Digital Asset Inspections

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1 Digital Asset Inspections Roads Operations Nov 1, 2017 Presentation

2 City of Hamilton Facts City Incorporation 1846 Amalgamation 2001 Land Area 1117 sq km Population 520,000 (2011 census)

3 Main Assets Roads 6421 lane km Bridges & Culverts (>3m) 429 structures Sidewalks 2,448 km Guiderail N/A Road cross culverts (<3m) 3,129 Catch Basins 45,000 Storm Water Management Ponds 124

4 Inventory and Inspection Problems Information not well organized Difficult to use the information for budgeting Significant problems with sidewalk inspection (MMS) Targets for improved inspections: 2016 Sidewalks 2017 Road cross culverts 2018 Guiderail & catch basins

5 Sidewalk Inspection Problems Background Information Ontario Reg 239/02 under the Municipal Act Minimum Maintenance Standards for Municipal Highways Inspections to be carried out annually Surface discontinuity (vertical) in excess of 2cm to be treated Treatment involves taking reasonable measures to protect users of the sidewalk from the discontinuity, including making permanent or temporary repairs, alerting users attention to the discontinuity or preventing access to the area of discontinuity.

6 Background (cont.) Prior to 2016 the sidewalk inspection was contracted to a third party Annual cost for inspection - $60,000 +/- Information collected was by hard copy, eventually translated to a spreadsheet and provided to the City monthly. This information was slow in getting to the front line work crews City s Risk Management concerned about the adequacy of inspection information

7 Court Case year-old wins $192K settlement after tripping on cracked Hamilton sidewalk A Hamilton court has ruled in favour of an 89-year-old woman who slipped and fell on a 23.8 millimetre bump in the sidewalk, a gap that cost city taxpayers $192,000 in damages. Citing a City of Hamilton worker as a hostile witness, missing inspections for a stretch of sidewalk on Upper Sherman and a city policy to repair raised edges in sidewalks over 19 millimetres, Judge said the municipality "failed" in its responsibilities, leading him to find the city "legally accountable."

8 Sidewalk Trip & Fall Claims Year Number of Claims Total paid in claims $1,926, $1,690, $ 748, $1,334, $2,077,000

9 Sidewalks in other locations: Alexandria, Virginia 2015 Chicago, 2016

10 Sidewalk problems! New Orleans, 2016

11 Development of new inspection system: Consultant/ contractor vs in-house Other Municipality experience Integration with front line work crews Information to be collected o MMS deficiencies o Other deficiencies, i.e. cracks, spalling, ramp deficiencies, etc.

12 Preferred scheme: Inspection data collected digitally Use of tablets by inspectors Use of tablets by front line work crews Data to be collected in real time and available to Project Manager, front line repair crews and Risk Management Retain co-op students as sidewalk inspectors Formal training and certification to be provided to sidewalk inspectors

13 Details to be collected: start and end point of inspection- block to block Width Type Concrete, Asphalt, Interlocking Brick Year Built (if available) Deficiency Type i.e. MMS, Cracked, Reverse crossfall, Drop off, Heaved, Spalled Cause of deficiency Construction, Road cut, Tree, Unknown Suggested repair method Bay replacement, Grinding, Levelling

14 So, why Esri s Collector App? Zero cost for the App: Allows for resource flexibility and scalability App available on Android, ios and Windows 10 operating systems App works with native operating system components (e.g. Camera, Cellular Data, GPS) Stored data already set for editing, analysis and reporting

15 Process flow: Field Inspector - Optimized for recording hazards and asset info ArcGIS Online Applications Repair Person - Optimized for locating hazards and updating Department Managers - Dashboards - Web maps ArcGIS Server GIS Database Office Project Manager - Web-based editor, - Desktop editing

16 Field Inspector - Collector App - Optimized for recording hazards and asset info ArcGIS Online Applications Repair Person - Collector App - Optimized for locating hazards and updating Department Managers - Operations Dashboard ArcGIS Server GIS Database Office Project Manager - Web Map editor - ArcGIS Desktop

17 Equipment

18 System set up cost: Year 1 Future Years Training manual & certification test $30k 0 Collector App (Esri) Free 0 Esri data model preparation $8k 0 IPads (12) + external batteries +backpacks $10k 0 Co-op students four months) $80k $80k Rental vehicle $4k $4k ArcGIS online subscription (2016) $5k $5k Paint $1k $1k Total $138k $90k Ongoing costs will not include the cost for the equipment, preparation of a training manual nor the data model preparation.

19 What the Inspector sees:

20 What the Project Manager sees:

21 What the Repair Worker sees:

22 What Risk Management sees:

23 What a Department Manager sees: Operations Dashboard

24 Monitoring Operations Hot Spot Analysis Active Hazards by Neighbourhood

25 Opportunities Win some cases (perception of diligence) Avoid some cases (improved time to repair) Report on inspections (reduce insurance rates) Report on incidents (justify operational funding) Inventory the network (asset management) Monitor overall health of network (planning)

26 Achievements Use of App well rec d by Senior Management and front line staff Cost effective solution to sidewalk inspection issue Increased compliance with MMS deficiency treatment requirements Engaged workforce leading to 150% increase in sidewalk repair activity Risk Management very supportive of new inspection system 40% reduction in sidewalk trip and fall claims in 2016 Won t see the real return on investment for about 5 years due to litigation timelines Just having a system in place can act as a good first line of defence

27 Lessons Learned Yesterday s bottleneck was data collection. Today s bottleneck is work order creation, integration with the City s CMMS (Hansen) and the timely undertaking of repairs Hardware support for tablets. City of Hamilton did not have a standard in place for simple tablets, leaving the much more expensive Surface and ruggedized Motion devices as the only supported options. There s a lot of sidewalk. May need to alter the number of resources or the details captured during inspection cycle. Asphalt treatment of MMS deficiencies are temporary need long term strategy for repair being worked on.

28 2017 Road Cross Culvert Application How many culverts do we have? What condition are they in? What is the liability to the City? How much annual funding is required?

29 Typical corroded CSP Culverts

30 Inspection History: Commenced with consultant assignment in 2012 By 2016 we had completed 4 phases of culvert collection and inspection Total 1886 culverts collected and inspected during this time Averaged 472 culverts per phase 2017 Approach Worked with IT Dept to develop Collector App for culverts (6 weeks) Developed a culvert inspection and rating guide Hired two co-op students and provided them with tablets

31 Inspectors (co-op students) rated the culverts in the field following established guidelines Asset Rating = Maintenance Rating + Capital Rating Capacity Embankment Roadway settlement Barrel material Shape

32 Screenshot of inspectors field view on tablet Enters data based on inspection guidelines Guidelines available in PDF on tablet Asset rating is developed automatically based on inspectors input

33 What did our Co-op Students Accomplish? Located and inspected a total of 1243 culverts Averaged approximately 25 culverts a day Re-inspected a total of 925 of the previously inspected culverts Averaged approximately 35 culverts a day when just inspecting Inspected a total of 2168 culverts Complete inventory has 3129 road cross culverts

34 Crossroad Culvert Inventory (<3m) Total Culverts: 3,129

35 Culvert ratings > 18 and < 40 Screenshot from ArcGIS On Line

36 Culvert material: HDPE Screenshot from Arc GIS On Line

37 Easy to export to CSV file Screenshot from Arc GIS On Line

38 Summary Sidewalk application o well received by all stakeholders at the City Road cross culvert application o still in early use - we are very satisfied so far Future applications: Catch basins Retaining walls Fences? many more

39 Thank You

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