Consultant Start-Up Guide

Transcription

1 Consultant Start-Up Guide

2

3 Welcome to Jamberry! Dear Friend, Welcome to the Jamberry family! We are thrilled to have you join us and look forward to getting to know you better. We also want to provide support for you as you start and grow your Jamberry business. This Consultant Start-Up Guide is designed as a quick reference that will point you in the right direction as you begin your new journey. We also encourage you to work closely with your Sponsor and use resources available to you on your Consultant workstation. With the busy day-to-day schedules that we all face, it has become increasingly difficult to spend quality time with family and friends. Our goal is to provide cutting-edge fashion products to women everywhere and offer an opportunity for motivated people like you to earn as little or as much income as you desire. The flexibility of your business will allow you to spend more time building what matters most the relationships with those you love. Now, it s time to get to work. We promise to do our best to support you along the way. Let s enjoy this exciting journey together! Best, The Jamberry Founders Jamberry For Consultant Use Only

4 Table of Contents Welcome to Jamberry Letter from the Sisters History About the Product The Opportunity and Getting Started...5 An Exciting Opportunity Compensation Plan/Rewards Summary New Consultant Fast Start Rewards Program Launching Your Business Jamberry University Online Training Center Goals How Am I Going to Achieve My Goals Who You Know Launch Party Hosts Finding and Coaching Booking Parties Host Coaching Host Rewards Successful Partying Before the Party At the Party (In Home) For an Online Party After the Party (In Home and Online) Fundraisers Events Consultant Recruiting and Sponsoring Sharing the Opportunity Build Your Team Managing your Business Calendar Workstation Expenses Consultant Policies Policies and Procedures Jamberry Official Facebook Fan Page External Websites Support Contact Information PHONE SUPPORT AND TICKETS US or toll free. Please submit questions at any time via the CA or toll free. Jamberry ticket system accessible through your Phone and ticket/ support is available workstation or by ing support@jamberry.com. Monday through Friday 7 a.m. to 8 p.m. Mountain For any questions regarding Policies and Procedures, Jamberry Time Start-up (MT) and Guide Saturdays US 8 a.m. to 2 p.m. MT. compliance@jamberry.com 4

5 A Jamberry History The story of Jamberry began with three sisters, each possessing an individual sense of fashion, with a shared love of style. After an expensive afternoon at the nail salon, Lyndsey, Christy, and Keri were determined to find a simpler, more cost-effective way to keep their nails looking polished while spending time together. In October of 2010, Jamberry nail wraps were launched and a new era of nail art began! Gone are the days of nails that don t truly represent your signature style. Today, our DIY at-home application process makes it possible for women everywhere to keep their nails perfectly manicured while adding layers of style to their look. With an incredible variety of nail wraps, lacquers, gels and ColourCure colours to choose from, Jamberry products are sure to help you find the perfect nails that get you noticed! About the Product Fun and flirty, elegant and classic, bright and beautiful whatever mood you re in today, your signature style is just a quick application away! With hundreds of designs to choose from, it s easy to find a nail wrap that truly represents your signature style. Using everyday tools like a Mini-Heater and a nail file, you can easily apply, shape, and bond the nail wraps directly to your nails in just minutes, all from the comfort of your home. At Jamberry, our pledge to provide high-quality nail products extends beyond nail wraps we feature a variety of options to help keep your nails looking fabulous around the clock. Check out our professional nail lacquers for a fun way to create an accent nail or even paint those pesky pinky toes. Our Application Kit, Mini-Heater, and hand and nail care items provide all of the tools you need to pamper your hands and keep them looking fresh and beautiful. How Are Jamberry Nail Wraps Different From The Store Brand? Here are a few key factors that make Jamberry the best nail product on the market today. Jamberry Nail Wraps: Are the highest salon-quality product available. Use no harsh chemicals that damage a healthy nail or chip and fade. Are available in the largest selection of nail wrap designs in the world, with new designs being added regularly. Custom design is also available. Provide enough material in each sheet to cover 2 3 sets of hands or feet, and can be used now or later, as the product does not dry out or fade in color over time Jamberry For Consultant Use Only

6 THE OPPORTUNITY + GETTING STARTED An Exciting Opportunity If you ve already worn Jamberry Nail Wraps in public, you ve experienced the compliments and reactions when others see your nails. This exciting product has the ability to get noticed, making advertising and marketing the product as simple as wearing nail wraps wherever you go. And, while nail wraps are the latest innovative fashion trend, our constant supply of new designs will keep the product fresh and cutting-edge for years to come. Jamberry parties provide the perfect way for you to build a business. Your customers can experience the product, learn the application process, and interact in a social environment similar to going to the salon with their girlfriends. At parties you ll not only sell Jamberry products, but will find guests that will naturally be interested in hosting a party, becoming a Consultant, or both. As a new Consultant, you are a part of a company that has burst into the fashion scene and continues to build momentum. You ve already taken the first step, and your efforts to invest the time and energy in building your Jamberry business will pay off as you share this new, exciting concept with those around you. Compensation Plan Rewards Summary Jamberry offers a generous and rewarding Compensation Plan. The plan was created to help you achieve financial success whether your goal is to pay for your child s piano lessons, save up for a dream vacation, or earn enough income to support the financial needs of your family. Understanding the Compensation Plan will help you set monthly goals to increase your rank and maximize your bonuses. The complete Compensation Plan and related training materials can be found on your workstation. An overview of the Compensation Plan follows on the next page. Jamberry Start-up Guide US 6

7 JAMBERRY COMPENSATION PLAN Consultant Team Manager Titles Consultant* Advanced Consultant Senior Consultant Lead Consultant Senior Lead Consultant Premier Consultant Team Manager ABBREVIATION C AC SC LC SLC PC TM Qualifying Volume (QV) QV 300 QV 400 QV 500 QV 600 QV 700 QV there s more Active Leg (Active = 200 QV) Active Leg 2 Active Legs 3 Active Legs 4 Active Legs (2 SC Legs) 5 Active Legs (2 LC Legs) Team Qualifying Volume (TQV) TQV 2,000 TQV 4,000 TQV 6,000 TQV LEVEL OVERRIDES Style VIP -- 10% 10% 10% 10% 10% 10% Level 1 Override -- 5% 7% 10% 12% 12% 12% Level 2 Override % 5% 6% 7% 7% Level 3 Override % 4% 5% REWARDS Advancement Bonus Matching Advancement Bonus** ADVANCEMENT + MATCHING BONUS $100 $100 $200 $ $100 $100 $200 $400 FAST START BONUS Level 1 5% 5% 5% 5% 5% 5% 5% GENERATION OVERRIDES Generation % See the official Compensation Plan on the web for additional ranks, requirements, and details. * Must be active to receive downline commissions such as Level Overrides and Fast Start Bonus. All downline commissions are paid on Commissionable Volume. ** Sponsor must be paid as the same rank (or higher) as the rank that the Consultant achieves to receive the Matching Advancement Bonus Jamberry For Consultant Use Only

8 NEW CONSULTANT FAST START REWARDS PROGRAM The New Consultant Fast Start Rewards program is designed to help you as a new Consultant develop your business at a strong and successful pace. When followed, you will earn generous bonus rewards and establish patterns that will move your business forward. AWARD PERIOD 90 Days from Enrollment ACTIVITY REWARD FAST START 1 30 Days from Enrollment 500 QV 3 Style VIPs w/ 25 QV +/each or 1 recruit w/ 200 QV Jamberry Tote $25 Marketing Credit* FAST START 2 60 Days from Enrollment 1,000 QV (Cumulative from start date) 6 Style VIPs w/ 25 QV +/each (Cumulative from start date) or 2 recruits w/ 200 QV (Cumulative from start date) Jamberry Padfolio Deluxe Tool Kit FAST START 3 90 Days from Enrollment 1,500 QV (Cumulative from start date) 9 Style VIPs w/ 25 QV +/each (Cumulative from start date) or 3 recruit w/ 200 QV (Cumulative from start date) $125 Product Credit TRIPLE FAST START 90 Days from Enrollment Achieve FS1, FS2, FS3 Fast Start Pin 1/2 off 1 event registration** BONUS Achiever must be Active to recieve bonus Recruiting Bonus 90 Days from Enrollment 2 Recruits w/ 200 QV and 6 Style VIPs w/ 25+ QV 3 Recruits w/ 200 QV and 9 Style VIPs w/ 25+ QV Level 1 = $100 or Level 2 = $150 (Plus potential to unlock the LC Bonus ) You may immediately begin working on your next Fast Start level and any excess QV will apply to the next goal. If you miss a goal during the allotted time frame you can still achieve the next goal by achieving the cumulative requirement for that level. Rewards will be shipped from the 10th to the 15th of the following month after Fast Start goals are achieved. * Marketing Credit will populate in the back office on the 10th of the following month and these will expire at six months. ** Expires after one year from the day Triple Fast start is achieved. Please incentives@jamberry.com to redeem. Active is 200 or more QV. See Compensation Plan for details. Jamberry Start-up Guide US 8

9 LAUNCHING YOUR BUSINESS Jamberry University Online Training Center Jamberry University was created to get you acquainted with the company and to help you achieve your business goals. The university curriculum contains interviews from seasoned leaders and Home Office staff. Jamberry University is a valuable resource that we recommend every new Consultant complete to get off to a great start. Goals If a thing is worth doing, it s worth doing well. We believe that to be a life principle and true of every Jamberry business. Before you officially get started, we suggest that you take a few minutes to consider your goals as a Jamberry Consultant what you hope to achieve and how you ll get there. My Jamberry Dreams: My Why: Jamberry For Consultant Use Only

10 How I Am Going to Achieve My Goals Jamberry offers multiple ways to earn an income and build a lasting business. How much you earn each month depends on your goals and your effort to reach them. Start planning! How much I want to earn each month as a Jamberry Consultant: $ How many parties I ll have each month: 30 DAYS: 60 DAYS: 90 DAYS: How many new Consultants I ll help join my business each month: 30 DAYS: 60 DAYS: 90 DAYS: What I ll specifically do on a daily, weekly, and monthly basis to achieve my goals: EACH DAY: EACH WEEK: EACH MONTH: We suggest reviewing your goals and planned course of action with your Sponsor. And, if you re a little unsure of a good way to get started or what to do first, the New Consultant Fast Start Rewards Program offers some great benefits and solid, achievable goals you can reach to get your business off the ground in your first 90 days.

11 Who Do You Know? One of the fun parts about this business is sharing your new product and opportunity with those you know. You may be surprised at how many people you know. We suggest that you make a list of several names of family, friends, co-workers and acquaintances. Write them down as this will be a great start to a potential guest list for your launch party. My Contact List We suggest that new Consultants use their list of names for potential guests at your launch party or to contact for your first party bookings and recruits. FAMILY NEIGHBORS & FRIENDS MY/MY SPOUSE S COWORKERS & ASSOCIATES CHILDREN S TEACHERS (school, piano, coaches, etc.) SOCIAL CLUB FRIENDS & ACQUAINTANCES RELIGIOUS, BUSINESS, & SERVICE CONTACTS CONTACTS WHO LOVE TO HAVE THE LATEST FASHION CONTACTS WHO ARE EAGER TO START A BUSINESS/EARN EXTRA INCOME Jamberry For Consultant Use Only

12 Jamberry Start-up Guide US 12

13 Launch Party Before you start setting up parties, we encourage you to first kick off your new business by hosting your own home party. This will help you get a feel for how a party functions. You will become more comfortable with the products and the demonstration of the application, and you can experience your first party with your own friends and family. Inviting those closest to you is a great way to get people to your first party and is also a nice opportunity for you to receive feedback. Use party training in the Jamberry University to show you how. Everything you need to launch your first home party is provided in your Starter Kit. Making sure you have the right materials on hand is key to the success of your party; ask your Sponsor for advice. You might even ask your Sponsor to be there to support you during your launch party. You can hold your first online party prior to receiving your Starter Kit. HOSTS: FINDING + COACHING Booking Parties A great way to find Hosts who are willing to book a party is by letting everyone know you are a Jamberry Consultant on your social media pages. Wearing the wraps when you are out and about is also a great way to market the product and draw the attention of potential Hosts. Let a potential Host know that by holding a party they have the opportunity to earn free nail wraps and half off rewards. Host Coaching The most successful Jamberry Consultants know that the biggest key to their success is the party. To make the most of your time, and provide the greatest return on the efforts of your Host, each party needs to be a success. By motivating and coaching your Host thoroughly, you re more likely to have a well-attended party with more sales, and more rewards for you and your Host. Your workstation contains a Host Success Planner that you can print off for your host to use to help plan and execute a successful party Jamberry For Consultant Use Only

14 Host Rewards We want to make sure your Host has a great experience at the party and is generously rewarded for her/his efforts. The following table describes the Host rewards at various party sales levels. Review the chart with your potential or upcoming Host and work on a strategy together to make the party a huge success! HOST REWARDS All parties reaching 100 points* or more receive 1 free sheet of nail wraps PLUS PARTY POINTS REWARDS Free Wrap Sheet Free Wrap Sheet + 10% of total party points* Free Wrap Sheet + 10% of total party points* Free Wrap Sheet + 15% of total party points* Free Wrap Sheet + 20% of total party points* BOOKING REWARDS** Host Bonus Host Bonus + 1 Half Price Item Host Bonus + 2 Half Price Items * Product Credit is determined by taking the percentage of party points and multiplying it by the market s commission peg rate. ** When a guest from the Hosts event books a party, the Host is eligible for the Host Bonus reward. Host Rewards must be redeemed within 5 days from the party close date. Parties may be open for 14 days. Free or reduced shipping based on market at all levels for Host Reward Orders. Consultants are eligible to redeem Host Rewards once per quarter Kit Credits are earned at two levels: 25% kit credit is earned at 250 PP and 50% kit credit at 350 PP. Kit Credits will use your product credits. Kit Credit Option Offering kit credit to buy down the cost of the Business Basics Starter Kit is a great way to build your team. If a potential recruit hosts a party, she/he can apply Host rewards towards the Business Basics Starter Kit, earning up to 50% off the cost. After redeeming the kit credit, the Host may still claim the remaining balance of Host rewards. TOTAL PARTY POINTS KIT CREDIT % OFF % OFF Past Host Booking Benefits A Host can earn a free nail wrap when a guest from her/his party books and hosts a Jamberry Party within three months of the original party. Party sales from both the original and referred parties must be 150 Party Points or more for Past Host Booking Benefits to be activated. The originating Host will receive an with a coupon code to use once the booked party reaches 150 Party Points in sales. The booking must be linked to the original Host while the party is still open. Jamberry Start-up Guide US 14

15 SUCCESSFUL PARTYING Before the Party Once you have someone who is ready to host parties, you ll want to prepare them with a few important details: Work together to set a date, ideally within the next two weeks, to host a party. Ask your Host to invite as many of their friends and family as possible and set the expectation that a minimum of 10 adult guests will help secure a successful party. To ensure 10 guests, the host should have at least 15 people committed to attend. Help your Host with ideas for sending out invitations (i.e. e-vite, personal and phone invitations, posting their party on their social media accounts, sending invitations, etc.). Inform your Host of what she/he will need to provide for set up, such as a table that is close to an electrical outlet for product applications and a place to display product and catalogs. Set up the party in your workstation. (See Training information Before the Party on your workstation.) At the Party (In Home) Set up And Preparations: Arrive early so you can greet each guest individually. What to bring: Set up: a) The application tools that come in your Starter Kit, plus your Mini-Heaters. You will need at least two for demo stations. b) Catalogs/Brochures c) Sample Nail Wraps d) Order Forms e) Your party calendar with the days and times you are available to do a party so the guests can book parties while they are excited. f ) A door prize or survey slip, found under Documents on the Resources and Training tab of your workstation. Your Host may want to prepare some light refreshments something simple that won t be distracting. Lay out your catalogs, sample cards, and other products. During the party, you will give a brief overview of the product. Let everyone know how much you have enjoyed your nails, how long they last, and how many compliments you have received. You should demonstrate the application process for everyone to see by applying the nail wraps on yourself. You should also explain the wrap removal process and emphasize the importance of following it. After your demonstration, encourage everyone to experience Jamberry by applying a nail wrap to themselves from the sample cards you provide. We recommend only laying out a few sheets of sample cards so that everyone can apply wraps to one or two nails, not an entire application of either hands or feet. As the Jamberry Consultant, you will help the guests and give them tips while they re applying their nail wraps, and explain the benefits and features of the product Jamberry For Consultant Use Only

16 The sample application combined with the social interaction is the most important part of the Jamberry party experience. Customers gain confidence in the product, in you, and in their own ability to apply the product. A great experience here will lead to guests who are more likely to purchase and share their experience with friends. More detailed training on how to present a Jamberry party is found on your workstation. After demonstrating the product, invite the guests to place their orders. Identify those guests who seem most interested in the product and Jamberry; invite one person to host a party, become a Consultant or a Style VIP. NOTE: Unless you are a licensed nail technician, applying nails on customers is not permitted. Please encourage customers to observe you and then practice applying the nail wraps on themselves. For an Online Party Build a relationship with your Host; this is very important since there is no face-to-face interaction during the party. You want your Host to partner with you and work towards helping you gain future business. A few other key tips include: Determine how you will run your online party. Plan and prepare posts for both you and your Host to share. Play fun and interactive games. For more information on this, go to Jamberry University on your workstation. Under New Consultant Training, click on Social Media 101, and then Launch Party. For more information on hosting online parties, review the social media launch party training found in the Jamberry University. After the Party (In Home and Online) Be sure to thank your Host before leaving. Follow up with her/him within two days after the party to receive any follow up orders. All home party orders must be submitted to Jamberry within five days from the date the order was given to the Consultant. Catalog and online parties may not remain open longer than 14 days. All orders from catalog and online parties must be submitted within five days of closing. Commissions are paid weekly and bonus and overrides are distributed no later than the 10th day of each month following the commission period. If the 10th falls on a holiday or weekend, checks will be sent on the next business day. Fundraisers Jamberry fundraisers are an opportunity to promote your business and help organizations raise funds in an exciting new way. Fundraisers may be offered to clubs, groups, organizations, sports teams, religious groups, or any legitimate organization who may need to raise money. A fundraiser is essentially a Jamberry party (either home or online party). Instead of receiving free and half-priced products, the organization receives a cash contribution of 10% of party sales from Jamberry. The contribution is based on the total guest sales before shipping and tax. Products will be shipped to the address on the order check. The check will be sent directly to the designated organization at their address. The fundraiser check must be payable to an organization and not Jamberry Start-up Guide US 16

17 to an individual. The organization is not eligible for other Host benefits such as free products, half-price items, etc. When you are ready to close your fundraiser, and include the full name of the organization and its mailing address. The Jamberry Support Team will issue the check and close the fundraiser. Events Local events are a good way to promote your business and expand your customer base. The most common types of local events are trade shows, but you should also consider fairs and festivals. A great way to find these events is to contact your local Chamber of Commerce. You can also search Facebook and Google for local events. Policy states that there can only be one Jamberry Consultant per event. CONSULTANT RECRUITING + SPONSORING Sharing the Opportunity New Consultants often think recruiting is something only experienced Consultants can do, that they should become really good at selling and booking before sharing the opportunity with others. Nothing could be further from the truth! Why? Because brand new Consultants are the most excited. You have just found a great way to earn extra income, earn free products and make new friends. Share this enthusiasm and excitement with everyone you meet! Sharing the Jamberry opportunity is the most rewarding part of the business, both personally and financially. When we truly believe that we have the best product, the most fantastic Host Rewards Program and the most lucrative income-earning opportunity in the industry, we can t help but share it with others. Some of the most common reasons that someone might consider becoming a Jamberry Consultant: Extra Income Consultants can make enough to reduce debt or provide for a family. Career This part-time career option allows the flexibility to work from home while building upon your existing management and business experience. Relationship Building Being a Jamberry Consultant will allow you to have more time, create a venue to meet new people and build your network, and spend more time with those whom you love. Build Your Team While you can be successful on your own as a Jamberry Consultant, imagine if you had a team of Consultants running their own Jamberry businesses, with a percentage of their sales coming back to you! Sponsoring your first Consultant is an important step in building a scalable, profitable business. The more Consultants you welcome to your team, the more you will earn. As a Sponsor, your success and the success of your Consultants will rely on your ability to develop your team. Taking the time and effort to support and motivate your team will lead to greater rewards and satisfaction for you and each of your Consultants Jamberry For Consultant Use Only

18 MANAGING YOUR BUSINESS Calendar Whether your goal is to work your business part-time or full-time, you will need to schedule time to make calls, follow up with leads, and do parties. One of the most important things you can do is set a work schedule and stick to it. Set aside the appropriate time in your calendar to work your business. Schedule your work time and write it in your calendar, just as you would a doctor or dentist appointment. Decide what days or nights of the week you want to hold your parties and put these dates on your calendar. Stick to this party schedule by only placing your parties on the dates you have chosen. This establishes a good work habit of calendar control early in your business. Workstation You can log into your Consultant workstation by clicking the Consultant Login link on the Jamberry homepage (www. jamberry.com). Becoming familiar with your workstation will help you operate your business more efficiently. Your workstation provides easy-to-use technology to place orders, schedule parties, access training and marketing materials, view personal and team performance reports, and communicate with your team. Expenses When you joined Jamberry, you joined a like minded group of people that are business owners. As such, you have access to significant tax advantages even if you have not officially organized an LLC or corporation. Take advantage of these savings from the beginning and keep track of your expenses and mileage. This is so when tax time arrives, you can enjoy the tax savings to which you are entitled. Jamberry provides you access to Taxbot, an app that helps you track your business expenses for free. To activate your free Taxbot mobile app, click on the Add-On Tools tab on your workstation then Activate in the Taxbot box. CONSULTANT POLICIES Policies + Procedures When you signed up to be a Consultant, you agreed to the Consultant Policies and Procedures which contain a general list of Consultant do s and don ts and Jamberry policies on various subjects. If you are unsure about whether you are permitted to operate your business in a certain way, check the Policies and Procedures in your workstation (under Documents ) and more likely than not your questions are addressed. If you have additional questions, compliance@jamberry.com. Jamberry Official Facebook Business Page Consultants may not post comments from their personal business page to the Company s business page. Consultants may post photos of Jamberry products, but may not link or tag their photos on Jamberry s business page. Consultants may not ask for or direct business to themselves on the Jamberry business page. Spamming fans is prohibited. We encourage a positive environment on the Jamberry Facebook Fan page. Please avoid negative language. Refer to our Policies and Procedures regarding violations on this page. Jamberry Start-up Guide US 18

19 Examples of the INCORRECT way to name your Facebook page: (Using Susie Consultant as a first and last name for training purposes.) Jamberry Susie Consultant Jamberry with Susie Jamberry by Susie Examples of the CORRECT way to name your Facebook page: Susie Consultant, Jamberry Independent Consultant Susie, Jamberry Independent Consultant External Website External websites must clearly state that you are an Independent Consultant with Jamberry. For additional guidelines, please review the Policies and Procedures in your workstation Jamberry For Consultant Use Only

20 2017 Jamberry For Consultant Use Only rev_