Med Access EMR. New Product Features and Roadmap Update. Margaret Safoniuk, Sr. Product Manager. Western EMR User Conference 2016

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1 Med Access EMR New Product Features and Roadmap Update Margaret Safoniuk, Sr. Product Manager Western EMR User Conference 2016

2 Agenda 1. What have we done in 2016? 2. Coming Soon! 3. Roadmap Planning 4. Questions Western EMR User Conference

3 What have we done in 2016?

4 Driving Quality Through Release Management Introduced Release Management Governance to ensure quality releases Reduced the sizes of the releases Worked with Customer Focus Groups to include the Voice of the Customer in the design process Customer feedback has been very positive Call Volumes during releases are down significantly Fewer issues being released to market Quote from long time beta customer regarding our 4.8 release: This has by far been the smoothest beta I have ever been in. I don't know if we came in late or what the deal was but I feel like we were given a final product Western EMR User Conference

5 Enhancements in 2016 that YOU asked for Version 4.7 Auto-Recovery Tasks, Visits & Profiles Multi-Recipient EMR Messaging Context Sensitive Update Notifications Tabs in Widgets Color Coded Patient Status 3rd Next Available Appointment Set "Working For" from Tasks ICD9 Codes Long Description Over 40 exciting new features added to the software! Version 4.8 Meds Improvements Auto-Complete Dosage Line End Date Calculate Increased width for Drug Name field Frequency Codes Long Descriptions Bulk Renewal-Qty and Route Columns Rx printout-descriptive Dose & Quantity Original Provider Filter Billing Improvements Billing Refusal Codes Hover Over Provider Icon & Time Icon Bill Total in Pay All New CSV Remittance Report Refusal Code Hover Over in Billing History Print Invoice Claim Number without Saving Bill Version 4.9 PDF Annotation Dynamic Digital Prescription Signature Demographics Validation Patient Status Icons Salesforce Integration Appointment Time Tracking in the Visit Available Now! TELUS Health Integrated efax Appointment Reminders Western EMR User Conference

6 Meds Improvements Using your data to prescribe more efficiently Key Changes/Benefits Dosage usage history available for prescriptions Calculate the quantity/duration using the end date System filled data shows with a highlight Reduces clicks and saves time Improved readability of drug name drop down Improves efficiency when: Making new, correcting or refilling prescriptions Syncing medication therapies Available Today! Included in Version 4.8 For More Information: Please visit the Med Access Help files and look under v4.8 Features

7 Billing Improvements Reducing clicks and improving your billing experience Key Changes/Benefits Help for refusal codes Totals shown on bills Hover overs added to reduce clicks CSV remittance report for easier data management Improves Billing Experiences by: Minimizing page navigation Reducing manual calculations Allowing for more effective refusal and post billing management Available Today! Included in Version 4.8 For More Information: Please visit the Med Access Help files and look under v4.8 Features

8 Demographic Validation and Status Icons Understanding your patients at a glance Key Changes/Benefits Configurable Icons show next to patient names Efficiently set and track validation dates Report on validated patients Improves charting by: Quickly identifying types of patients Helps to facilitate more accurate and up to date demographics Available Today! Included in Version 4.9 For More Information: Please visit the Med Access Help files and look under v4.9 Features

9 Appointment Time Tracking in the Visit Manage and monitor your visit time Key Changes/Benefits Change appointment status right from within the visit Real time updates let you know how long a visit has lasted Visit time spent also shown within the bill Improves your time efficiency by: Displaying time spent with the patient Reducing the number of clicks needed to manage your appointment statuses and bills Available Today! Included in Version 4.9 For More Information: Please visit the Med Access Help files and look under v4.9 Features

10 Demonstration of TELUS Health Integrated efax & Annotation within EMR Workflow Dr. Wong has used Med Access for 12 years now and is an expert Med Access user. Dr. Wong is one of our regular beta sites and has provided excellent feedback over the years. Dr. Wong looks forward to this conference every year as he gets great ideas and we certainly like having him as he also shares some great ideas! Dr. Leo Wong St. Luke Family Practice Langley, BC Western EMR User Conference

11 Coming Soon!

12 Cliniconex Appointment Reminders Improve your patient attendance and cut staff call outs Key Changes/Benefits Call, text or patients automatically Reminder results update the scheduler Customize your settings Reduce your operating costs by: Reduce no-shows Eliminate manual call-outs Enable staff to be more productive Reduce phone queues Available Today! For More Information: Please visit the Cliniconex booth located in the solution fair

13 What s coming in the next release? Exciting upcoming features: Send cover letter notes and specific attachments through TELUS Health Integrated efax Change your password anytime Patient photo, past/future appointment info, alerts and more in patient hover overs Expanded facility types for improved facility filtering and management Rotate image files (jpeg, png) right inside the attachment viewer Simplified and easy to work with prenatal process Coming Soon! GA January 2017 Western EMR User Conference 2016 For More Information: Come see Margie and Kyle at the solution fair after the last presentation today 13

14 Prenatal Process Improvements We ve listened to your feedback! Key Changes/Benefits Complete redesign of the process, no more manual linking Utilizes the mapped form solution What you see is what you get printing Fill out form fields leveraging existing chart data Coming Soon! Launching to Beta in Q For More Information: Come see Margie and Kyle at the solution fair after the last presentation today

15 Roadmap Planning

16 Driving the Roadmap What is your role, how can you help drive the roadmap? At the conference Talk to us! We welcome your thoughts on ways to improve your EMR. Join us at the Knowledge Exchange (Sunday, Oct 30 10:15 11:00am). Back at your clinic Take the Annual Customer Satisfaction Survey Fall Survey open now. Make use of the Community Portal launching soon You will have the ability to submit your ideas online You will be able to vote for ideas that you like! We re Listening! Western EMR User Conference

17 Releases Planned for 2017 Major Releases 5.0 GA in January 5.1 GA in May 5.2 GA in Sept Weekly Service Packs 5.1 Release Planning is Underway Western EMR User Conference

18 Contact Product Management Margaret Safoniuk Sr. Product Manager TELUS Health Med Access EMR Cell: Website: Western EMR User Conference

19 Questions

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