Cloud Computing Playbook for a Business Driven Approach

Transcription

1 Cloud Computing Playbook for a Business Driven Approach Sys Con Cloud Expo Silicon Valley November 2014, Santa Clara CA USA Joe Thykattil

2 IT Investment Portfolio: Agenda Cloud Desktops as a business enabler IT as a Service Industry comparison to the Coffee Shop experience Examples of TCO/ROI Analysis from the POV of a customer Decision Matrix Example

3 Who I am?.and why you may want to listen to up... Joe Thykattil, Technology TimeWarnerCable/Navisite

4 IT Investment Portfolio: Agenda Cloud Desktops as a business enabler IT as a Service Industry comparison to the Coffee Shop experience Examples of TCO/ROI Analysis from the POV of a customer

5 IT Investment Portfolio: Cloud Desktop Tipping Point

6 IT Investment Portfolio: Cloud Desktops Drivers & Barriers Mindset and adoption Drivers and sponsors N O Simplified mgmt Tele/Mobile BYOD Other DR 8% 7% 18% 80% YES Do you agree that BYOD is the new normal? 36% 31% Primary motivator for virtualization? N O 45% Does your company have a BYOD in place? IT Employees Execs Compliance Desktop team 26% 22% 42% 33% YES 59% Which internal group is driving the change? Cost/Price 67% 5-very 39% Barriers and concerns Security Reliability IT expertise Other 4% 49% 41% 28% 4 90% minimally 5% 5% 22% 29% What are your primary concerns around implementing virtual desktops? How concerned are you about securing enterprise data on employee mobile devices?

7 How do we gain confidence in Cloud Enablement? A firm grasp on these IT enablers can be transformational: Let s grab some experiences from the Panel

8 IT Investment Portfolio: Agenda Cloud Desktops as a business enabler IT as a Service Industry comparison to the Coffee Shop experience Examples of TCO/ROI Analysis from the POV of a customer

9 How do the circuits in our servers work!

10 IT as an Investment Strategy: Intro & Current State Ask yourself: What are the prevailing IT Service trends in technology? Expectation is ease of use, consumable computing Available anywhere, 100% of the time Shouldn t need to be Steve Jobs to use computing Priced for the discriminate consumer Risks & security are handled by the provider What have we learned from the Consumerization of IT? Customers want beautifully designed, simple to use and pay-as-you-go.

11 IT as an Investment Strategy: Morning Coffee You are out enjoying your morning cup of coffee while you check your very, very, very important s.

12 IT as an Investment Strategy: Morning Coffee But before you can enjoy your morning coffee, you have to pay for it.

13 IT as an Investment Strategy: Morning Coffee Do they ask you to pay for the use of sitting at a table?

14 IT as an Investment Strategy: Morning Coffee Do they ask you to pay for the coffee maker?

15 IT as an Investment Strategy: Morning Coffee Do they ask you to pay for the salary or part of the salary for the staff?

16 IT as an Investment Strategy: Morning Coffee If they did ask you to pay for all of those so early in the morning, you may have this type of frustrated reaction!

17 What Service are We Speaking About? Is this how Coffee Houses operate and charge the customer directly? What service industry are we talking about? Coffee or IT?

18 How do we gain confidence in Cloud Enablement? A firm grasp on these IT enablers can be transformational: Panel s experiences on simplifying desktop as a service consumption model?

19 IT Investment Portfolio: Agenda Cloud Desktops as a business enabler IT as a Service Industry comparison to the Coffee Shop experience Examples of TCO/ROI Analysis from the POV of a customer

20 How a firm adopts commoditized compute solutions, including Cloud-based solutions, is very much a financial decision.

21 IT Investment Portfolio: Benefits of Cloud Benefits in many ways are self evident. So, why don t more firms cross the chasm to adoption?

22 IT Investment Portfolio: Benefits of Cloud Benefits in many ways are self evident. So, why don t more firms cross the chasm to adoption?

23 IT Investment Portfolio: Benefits of Cloud VMWare DaaS is higher costs compared to physical laptop for the hardware & software components only. It s the IT Labor costs that tip the costs of a physical laptop to a much higher priced solution.

24 IT Spend TCO DaaS Cloud Adoption Financial Analysis & Recovery Timeline In order to reduce risk, cloud adopters will need to support a mixed infrastructure during the transition to a fully cloud-based service. Overall lower TCO when cloud adoption is complete TCO DaaS Cloud - Cash Flow Analysis (3 Year Recovery from Physical to Cloud Model) Cloud Desktop Internal Total Year

25 Additional Financial Examples

26 Cloud Adoption Financial Analysis & Recovery Timeline

27 Decision Matrix Example

28 Cloud Adoption Decision Matrix Example

29 IT Investment Strategy: Cloud Enablement Summary The benefits of IT as a Service are self evident. IT TCO Financial Analysis allows real time usage & pricing of IT Services IT can offer services available anywhere, anytime IT can offer a pay as you go consumption service IT handles the risks & security instead of the customer Consumerization of IT will drive a Consumption IT Service Model IT leadership need to leverage real time analysis to ensure an efficient and competitive position of advantage where IT is seen as strategic.

30 IT Investment Strategy: Thank You! Joe Thykattil, Technology TimeWarnerCable/Navisite

31 IT Investment Strategy: Additional Credits & Supporters Sumeet Subharwal, Chris Cordom, David Carlson, Kevin Nyberg, Max Lopez, Nicole Loring Chalva Tchkotoua Kristen Roberts TimeWarnerCable/Navisite TimeWarnerCable/Navisite TimeWarnerCable/Navisite TimeWarnerCable/Navisite TimeWarnerCable/Navisite TimeWarnerCable/Navisite TimeWarnerCable/Navisite TimeWarnerCable/Navisite Andrew Bolam Mike Davis Tony Rorai Chris Patterson Chris Conerby Bill Pappas Lisa Negrete Robert Polson Andy Soh Robert Dallas and the entire team at TimeWarner Cable/Navisite & my professional colleagues My Family Keith Dobbins, Director of TimeWarnerCable/Navisite Sandra Palumbo, Director of TimeWarnerCable/Navisite David Stafford, Director of End User VMWare SYS CON: Nancy Valentine, Roger Strukhoff, Michael Carnesale, Lissette Mercado