Europe s Number 1 Pallet Network

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1

2 WHO WE ARE.

3 Founded in 1994 Annual turnover over 325 million Europe s Number 1 Pallet Network Split loads Owned by Imperial Holdings Limited Over 400 Members 3

4 OUR GROUP - IMPERIAL Imperial is an Industrial Group that operates worldwide in numerous sectors including transport to logistics, vehicles sales and related services, vehicle rental and financial services; The head office is in South Africa - the Group is listed on the Johannesburg stock exchange; Annual turnover totals around 7 billion over one third of this recorded in the transport and logistics sectors; it employs 51,000 people; In Europe, the Group is based in Duisburg (DE) the European businesses are worth 1,2 billion. The Group has a decentralized management style, which encourages innovation, entrepreneurial spirit and industry best practices 4

5 PALLETWAYS EUROPE

6 THE EUROPEAN PALLETWAYS NETWORK 14 Hubs 6 Types of Pallet 20 Countries LIONE Over 30,000 pallets/day Over 400 Members 2 Types of Service

7 INTERNATIONAL NETWORK CONNECTIONS Daily services 14 Hubs 20 Countries LIONE

8 PALLETWAYS ITALY

9 ITALY Based in Bologna 3 Hubs 95 Members Established in 2003

10 WHAT WE DO

11 COME LAVORIAMO Palletways Members collect the pallets from Customers At the Hub, the pallets are sorted by destination The pallets are scanned when they enter the Member s depot The pallets are checked, scanned and transported to the Hub The pallets are transported from the Hub to the destination Member The pallets are delivered and the Live POD is input

12 OUR PALLET TYPES

13 ADR

14 ADR One hundred Members equipped to transport and distribute goods classified as ADR. To provide this service in full compliance with current legislation, Palletways has specialized internal resources available to Customers and Members for advice and recommendations on ADR related matters. Precise and strict control of legislative compliance at all stages of the logistics chain.

15 ADR: Pallet types

16 ADR CLASSES PERMITTED IN THE NETWORK

17 OUR SERVICES

18 OUR SERVICES Premium Service - Guaranteed Service Economy Service

19 Delivery Times from Bologna Premium Service Economy Service 3

20 Delivery Times from Milan Premium Service Economy Service 3

21 Delivery Times from Avellino Premium Service Economy Service 4

22 Additional Services Cash-On-Delivery (COD commission reimbursed) Collections and triangulation Hydraulic tailgate Timed and SuperTimed service GDO and GDO Timed service for large-scale retailers Morning only and Afternoon only delivery service Special procedure for high value goods Direct Input system for high shipment volumes Management of returnable pallets Competitively-priced insurance thanks to low level of claims Evolved KPI system Direct Action

23 Direct Action Art. 7 of Italian Legislative Decree no. 286/2005 allows a carrier who has transported goods on the assignment of another carrier to take direct action to obtain payment of the fees owed to the same, against its direct counterparty, as well as against the clients of the same, or any further parties that requested the transport service (for the part of the service performed on behalf of the same). Palletways Customers and Members are safeguarded by an internal protection procedure.

24 THE PALLETWAYS PORTAL Full information visibility Real-time access to information Information is two-way New opportunities to interface with other systems Digital information from the Hub Palletways portal is developed and owned by Palletways Europe GmbH

25 Mobile POD and Track&Trace Traceability of events Real-time delivery updates Full transparency Step-by-step delivery status Easy to use Immediate notifications

26 Pod Scannig A copy of the POD signed by the receiver available by means of a simple click from your or the receiver s PC. Scanned copies of the PODs of every single Customer are available. You can print the PODs yourself, r allow them to be printed by the Customer.

27 THAT S WHY PALLETWAYS ARE NO.1

28 THANK YOU FOR LISTENING

29 HOW CAN WE HELP YOU?

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