POSITION DESCRIPTION MERCY PUBLIC HOSPITALS INC. Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork

Transcription

1 MERCY PUBLIC HOSPITALS INC POSITION DESCRIPTION Core Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Employee name: Entity/Group: Health Services Date: June 2016 Business Unit/Department: Medical Workforce Unit based at Werribee Mercy Hospital Position reports to: Medical Workforce Manager Positions reporting to this one: Nil Position Purpose: Qualifications: Provide high level administrative support to ensure the effective operation of the junior medical staff workforce unit. Support the delivery of activities including rostering, recruitment, leave, timesheeting and general queries. Provide support in relation to senior medical staff as required. Relevant qualifications in business or health (desirable) Resource management: Total staff management (FTE): Annual Operating Expenditure: Annual Capital Expenditure: Mandatory Organisational Competencies Personal Competencies Job Competencies Orientation (on commencement) Commitment to the Mercy values. Comply with the requirements of the annual organisational mandatory and role related competencies policy and procedure. Equity & Inclusion (annual) Demonstrated ability to build relationships with people at all levels. Well developed interpersonal and communication skills

2 Emergency Procedures (annual) Ability to manage and work as part of a team. Exceptional time management and organisational skills Work Health & Safety (annual) Capacity for constructive selfreflection Strong customer focus and learning from actions and feedback. Infection Control (annual) Highly developed leadership skills. Demonstrated knowledge of hospital and Experience in the use of rostering systems and processes settings Ability to use initiative and be flexible and respond to changing priorities Excellent written and verbal communication skills Commitment to continuous improvement of systems and process Computer literate in Microsoft Word, Excel, Outlook Ability to work autonomously and under pressure Ability to influence and negotiate effectively with internal and external stakeholders Generic Requirements Act professionally and in accordance with the Mercy Health Code of Conduct Maintain clinical registration (where applicable) Participate in annual performance development review (PDR) process Key Result Areas Key Activities Standard Measures Ensure the values of Mercy Health are incorporated into daily work practices for all staff. Demonstrates and upholds the Values and Mission of Mercy Health. Shows compassion and provides support to staff and customers. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Communicates openly and honestly as an effective member of the leadership team.

3 Maintain a safe environment for patients/self/colleagues and members of the public. Escalate concerns regarding safety, quality & risk if/where they are outside of delegated authority. Implement and participate in evaluation and continuous improvement and clinical indicator processes. Demonstrate and champion the principles of Person Centred Care: o Respect & Dignity Demonstrates leadership in the area of safety, quality & risk and contributes to organisational quality and safety initiatives. Support the delivery of a quality medical workforce administrative service Compliance o Information Sharing o Participation o Collaboration. Deliver effective medical workforce services that are responsive to the needs of Health services Undertake established processes to ensure rosters are published Monitor rosters to identify gaps Provide ad hoc support to heads of department with workforce issues Work collaboratively with the Medical Workforce team to provide Provide information for accreditation audits and reviews by PMCV and Specialist colleges as requested Risk assessments completed and controls implemented. Incident/s reported as soon as practicable. Undertake incident investigations. Injured employees are managed within Guidelines. Orientation records. Training records. Accreditation outcomes. Patient satisfaction and experience survey results. Participate in implementation and delivery of annual quality plan and business plan. Doctors have access to prompt and reliable medical workforce services Compliance standards are met Accurate information is kept and provided for compliance activities in accordance with requirements

4 Recruitment and contracts Prepare and organise recruitment activities relating to medical staff including advertisements, position descriptions, booking interviews and preparing paperwork Contracts and associated paperwork are issued in accordance with Mercy Health requirements in a timely manner New starter paperwork is checked and monitored Recruitment is undertaken in a timely was and process ensuring the effective operation of departments New starter paperwork is issued and returned prior to commencement Secondments Rostering & Information delivery Record and track doctors engaged through secondment and rotational agreements for WMH and MMH junior doctors Ensure seconded doctors are sufficiently vetted to undertake work at Mercy Health Liaise with parent hospitals as directed Undertake administrative rostering tasks to ensure adequate coverage Input rosters into PayGlobal or alternative rostering system Source coverage as requested by the Head of Department including operating the SMS system Deliver accurate information to doctors about matters such as basic leave, Enterprise Agreement and Mercy policy issues Seek assistance or escalate relevant matters to the Human Resources representative in a timely way Secondment arrangements are complied with and recorded Accurate records are kept for seconded doctors Positive relationships are maintained with parent hospitals Rosters are maintained and issues identified and accurate information is provided to doctors Issues are escalated appropriately by the MWU Mercy Health policies are complied with

5 Provide support to all junior medical activities at WMH & MMH including direct appointments and secondments Work collaboratively with colleagues to deliver an effective service that meet the needs of doctors Escalate issues relating to junior doctors through the appropriate individuals Junior Medical Workforce at WMH & MMH Department heads report decreased time spent on junior medical administrative matters Administrative activities are completed within the timelines set Rotational Doctor feedback is improved Directly employed doctors are provided with opportunities to connect with the organisation relevant to their situation Employee s Signature: Date: Print Name: Manager Signature: Date: Print Name: