Marie Curie Job Description

Transcription

1 Marie Curie Job Description Job title: Job reference: Department: Location: Reports to: Accountable To Regional Operations Manager WM2660 Community Fundraising Central Northampton or Derbyshire Head of Community Fundraising Head of Community Fundraising UK Job Purpose/Summary To provide excellent operational and administrative management to support the Community Fundraising teams in the Region in order that they deliver the agreed Community Fundraising strategy and increase income. Key Relationships Internal Head of Community Fundraising, National Operations Manager, Community Fundraising colleagues, Fundraising Volunteer Development Managers, Partnership Teams, Supporter Relations Team, Business Process Team, Finance and Audit Team, Regional Fundraising Product Managers, Health and Safety Manager, National Volunteering Team, Facilities Department, Estates Department, and other fundraising colleagues across MCCC s central teams. Area Shop Managers, Regional Managers, Hospice Managers, Clinical Lead Nurses and other key MCCC staff. Other MCCC regional contacts e.g. Marketing/PR, Regional HR etc. Fundraising Groups and volunteers.

2 External Supporters External fundraising networks and contacts from other charities Other local community contacts Accountabilities Ensuring Financial Integrity: To ensure the financial probity of the Region, ensuring compliance with both Financial and Audit requirements. In conjunction with the Head of Community Fundraising prepare the annual budgets for the Region ensuring that all information is presented in accordance with Financial, Operational and product guidelines. Take responsibility for the Regional Operations Team budget. Ensuring that all income for the Region is attributed correctly Monitoring and Analysis To provide the Head of Community Fundraising with a monthly analysis of the Management Accounts for the Region, highlighting significant variances in income and expenditure. Monitoring the processing of all income streams into the Region ensuring errors are identified and managed and that all Regional staff are meeting the processing requirements of the Supporter Relations Team. Using the Community Fundraising forecasting tool provide a monthly snapshot of the Region s financial position. Monitoring and recording of all incidents, accidents and complaints onto the Charity s databases Health and Safety To Act as the key Health and Safety representative for the Region, carrying out annual health and safety audits of each office, fire risk assessments for each office, risk assessments of staff members where applicable, Display Screen Equipment assessments, Manual Handling training,. To ensure that incidents and accidents are reported and recorded onto the Charity s database in a timely manner. To act as the Business Continuity Crisis Management Team Lead for the Region. To ensure that emergency and business continuity plans are in place and kept up to date for all teams within the Region.

3 Training and Development To Act as a key trainer within the Region for Display Screen Equipment, Manual Handling, and all administrative and operational processes, procedures and policies Act as a fundraising database super-user for the Region, providing training to fundraising staff as part of their induction and ensuring processes and procedures, associated with the database, are disseminated to all staff and understood. Planning, preparing and delivering induction training for all new staff within the Region. Providing training on budgeting and forecasting processes. Attending and participating in training for all fundraising products, and where required, delivering product training at a Regional level. Human Resources Providing a Regional Operations Team first point of contact service for the Region for all staff and HR enquiries. Support the Head of Community Fundraising and Senior Management colleagues in preparing for staff meetings. Provide support and advice to the region on recruitment and compliance procedures for Community Fundraising volunteers. Line manage the Regional Operations Officer Audit To manage an annual Audit programme across all teams within the Region to ensure compliance with charity policy and procedures, financial probity, database management and data and office security. Ensuring detailed and up to date records are maintained by each team on financial processing, Health and Safety, Business Continuity, and Audit. Building Relationships Ability to build a strong network of operational relationships on behalf of the region. General In addition to the specific duties and responsibilities outlined in this job description, all Marie Curie employees should be aware of their specific responsibilities towards the following: Marie Curie operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Marie Curie business outside the office. Adhere to all health and safety and fire regulations and to co-operate with the Charity

4 in maintaining good standards of health and safety. Uphold ethical and professional standards and not behave in a manner that is likely to bring the Charity into disrepute. Promote and sustain a responsible attitude towards equal opportunities and diversity within the Charity. Demonstrate a commitment to on-going registration requirements or any national professional or occupational standards associated with the role. Demonstrate a commitment to on-going learning and development and to participate in any training relevant to the role. For designated roles, the post holder will be responsible for health & safety, business continuity planning and/or risk management. (These responsibilities will be notified on appointment). Marie Curie is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and respect volunteers, and may be asked to work alongside or supervise a volunteer as part of their role whilst working at Marie Curie. This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

5 Marie Curie Person Specification Job title: Job reference: Regional Operations Manager WM2660 Criteria Essential Desirable How assessed Skills / Abilities - A confident decision maker - Ability to problem solve, research and analyse complex information and evaluate the options - Presentation skills - Preparation and delivery of effective training - Ability to influence colleagues through the provision of information, research and evidence - Strong interpersonal skills demonstrating discretion and sensitivity - Good Communication skills - Ability to self-direct and take responsibility for own work, whilst also able to participate as a team member - Excellent planning, administrative/ operational and organisational skills - Excellent IT skills including MS Word, MS Excel, MS Outlook and a working knowledge of databases Knowledge - Knowledge and understanding of regulatory requirements within an - Personnel management

6 office environment (e.g. training and development, Health and Safety, Financial probity) - Budget management creation, management, monitoring and evaluation of both income and expenditure Qualifications, training and education - Five GCSE s (grade C or above) or equivalent, including English and Mathematics OR - Demonstrable literacy and numeracy - Health & Safety qualification - Book keeping qualification form Experience - Experience of working across all aspects of a business, particularly its operations functions - Previous project management experience with the ability to apply this to differing functions - Previous experience of working within a notfor-profit organisation - Experience of managing volunteers/line management experience Other requirements - Driving licence - Access to a car Where appropriate, reasonable adjustments to these criteria will be considered to accommodate personal circumstances such as disabilities

7 Marie Curie Terms and conditions Job title Job reference Salary scale Salary Annual leave entitlement Notice period Working hours Disclosure Check Regional Operations Manager WM2660 MC Pay scale Grade D 19,974 to 24,968 pa 33 days (including 8 bank holidays) One week, followed by One Month after six months service 35 hours per week None Other benefits Continued access to NHS Pension Scheme (subject to eligibility) Marie Curie Stakeholder Pension Scheme Season ticket loan Loan schemes for bikes; computers and satellite navigation systems Due to administration costs borne by the charity, we regret that only short-listed candidates will be contacted. If you have not heard from us within four weeks of the below closing date, please assume that your application has been unsuccessful. Closing date: Monday 27 July 2015 Please your application form to recruitwalescentralsw@mariecurie.org.uk with the subject line Reference Number Job Title Location or via post to Marie Curie, Recruitment, Block C, Mamhilad House, Mamhilad Park Estate, Pontypool NP4 OHZ Contact No: