English and Communication Skills for European Supervisors

Transcription

1 The EUROPEAN SUPERVISOR EDUCATION INITIATIVE (ESE) presents the seminar on English and Communication Skills for European Supervisors hosted by: Banque Centrale du Luxemburg Date: May 2018 Venue: Luxemburg

2 OBJECTIVES Supervisors are required to understand the broad range of activities and the inherent risks that are characteristic to banking, the insurance area and the capital markets as well as ensuring compliance with regulation and the processes that should be in place to manage the risks that supervised bodies encounter. This workshop addresses the communication skills required when carrying out these tasks in English. As regulation and supervision throughout the EU varies from country to country, course participants will have an opportunity to compare professional experience and to enhance their overall capabilities in English through intensive interaction. TARGET GROUP Supervisory staff from central banks/supervisory authorities, junior and senior, required to communicate in both written and spoken English in the area of banking, insurance and/or capital market supervision.

3 PROGRAMME Day 1: Wednesday, 16 May :00 16:00 Session 1 - Effective Communication Effective business communication strategies across cultures Read article and discuss Effective moderation and phrases Language and communication practice Review of video tips and discussion Session 2 - Intercultural Intelligence Sharing experiences Review of TED talk videos about cultural differences in business Financial regulations and supervision in EU countries Review of the differences in financial supervision within EU countries 10:30 11:00 Coffee Break 12: Lunch Break 14:50 15:15 Coffee Break Late afternoon or evening, time t.b.d.: Meeting for Social Event, the host will provide details at the seminar venue Day 2: Thursday, 17 May :00 16:00 Session 3 - Meetings Personal experience of meetings The language of meetings Chairing meetings Participating in meetings The question and answer session at the end of meetings Preparing a meeting (practice) Holding a meeting (practice)

4 Session 4 Building rapport Discussion of the importance of relationship building Useful phrases for relationship building techniques Analysis of a case study of relationship building Practice of building a relationship and feedback 10:30 11:00 Coffee Break 12: Lunch Break 14:50 15:15 Coffee Break Day 3: Friday, 18 May :00 13:00 Session 5 Financial Supervision Reading about the facts of the European System of Financial Supervision (ESFS) Checking understanding and knowledge about the ESFS Discussion about stress tests and the effect of Brexit on the ESFS 10:15 10:45 Coffee Break 12: Lunch Break End of seminar

5 ORGANISATIONAL INFORMATION Seminar Venue Banque centrale du Luxembourg 2, boulevard Royal L Luxembourg Registration Please register online on our website Registration deadline: April 11, 2018 Seminar fee: 400 tuition fee (excl. accommodation) Accomodation is not included in the fee. Participants should book an accommodation by themselves after receipt of the confirmation of participation at the registration deadline. Lunches and snacks will be provided during the training. One Social event with dinner on the first evening is included, too. Ancillary costs (e.g. telephone calls, additional drinks, etc.) are to be borne by the participants themselves. During the seminar lunches as well as soft drinks and coffee/tea will be provided at the venue. The dinner on 16 May 2018 is included in the seminar fee. Invoices will be issued and sent to the individual institutions after the event has taken place. In case a registration already confirmed by ESE is cancelled after the registration deadline and no replacement for this place can be found, the complete seminar fee is due and will be invoiced by ESE. Seminar organisation in general ESE Secretariat, Deutsche Bundesbank, Frankfurt a.m. Ms. Monika Lenkeit or Mr. Sven Wirth ese-inititiave@bundesbank.de Phone /5117 For logistical questions regarding the venue Banque centrale du Luxembourg Ms. Aurélie Danieau, Human Resource Dept. aurelie.danieau@bcl.lu phone:

6 ABOUT ESE The European Supervisor Education Initiative (ESE) is an alliance of central banks and supervisory authorities in Europe with the objective to qualify financial supervisors in Europe. Its members are Bank of Slovenia, Banque centrale du Luxembourg, Czech National Bank, De Nederlandsche Bank, Deutsche Bundesbank, German Federal Financial Supervisory Authority and Österreichische Nationalbank. ESE is committed to high level training based on uniform standards to enhance financial supervisors knowledge and skills and to promote a common European supervisory culture and practice. The initiative offers a modular seminar programme for banking, insurance and securities and markets supervisors, financial stability analysts and economists from central banks and supervisory authorities in Europe. ESE is always open to new members or cooperations. Any contribution by European central banks, supervisory authorities or other institutions in the field of financial supervision sharing the idea that training is crucial to the success of financial supervision is highly appreciated.