commerce Cloud features and industry best practices that include: Product findability strategies Personalization opportunities Commerce Cloud feature optimization Review of best practices by device Innovative consumer interactions off your site Increase revenue. Webpage Speed Identify page performance optimization opportunities that enhance the shopper experience by improving load performance across various shopper touchpoints. This assessment generally covers the following areas: Current site speed for various browser types Overall page weight and how that affects latency Total number of requests to load a page Image request share to total requests Influence of script loading sequence in page performance Image compression opportunities Headers, redirects, external tags and other factors that affect page performance Gain business and technical insights.