MITIE Induction Human Resources

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1 MITIE Induction Human Resources

2 Housekeeping Emergency exit and arrangements. Mobile phones switched off. Toilets. No smoking.

3 Welcome aboard! Welcome to MITIE You are now part of an incredibly successful organisation Mitie Group plc MITIE Group plc is a FTSE 250 company which employs over 50k + employees in over 100 offices Proud of its history founded in 1987 rapid growth 5 divisions: Facilities Management (includes MCES), Property Management, Asset Management, Strategic Outsourcing, Overseas and Emerging Markets.

4 Induction To help you integrate into MITIE - You should have at least the following Local induction to site/office/job your line manager should do this. MITIE 1-Day Induction If you don t know something, Just Ask!

5 The Role of the HR Function The HR function is divided into 4 regions Scotland/Ireland North/Midlands South West/South East London Head of HR Chris Townsend based in 10 Brook Office Park (Emersons Green) Within each HR region there is HR Business Partner HR Managers Shared Service Centre HR Support Dedicated team of HR Advisors providing front line HR advice to MITIE Managers Helping our Managers Manage effectively Step by step guidance on all HR related issues Absence, Disciplinary, Redundancy, Grievance etc Team Structure: SSC Manager Team Leader 5 HR Advisors Open Mon-Fri, 9am-5pm, Tel:

6 HR Geographical Regions

7 Employee Services Head of Employee Services Stephen Funnell 2 centres Bristol / Manchester Employee Service Manager Adrian Evans Employee Services Deputy Manager Maria Dunbar Employee Services - Administration Team deal with the maintenance of employee payroll records up to gross on SAP and administration relating to items such as the following:- Offer letters/contracts New starters & RTW Compliance Recruitment advertisement Maintenance of personnel files Group Payroll Manager Paul McGuinness Employee Services - Payroll Team deal with the maintenance of employee records from gross to net on SAP and the processing of timesheets, technical enquiries, year-end inculidng P11d s and correspondence with HRMC. 1 Payroll Manager in Bristol Janina Rodd 1 Payroll Manager in Manchester Anne Hollywood Benefits Team System, Controls and Reporting Manager Sarah Godfrey Employee Services system, controls and reporting team are responsible for delivering system enhancements, Employee Services compliance, bespoke reporting, data cleanse and BAU support.

8 Booking Leave For full information see the MITIE Employee Handbook Holiday year : 1 st April - 31 st March No allowance to carry forward untaken holiday Holiday requested to be made on Leave Request form MG(F)505 Request not authorised until line manager has signed To be sent to central HR admin by Mail or scanned to shared in-box (preference) Paternity/Adoption leave form MG(F) 507

9 Reporting Sickness For full information see the MITIE Employee Handbook Must notify line manager on first day of incapacity at the earliest opportunity Should try to give indication of expected return date Notification to be made personally Text messages are unacceptable Un-notified absence treated as unauthorised / unpaid If incapacity extends to more than 7 days Medical certificate required Notification of continued incapacity once per week thereafter Return to work Completion of Self Certification form MG(F)506 and Leave Notification form MG(F)505 (if appropriate) Return to work interview with line manager

10 Personal Details Any change in personal details needs to be amended by completing Staff Change of Details form MG(F)504 and returning to central HR admin Name Address Telephone numbers Personal address Marital status Next of kin Emergency contact Banking details Change form must be signed

11 Pension/Private Health/Life Cover Pension/Private Health Care Entitlement detailed in terms & conditions 6 months service before invited to join The intakes is every month after 6 months service Benefits team will send employees invitations to join the schemes (where appropriate) Your responsibility to complete the necessary documentation and return to the benefits team. Life Cover Open to all employees, form sent out with offer letter Your responsibility to complete and return to the Benefits team If not returned will not be covered

12 Investors in People We are proud to have the Investors in People (IIP) accreditation IIP obtained for all divisions and specialist companies within MCES in 2007

13 Performance & Work Standards Performance Standards World- class service Clear communication Personal integrity Working with others Commercial awareness Work Standards Technical expertise Company procedures Presentation and image Reliability

14 Employee Benefits A company called Asperity provide a comprehensive benefits package to MITIE employees. Benefits include: Fantastic discounts, offers and competitions for our employees. Discounts will be available with over 1500 retailers, both offline and online, examples include: 10% off at Comet, 20% off at food outlets such as Upper Crust, Burger King, Millie s Cookies, Delice de France, 15% at Halfords, 10% at Mothercare, Malmaison Hotels (special weekend rate of 59), 20% at Tickets4You Reloadable cards with Asda, Sainsbury s (both 5% off all groceries), Top Shop, Top Man, Burton, Dorothy Perkins, Debenhams, House of Fraser, Evans, Miss Selfridge (all 10% off) Discounted gift vouchers such as M&S (5% off), Thomas Cook (5% off), Boots (7.5% off), Habitat (9% off), Iceland (7.5% off), HMV (9% off), Argos (5% off), Homebase (7.5% off) Healthcare cash plan Bikes to work scheme and Big Instore Card (local high street discount card) launching in 2010

15 Childcare vouchers Childcare voucher scheme: Save up to 1,195 per year Sacrifice part of your pay for vouchers Pay for registered childcare; Available for children up to 15 years old Tax-free and National Insurance free.

16 Save As You Earn Government sponsored three year scheme which operates on an annual basis An opportunity to save direct from pay on a regular basis with an option to buy shares in MITIE A SAYE contract is set up with Halifax Bank Plc, contributions accumulate interest over a period of three years and a tax free bonus at the end Eligibility after six months continuous service You can choose how much you save (from 5 to 250) per month Saving made simple!

17 MITIE Stars award MITIE Stars recognises and celebrates the excellent work that our colleagues carry out daily This is an opportunity for both client and colleague to nominate those who consistently deliver exceptional service Details of how to nominate can be found - On the intranet or website - helpdesk@mitiestars.co.uk - Call on Contact your HR department

18 MITIE Skills Centres 7 Skills Centres across the UK in: Bristol, Manchester, Birmingham, Ipswich, London, Sunderland and Airdrie. Over 500 students are currently studying on nationally recognised vocational courses in construction.

19 The Real Apprentice There are over 343 apprentices employed across the business - many from the award winning Real Apprentice scheme.

Charity We support regional charities MITIE pirates taking on the MITIE marauders in a dragon boat race in Bristol last year for the charity CLIC

20 Charity We support regional charities MITIE pirates taking on the MITIE marauders in a dragon boat race in Bristol last year for the charity CLIC Sargent It s not just about donating money, we also give our time. For more information on ways to get involved contact your local office manager or HR Manager

21 Equality and diversity What we do and why we do it? Equality is about creating a fairer society, where everyone can participate and has the opportunity to fulfil their potential (DN, 2004); What we do Develop people s talent, whilst recognising their differences; Treat people fairly and equally, accepting their diversity; E&D policy is available and communicated via intranet; We offer comprehensive diversity training packages. Why we do it We re passionate about helping people reach their full potential, the more successful they are, the more successful we are.

22 Equality and diversity Responsibility Everyone in the company has a role to play in promoting diversity and eliminating discrimination. We all have the responsibility to behave with respect and consideration towards everyone we come into contact with in the course of our employment; We all benefit from working in a diverse, fair, inclusive environment, it is essential for the future success and prosperity of the company.

23 Any Questions?

As a member of the Library & Information Service team you will be expected to:

As a member of the Library & Information Service team you will be expected to: JOB TITLE : DEPARTMENT : LOCATION : CONTRACT : REPORTS TO : Information Services Assistant Library and Information Service Manchester Permanent, part time (28.75 hours per week, normal working pattern