What Splango can do for your company

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1 What Splango can do for your company Increase Visits per customer Sales during slow 5mes Grow Your number of loyal customers Your number of new customers Build Customer rela5onships Brand loyalty

2 What business owners have to say Splango has definitely been the most effec6ve marke6ng we ve done. Within 6 months, we increased our sales by over $4,000 per month. Carlos Morist, LaGitana Pizzeria We had over 500 customers in the database within 3 months and when we ran a Promo ($6 meal combo) we doubled our weekend sales. Sandeep, Quiznos Dupont, WA

3 Capture Customer Data With Splango s kiosk and marke5ng materials u5lizing QR codes, we provide you with effec5ve and user- friendly tools to help capture customer informa5on and quickly build your customer database. Splango has helped clients build a larger customer database in two weeks than their website sign- up form was able to build in two years. Splango can help you drama6cally increase the rate at which your company can capture its customer database.

4 ipad KIOSK Our Splango ipad App transforms the ipad into a sleek customer interface, which enables you to capture customer contact informa5on and track customer visits and rewards. The kiosk is customized with your business s branding and message.

5 QR Codes Splango helps you to connect with today's mobile customers. Splango creates and provides you with printed materials containing QR codes that connect your customers to your rewards program. You can also use these QR codes on external marke5ng materials such as newspaper ads and coupons to extend the reach of your reward program. Comscore released its first study on QR codes this summer, revealing that 14 million people, or 6.2% of mobile users, scanned QR codes in the month of June BeWer yet, nearly 37% of users were in the coveted 25 to 34 age bracket and more than one in every three of them had a household income of at least $100,000.

6 Build Customer Loyalty Customers sign up and receive an SMS or update every 5me they check in on the kiosk, leyng them know how many visits they are away from a reward. Theses updates provide powerful top of mind awareness as most customers keep the updates on their phone to help keep track of their visits. This means every 5me they check their phone, your company's name is there, along with messages from their friends. "Customers belonging to a loyalty program on average visit twice as o\en and spend four 6mes as much money at that business. Source: 07/08 Customer Loyalty Research Report by Consul6ng Firm Parago.

7 Communicate with your customers Splango enables you to communicate with and send promo5ons to your customers via SMS or . We understand how busy small business owners are. That s why, as part of our service, we handle the crea5on and delivery of the messages you wish to send. Simply tell us the promo5on you want to send and we ll handle the rest. Mobile coupons get 10 6mes the redemp6on rate of tradi6onal coupons (Borrel Associates)

8 Target Inactive Customers Splango allows you to send automated messages to customers who have not visited your store for a period of 5me. As an example you could set up promo5onal incen5ves for customers who haven t visited for 30, 60, or 90 days. This powerful feature will allow you to targert offers towards customers who don t visit that o[en, as opposed to your customers who come in regularly.

9 Community Marketing Get local community organiza5ons like Churches, Youth Sports Teams, High School Sports Teams, local non- profits, and more to promote your business! Splango s community marke5ng feature makes it easy to create and track community promo5ons. In a few easy steps you can mobilize an en5re organiza5on to promote your business via their social networks, through , and more. 1. Connect with a local organiza5on looking to raise funds for their cause or ac5vity. 2. Use our tracking code feature to create a unique 5 digit code for that organiza5on to share with their members, and offer some incen5ve for every 5me a customer comes in and enters the code into the kiosk. 3. Login to your Dashboard to track and view how many 5mes the code has been entered. You can also have an automated report sent via or SMS to a member of the organiza5on. We decided to try out the community marke6ng feature with one of our local churches and were shocked when nearly the en6re Church showed up with lines out the door. Kristy Reopelle Quiznos Puyallup, WA

10 Analytics Splango's web- based Dashboard allows you to view valuable analy5cs. View how many customers are in your database, how o[en they have visited, how many rewards they have earned, and more. The Dashboard allows you to view analy5cs specific to your loca5on. While our VIP program grew our best customers by 300 percent, there was a 65 percent increase in spending across all of our segments as a result of the program. Kira Lewis, manager, loyalty and data insights at Pizza Hut.

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