Workspaces for tomorrow Turning Vision to Strategy. Αντώνης Κασσάνο, ITS Department Manager

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Dwight Todd
5 years ago
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1 Workspaces for tomorrow Turning Vision to Strategy Αντώνης Κασσάνο, ITS Department Manager 1

2 More Heterogeneity Than Ever CEO Improve productivitypr ofitability operational efficiency & competitive position Exploding heterogeneity & number of business devices Complex set of critical business apps Mobile, Web, SaaS & Windows Security accountability for legacy & modern portfolio of apps, data & services Workforce diversity generational & geographic Change is constant re-orgs, M+A & offshoring CIO Solve info security, user experience & mobility for people, devices, apps & data faster and at lower cost 2

3 Several Dynamics that are Fundamental Experience & security first. Everything else is secondary Unified, secure delivery of apps & data is all that matters Breadth of physical to virtual Softwaredefining everything 3

4 End User Computing is Increasingly Complex 1 IN 10 LAPTOPS IS LOST OR STOLEN The percent of employees purchasing devices for work: SMARTPHONES TABLETS PCs From 2005 to 2014, telecommuting increased by nearly 85%. Tablet shipments exceed notebook PC shipments

5 Office Company Wired Monolithic Suites Premise Mobile Personal Wireless Mash up Stores Hybrid

6 Mobility-Transformed Business & People Workforce Engagement Process Transformation Facility Reinvention Human Capital Business Productivity Operating Efficiency Software defined Workplace

7 Software defined Workplace Onboarding Time to productivity Business agility Top line CEO Software defined Datacenter Provisioning Time to availability Operational efficiency Bottom line CIO

Software defined Workplace People Can Work

& cloud any-ness Secure Workspace Delivery

8 Software defined Workplace People Can Work Anywhere Consumer like Experience Delightful & productive experiences Contextual & embedded security Device, app & cloud any-ness Secure Workspace Delivery Services Can Be Made Anywhere Service Provider Experience

9 Technology & Services Solutions Enabling Modern Workspaces Conference and Collaboration Video.voice,WEB, conferencing Instant messaging Collaborative workspace Visual Communications End user Computing Development Model Consulting Services to building an end user computing roadmap Cloud Services Microsoft Azure & Office 365 services Compute as a Service Cloud Backup Unified Communications as a Service Workspace management Security Data security Ability to deliver secure remote access Intrusion detection & prevention Physical & Virtual security Activity Monitoring and Compliance Platform for end user computing Enterprise Mobility Mobile device management Mobile Application Management App & Desktop Virtualization Enterprise Application Availability Policy Framework Self Service support Wi Fi High speed Wi Fi High Quality voice and video traffic Data Ability to store, share and sync data across devices at any location

10 Challenges for Users Employees/Contractors bringing own devices regardless of BYOD policy Organization exposed to risks from security, compliance gaps and IT complexity BYOD for laptops and tablets you don t own Mobilize Apps for Windows apps and tablets Rewriting apps to support mobile OS which is costly and time consuming No mobile apps Designers & Engineers stuck to workstations Can t access/share designs remotely in real time Designers & Engineers using 3D graphics is no problem Remote & Branch Workers for branches of one to many Critical data replicated between headquarters and branch office Network connection between headquarters and branch office gets congested

11 Challenges for IT Operating system upgrades, updates & patches on individual distributed PCs Can t redirect funds towards more innovative IT initiatives PC Refresh to make it simple and reduce costs Corporate Laptops offline or online doesn t matter Maintain large set of desktop images to deal with complex mix of laptop hardware Problems supporting users offline or on intermittent connections Access and modify files locally on external devices that don t adhere to corporate standards No data security Contractor & Partner Access where data security is toughest Transform Call Centers where minimizing cost is key Maintain expensive office real estate No flexibility to keep up with increasing business needs

12 It s All About Use Cases Cost Effective Business Agility

13 What is Driving Interest? Sample Size = 977 IT Decision Makers who are interested, planning, or adopted PC alternative Source: Forrsights Hardware Survey, Q2 2014

14 Modern Workspace Technology Stack Any Device Mobile Collaboration Unified Comms MOBILE PRODUCTIVITY Mobile Data Security Enterprise Mobile Apps, SharePoint, Windows App/Desktops, Secure , Secure Intranet Access Applications and Content APPLICATION DELIVERY Application Storefront MOBILE POLICY Network Policy Control Mobile Device Management NETWORKING Unified Access CORE INFRASTRUCTURE + SECURITY BYOD Solution Desktop Virtualization Solution Mobile Workspace Solution

15 Integration Journey to Value Enable modern Workspaces Drive productivity Mobilize business Enterprise grade infrastructure and mgmt. Secure file sharing End to end security and mgmt across the delivery stack Integration Challenges between key vendors blueprints Remove common inhibitors to deployment Take advantage of advances in desktop virtualization Experience optimized for business use All app types All remote user types Improve the desktop lifecycle with the latest management tools One click access to ALL apps Optimized app performance and scalability Easily create mobility ready processes without new apps

16 Financial Institutes in Greece Challenges Increase user productivity & experience Eliminate branch servers Centralization of Microsoft services Modernization of Microsoft environment Virtualize and provide secure access to hundreds of applications Avoid PC bulk replacement Migration from XP environment Reduce Complexity Operation efficiency Cost reductions WAN Solutions A centralized virtualized Citrix Application & Desktop Delivery farm infrastructure Increase IT efficiency while ensuring a consistent user experience Helps to meet the demands of evolving desktop environments Cost-efficient and effortless app and desktop management Decrease application management cost and complexity Provide secure access and reduce the risk of data loss

17 Moving Forward We use our extensive experience and broad expertise (more than 100K users), to help you find ways to create a modernize end-user workspace environment by reviewing the following: Readiness Assessment & End user requirements Vendor Platform selection/integration Secure the Business case Fit the project in a tight Budget Modernization of the current DC Infrastructure Introduction of new technologies Network/Security architecture Operation efficiency (New tools, new procedures, new talents) Future extensions (eg. Private Cloud implementation, Multi-tenancy- Charge back).

18 Helping to Move Your Business Forward Technology from key Vendors leaders Vision and journey Validated solutions Mobile Development Services and support Proven track record to deliver on a solution roadmap Uni Systems Copyright

19 Thank you!

Fujitsu End User Services Delivering a service as mobile as your people need to be

Fujitsu End User Services Delivering a service as mobile as your people need to be Welcome to the age of mobility A new digital landscape Mobile technology is dramatically changing our everyday lives.