2018 Survey Calendar Non-Profit Survey 8/29/17 10/13/17 JANUARY FREE $200 FREE $400

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1 2018 QUESTIONAIRE Metro Chicago Compensation Survey A regional survey of compensation for non-exempt (including production) and exempt level positions below the executive level.

2 2018 Survey Calendar MEMBER COST NON-MEMBER COST SURVEY OPENS CLOSES RESULTS PARTICIPANT NON-PARTICIPANT PARTICIPANT NON-PARTICIPANT 2018 Non-Profit Survey 8/29/17 10/13/17 JANUARY FREE $200 FREE $ Park and Recreation Compensation Survey 8/29/17 10/13/17 JANUARY FREE $200 FREE $ Turnover Survey 12/26/17 1/26/18 FEBRUARY FREE FREE N/A N/A 2018 National Executive Compensation Survey 1/9/18 2/16/18 MAY FREE $495 $495 $990 3/6/18 4/20/18 JUNE FREE $795 $795 $ Library/LACONI Survey 3/6/18 4/20/18 JUNE FREE $200 FREE $ National IT & Engineering Compensation Survey 5/8/18 6/22/18 OCTOBER FREE $495 $495 $ National Sales Compensation Survey 7/24/18 9/14/18 NOVEMBER FREE $495 $495 $ Non-Profit Survey 8/28/18 10/12/18 JANUARY FREE $200 FREE $ Park and Recreation Compensation Survey 8/28/18 10/12/18 JANUARY FREE $200 FREE $ Salary Budget Survey 9/4/18 9/21/18 OCTOBER FREE FREE N/A N/A 2019 National Business Trends Survey 9/4/18 9/28/18 NOVEMBER FREE FREE N/A N/A 2019/2020 National Policies & Benefits Survey 9/18/18 10/26/18 MARCH 2019 FREE $495 $495 $ Turnover Survey 12/24/18 1/25/19 FEBRUARY FREE FREE N/A N/A See reverse side for survey FAQ s and contact information

3 PARTICIPATION OPTIONS (all found at SECTION A INSTRUCTIONS The is made available to members of the Management Association and TMA. If you are a member of both groups, you need only participate once to be included. 1. Participate online. See our invitation for your custom link. This is our preferred participation method. 2. Participate via spreadsheet. Download our Excel spreadsheet and e mail it back. 3. Participate on paper. Return Section B (all sides) via (surveys@hrsource.org) or fax ( ). MATCHING JOBS All of our survey benchmark jobs are graded using the Management Association s point factor plan. If you use our job evaluation plan, report your salaries for the job titles and grades that best match your jobs. Some job titles may have more than one grade level. If you do not use our job evaluation plan, carefully read the job descriptions to be sure that your job matches are accurate. We consider it a good match if 70% of your job is found in our description. You may not be able to report on every job in your organization. If a job is currently vacant, do not report anything for that job. DATA REPORTING FORM If you have more than one employee within a given job and they each earn a different salary, then you will need to take the average of all of their salaries and tell us the total number of employees for which the average was configured. Report salaries in effect as of March 1, Salaries are defined as actual straight time pay. Do not include overtime premiums, shift differentials, bonuses, or any other incentives or variable pay components. REPORTING AVERAGE SALARIES The following examples demonstrate how to calculate an average weighted by number of employees. # of Emps Hourly Rate Total Rate 1 X $8.50 = $ X $10.50 = $ X $9.00 = $ total = $56.50 Divide total pay by total number of employees: $56.50 / 6 = $9.42 Average weighted by employees # of Emps Annual Rate Total Rate 1 X $47,900 = $47,900 1 X $43,790 = $43,790 2 X $50,000 = $100,000 4 total = $191,690 Divide total pay by total number of employees: $191,690 / 4 = $47,923 Average weighted by employees PART TIME EMPLOYEES To include part time employees in this survey you ll need to convert their salary to an hourly rate and then average all of the rates for the position together (part time and full time). See example below. Example conversion for an employee who works 20 hours a week and earns: WEEKLY: $300 ($300/20 = $15/hour) MONTHLY: $1,200 ($1,200/80 (20 hours x 4 weeks) = $15/hour) ANNUALLY: $15,600 ($15,600/1040 (20 hours x 52 weeks) = $15/hour) ANNUAL BONUS/CASH INCENTIVES Enter the average annual bonus/cash incentives provided to employees in the position. Calculate averages based only on employees receiving an annual bonus/cash incentive. Do not include shift differentials, overtime premiums or any base salary adjustments. PAY BASIS Indicate the salary basis used when providing the salary for the position i.e., Hourly (H), or Annually (A) by using the appropriate letter in the rate reported by column. Do not convert other bases or time periods. COMBINATION JOBS If you have jobs which combine the duties of two or more jobs in this questionnaire, report salaries under the highest graded job only. Do not report salaries for the same job in more than one place. QUESTIONS? surveys@hrsource.org or call Management Association

4 SECTION A FREQUENTLY ASKED QUESTIONS (FAQ) How long will it take me to complete this survey? It depends on how many jobs matches you have at your organization and if you ve participated in the past. We estimate an hour or two. If you need help at any point, please let us know. Do you want my data even if I only have a couple of jobs that match? YES! Please provide us with as many job matches as you have, even if only a few. As a member, will I be able to get free survey data if I don t participate? Members are no longer able to call our Hotline for free survey data unless they participate. You will, however, be able to purchase the survey at the member discount. Can I get a copy of what I submitted last year? Yes! Please us (surveys@hrsource.org) to request your 2017 data report or to get a copy of your 2017 Excel spreadsheet if you participated via Excel. We encourage all participants to keep a copy of what they submit in case there is a problem with transmission. What happens if I need help filling out the questionnaire? Call us: We are more than happy to help you over the phone, or in person. Please do not hesitate to ask for assistance, especially if it makes the difference between participating or not! Does it really matter if I participate every year, or can I just complete it every two to three years? One of the keys to having a reliable survey is repeat participation. When organizations come and go from a survey, the statistics reflect that movement. While each year s survey is valid in and of itself meaning that the reported averages and percentiles are calculated correctly the trends from year to year can change dramatically. For example, a market leader joins a survey and the addition of their data significantly increases the survey average for customer service representatives (CSR). You then use that reported average to determine that you should increase the pay range for your customer service representatives. The next year, the market leader decides not to participate in the survey and in so doing, the reported average for the CSR drops. Now it appears that you should cut your CSR s pay when in reality, had the other organization maintained participation, the average would have most likely slightly increased. These kinds of swings in statistics lead to distrust and doubt of a survey s validity. Is my data kept confidential after it s submitted? Can other organizations find out what we are paying? We treat your organization s pay data with the utmost protection. We only report on jobs where five or more organizations submitted data. We only report aggregated data, never organizational specific data. Can I earn HRCI credit for participation? Yes. You can earn one leadership credit per year. Qualifying surveys will be highlighted in our invitation s and directions for claiming your credit will be provided in the confirmation . Where do I send my completed survey? your data to surveys@hrsource.org, enter it online using your custom link that was sent in the invitation , fax your data to or mail it to the address below. Return Section B only. Management Association Attn: Survey Department 3025 Highland Parkway, Suite 225 Downers Grove, IL How do I know that my data was received? The online system will give you an option to print a copy of your responses once you submit. Make sure to print a copy for your records. You will also receive a confirmation . If you fax, or mail your data to us, we will you once your data has been received Management Association

5 SECTION B ORGANIZATIONAL INFORMATION, DEMOGRAPHICS & SHIFT PREMIUMS PLEASE PRINT Questionnaire completed by Organization Phone ( ) Ext. E Mail Address Report for this business address only Report data for Illinois organizations only COMPLETED SURVEY DUE APRIL 20, 2018 Please complete this questionnaire and return Section B only to us promptly so that we may provide you with a timely report. The instructions for completing this questionnaire can be found in Section A. ORGANIZATION INFORMATION: 1. Total number of employees at this location? employees 2. Do you have a union? Yes No (answer required) 3. Projected 12 month wage increase for union production employees: (enter 0 if no increase will be given) % 4. Projected 12 month wage increase for non union production employees: (enter 0 if no increase will be given) % 5. Projected 12 month salary increase for non exempt employees: (enter 0 if no increase will be given) % 6. Projected 12 month salary increase for exempt employees: (enter 0 if no increase will be given) % 7. Please check one of the following revenue categories: (answer required) $ million $ million $ million $ million $250+ million 8. Please check one of the following industry categories. These categories broadly reflect the NAICS codes and should encompass most organizations. (answer required) Natural Resources / Mining Utilities Construction Non Durable Goods Manufacturing Durable Goods Manufacturing Retail Trade Wholesale Trade Transportation / Warehousing Information (Communication/Broadcasting) Financial Activities Professional / Business Services Education Services Health Services Social Services Leisure / Hospitality Services Services, not elsewhere classified Public Administration Other Industry, please describe: 9. Please check one of the following profit status categories: (answer required) For Profit privately held For Profit publicly traded Not for Profit Public sector government 2018 Management Association

6 SECTION B ORGANIZATIONAL INFORMATION, DEMOGRAPHICS & SHIFT PREMIUMS PREMIUM PAY/SHIFT PREMIUMS 10. Premium pay for second or third shift is paid as: Cents per hour added to base pay Percentage per hour added to base pay Premium not paid for alternative shifts We only have one shift (skip to the next page) Other (please list): 11. The premium paid for second shift work is: Cents per hour: Percentage per hour: % 12. The premium paid for third shift work is: Cents per hour: Percentage per hour: % 2017 Metro Chicago Compensation Survey 2017 Management Association

7 ORGANIZATION NAME: PHONE: JOB CODE (see previous tab) JOB TITLE COMPANY SIZE: 1 to to to to 400 Over METRO CHICAGO COMPENSATION SURVEY GEOGRAPHIC LOCATION: Were is your organization located? Pay Data Sheet - Due April 20, 2018 INDUSTRY TYPE: Manufacturing, Durables Manufacturing, Non-Durables Services - Finance, Professional/Business, Information Services -Wholesale and Retail Trade Services - Non-Profit, Educational, Social & Health Other Industry TOTAL NUMBER OF EMPLOYEES AT RATE: AVERAGE BASE SALARY: RATE REPORTED AS: (H = Hourly A = Annual) NORMAL HRS/WK: (37.5, 40 or specify # of hours) AVERAGE ANNUAL BONUS/CASH INCENTIVE: (if none, leave blank) Light Assembler (example row) 51 to 100 Chicago Manufacturing, Durables 13 $13.51 H 37.5 $ Accountant (example row) 51 to 100 Chicago Manufacturing, Durables 2 $65, A 40 $1, COPY THIS PAGE FIRST IF YOU HAVE MORE DATA THAN WILL FIT IN THE ROWS PROVIDED Management Association.

8 JOB DESCRIPTIONS BY FUNCTION GROUP (A detailed job title index can be found starting on the next page) (100s) PRODUCTION, MAINTENANCE AND SERVICE JOBS PAGE (101) Assembly... 1 (102) Chemical and Pharmaceutical... 2 (103) Electrical/Electronic... 3 (104) Finishing... 4 (106) Quality Assurance (Inspection and Testing)... 5 (107) Machining/Multi Machining... 6 (108) Computer Numeric Controlled (CNC) Operations... 9 (109) Maintenance (110) Metal Processing (112) Plastic (113) Printing and Paper (114) Service (115) Sheet Metal (116) Shipping, Receiving, Stores and Material Handling (117) Tooling (118) Welding (200s) NON EXEMPT OFFICE, CLERICAL AND TECHNICAL JOBS (201) Accounting (202) Clerical/Office Services (203) Information Systems (204) Engineering (206) Human Resources (207) Quality Assurance (209) Production Control (210) Purchasing (211) Sales, Marketing, and Service (300s) EXEMPT MANAGERIAL AND PROFESSIONAL JOBS (301) Accounting (303) Information Systems (304) Engineering (305) Process Engineering (306) Human Resources (307) Quality Assurance/Management (308) Manufacturing (309) Production Control (310) Purchasing (311) Sales, Marketing, and Service (312) Staff Functions (Other) Management Association

9 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title Accountant I, grade Accountant II, grade Accountant III, grade Accountant, Cost I, grade Accountant, Cost II, grade Accountant, Cost III, grade Administrator, Benefits, grade Administrator, Database, grade Administrator, LAN, grade Administrator, Network Systems, grade Administrator, Network Systems, grade Analyst I, LAN, grade Analyst, Financial, grade Analyst, Market Research, grade Analyst/Programmer, Application Systems, grade Analyst/Programmer, Application Systems, grade Analyst/Programmer, Application Systems, grade Assembler, Light I (Non Complex), grade Assembler, Light II (Moderate Complexity), grade Assembler, Light III (High Complexity), grade Assembler, Printed Circuit Board, grade Assembly Group, Lead, grade Assembly Group, Lead, grade Assembly Group, Lead, grade Assistant, Administrative I, grade Assistant, Administrative II, grade Assistant, Administrative III, grade Assistant, Administrative to Chief Executive Officer, grade Assistant, Benefits, grade Assistant, Human Resources, grade Assistant, Human Resources, grade Assistant, Purchasing, grade Assistant, Sales/Marketing, grade Attendant, Lead, Tool Crib, grade Attendant, Tool Crib, grade Attendant, Tool Crib, grade Auditor, Internal, grade Bookkeeper (Small Organization), grade Business Analyst, grade Business Analyst, Senior, grade Buyer I, grade 6 *NEW* Buyer II, grade Management Association

10 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title Buyer III (Purchasing Agent), grade Buyer, Retail/Wholesale, grade Carpenter, grade Checker/Selector/Picker, Stock, grade Chemist, grade Chemist, grade Clerk, Accounting I (Entry level), grade Clerk, Accounting II (Experienced), grade Clerk, Accounting III (Advanced), grade Clerk, Billing, grade Clerk, Credit and/or Collection, grade Clerk, Engineering Document Control, grade Clerk, Engineering, grade Clerk, Export Documentation, grade Clerk, General I (Entry level), grade Clerk, General II (Exeperienced), grade Clerk, General III (Advanced), grade Clerk, Inventory Control, grade Clerk, Mail, grade Clerk, Mail, grade Clerk, Payroll I, grade Clerk, Payroll II, grade Clerk, Purchasing, grade Clerk, Receiving, grade Clerk, Shipping, grade Clerk, Shipping/Receiving, grade Coordinator, Help Desk, grade Coordinator, Help Desk, grade Coordinator, Logistics, grade Coordinator, Social Media, grade 6 *NEW* Crafter, grade Designer, Product, grade Designer, Tool, grade Designer, Tool, grade Drafter, CAD I (Detail), grade Drafter, CAD II (Layout), grade Drafter, CAD III (Design), grade Driver I, grade Driver, Long Distance Truck, grade Electrician I (Assistant), grade Electrician II (Journey), grade Management Association

11 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title Electrician III (Master), grade Electrician, Production, grade Engineer, Application, grade Engineer, Application, grade Engineer, Continuous Improvement, grade Engineer, Electrical (Product), grade Engineer, Electrical (Product), grade Engineer, Environmental, grade Engineer, Industrial, grade Engineer, Industrial, grade Engineer, Manufacturing, grade Engineer, Manufacturing, grade Engineer, Mechanical (Product), grade Engineer, Mechanical (Product), grade Engineer, Network, Senior, grade Engineer, Product (Multi Disciplined), grade Engineer, Quality Assurance, grade Engineer, Quality Assurance, grade Engineer, Research and Development, grade Engineer, Sales and Application, grade Engineer, Software (Programmer), grade Engineer, Software (Programmer), grade Estimator, Cost, grade Estimator, grade Expediter, grade Finisher, grade Forklift Driver (Power), grade General Heavy Production Labor, grade General Light Production Labor, grade Generalist I, Marketing, grade Generalist II, Marketing, grade Generalist III, Marketing, grade Generalist, Human Resources, grade Generalist, Human Resources, Senior, grade Graphic Artist, grade Grinder, External, grade Grinder, Surface, grade Grinder, Universal, grade Handler, Material (Forklift Driver), grade Handler, Material and/or Warehouse Laborer, Material, grade Management Association

12 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title Handler, Material, grade Handler, Material, Lead, grade Handler, Material, Lead, grade Helper, Maintenance, grade Helper, Maintenance, grade Helper, Office, grade Helper, Press, grade Injection Machine, Lead, grade Inspection Group, Lead, grade Inspection Group, Lead, grade Interviewer, Employment (Staffing Representative), grade Inventory Control Clerk/Cycle Counter, grade Machine Tool Operator I, grade Machining Center, Lead, (CNC), grade Machinist I, grade Machinist II, grade Machinist III, grade Maker, Lead Tool, Die and Gauge, grade Maker, Model, grade Maker, Mold, grade Maker, Tool and Die I, grade Maker, Tool and Die II, grade Maker, Tool and Die III, grade Manager, Advertising and Sales Promotion, grade Manager, Application Systems Analysis/Programming, grade Manager, Assistant Plant, grade Manager, Assistant Plant, grade Manager, Compensation/Benefits, grade Manager, Continuous Improvement, grade Manager, Cost Accounting, grade Manager, Cost Accounting, grade Manager, Credit and/or Collection, grade Manager, Customer Service, grade Manager, Distribution, grade Manager, Drafting and Documentation, grade Manager, E Commerce, grade 13 *NEW* Manager, Facilities II (Multi location), grade Manager, Field Service, grade Manager, General Accounting, grade Manager, Human Resources, grade Manager, Industrial Engineering, grade Manager, Inside Sales, grade Management Association

13 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title Manager, Inventory Control, grade Manager, IT (Corporate Organizations), grade Manager, IT (Single Location), grade Manager, IT, grade Manager, IT, grade Manager, IT, grade Manager, Logistics, grade Manager, Maintenance, grade Manager, Manufacturing Engineering, grade Manager, Marketing, grade Manager, Office, grade Manager, Operations, grade Manager, Product (Brand), grade Manager, Product (Brand), grade Manager, Product /Engineering (Project or Development), grade Manager, Product/Engineering (Project or Development), grade Manager, Production Control, grade Manager, Production Control, grade Manager, Project Senior, grade Manager, Project, grade Manager, Purchasing, grade Manager, Purchasing, grade Manager, Quality Process, grade Manager, Quality, grade Manager, Safety, grade Manager, Sales (District), grade Manager, Sales (Export), grade Manager, Sales (Regional), grade Manager, Traffic, grade Manager, Training, grade Manager, Warehouse, grade Mechanic, Automotive, grade Mechanic, Machine Maintenance I, grade Mechanic, Machine Maintenance II, grade Mechanic, Machine Maintenance III, grade Mechanic, Maintenance, Buildings/Grounds I, grade Mechanic, Maintenance, Buildings/Grounds II, grade Metallurgist, grade Mixer, Batch, grade Multi Machine, Lead, (Machining), grade Office Janitor, grade Operator Milling Machine, grade Management Association

14 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title Operator Milling Machine, grade Operator, Automated Assembly Machine, grade Operator, Automated Assembly Machine, grade Operator, CNC Machining Center I, grade Operator, CNC Machining Center II, grade Operator, CNC Machining Center III, grade Operator, Computer, grade Operator, Data Entry I (Entry Level), grade Operator, Data Entry II (Experienced), grade Operator, Degreaser, grade Operator, Desktop Publishing, grade Operator, Drill Press, grade Operator, Drill Press, grade Operator, Fabricating Machine (Sheet Metal), grade Operator, Fabricating Machine (Sheet Metal), grade Operator, Injection Machine, grade Operator, Machine Tool II, grade Operator, Machine Tool III, grade Operator, Multi Machine (Machining), grade Operator, Multi Machine (Machining), grade Operator, Press Brake, grade Operator, Press Brake, grade Operator, Printing Press (Multicolor Web Press), grade Operator, Punch Press, grade Operator, Punch Press, grade Operator, Punch Press, grade Operator, Saw (Cut Off), grade Operator, Screw Machine (Automatic), grade Operator, Setup, (CNC) Laser Machine, grade Operator, Setup, (CNC) Milling Machine, grade Operator, Setup, (CNC) Turning Center, grade Operator, Setup, (CNC) Wire Electrical Discharge Machine, grade Operator, Slitter, grade Operator, Utility, grade Packer (Automated Line), grade Packer, grade Packer, grade Packer, grade Painter, Production, grade Painter, Production, grade Payroll Supervisor/Administrator, grade PC Specialist, grade Management Association

15 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title PC Specialist, grade Pipe Fitter/Plumber, grade Planner, Meetings and Special Events, grade Planner/Scheduler I, Production, grade Planner/Scheduler II, Production, grade Planner/Scheduler III, Production (Master), grade Plant Janitor/Sanitation, grade Plater, grade Polisher Buffer, grade Polisher Buffer, grade Processor, Chemical, grade Programmer, Applications, grade Programmer, Applications, grade Programmer, Computer Controlled Machines, grade Punch Press, Lead, grade Punch Press, Lead, grade Quality Inspector/Auditor I, grade Quality Inspector/Auditor II, grade Quality Inspector/Auditor III, grade Receiver, grade Receiver, Lead, grade Receptionist, grade Recruiter, Technical/Professional, grade Repairer, Tool, Die & Mold, grade Representative, Customer Service I (Entry level.), grade Representative, Customer Service II (Experienced), grade Representative, Customer Service III (Technical Advisor), grade Representative, Inside Sales, grade Representative, Outside Sales, grade Representative, Outside Sales, grade Representative, Telemarketing Sales, grade Security Guard, grade Setter, Fabricating Machine (Sheet Metal), grade Setter, Injection Machine, grade Shipper, grade Shipper, Lead, grade Shipper Receiver, Lead, grade Shipping and/or Receiving Clerk, grade Specialist, Credit and/or Collection, grade Specialist, Safety, grade Management Association

16 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title Specialist, Training I, grade Specialist, Training II, grade Storekeeper, grade Storekeeper, Lead, grade Supervisor (Class A), grade Supervisor (Class A), grade Supervisor (Class B), grade Supervisor (Class B), grade Supervisor (Class C), grade Supervisor (Class C), grade Supervisor (Class D), grade Supervisor, Application Systems Analyst/Programmer, grade Supervisor, Builiding & Grounds, grade 8 *NEW* Supervisor, Customer Service, grade Supervisor, Design, (Chief Designer), grade Supervisor, Drafting, grade Supervisor, Facilities I (Single location), grade Supervisor, General Accounting, grade Supervisor, Inspection, grade Supervisor, Inspection, grade Supervisor, Maintenance, grade Supervisor, Office, grade 8 *NEW* Supervisor, Order and Billing, grade Supervisor, Purchasing, grade Supervisor, Traffic, grade Supervisor, Warehouse (Shipping/Receiving), grade Supervisor/Manager, Payroll, grade Technical Product Support, grade Technician, Electrical Engineering, grade Technician, Electrical Engineering, grade Technician, Field Service I (Entry level), grade Technician, Field Service II (Experienced), grade Technician, Field Service III (Advanced), grade Technician, Laboratory, grade Technician, Laboratory, grade Technician, Laboratory, grade Technician, Network, grade Technician, Quality Assurance, grade Technician, Quality Assurance, grade Technician, Quality Assurance, grade Telephone Operator/Receptionist/Secretary, grade Tester/Analyzer, grade Management Association

17 ALPHABETICAL INDEX OF JOBS Job Code Description Page Job Title Tester/Analyzer, grade Treater, Heat, grade Webmaster, grade Webpage Designer, grade Welder I, grade Welder II, grade Welder Layout/Assembly, grade Welder, Arc, grade Welder, Combination, grade Welder, Lead, Arc, grade Wirer, Electrical or Electronic, grade Wirer, Electrical or Electronic, grade Writer, Technical, grade Management Association

18 (100s) PRODUCTION, MAINTENANCE AND SERVICE JOB DESCRIPTIONS ASSEMBLY (101) AUTOMATED ASSEMBLY MACHINE OPERATOR Setup automated assembly machines. Make necessary machine adjustments, input start up instructions and load feeder with proper parts. Monitor line operation and clear line jams, troubleshoot machine operating problems, replace defective machine components and make minor repairs. Keep line supplied with parts. Inspect assembled units for proper function dimensions and required quality standards AUTOMATED ASSEMBLY MACHINE OPERATOR Input machine start up instructions, make specified machine adjustments. Load feeder with proper parts. Monitor line operations and clear line jams. Keep line supplied with parts. Inspect assembled units for proper function, dimensions and required quality standards ASSEMBLY GROUP LEAD GRADE 4 Lead a group of seldom over 25 persons performing assembly operations, following standardized methods on mechanical, electrical or electronic parts, involving interchangeable parts requiring simple fitting, adjustment or alignment for free working and proper parts clearance. Check and arrange for availability of materials, tools and fixtures. Set and adjust machines for proper operation. Assign work. Prepare reports on group activities. Perform any variety of operations within group to maintain flow of work ASSEMBLY GROUP LEAD GRADE 2 Lead a group of over 25 persons performing assembly operations on a variety complex of mechanical, electrical or electronic subassemblies or complete products having a considerable number of details. Fit to very close tolerances and operating requirements, make tests and final adjustments. Check and arrange for availability of materials, tools and fixtures. Set and adjust machines for proper operation. Assign work, instruct operators on proper operation, safe practices and housekeeping. Prepare reports on group activities. Perform any variety of operations within group to maintain flow of work ASSEMBLY GROUP LEAD Lead a group of assemblers performing simple assembly of subassemblies or products of a less complex nature LIGHT ASSEMBLER I (NON COMPLEX) GRADE 11 First of three levels of light assembler; highly repetitive, simple short cycle mechanical or electro mechanical assembly following prescribed routine or where method of assembly is obvious. No diploma or experience required. All training is on the job. Requires the ability to follow demonstrated steps. Requires simple adjusting with liberal tolerances and no fitting. Work is typically performed at a bench and may include walking or standing some of the time. Work may be in a clean room environment. Most electronic assembly will fall within the three light assembler classifications or the subminiature classifications LIGHT ASSEMBLER II (MODERATE COMPLEXITY) GRADE 5 Second of three levels of light assembler; diversified mechanical or electro mechanical assembly or sub assembly of units that are moderately complex, requiring adjusting, fitting and aligning to ordinary tolerances. The job typically requires a high school diploma and related training or experience of less than 1 year, or equivalent. Requires print reading and basic math skills as well as the ability to use common hand tools and operate assembly machines. Works from drawings or specifications. May inspect and test complete unit. May rotate stations in a work cell. Work is typically performed at a bench and may include walking or standing some of the time. Work may be in a clean room environment. Most electronic assembly will fall within the three light assembler classifications or the subminiature classifications LIGHT ASSEMBLER III (HIGH COMPLEXITY) GRADE 3 Third of three levels of light assembler; complete assembly of intricate units composed of a large number of component parts, or of large and complicated units, requiring print reading and basic math skills as well as the ability to use common hand tools and operate assembly machines. The job typically requires a high school education and 2+ experience, or equivalent. Under limited supervision performs highly diversified work involving considerable adjusting, fitting and aligning to very close tolerances and strict inspection standards. Works from drawings or specifications. May plan assembly procedures and direct the work of others. May test or inspect assembled units. May rotate stations in a work cell and/or is expected to have mastery of all steps in a process. Work is typically performed at a bench and may include walking or standing some of the time. Work may be in a clean room environment. Most electronic assembly will fall within the three light assembler classifications or the subminiature classifications. 100 level grades are numbered between 1 and is the highest level, while 11 is the lowest Management Association

19 (100s) PRODUCTION, MAINTENANCE AND SERVICE JOB DESCRIPTIONS CHEMICAL AND PHARMACEUTICAL (102) BATCH MIXER GRADE 7 Operate, clear, load and unload mixing machine with a wide variety of pastes, solvents and driers in large batches, according to formulas. Operate and unload mixer. Obtain raw materials and move finished stock CHEMICAL PROCESSOR Change over, adjust and operate a limited variety of chemical equipment, involving such operations as grinding, filtering, separating, drying, combining and mixing pre weighted liquids and solids to prepare large batches of products having few variations. Setup and sequence is prescribed and changes in temperature, pressure and time cycle are made within narrow limits. Observe operations, obtain samples for approval, correct as instructed to maintain quality standards, move material and containers and assist in cleaning equipment. 100 level grades are numbered between 1 and is the highest level, while 11 is the lowest Management Association

20 (100s) PRODUCTION, MAINTENANCE AND SERVICE JOB DESCRIPTIONS ELECTRICAL OR ELECTRONIC (103) ELECTRICAL OR ELECTRONIC WIRER GRADE 7 Install, connect and solder a variety of wiring conduit and fittings on electrical or electronic units or products. Route wiring as specified. Cut wires of prescribed gauge to length. Clean, assemble and fasten designated terminals. Follow color codes to make wiring harness as required and make standard circuit continuity, short circuit or performance tests. Trace and resolve ordinary wiring difficulties ELECTRICAL OR ELECTRONIC WIRER GRADE 5 Plan, lay out and perform diversified intricate wiring on a wide variety of products and component parts, such as control panels, motors, electric chassis and special complicated equipment. Determine polarity to ensure effective operation in running, bending and fitting wires, forming busbars and cables in limited space. Install conduit and fittings and connect switches, control panels, motors and electronic circuits. Establish wiring procedure for production on first unit or model. Make wiring charts PRINTED CIRCUIT BOARD ASSEMBLER GRADE 10 Perform routine subassembly completion or final assembly of a range of printed circuit boards. Follow specific instructions and samples, using hand tools such as long nose pliers, side cutter and soldering iron to assemble and secure test jacks, handles, front panels and other miscellaneous parts to boards. Trim excess wire. Clean boards with solvent PRODUCTION ELECTRICIAN GRADE 3 Plan, lay out and install a variety of complicated electrical equipment controls and wiring on a wide variety of standard and non standard products. Select location of minor units, work out installation details. Wire complicated circuits with a large number of connections. Make standard tests, adjust as required. Improvise special tests as required for non standard products. May assist and direct lower class electricians. 100 level grades are numbered between 1 and is the highest level, while 11 is the lowest Management Association

21 (100s) PRODUCTION, MAINTENANCE AND SERVICE JOB DESCRIPTIONS FINISHING (104) DEGREASER OPERATOR Operate degreasing basket, conveyor or tank type of equipment to remove oil, grease and other surface foreign matter from a wide variety of sheet metal or machined parts, castings and assemblies. Load and position part to permit draining of solution. Distill and clean solution tank periodically FINISHER Perform a variety of operations to remove burrs or sharp edges, clean machined flat surfaces on parts. Use belt sanders, abrasive charged wheels, fixtures, foot or hand presses, files and scrapers POLISHER BUFFER GRADE 7 Repetitively polish, grind or buff large lots of a variety of production parts. Maintain specified finish and shape and avoid cutting through plating. Use prescribed wheels and abrasives, build up, dress and balance wheels POLISHER BUFFER GRADE 5 Grind, polish, glaze and buff a variety of work of unusual and intricate shape or design requiring considerable care to maintain contours, radii and close dimensions. Obtain even color buff on high grade plated work or castings. Plan operation sequences, select wheels, belts, discs, abrasives and dressings. Build up, glue, surface, dress and balance various kinds of wheels. Assist lower class polishers and buffers PRODUCTION PAINTER GRADE 7 Mix a variety of standard coating materials to proper consistency. Powder coat parts. Mask parts as necessary and set prescribed oven temperature and conveyor speed PRODUCTION PAINTER GRADE 5 Mix paints, enamels or lacquers to specified colors, consistencies and viscosities for spraying or brushing. Prepare surfaces and apply a wide variety of coating to obtain high grade and decorative finishes on large parts or products. Skill required to match colors in shading, two toning and hand graining, and in distribution and baking of special and unusual finishes. Allow for change in color during drying or baking. Touch up marred surfaces. 100 level grades are numbered between 1 and is the highest level, while 11 is the lowest Management Association

22 (100s) PRODUCTION, MAINTENANCE AND SERVICE JOB DESCRIPTIONS QUALITY ASSURANCE (INSPECTION AND TESTING) (106) INSPECTION GROUP LEAD Act as group leader or setter responsible for group seldom over 10 people. First piece, process or final inspect a variety of simple size parts, subassemblies or completed assemblies. Plan inspection methods and sequence when not specified. Make gauging setups. Responsible for stopping production in case of excessive rejects. Check work and report on group activities. Performing any variety of operations within group to maintain work flow INSPECTION GROUP LEAD GRADE 4 Act as group leader or setter responsible in a group of seldom over 10 persons. Perform inspection operations involved in a range of machining operations or the inspection of mechanical, electronic or electrical subassemblies, mechanisms and complete products. Make decisions, concerning allowable variations from specifications or standards. Check and arrange for availability of materials, gauges, inspection instruments and work places for proper operation. Make standardized operating, hydraulic or electrical tests. Plan inspection methods and sequence when not specified. Make gauging setups. Responsible for stopping production in case of excessive rejects. Check work and report on group activities. Perform any variety of operations within group to maintain work flow QUALITY INSPECTOR/AUDITOR I GRADE 9 First of three levels of quality control inspector. The job typically requires high school level math and problem solving skills and work experience of less than 1 year, or equivalent. With readily available supervision, performs repetitive inspection following standardized methods and procedures. Visually inspects or checks parts using a variety of precision measuring instruments or against fixed samples. Checks dimensions and finishes against blueprint or work order specifications. At this level, workers may perform finishing operations to correct rejected parts or assist with other production activities QUALITY INSPECTOR/AUDITOR II GRADE 7 Second of three levels of quality control inspector/auditor. The job typically requires high school level math and problem solving skills, course work in metrics and 2+ years of work experience, or equivalent. Under limited supervision performs diversified bench or floor inspection of a variety of standard or custom parts, products, or materials that are being produced in house or received from vendors. Uses a variety of precision measuring instruments, including electronic devices. Checks color, finish, dimensions, hardness, density or other measurable or observable characteristics of material. Performs detailed first article inspections following the installation of new or revised molds and dies. May recommend, write, or modify sampling and inspection procedures. May use statistical tools to chart variance. Does not include tool room inspectors QUALITY INSPECTOR/AUDITOR III GRADE 5 Third of three levels of quality control inspector/auditor. The job typically requires high school level math and problem solving skills, course work in metrics and 4+ years of work experience, or equivalent. Following management guidelines, performs final inspection for quality, appearance and performance of complicated equipment, instruments or products, or of diversified parts and assemblies. Work may be highly diversified. May include auditing and qualifying vendors on location. Plans inspection procedures and may be required to devise unusual measuring or gauging set ups. Uses a variety of precision measuring instruments including electronic devices. May use statistical tools to chart variance. Includes tool room inspectors TESTER/ANALYZER GRADE 5 Test standard products of mechanical, electric, electronic or hydraulic type to determine specific operating requirements, recording and reporting defects. Set up and operate test equipment, within specified ranges, and make reports by recording readings. Analyze detected board problems and make necessary repairs TESTER/ANALYZER GRADE 3 Perform mechanical, electrical, electronic or hydraulic and performance tests on a variety of complicated products or apparatus and special products, following general procedures and methods. Calibrate, set up and attach test equipment. Adapt test equipment for spatial tests. Use a variety of precision measuring instruments. Perform tests and adjust products. Record and report test results and abnormal variations to superior. Analyze detected board problems and make necessary repairs. Instruct and direct one or two lower graded inspectors/testers. 100 level grades are numbered between 1 and is the highest level, while 11 is the lowest Management Association

23 (100s) PRODUCTION, MAINTENANCE AND SERVICE JOB DESCRIPTIONS MACHINING/MULTI MACHINING (107) DRILL PRESS OPERATOR GRADE 7 Change over and adjust drill press, involving leveling and blocking. Use prescribed jigs, layouts, operation sequence tools, feeds, speeds, reaming allowances. Drill, ream, tap, spot face and countersink a wide variety of parts to close tolerance. Replace or sharpen dull tools DRILL PRESS OPERATOR GRADE 5 Make setups requiring fairly involved leveling and blocking. Lay out work or use complicated jigs or boring fixtures. Select operation sequence, tools, feeds, speeds, and reaming allowance. Drill, ream, tap, spot face, bore, counterbore and countersink parts to exacting requirements, including deep hole and angle drilling. Grind or replace dull tools GENERAL LIGHT PRODUCTION LABOR General production labor job, requiring the ability to follow demonstrated directions, or equivalent. The job typically requires the ability to follow demonstrated directions, no diploma is required and all training is typically given on the job, or equivalent. Incumbents perform a variety of production duties, such as tending machines, handling product, visual sorting or inspection, packing, or performing other operations that can be learned on the job in a short time. Work may require frequent moving or frequent exertion of light physical effort. Most of the time work can be performed while seated at a workbench, production line or next to a machine GENERAL HEAVY PRODUCTION LABOR GRADE 7 General production labor job. The job typically requires the ability to follow demonstrated directions, no diploma is required and all training is typically given on the job, or equivalent. Incumbents perform a variety of production duties, such as tending machines, handling product, visual sorting or inspection, packing, or performing other operations that can be learned on the job in a short time. Incumbents may use pallet jacks to move material in the work area. Work requires frequent moving, frequent exertion of moderate to heavy physical effort or frequent standing GRINDER (EXTERNAL) Setup and grind a variety of parts having a number of unusual shoulders or steps, contours or tapers, to extremely close tolerances and high finish requirements. Plan rough and finish grinding, select finish grind allowance GRINDER (SURFACE) Make ordinary setups, involving use of chucks, holding fixtures, angle plates or clamping to table, and operate equipment to grind a wide variety of parts, to exacting dimensional, angular and surface locations, select operations, feeds and depth of cut GRINDER (UNIVERSAL) GRADE 4 Make exacting and sometimes difficult setups, and operate equipment to external, internal and surface grind a wide variety of parts having shoulders, steps, tapers, contours or recesses, with close relationship of dimensions and surfaces. Plan methods and operate sequence. Select wheels, feeds, speeds and depth of cut, dress wheels for contours and recesses. Work to exacting tolerances and finish requirements LEAD PUNCH PRESS As a setter and group leader, responsible for group performing operations on small and medium size presses to accomplish a variety of simple operations, such as blanking, piercing and simple forming. Adjust stroke, stock stops, automatic roll feed, straightener and knockout devices. Determine when dies need sharpening or adjustment LEAD PUNCH PRESS GRADE 4 As a setter and group leader, responsible for group performing a broad range of complicated work on presses of any capacity, involving the use of progressive, subpress, combination, lamination, complex forming and deep drawing dies. Set dies and make adjustments to air and mechanical knockout devices, automatic roll feed mechanism and length of ram stroke to produce parts in accordance with tolerances and requirements. Inspect first piece, diagnose and correct problems and determine when dies should be sharpened. Install specified dies for special work. 100 level grades are numbered between 1 and is the highest level, while 11 is the lowest Management Association

24 (100s) PRODUCTION, MAINTENANCE AND SERVICE JOB DESCRIPTIONS MACHINING/MULTI MACHINING (107) MACHINIST I First of three levels of skilled machinist work. The job typically requires a technical degree in machining and little or no work experience, or equivalent. Operates alternately more than one type of machine tool such as grinders, millers, drill presses, lathes, etc., on machining operations of moderate complexity. Projects have some diversity and may be in support of production operations or job shop machining. This is not a production machine tool operator MACHINIST II GRADE 4 Second of three levels of skilled machinist work. The job typically requires a technical degree and 2+ years of experience, or equivalent. Under limited supervision, performs complex machining operations in support of production operations or job shop machining. Operates various types of machine tools and performs progressive machining operations for metal parts, tools and machines with close tolerances or high finish requirements. Fits and assembles where necessary, using machinists' hand tools and measuring instruments. Has familiarity with working properties of various materials. May program CNC machines in the course of making parts. This is not a production machine tool operator MACHINIST III GRADE 3 Third of three levels of skilled machinist work. The job typically requires a technical degree and 5+ years of experience, or equivalent. Without technical supervision performs the most complex machining and fitting of all kinds of parts, tools, and machines in support of production operations or job shop machining. Lays out work from blueprints, sketches, and written specifications. Sets up and operates all available machine tools and performs progressive machining operations on work involving very close tolerances or unusual requirements. Determines operation sequences. Uses skillfully all machinists' hand tools and measuring instruments. Familiar with working properties of all materials. Programs CNC machine tools in the course of making parts. Fits and assembles where necessary. At this level machinists serve as technical resources for less experienced machinists. This is not a production machine tool operator MILLING MACHINE OPERATOR GRADE 7 Make ordinary setups and operate milling machine, following standard practice. Perform a variety of operations such as cutting key ways, slotting, straddle milling and end milling. Select cutters, feeds and speeds. Work to close tolerances MILLING MACHINE OPERATOR GRADE 5 Plan, lay out and perform varied and unusual operations, involving close tolerances between milled surfaces, sections and holes. Set up complicated or irregularly shaped parts or thin section castings, requiring careful blocking and clamping to avoid springing or distortion. Set adjustable boring head, dividing head for helical cutting, vertical or circular attachments. Select speeds, feeds and tooling, determine operation sequence PLATER GRADE 5 Under direct supervision, performs a wide range of electroplating processes to obtain finishes on a variety of parts and completed devices of one or more metals. Follows standardized methods and procedures to produce optimum plating results. Cleans, strips, etches, bright dips, electro polishes, and oxidizes parts. Makes up and replenishes solutions according to formulas. Works from drawings, specifications, work orders, and instructions. Typically requires a high school education or equivalent and may require some technical training PUNCH PRESS OPERATOR GRADE 10 Perform simple piercing, forming, riveting and staking operations on small parts and subassemblies of negligible weight, following detailed instructions, where setups are made by others. Detect and report faulty operations PUNCH PRESS OPERATOR Perform blanking, piercing and forming operations on a variety of parts, following general instructions. Setups are made by others. Detect faulty operations and notify superior when dies need sharpening. 100 level grades are numbered between 1 and is the highest level, while 11 is the lowest Management Association