HOW DO YOU BUILD A CULTURE OF OWNERSHIP?

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1 HOW DO YOU BUILD A CULTURE OF OWNERSHIP? Creating a Cultural Blueprint for your Invisible Architecture

2 CULTURE DOES NOT CHANGE UNLESS AND UNTIL PEOPLE CHANGE And people will not change unless they are given the right tools and inspired to use them. DO YOU HAVE A BLUEPRINT FOR YOUR INVISIBLE ARCHITECTURE THAT IS AS BEAUTIFUL AND FUNCTIONAL AS THE ONE YOU USED FOR YOUR VISIBLE ARCHITECTURE? Or has it evolved haphazardly without a plan into a fragmented culture of optionality?

3 BLUEPRINTING YOUR INVISIBLE ARCHITECTURE ZTBs PFZs BEHAVIORS DEPT. The emotional climate of your workplace is shaped by what you expect and what you tolerate, and over time what you tolerate will dominate what you say you expect. HABITS DEPT. ATTITUDE DEPT. Many organizations have not defined and do not enforce ZTBs (Zero Tolerance Behaviors) and have not established their workplaces as PFZs (Pickle-Free Zones).

4 BLUEPRINTING YOUR INVISIBLE ARCHITECTURE ZTBs PFZs SUPERSTRUCTURE OF ORGANIZATIONAL CULTURE HABITS DEPT. BEHAVIORS DEPT. ATTITUDE DEPT. Culture is the personality and character of your organization. It is a reflection of the attitudes, behaviors, and habits of the people who work there. Many organizations do not have a culture of ownership they have a culture of optionality.

5 BLUEPRINTING YOUR INVISIBLE ARCHITECTURE ZTBs Your statement of values should define: PFZs BEHAVIORS DEPT. WHO YOU ARE WHAT YOU STAND FOR WHAT YOU WON T STAND FOR HABITS DEPT. ATTITUDE DEPT. Unfortunately, many organizations have values statements that are generic and minimalist, and that do not inspire PRIDE, PASSION, and COMMITMENT. View the next page for THE VALUES COACH PRESCRIPTION FOR BUILDING A CULTURE OF OWNERSHIP

6 THE VALUES COACH PRESCRIPTION FOR BUILDING A CULTURE OF OWNERSHIP CULTUR E OF OWNERSHI P

7 Values culture attitude STEP 2 The Florence Challenge creates a shared vision based upon the 8 essential characteristics of a culture of ownership described in The Florence Prescription: From Accountability to Ownership. The book is still just $5 at or by calling ( ). STEP 1 The Culture Assessment Survey gives you uniquely candid insights into how your people perceive values, culture, and attitude in your organization.

8 STEP 3 Publicly posting signed copies of the Certificate of Commitment helps people hold themselves and each other to higher standards of attitude and behavior. PICKLE CHALLENGE FOR CHARITY STEP 4 The Pickle Challenge for Charity gives people a fun and lighthearted method and vernacular to challenge toxic emotional negativity, the non-negotiable first step toward building a culture of ownership.

9 STEP 5 The Cultural Blueprinting Toolkit is used by your leadership team to create a Cultural Blueprint for your Invisible Architecture and an implementation plan for your ideal culture of ownership. RESPONSIBILITY RESILIENCE ACCOUNTABILITY PERSPECTIVE DETERMINATION CONTRIBUTION FAITH STEP 6 The Self Empowerment Pledge and the PledgePower course foster a Proceed Until Apprehended commitment to initiative, stewardship, and a spirit of ownership.

10 STEP 7 The Values Coach train-the-trainer course on The Twelve Core Action Values a systematic program of values-based life and leadership skills helps people achieve bigger goals by being better people. STEP 8 Custom resources teach cultural expectations in a more effective and meaningful way and help the organization sustain and accelerate cultural momentum.

11 STEP 9 Organization is eligible to apply for the INSPIRED Award for Values and Culture Excellence. Continue to reassess, recharge and grow your culture. INSPIRED VALUES AND CULTURE E X C E L L E N C E

12 Transforming people through the power of values Transforming organizations through the power of people Joe and his wife Sally have two adult children and live on a small farmstead in Iowa. Joe s books include: Values Coach provides consulting, coaching, and training to help healthcare organizations build a culture of ownership on a foundation of values. About Joe Tye Joe Tye is CEO and Head Coach of Values Coach. He earned a master s degree in hospital administration from the University of Iowa and an MBA from the Stanford Graduate School of Business. He is the author of twelve books including The Florence Prescription and All Hands on Deck, both of which are about building a culture of ownership. Joe is a popular speaker on values-based life and leadership skills and cultural transformation in healthcare organizations. He is available for keynotes, breakouts and workshops, and for conducting an onsite Values and Culture Initiative at your organization. Prior to founding Values Coach in 1994, he was chief operating officer for a large community teaching hospital. On the volunteer front, Joe was founding president of the Association of Air Medical Services and a leading activist fighting against unethical marketing practices of the tobacco industry. Contact Information Values Coach Inc Michelle Arduser, Director of Client Services Michelle@ValuesCoach.com