Planon Corporate Profile. Integrated software solutions to streamline all business processes around buildings, people and workplaces

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1 Planon Corporate Profile Integrated software solutions to streamline all business processes around buildings, people and workplaces

2 An innovative global leader with over thirty years of IWMS experience Consistently recognised by Gartner as a market leader Integrated by design and futureproof solutions that evolve with your organisation Globally standardised software that allows for local customisation Experience, knowledge and market standards combined in one solution The added value of Planon solutions A leading global software supplier, Planon helps organisations to streamline business processes for buildings, people and workplaces. Planon s innovative solutions are proven to deliver improved efficiency and cost reduction. Planon s customers benefit from an integrated approach to software for Real Estate, Space & Workplace, Maintenance, Integrated Services and Sustainability. Planon s software provides a single source of the truth and valuable management information. Over the last 30 years, Planon has focused on and significantly invested in product development. The Research & Development team at Planon consists of over a hundred employees who continually improve our home-grown software solution. Planon s software is integrated by design and has reassuringly been developed 100% in-house. I d have no hesitation in recommending Planon as an Integrated Workplace Management System; Planon has the built-in flexibility for fine-tuning to ensure compliance with local legislative requirements and with a complex real estate portfolio like ours. Ian Dunning, Global Facilities Director - Unilever 2

3 Global coverage, local focus Planon was founded in 1982 and has offices in the United Kingdom, Hong Kong, Singapore, the Netherlands, Belgium, Canada, Germany, France, India, Austria, and the United States. With over 2,000 customers in 40 countries, Planon is the chosen partner for numerous leading international organisations as well as local businesses, government and universities. Planon customers benefit from proven global experience and support with leading best practice approaches. Planon s software solutions are a seamless match for multinational companies that have complex technological and functional requirements given its functionality for multiple languages, time zones and currencies. Although Planon operates internationally, delivery and implementation is managed on a local level and takes into account local and legal requirements through simple customisation not configuration. It is a unique combination that is versatile and designed to provide optimum results. A Reliable, Market Leading Player Gartner the independent technology research organisation has positioned Planon in the Leader section of its Magic Quadrant for Integrated Workplace Management Systems (IWMS) since Gartner describes Leaders as organisations that deliver powerful, reliable applications based on solid platforms and high-quality service. Integration And Technology Planon collaborates closely with leading software suppliers including SAP, Oracle and Microsoft to enable a seamless integration with a range of other critical business applications. Planon is: A proven world-wide and specialised leader. A customer-driven organisation. The choice of leading global organisations. An expert in innovation. An autonomous, stable, and reliable partner. 3

4 Planon s vision Planon understands that the added-value of its software is the delivery of high-quality management information. When that information originates from a fully integrated solution, it enables achievable and measurable improvements in business processes. Planon enables Real Estate and Facility Managers to make a valuable contribution to the success of their organisations, whether they are in internal facility services, commercial service providers or management organisations. Planon s vision is focussed on several key areas. The beauty of the Planon s software is that it is an out-of-the-box solution. John Litherland, Office Services Manager - Boots 4

5 Economics Creating insight into costs and consumption and optimising supporting business processes, aiming for targeted cost reductions and improved efficiency. This results in an immediate contribution to improved profitability, continuity, competitive edge and added value for stockholders. technology Improving systems integration and standardisation and answering a growing demand for mobility and cloud computing. This contributes to maximum flexibility at the lowest possible Total Cost of Ownership (TCO) combined with the deployment of technology, information and tools that comply with the organisation s wishes and requirements. sustainability Creating insight on the consumption, emission, costs and mapping the sustainability profile of buildings and processes, enabling targeted improvements. This results in measurable cost and emission reductions, proven compliance with laws and regulations, and a significant contribution to the realisation of the organisation s sustainability objectives. Real Estate and Facility Management Strategy Aligning the existing and future demand for real estate, workspaces and support services on the basis of appropriate portfolio management and sophisticated contracting strategies. This results in a real estate and services strategy that is fully in line with continuously changing demand from the organisation s core operations. Workforce Mobility Facilitating increasingly mobile employees to combine the realisation of higher productivity with a sustainable work-life balance. This results in a productive work environment that is not just cost efficient but also contributes to being a socially responsible employer. compliance Reducing risks and complying with increasingly stringent (inter)national laws and regulations. This results in proven compliance and reliable reports, enhancing the organisation s reputation and reducing financial and legal risks. business Continuity Guaranteeing an accessible, wellmaintained and secure work environment for organisations and their employees, ensuring uninterrupted business and an attractive work environment that enables employees to deliver the best possible performance. 5

6 Proven solutions The standardised out-of-the-box Planon solutions encapsulates over 30 years of practical experience combined with leading market standards which together enable Planon to deliver, manage and maintain proven solutions and support services for real estate, accommodation, workspaces and infrastructure. The solutions broad functionality ensures an optimal match for current and future strategy. Planon enables us not only to improve and innovate our processes, but also delivers our clients full visibility and transparency on our services, offering them greater performance and reactivity and, ultimately, the best value for their money. Pascal Milland, VP of FM Services - Sodexo 6

7 Planon Real Estate Management In line with organisational objectives Planon s Real Estate Management solution provides relevant strategic information to manage an organisation s largest asset efficiently. It features streamlined processes for optimising any real estate portfolio. Planon enables optimal support throughout the real estate life and facilitates the primary processes and reduction of accommodation and operational costs. Planon Maintenance Management Maintain real estate and asset value Planon s Maintenance Management solution ensures optimal asset performance for buildings, systems, and equipment, whilst enabling cost-efficient maintenance. By combining accurate maintenance planning with the preventive and condition-based maintenance, operational and maintenance costs can be reduced. Deploying Planon minimises disruption enables business continuity and encourages sustainability objectives. Planon Sustainability Management A single integrated solution Planon s Sustainability Management solution measures and monitors the sustainability profile of buildings and processes and enables improvements. This results in a continuous circle of improvement and cost saving aligned to market standards. Planon helps reduce an organisation s energy consumption, emissions and facilitates reporting compliance with local or national legislation. Planon Space & Workplace Management For the modern workplace Planon s Space & Workplace Management solution provides the tools to manage different accommodation and workplace concepts. The solution offers solutions for implementing the New Way of Working in practice and facilitates cost and space reduction. Planon helps optimise accommodation processes, improves the occupancy of meeting spaces and workplaces, and increases the service level for employees. Planon Integrated Services Management Multiple disciplines in a single solution Planon s Integrated Services Management solution integrates people and workplace focused services into a single solution, allowing control and monitoring throughout the request-todelivery process. Planon monitors Service Level Agreements, helps improve employee productivity and customer satisfaction. 7

8 Proven and ready-to-use best practices Planon software includes for all software solutions a suite of best practices called Accelerator, accelerating the initial implementation and driving continuous innovation to improve your organisation s performance. Accelerator brings over 30 years of combined experience in 2,000 worldwide implementations into a standardised best practice that includes proven and ready-to-use processes. Accelerator provides pre-configured processes, including workflows, catalogues, reports, dashboards, templates, roles, authorisations, data import facilities and configuration descriptions. It provides the tools to run operations efficiently and effectively. Additionally, Planon offers also market specific versions and a version especially for service providers. Benefits from Accelerator include: Shortened time-to-value: Accelerator reduces the time and effort spent in initial design and implementation by offering true out-of-the-box business processes that ensure fast and measurable results. Working with standards: Accelerator includes industry standards from IFMA, CoreNet, CEN, OSCRE, LEED, BREEAM and many more that enable benchmarking, chain integration, and the use of a common language. Simplified implementation: Accelerator allows you to use business processes immediately without any design and configuration effort. Integrated processes: all Accelerator processes are interconnected and integrated by design, driving more value from your Planon solution and facilitating cross-discipline processing, reporting and analyses. Ongoing innovation: Accelerator offers the flexibility to adapt Planon innovations and new business processes very easy and fast. This ensures alignment with evolving needs and allows you to innovate continuously to maximise your core business contribution. After implementing the Planon solution we can report information easily and consistently to statutory wich saves us considerable time. Wil Boemen, European Head of Facility Management & Sustainability Iron Mountain 8

9 The solutions in Planon software have been designed to meet the requirements of different users, to ensure maximum employee acceptance and use, including: Self-service employees: employees who work in the scope of primary processes and have easy intranet-based access to services and information. Management teams: employees responsible for budgets, quality and planning & control and with easy online access to dashboards and relevant management information. Professional administrators: employees responsible for planning, preparing and monitoring administrative accesses who need access to the full functionality of Planon software. Field service staff: employees or external service providers responsible for the practical execution of work who use mobile solutions. Application managers: employees responsible for administration and maintenance of the standards and process set up in Planon software. 9

10 Customer centric services and support Planon provides professional services for software deployment, from preparation and implementation through to live utilisation. Planon has highly skilled and experienced consultants and specialists worldwide who help customers to improve continuously their deployment of the software, to drive innovation in their processes, and to deliver best value solutions. Planon Universe delivers services using a one-stop-shop principle, and by taking full responsibility for a customer s needs, it ensures both quality and continuity. Planon s services include: Preparation services Optionally review or redesign your business processes, write business cases or Return of Investment cases, and prepare project organisations to ensure a smooth and result oriented implementation. Implementation services Including project management, configuration of interfaces and integrations, business consultancy, finetuning of Accelerator, and training. These services utilise standard methods and ensure an in-time and in-budget go live. Exploitation services These include Planon s professional 24/7 helpdesk, e-learning, training, application management services, technical support and software maintenance for interfaces. The transition to Planon was very smooth and seamless; it s like the old system never existed. Geraldine Rowe, Facilities Project Manager - Edinburgh Napier University 10

11 Solutions focused on specific needs Globally operating organisations and local businesses deploy Planon s software to streamline their business processes. With over 2,000 customers in 40 countries, Planon can deliver industryspecific solutions tailored to specific challenges. Multinational organisations Financial Services FM Service providers Public Services Education Healthcare Retail Industrials Pharmaceutics & Biotechnology 11

12 With over 30 years of facilities management experience, Planon is the leading global provider of software that supports organisations who aim to optimise workplaces, services and assets. Planon delivers innovative software, proven best practices and professional services that increase workplace productivity and cost efficiency. Planon s software is inhouse developed and all components are fully integrated to deliver reliable management information. Gartner the leading independent technology research organisation has consistently rated Planon as a global leader in their Magic Quadrant for Integrated Workplace Management Systems (IWMS). Planon has implemented its comprehensive solutions for over 2,000 clients, supported by offices around the world. To learn more about Planon s IWMS software visit or follow us international Tel.: info-int@ CANADA Tel.: info-ca@ hong kong Tel.: info-hk@ the netherlands Tel.: info-nl@ austria Tel.: info-at@ france Tel.: info-fr@ INDIA Tel.: info-in@ united kingdom Tel.: info-uk@ BELGIum Tel.: info-be@ germany Tel.: info-de@ SINGAPORE Tel.: info-sg@ united states Tel.: info-us@