International Training Calendar 2018 Kigali - Rwanda

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1 International Training Calendar 2018 Kigali - Rwanda INSTITUTE FOR CAPACITY DEVELOPMENT (ICD) Contact Details 50 KN59 Street Q. Matheus Road P. O Box 545 Kigali Rwanda Coordinator: Mr Kenias Takavarasha Phone: Cell Fax: Website Skype coordinator@icdtraining.com icdtraining1

2 Computing and Information Technology Management (CITM): Venue: - Kigali (Rwanda) Code Courses Duration Dates Cost (US$) CITM 1 Adobe Acrobat 7 CITM 2 Adobe Acrobat 8 Pro CITM 3 Adobe Photoshop CS - Foundation CITM 4 Adobe Photoshop CS - Intermediate CITM 5 Adobe Photoshop CS3 - Advanced 3250 CITM 6 Adobe Photoshop CS3 - Expert 3450 CITM 7 Adobe Photoshop CS3 - Foundation CITM 8 Adobe Photoshop CS3 - Intermediate CITM 9 Advanced Computer Skills for Personal Assistants 3250 CITM 10 Advanced HTML Programming 3250 CITM 11 Computer Basics - Advanced 3250 CITM 12 Computer Basics - Expert 3450 CITM 13 Computer Basics - Foundation CITM 14 Computer Basics - Intermediate CITM 15 Core Essentials - MS Access 1

3 CITM 16 Core Essentials - MS Excel CITM 17 Core Essentials - MS Outlook CITM 18 Core Essentials - MS PowerPoint CITM 19 Core Essentials - MS Project CITM 20 Core Essentials - MS Publisher CITM 21 Core Essentials - MS Word CITM 22 Database Management Techniques 3450 CITM 23 Desk-top Publishing 3350 CITM 24 Digital Crime Investigation 3450 CITM 25 Disaster Recovery Planning 3450 CITM 26 Endpoint Security and Network access security 3450 CITM 27 Fryptology in security 3450 CITM 28 Fundamentals of HTML Programming 1 week CITM 31 Introduction to Operating Systems 1 week Jan, Mar, May, Jun, Sep, Dec CITM 32 Introduction to System and Network Security CITM 34 Law of Data Security and Investigation 3450 CITM 35 Management Information System and Data 3550 Management CITM 37 Microsoft Excel Advanced

4 CITM 38 Microsoft Excel Intermediate CITM 39 Microsoft Excel Introduction 1 week CITM 40 Microsoft Internet Explorer CITM 42 Microsoft SharePoint Designer CITM 43 Microsoft Windows CITM 48 Microsoft Word Advanced 3250 CITM 49 Microsoft Word Intermediate CITM 50 Microsoft Word Introduction 1 week CITM 51 Network Security Administration and Management 3500 CITM 52 Online Publishing 3450 CITM 53 PC Configuration and Troubleshooting 1 week CITM 54 Social Engineering Deception and Defences 3450 CITM 55 Windows 2008 Server Administration and 3450 Management CITM 56 Network Security Administration and Management

5 Energy and Sustainable Development (EASD): Venue: - Kigali (Rwanda) Code Course Duration Dates Cost (US$) EASD 1 Advanced Energy Economics 3250 EASD 2 Analysis & Planning of Investment Projects in the Energy Sector 3250 EASD 5 Energy and Climate Change EASD 6 Energy Auditing EASD 9 Energy Planning & Sustainable Development EASD 10 Energy Project Planning & Evaluation EASD 11 Environmental Impact Assessment of Energy Projects EASD 12 Environmental Monitoring in the Energy Sector EASD 14 Financial Management of Energy Projects EASD 15 Financing of Energy Projects 1 week EASD 16 Fundamentals of Energy Infrastructure Project Finance EASD 17 Fundamentals of Wind Energy EASD 19 General Energy Planning 1 week EASD 21 Implementing Rural Electrification Programme 1 week EASD 24 Investment Analysis & Energy Project Management 3250 EASD 26 Liquid Fuels Supply and Demand in Emerging Markets 4

6 EASD 27 Logistics & Supply Chain Management in the Energy Sector EASD 28 Mainstreaming Gender in Sustainable Energy Planning and Management EASD 29 Management of Donor Finance in Energy Projects EASD 30 Management of Energy Installations Systems EASD 31 Micro Hydropower Technology Development 3250 EASD 33 Planning and Management of Energy Resources EASD 35 Planning, Monitoring & Evaluation of Energy Projects EASD 37 Renewable Energy & Sustainability EASD 41 Rural energy Planning and Management EASD 43 Strategic Procurement Management in the Energy Sector EASD 44 Sustainable Energy Planning EASD 45 Sustainable Gas Supply & Demand 5

7 Economic Management and Development Policy (EMDP): Venue: - Kigali (Rwanda) Code Course Duration Dates Cost (US$) EMDP 1 Budgeting for Efficient Economic Management EMDP 3 Economic planning and budgeting Local Authorities Resources Mobilization and EMDP 5 Management EMDP 6 Macro-econometric Modelling and Forecasting 3650 Macroeconomic Policy Analysis and Management : EMDP 7 Concepts, Tools and Techniques Macroeconomic policy formulation, analysis and EMDP 8 management EMDP 9 Macroeconomics for Public Sector Managers 1 week EMDP 10 Management of Decentralized Development EMDP 11 Management of Rural Development Programmes 1 week Market Analysis and Economic Policy Management EMDP 12 Monetary and Fiscal Policies Management for EMDP 13 Legislators 1 week Participatory management of rural development EMDP 14 programmes Pension Funds Options and Management EMDP 15 Planning and Management of Social Services and EMDP 16 Infrastructure EMDP 17 Policy Analysis for Parliamentarians and Policy Makers 1 week 6

8 EMDP 18 Policy design, Analysis and Empowerment EMDP 19 Policy Formulation Implementation and Evaluation EMDP 20 Policy implementation and Stakeholder Involvement Poverty Reduction Strategies Monitoring and Evaluation EMDP 21 Systems EMDP 22 Public Budgeting and Fiscal Management EMDP 23 Public Debt Management Public Financial Management for Effective Aid EMDP 24 Management for Policymakers and Parliamentarians 1 week EMDP 25 Public Sector Management Strategies and Policies Quantitative techniques for macroeconomic analysis EMDP 26 and management Research Methodology and Analysis for Government EMDP 27 Officers Research Methods, Survey Methodology and Data EMDP 28 Management EMDP 29 Resource Mobilization for Rural Development EMDP 30 Restructuring and Privatization of Public Enterprises EMDP 31 Risk Management EMDP 32 Sectoral policy design, analysis and management EMDP 33 Social Policy Development and Empowerment EMDP 34 Socio Economic rights EMDP 35 SPSS for Researchers and Policy Analysts

9 EMDP 36 STATA Training Statistical Analysis for Planners, Budget Officers and EMDP 37 Economists Statistical Methods and Computer Applications for EMDP 38 Policy Analysts EMDP 39 Statistical Methods for Poverty Profiling and Analysis EMDP 40 EMDP 41 EMDP 42 EMDP 43 Survey Methodology and Statistics for Enumerators Sustainable Mining Laws and Policy Implementation Sustainable Tourism Development and Management Tax Analysis and Revenue Forecasting EMDP 44 Tax Management and Income Generation Strategies EMDP 45 Telecommunication Markets and Data Management EMDP 46 Trade Negotiation skills

10 Finance and Financial Management (FAFM): Venue: - Kigali (Rwanda) Code Course Duration Dates Cost (US$) FAFM 1 Accounting Skills for the New Supervisor FAFM 2 Activity Based Budgeting Advanced Accounting and Auditing for Public Sector FAFM 3 Organizations FAFM 4 Advanced Business Financial Analysis 3250 FAFM 5 Asset and Liability Management 3250 FAFM 6 Auditing of Computerized Accounting Systems FAFM 7 Auditing of State Owned Enterprises FAFM 8 Budgetary control in project control management 3450 FAFM 9 Budgeting and Budgetary Control FAFM 10 Budgeting and Forecasting Computer Applications in Accounting Auditing and FAFM 11 Financial Management 3250 FAFM 12 Computerized Public Sector Financial Management Costing, Cost Modeling and Pricing in FAFM 13 Telecommunications 3650 FAFM 14 Evaluating Financial Performance FAFM 15 Finance and Budgeting for Non Finance Managers 9

11 FAFM 16 Financial Analysis Financial management and auditing of donor- funded FAFM 17 projects FAFM 18 Financial Management and Budgetary control FAFM 19 Financial Management for Managers FAFM 20 Financial Management for NGOs FAFM 21 Financial Modelling & Valuation Financial Performance Evaluation for Public Sector FAFM 22 Institutions FAFM 23 Financial Planning & Forecasting FAFM 24 Financial Risk Management FAFM 25 FAFM 26 Fixed Asset Management and Project Accounting Forensic Auditing and Investigation FAFM 27 Implementing Auditing Procedures FAFM 28 Internal Audit FAFM 29 International Financial Reporting Standards (IFRS) FAFM 30 Managing Cash flow FAFM 31 Managing the Internal Audit Function Modern Accounting Techniques for Accountants and FAFM 32 Auditors FAFM 33 Performance Based Budgeting

12 FAFM 35 Public Sector Financial Management and control FAFM 36 Revenue Collection Management FAFM 37 Risk Management for the Insurance Sector FAFM 38 Strategic Financial Management 1 week FAFM 39 Treasury and Compliance Management FAFM 40 Value for Money (VFM) Auditing for Projects

13 Human Resources and Organisational Development (HROD): Venue: - Kigali (Rwanda) Code Course Duration Dates Cost (US$) Advanced Trainers Skills Development for Senior Trainers HROD HROD 2 Building Self Esteem and Assertiveness Skills 1 week Mar, May, Jun, Sep, Oct, Nov HROD 3 Coaching and Mentoring 1 week HROD 4 Conducting Effective Performance Reviews HROD 5 Conquering the Fear of Speaking in Public 1 week Mar, Apr, May, Jun, Aug, Nov HROD 6 Crisis Management 1 week Employee Engagement HROD 7 1 week HROD 8 Facilitation and Consultation Skills HROD 9 Gender Analysis and mainstreaming HROD 10 Good Governance and Leadership HROD 11 Hiring for Success - Behavioral Interviewing Techniques 1 week HROD 12 HR and the law HROD 13 HR for non-hr professionals HROD 14 HR policy development and implementation HROD 15 HR strategy fundamentals HROD 16 Human Resource Management and Development 12

14 HROD 17 HROD 18 Integrating Organizational & Individual Performance Management Systems Introductory human resources Management and performance evaluation HROD 19 Knowledge Management 1 week HROD 20 Knowledge Management Training HROD 21 Labour Relations in the Public Sector HROD 22 Leadership Development Programme for Women HROD 23 Leadership Innovation and Change Management Leadership Skills for Supervisors - Communication, HROD 24 Coaching, and Conflict HROD 25 Leading & Communicating Change HROD 26 Management Advancement Programme 1 week HROD 27 Managing the Office Function HROD 28 Managing the Training Function HROD 29 Mastering the Interview 1 week HROD 30 Measuring HR Effectiveness HROD 31 Media Communication and Advocacy HROD 32 Mediation, Grievance Handling and Conflict Management HROD 33 Organisational Development HROD 34 Performance appraisal Techniques for PAs

15 HROD 35 Performance Based Human Resources Management HROD 36 Performance Evaluation and Management HROD 37 Personnel Auditing and Training Needs Analysis HROD 38 Post-Conflict Reconstruction and Stabilisation HROD 39 HROD 40 Practical Supervisory and Leadership Skills Public Service Human Resource Planning and Management HROD 41 Results Based Performance Management HROD 42 Security and Risk Management HROD 43 Setting performance measures HROD 44 Social Media and Corporate Relations HROD 45 Social Media and Digital Journalism HROD 46 Specialized Competency Training of Instructors / Trainers HROD 47 Staff Performance, Appraisal and Evaluation Technique HROD 48 Strategic Human Resource Management Strategic Management for Prisons Support Programmes HROD 49 in Peace Operations HROD 50 Strategic Management Skills for Senior Executives Strategic Performance Management and Organisational HROD 51 Development HROD 52 Strategic Planning

16 HROD 53 Strategic Relationship Management HROD 54 HROD 55 HROD 56 HROD 57 Strategic Thinking Management Strengthening Alliances and Network Management Talent Management and Succession Planning Target Setting and Performance Measurement for Public and Private Sector Institutions HROD 58 Team Building 1 week HROD 59 Training Needs Analysis and staff Development HROD 60 Training of Trainers (TOT) 1 week Understanding the role and Operations of the HROD 61 Ombudsman HROD 62 HROD 63 Work Place Peer Counselling Workforce Metrics: Introduction to Measurement in HR and Benchmarking HROD 64 Workforce planning HROD 65 Youth Leadership Development and empowerment 15

17 Health, Safety and Environmental Management (HSEM): Venue: - Kigali (Rwanda) Code Courses Duration Dates Cost(US$) HSEM 1 Climate Change Adaptation in development HSEM 2 Climate Change and Policy Design HSEM 3 Community Health Project Planning and Management HSEM 4 Community Health Promotion for Trainers 1 week HSEM 5 Community Management for Sustainable Water Supply and Sanitation HSEM 6 Community Water and Sanitation HSEM 7 Community water resource Management and Sustainable development HSEM 8 Dietary Management and Treatments of HIV/AIDS HSEM 9 Emergency Water Supply and Environmental Sanitation HSEM 10 Environment Impact Assessment Management HSEM 11 Environmental Impact Assessment and Land Reclamation HSEM 12 Environmental Impact Assessment for Sustainable Development HSEM 13 Environmental Planning for Sustainable Development HSEM 14 Household Economic Strengthening HSEM 15 Health Centre Administration and Management 1 week 16

18 HSEM 16 Health policy formulation and planning HSEM 17 Health and Wellness Programme HSEM 18 Integrated Urban Water Management HSEM 19 Integrated water Resources Management HSEM 20 Management of HIV/AIDS at the workplace HSEM 21 Managing Occupational health and safety HSEM 22 Natural resources development and environment protection HSEM 23 Nutrition and HIV/AIDS Management HSEM 24 Programming for Vulnerable Children and Families HSEM 25 Safety in the Workplace HSEM 26 Sexual reproductive health rights HSEM 27 Sustainable Rural Water Supply and Sanitation HSEM 28 Trade Waste and Industrial Wastewater Treatment HSEM 29 Waste Management 17

19 Land, Agriculture and Food Security (LAFS): Venue: - Kigali (Rwanda) Code Courses Duration Dates Cost(US$) LAFS 1 Agricultural Extension, Innovations and Training LAFS 2 Agricultural Policy Formulation and Analysis LAFS 3 Agricultural Policy in Africa LAFS 5 Agricultural Projects Monitoring and Evaluation LAFS 6 Agriculture Development and Food Security LAFS 7 Agriculture Marketing & International Trade LAFS 8 Agriculture Production & Trade LAFS 9 Agriculture Project Planning & Management LAFS 10 Analysis & Planning of Investment Projects in the Agriculture Sector LAFS 13 Commodity-Based Export Diversification and 1 week Competitiveness Strategies LAFS 14 Community Food Security and Agriculture Development LAFS 15 Community Sustainable Livelihood And Food Security Management LAFS 17 Concepts and Tools for Agriculture Value Chain LAFS 18 Data Collection & Analysis in Agriculture Sector 18

20 LAFS 19 Developing Value Chain Pilot Project Plans LAFS 20 Development of Indicators for Sustainable Agriculture LAFS 21 Ecofarming practices for smallholdings 3250 LAFS 22 Environmental Impact Assessment of Agriculture Projects LAFS 23 Environmental Monitoring in the Agriculture Sector LAFS 25 Farm Planning and Management LAFS 26 Field Crop Production for Sustainability LAFS 27 Financing Agriculture Projects for Sustainability LAFS 29 Financing of Agriculture Projects LAFS 30 Food Insecurity and Vulnerability Information and 3350 Mapping Systems LAFS 31 Food Security and Land Rights LAFS 32 Gender Analysis & Sustainability in Agriculture 3250 Sector LAFS 35 Global Agricultural Value Chains: Sustainable Growth for Sustainable Development LAFS 38 Governance in Global Value Chains LAFS 39 High Value Agricultural Products for Smallholder Markets LAFS 40 Horticulture for Food Security LAFS 41 Impact of Climate Change on Agriculture Sector 19

21 LAFS 42 Impact of HIV & AIDS on Sustainability in Agriculture Sector LAFS 43 Implementing and Sustaining Food Security in Africa LAFS 48 Investment Analysis of Agriculture Projects LAFS 49 Irrigation Technologies & Methods for Small Scale Farmers LAFS 50 Land Policy Development and Poverty Reduction Policy Management LAFS 51 Land Policy Formulation, Implementation and Monitoring LAFS 52 Land Reform and Food Security LAFS 53 Land Resource Conservation LAFS 54 Land Tenure and Policy Issues In Land Use 3250 Planning LAFS 55 Land Tenure, Property Rights, and Natural 3250 Resource Management LAFS 56 Management of Irrigation Projects 3450 LAFS 57 Managing Agriculture Projects for Food Security 1 week LAFS 58 Managing Donor Funded Projects in Agriculture Sector LAFS 59 Mapping Agricultural Value Chain LAFS 60 Monitoring and Evaluating Value Chain Pilot Projects LAFS 61 Monitoring and Evaluation of Agricultural Development Projects LAFS 62 Participatory Extension in Rural Communities

22 LAFS 63 Partnerships for Agribusiness Development, 1 week Agricultural Trade, and Market Access LAFS 64 Pesticides Management for Sustainable Agriculture LAFS 67 Private Sector Participation in improving industry 1 week performance LAFS 68 Procurement for Agriculture Projects LAFS 69 Promoting Inclusive Agricultural Value Chains LAFS 70 Safe & Effective Use of Crop Protection Products LAFS 71 Safe Warehousing of Crop Production LAFS 73 Strategic Procurement in the Agriculture Sector 3250 LAFS 74 Strategies for increasing value chain 3250 competitiveness LAFS 75 Strengthening Value Chains to Promote Economic 3350 Growth LAFS 76 Structure and dynamics of value chains 3250 LAFS 77 The economics of soil productivity 3350 LAFS 78 Tools for decision making and action in the 3250 agricultural sector LAFS 79 Training of Trainers on Land Rights and Land 3250 Policy in Africa LAFS 80 Understanding the value chain and integrating information into strategy LAFS 82 Value chain analysis and development LAFS 84 Value Chain Concepts and Applications 21

23 LAFS 85 LAFS 88 Value chain framework, economic growth and poverty reduction Women's Property Rights and Land Tenure Security 22

24 Logistics, Purchasing and Supply Chain Management (LPSM): Venue: - Kigali (Rwanda) Code Courses Duration Dates Cost(US$) LPSM 1 Advanced Logistics and Supply Chain Management LPSM 2 Contract Drafting, Negotiation Skills and Procurement Management LPSM 3 E- Procurement LPSM 4 Effective Purchasing, Tendering & Supplier Selection LPSM 5 Environmental Procurement LPSM 6 Evaluating, Rating and Selecting Suppliers 1 week LPSM 7 Fleet and Transport Management LPSM 8 Logistics and Facility Management LPSM 9 Managing Logistics in the Supply Chain LPSM 10 Managing the Contract & Supplier Relationships LPSM 11 Materials and Supply Chain Management LPSM 12 Procurement Management LPSM 13 Procurement Management for World Bank Funded Projects LPSM 14 Procurement Policy Implementation LPSM 15 Production Planning & Inventory Control LPSM 16 Purchasing & Supply Management 23

25 LPSM 17 Purchasing and Cost Saving Techniques LPSM 18 Specifying Requirements & Planning Supply LPSM 19 Stores and Inventory Control Management LPSM 20 Strategic Logistics: Planning and Management LPSM 21 Understanding the Corporate Environment 1 week LPSM 22 Warehouse and Retails Logistics LPSM 23 Warehouse Operations and Management 24

26 Marketing and Business Management (MABM): Venue: - Kigali (Rwanda) Code Courses Duration Dates Cost(US$) MABM 2 Basic Internet Marketing 1 week Jan, Mar, May, Jun, Sep, Dec MABM 5 Building Relationships for Success in Sales 1 week MABM 6 Business Ethics for the Office 1 week Mar, May, Jun, Sep, Oct, Nov MABM 7 Business Etiquette - Gaining That Extra Edge 1 week Jan, Mar, May, Jun, Sep, Dec MABM 8 Business Leadership - Becoming Management 1 week Material MABM 9 Business Succession Planning - Developing and 1 week Mar, May, Jun, Sep, Oct, Nov Maintaining a Succession Plan MABM 12 Marketing and Sales MABM 13 Marketing for Small Businesses MABM 14 Marketing with Social Media MABM 15 Strategic Marketing Communications and Business Development MABM 16 Strategic Marketing for FDI and Investment Promotion MABM 17 Strategic Tourism Marketing 25

27 Microfinance, Banking and Enterprise Development (MBED): Venue: - Kigali (Rwanda) Code Course Duration Dates Cost (US$) MBED 1 Accounting Principles for Microfinance Institutions MBED 2 Advanced Credit Management and Debt Recovery Bank Reconciliation Course MBED 3 Banking Practice and Management MBED 4 MBED 5 Basic Entrepreneurial and Business Management Skills MBED 6 Business Planning in Microfinance Business, Credit Appraisal and Entrepreneurship MBED 7 development MBED 8 Credit Management and Debt Recovery MBED 9 Delinquency Management and Interest Rate Setting MBED 10 Development Strategies for SMEs 1 week MBED 11 Financial Analysis for Microfinance Institutions 3250 Financial Sector Analysis and Economic Policy MBED 12 Management 3450 Foreign Exchange Reserve Management MBED MBED 14 Improving Operating Efficiencies in MFIs MBED 15 Income Generating Training 26

28 MBED 16 International Payments and Settlements Systems MBED 17 Lending Methodologies and Product Development Management Information System for Microfinance MBED 18 Institutions MBED 19 MFI Performance Monitoring and Reporting 1 week MBED 20 Microfinance and Institutional Policy Development MBED 21 Micro-finance Management and Governance MBED 22 Microfinance Policy, Regulation and Supervision Microfinance risk management and internal control MBED 23 audit training MBED 24 Microfinance Training of Trainers 1 week Operational Risk Management for Microfinance MBED 25 Institutions MBED 26 Principles for successful Microfinance 1 week MBED 27 Rural Enterprise Development and Management MBED 28 Skills for Microfinance Managers 1 week MBED 29 SME Coaching and Mentoring Training MBED 30 Strategic Planning for Small Scale Industries MBED 31 Strategic Marketing for Microfinance Institutions Sustainable Enterprise Development and MBED 32 Management

29 Project and Contract Management (PACM): Venue: - Kigali (Rwanda) Code Course Duration Dates Cost(US$) PACM 1 Advanced Project Management PACM 2 Advanced Project Monitoring and Evaluation PACM 3 Advanced Project Analysis and Evaluation PACM 4 Advanced project finances Analysis 3250 PACM 5 Advanced Project Monitoring and Evaluation for Development Projects PACM 6 Effective Planning & Scheduling PACM 7 Gender Sensitive Project Planning and Management PACM 8 Managing Multiple Projects PACM 9 Methods and tools for project monitoring and evaluation PACM 10 Microsoft Project PACM 11 Monitoring and evaluation of community and development project projects PACM 12 Negotiation Skills on Energy Projects and Supervision of International Contracts PACM 13 Participatory project planning and Management PACM 14 Private Public Partnerships for Development Projects PACM 15 Project Design Planning and Management PACM 16 Project Design, Proposal Writing and Fund Raising 28

30 PACM 17 Project Finance Analysis PACM 18 Project Planning, Monitoring and Evaluation PACM 19 Project Cycle Management PACM 20 Project Management for PAs, Secretaries and Administrators PACM 21 Project Management Fundamentals PACM 22 Project Management Skills for Non-Project Managers PACM 23 Project planning and management for NGOs PACM 24 Results Based Monitoring and Evaluation of development projects PACM 25 Strategic financial management of NGO Projects PACM 26 Sustainable Development Projects in Rural Communities PACM 27 Project Portfolio Management 29

31 Secretarial and Office Administration (SAOM): Venue: - Kigali (Rwanda) Code Courses Duration Dates Cost(US$) SAOM 1 Advanced Executive Office Administration and 3250 Secretarial Skills SAOM 2 Advanced Writing Skills SAOM 3 Archival Management and Documentation SAOM 4 Basic Executive Office Administration and Secretarial Skills SAOM 5 Communication and Report Writing Skills SAOM 6 Computerized Management of Institutional Records SAOM 7 Customer Care and Public Relations SAOM 8 Developing Communication Tools SAOM 9 Effective Office Management and Administration SAOM 10 Effective Presentation skills SAOM 11 Event Planning and Management SAOM 12 Executive Administration Skills for PAs and Secretaries SAOM 13 Executive Secretarial and Administrators Course SAOM 14 Intermediate Executive Office Administration and 2 week Secretarial Skills SAOM 15 Library Management and Documentation 30

32 SAOM 16 Management Advancement Programme for Secretaries SAOM 17 Management Skills for Ministers Secretaries 1 week SAOM 18 Managing Information Registry SAOM 19 NGO management and Administration 1 week SAOM 20 Professional Minute taking and report writing skills SAOM 21 Professional Secretarial and administrative Skills SAOM 22 Protocol Procedures and Diplomatic etiquette 3350 SAOM 23 Public Relations for secretaries SAOM 24 Reception, Switchboard and Telephone Techniques SAOM 25 Report Writing Skills SAOM 26 Skills for the Administrative Assistant 1 week SAOM 27 Speech Writing Skills SAOM 28 Travel and Protocol Procedures 31

33 Application/ Nomination Form Organisation Department address Postal Address Phone numbers Course Title Attendance Month Preferred Venue Surname First Name Position Delegate 1 Delegate 2 Delegate 3 Delegate 4 Delegate 5 Delegate 6 Attach a separate list in cases where the delegates are more than six ( Applications can also be submitted online or by ). Expected Benefits from participation Authorised Signature: Position Date: 32

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