National architecture for digital services in Finland, Suomi.fi Services

Transcription

1 National architecture for digital services in Finland, Suomi.fi Services In a Nutshell Version 4.0 Population Register Centre

2 Programme Producing Suomi.fi Services The National Architecture for Digital Services Programme Schedule Projects Production use and development Suomi.fi Services for organizations Steering Ministry of Finance Operation Population Register Centre Budget 100 million Roles and authorizations Service views Data exchange layer Digital authentication Web Service Other digitalization development Producing the services is a statutory task of Population Register Centre and other service producers.

3 Background All projects are operating at full speed Several sub projects Positioning the Suomi.fi-services in the end-user s digital service process is presented below Coherent user experience Service discovery Authentication Digital service Roles and authorities Base register data Interaction Decision Suomi.fi Web Service Suomi.fi e- Identification Suomi.fi e- Authorization Suomi.fi Data Exchange Layer Suomi.fi Messages Suomi.fi Messages Suomi.fi Finnish Service Catalogue Suomi.fi Maps Authorization Register Suomi.fi Web Service Suomi.fi Web Service Suomi.fi Payments Suomi.fi Web Service

4 Suomi.fi Services

5 FOR THE END-USER citizen company representative official Web Service Maps Messages e-identification e-authorizations Payments Public Service Info Business Info FOR THE SERVICE PROVIDER authority company / community Finnish Service Catalogue Service Management Data Exchange Layer Examples

6 Service Providers - Web Services - Systems - Registers - Authentication tools - Data center and operational services Maps Payments Messages Web Service for citizen, company, official e- Identification e- Authorizations Finnish Service Catalogue - Service information - Guides - Access to services - Single sign-on - My data / Company data - My/Company s messages - Acting on behalf of another person or company Communication, support - Esuomi.fi during the program - Public Service Info - Business Info Service Management - Common for all services - Service onboarding and management - Customer support for service providers Data Exchange Layer

7 Service users Web Service SERVICE PLATFORM Maps e-identification e-authorizations Payments Messages Service Management Finnish Service Catalogue Data Exchange Layer Service providers

8 The Digital Service Platform makes it easier for service providers to meet user demands European Service Providers Digital Single Market European Users APIs / data / configuration User experience / interface api.suomi.fi avoindata.fi Suomi.fi Web Service Messages mobile app Suomi.fi Services Service Management e-identification Web Service Messages e-authorizations Maps Payments Finnish Service Catalogue Data Exchange Layer Data registers Analytics Data center and operational services

9 Suomi.fi e-authorizations Enables acting on behalf of another person or a company

10 For the public and private sectors Acting on behalf of another person or company in digital services Centralized authorization register Creation and maintenance of a person's or company's authorization Relay of authorization requests Checking user rights in real time

11 Suomi.fi e-authorizations in Short Enabling online checking of a person s authority for making transactions on behalf of other persons or organizations, and giving these authorizations. Grandparents Children Katri 66 years Liisa Kumpulainen 35 Ossi 70 years Martta 72 Aarno 75 Matti Kumpulainen 37 Anni 7 Onni 2 Elias 16 Ex-wife Companies Accounting bureau Accountant Maija s Company Maija Matikainen 40 Entrepreneur Right to make transactions on behalf of another

12 Suomi.fi e- Authorizations 1. Registry based checking of a person s authority for making transactions on behalf of other persons or organizations 2. Requesting and/or creating digital authorizations REQUEST? APPROVAL Authorizations Registry

13 Suomi.fi Web Service Citizen s and company s window to public services

14 For the public and private sectors Web service for citizens and companies Guidance and instructions for various life events Details on services and service channels, simple access to digital services Own data in registers Communication with public administration Authorization

15 Suomi.fi Web Service 1. Digital Services easily accessible 2. Information about all service channels Suomi.fi Web Service 3. Own data in public services 4. Messages and interaction with public authorities Services My Messages 5. Smart service guides My Data Suomi.fi Web Service = Suomi.fi + EnterpriseFinland.fi Suomi.fi Finnish Service Catalogue

16 Suomi.fi Web Service = National service for citizens, entrepreneurs and officials = Suomi.fi+EnterpriseFinland.fi The user can: in different roles, easily find public services (based on Finnish Service Catalogue) see their own data in several base registers receive push services, messages and documents (Messages) from authorities according to their unique situation (life events) and official (register-based) digital profile authorize another person to act on their behalf. My data Service guides Finnish Service Catalogue Services Local service view (municipality's services) Messages Digital services, single sign-on Service points and service map CMS and publishing processes ROLE 1 Citizen Entrepreneur Official TARGET GROUP 2 Employer, employee Student Unemployed Etc. Support and guidance Analytics, statistics e-authorizations

17 Suomi.fi Finnish Service Catalogue All necessary service data in one place

18 For the public and private sectors Service and service channel information on Suomi.fi Web Service Information available as open data and via the interface Information on service points and guidance including maps User interface for the data updates

19 Suomi.fi Finnish Service Catalogue A new base register with standardized metadata of Digital services Local service points Telephone services Includes open API for all information A new law will make it mandatory for all public service producers to manage the metadata descriptions of their services in this repository An essential component of Suomi.fi Web Service = an interoperable resource for service metadata

20 Suomi.fi Finnish Service Catalogue Suomi.fi Finnish Service Catalogue makes data easily accessible and makes it possible to produce service data at one go, as a part of the normal service production. Own service data Other service data Suomi.fi Finnish Service Catalogue Services and their channels defined in a uniform way Possibility to utilize data in any digital service Suomi.fi Web Service Own digital service Other digital services

21 Suomi.fi Data Exchange Layer Unifying digital services and securely exchanging data

22 For the public and private sectors Data available from registers and systems Interface, content, etc. information can be utilized by everyone who has joined: liityntakatalogi.suomi.fi Information security and data protection

23 Suomi.fi Data Exchange Layer in Short A standardized way to exchange data between organizations and the possibility to create secure service collections. Suomi.fi Data Exchange Layer Integration Catalogue Environment Data exchange

24 Suomi.fi Data Exchange Layer Base registers Government services Municipalities services Private sector services Government network Municipalities networks ESB ESB Suomi.fi Data Exchange Layer ( X-Road in Finland ) Internet Suomi.fi Web Service Citizens Companies Officials Finnish Service Catalogue e-identification e- Authorizations API catalogue X-Road Admin Logs, reports, security National service architecture for digital services

25 Suomi.fi e-identification Replacement for Tunnistus.fi and Vetuma services

26 For the public sector Electronic identification of Finnish citizens and EU citizens Secure single sign-on access to services with standard tools Centrally-managed financing and banking agreements Replaces Tunnistus.fi and Vetuma services

27 Suomi.fi e- Identification Strong identification to public services Replaces current Vetuma and Tunnistus.fi services, incl. centralized contracts and financing Provides Single Sign-on to all public services (SAML 2.0) Supports strong authentication using bank authentication (Tupas), mobile certificate and card authentication (HST) Eidasfederation between EUcountries Browser based, scalable, secure, responsive and accessible (WCAG AA level audited)

28 How does it work? Suomi.fi e-identification Digital Service Redirection for authentication Provides digital service Public organization Admin view Suomi.fi e-identification Uses the selected authentication tools Main user User management etc. Management Technical Service management and configuration IT provider

29 Suomi.fi Messages Straightforward interaction with public organizations

30 For the public sector Message exchange between citizens/companies and the public administration Delivery of messages in the desired format Use in a mobile app or web-service Replaces the Citizen's account

31 Suomi.fi Messages We enable digital messaging for the authorities regardless of the format the client prefers to receive alerts and messages. Suomi.fi Messages Delivery of messages to the preferred channel Digital mailbox Alerts Two-way communication Authority s digital service Suomi.fi Web Service My Messages

32 Suomi.fi Messages 1. A centralized message operator that enables the digitalization of Finnish authorities messaging 2. Delivering different types of messages: - Digital post (sending and receiving) - Alerts (text message and ) - Event notifications - Paper mail 3. My Messages section (digital mailbox) for end-users in the new Suomi.fi Web Service + a mobile app Replaces the current Asiointitili service.

33 Suomi.fi Maps A map view easily integrated into your e-service Public sector

34 For the public sector A map view easily integrated into your web-service National maps, spatial data for authorities and materials can be attached Can also be utilised via the interface Assistance in finding routes and route search

35 How does it work? Suomi.fi Maps Webservice Provides a web-service Users are provided a map view as part of the service Suomi.fi Maps Suomi.fi Web Service Interfaces National Land Survey of Finland Public organization Determination user interface Programming interface Data warehouse Other authorities Statistics Publishing of maps Downloading materials and creating items in the data warehouse

36 Benefits Simple to adopt use of entire national spatial data infrastructure High quality up-to-date national maps Map functions as a ready API service More effective communication A harmonious map experience for all clients of authorities

37 Suomi.fi Payments Enable easy and secure payments in public services Public sector

38 For the public sector Centralized payment service for online stores and digital services Official charges paid by citizens to organizations in public administration User interface for harmonious, secure payments

39 How does it work? Users should login to public administration e-services via the Suomi.fi Web Service. This way, the user also gets all the benefits of other Suomi.fi services, e.g. Identification Authorization (acting on behalf of another person or company) Messages Maps Suomi.fi Payments Public administration client Example: Trafi.fi Public administration e-service Charges related to the statutory tasks of authorities such as the vehicle tax Suomi.fi Web Service - Ordering a service / product - Entering basic data Suomi.fi Payments Payment of charges in the payment agent's service Entering of additional data depending on the mode of payment! Checking and confirmation of payments

40 What does the service offer? 1. Ensures secure online payments in an authority's or municipality's own digital service / online store 2. A harmonious service is cost-effective 3. Centralized support and service administration is available

41 More information and support material: Suomi.fi Web Service: