Analyst - Operations

Transcription

1 Analyst - Operations Great Place to Work Institute Mumbai, India ABOUT THE ORGANIZATION Great Place to Work Institute is a global management research and consulting firm dedicated at enabling organisations achieve business objectives by building better workplaces. Companies of all sizes look to us for our assessment tools, trainings, advisory services, conferences and workshops. We offer diagnostic services like employee surveys, focus group discussions, 360 feedback etc. around the framework of Great Place to Work. The organisation also undertakes research and offer consulting services like employer branding, institutionalizing vision and values (internal branding), building employee engagement skills and customized workshops. It s all part of our passion to create a better world by helping organisations become great workplaces. Our annual syndicated research study in India India s Best Companies to Work For is India s largest study on workplace culture aimed at identifying, recognizing, learning from, and spreading best practices of organizations that achieve business objectives by being great workplaces. JOB DESCRIPTION Take care of all survey operations related activities for clients of Great Place to Work. Complete responsibility of survey creation, administration and proper closure for clients of Great Place to Work. This includes interacting with clients occasionally. Handle operational requests/issues raised by the client and resolve queries on quick turnaround time. Data custodian of all survey related data points. Ensure seamless operations and timely delivery of Great Place to Work survey results and reports dispatch amounting to more than 2 Cr. Business. Ensure quality of the reports and services that go out to the clients by avoiding data risk through quality checks. Provide technical and survey platform guidance to end users. Contribute to automate processes to meet operational excellence. Manage Great Place to Work automation projects by interacting with in-house IT team.

2 Coordinating with IT team to solve technical issues and initiating new requirements for automation of processes and new technology products. Relationship management: Internal and external clients. Vendor Management: Alignment with data entry vendors and translation operators. EDUCATION AND EXPERIENCE Graduate (IT/ Stats/ Maths/Computer Science/Economics/Commerce) or (B.E Computer Science/IT) 0 to 2 Years experience SKILLS AND ABILITIES Strong knowledge of MS Excel, Data manipulation and analysing large data sets Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy Has a good practical understanding of technology and its application Good grasp of technology and tools used for development Strong Planning, time management & multi-tasking skills Relationship building skills Ability to work in a team Communication skills Confidence and Initiative Strong values LOCATION Mumbai SALARY Fixed salary range of INR for fresher. Salary may vary upto INR per month, depending on experience and competency. Apart from this you will be entitled to quarterly performance based bonus and annual profit sharing which on average amounts to 3-4 months fixed salary per year.

3 WHY SHOULD YOU APPLY? You will join our mission to help numerous Organizations transform their workplaces and thereby impact industry and society You will get the opportunity to learn continuously from the best employers globally You will be a part of a team that passionately believes in, and tries to practice the Great Place values of Trust (Credibility, Respect & Fairness), Pride and Camaraderie. APPLICATION PROCEDURE To apply, please write with your CV to in_careers@greatplacetowork.com URL of home page: IMPACT India s Best Companies to Work - Study For has brought a major cultural turnaround in our organization. I would recommend more companies to join in this journey. Vinay Deshpande, Senior Vice President Human Resources Mahindra Finance The aim of any organization today is to continue to raise the bar and Great Place to Work Institute s survey makes you realise where you stand and what you must aim for. Organizations who truly wish to make the transition can look up to the survey to provide some of the answers. Jacob Jacob, Chief People Officer Apollo Hospitals It does wonders for employer branding and makes the existing employees feel they made a great career choice. Elizabeth Nanda, Head - HR Fabindia

4 Each organization in it's quest to become a great place to work must participate in India s Best Companies to Work For Study by Great Place to Work Institute each year. Mahua Chakrabarty, Head HR Hilti Participating in India's Best Companies to Work For Study by Great Place to Work Institute, gets us this feedback and gives us credible input, which is tremendously valuable for salient interventions thereafter. Anil Sardana, Managing Director Tata Power All organizations aspire to become a great workplace, and ironically, the way to get there is through the Great Place to Work Institute s survey. Rajinder Gupta, Managing Director Trident Group India s Best Companies to Work For - Study helps us to benchmark our people practices visà-vis the competition. The candid feedback from the employees help us to raise our standards constantly and build a productive and happy workplace. Sagorika Kantharia, Chief People Officer Radio City Being amongst the great places to work in the country means that we are in the league of some extraordinary companies which are doing much more than traditional HR to attract, retain & develop its talent. Since this comes from a body such as Great Place to Work Institute, it adds a lot of value to our employer brand & helps in positioning ourselves in the talent market. Ajay Kaul, CEO Jubilant Foodworks (Domino s Pizza)

5 Great Place to Work Institute s study is a very prestigious & reputed study. It brings with it great expertise & experience in assessing companies on best workplace criteria. Shyam Sharma, Head Human Resources Claris Lifesciences Participating in the Great Place to Work Institute s study allows companies to share and celebrate their people practices and also benchmark themselves with leading organizations across industries. Great Place to Work Institute is a global organization which runs similar studies in various countries, they have a well-established and recognized framework. Vikram Oberoi CEO and Amrita Bhalla - Executive Vice President-Human Resources The Oberoi Group Great Place to Work Institute has become a very trusted self-evaluation tool. The credibility of the institution backed by twenty plus years of research experience is the perfect cultural and social barometer for us, by which we assess and evaluate all our policies and practices that are aimed at providing our associates with the ideal platform for their over all growth and development. The fact that their research model covers each and every aspect of management, taking into account the feedback given by the management and employees alike, lends the results in being very transparent, balanced and impactful. Rajeev Menon, Area Vice President India, Malaysia, Maldives & Australia Marriott Hotels Great Place to Work Institute has helped RFCL in engaging the hearts and minds of employees at all levels. For us, it is a way to enhance the scope for increased productivity, job satisfaction, and loyalty by identifying the root causes of employee satisfaction and targeting these areas for further improvement. The survey has greatly contributed as a measure for morale-boosting for those who may prefer to confidentially express their views and also gauging the extent to which employees are passionate about their work and emotionally committed to us as well as to their co-workers. Every time, it provides RFCL with valuable information that can be acted upon to increase satisfaction and engagement in the organization. Vijay Kumar, Head - HR

6 RFCL Limited It s always a pleasure to be ranked amongst top 10 best companies to work for amongst other top contenders in the country. Such approbation & recognition by the renowned Great Place to Work Institute further reinforces our privilege of having a culture of employee focused and successful organization. We are convinced that workplace recognition and revenue growth are not coincidental and is a reflection of our belief that treating employees well is good business and the key to driving the innovation that continues to keep us in a leadership position. Sudipta K. Sen, CEO & Managing Director - India SAS Institute India s Best Companies to Work For - Study is based on sound principles of trust index and cultural audit of the organization. By participating in the study, we get access to in-depth analysis on employee perspective and management perspective. These analysis help us to understand where we stand vis-à-vis best companies and enables us to fine-tune our people practices. Overall, the study aids in bringing about a positive change in the organizational culture. S. Muralidharan, Head - HR Equitas Microfinance Intel India has been participating in India s Best Companies to Work For - Study for the last several years. This independent survey allows us to compare our people practices with other companies in India and also helps us learn from the best practices in the eco-system. Praveen Vishakantaiah, President Intel India This study allows us to help us benchmark our HR practices with rest of the peer group and also facilitate sharing of best practices. For us, our employees are our biggest asset and such surveys help us tweak our practices related to nurturing of this asset. Harsh Chitale, CEO HCL Infosystems Ltd.

7 Participating in India s Best Companies to Work For Study gave us further insights into our work environment, it highlighted our strengths and areas of improvement by benchmarking against other organizations, which goes a long way towards helping us achieve lasting improvements in workplace relationships and facilitating better corporate performance. Matthew Vallance, MD & CEO Firstsource