Ottila International. Company Profile. Your Wholesale Partner

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1 Your Wholesale Partner Company Profile Ottila International FIT Hotels + Apartments + Sightseeing + Transportation + Escorted Tours Rail Tours + Family Holidays + Spa and Honeymoon Packages + Groups Outbound Online Inbound

2 Ottila is a wholesaler of tourism products to the travel agent industry. Over the years we have serviced our travel agent clients by supplying them with the best of hotel and tour products for worldwide regions. We cater to all budgets of traveling clients and create products to suit every taste, Our range of products and network makes us a onestop shop for retail agencies and tour operators Journey through the years Year Company progress 1997 Starts operations in India by opening office in Mumbai (No. of staff 03) 1997 Opens first branch in Delhi 1998 Ottila Wholesale Brochure launched Extends network in India by opening branches & GSA offices open in Chennai, Bangalore, Cochin, Coimbatore, Hyderabad, Kolkatta. (No. of staff 30) 2000 Appointed GSA for Le Meridien prepaid voucher Launches Ottila Holiday Shop software for product & package updates 2001 Introduced OttilaOnline, India s first B2B hotel booking website for agents 2002 Increased staff strength to Ottila Online s new system launched Transfers, Sightseeing booking with external hotel & suppliers xml integration 2005 Appointed GSA for Globus & Cosmos tours 2006 Appointed GSA for Rail Europe Awarded Globus Cosmos Best New GSA award Moves to new Head Office at Gundecha Onclave 2007 Expands Head Office at Gundecha Onclave Awarded Globus Cosmos No.1 GSA 2008 Awarded Globus Cosmos No.1 GSA Online booking for RailEurope products in OttilaOnline Extranet for Hotel partners launched No. of Staff OttilaOnline New version launched 2014 Best performance Award from Rail Europe 2010 Top Producer Award from Globus Family of Brands 2014 Introduced New Brand HOTELRACK for Overseas marketing in 2014

3 Ottila International Outbound wholesale tour operator Ottila International Pvt. Ltd. India Incoming tour operator, Govt. of India approved Premium Holidays Luxury holidays division for highend customers Hotelrack Overseas division product information for agents & clients b2b webbased booking site provides information on packages for india luxury products website b2b website for overseas market

4 Product Profile Accommodation Specialised l Hotels l Honeymoon l Apartments l Family l Villas l Spa Holidays l Golf Holidays Sightseeing l Scheduled tours l Disneyland packages l Premium Holidays l Tailormade tours l Attractions, theatre tickets, passes Tours Cruises l Escorted tours l Sea & Ocean l Rail tours l River l Independent tours l Small Ships l Selfdrive tours Transportation Groups & MICE l Airport transfers l Leisure groups l Ground handling l Incentives l Coach hire l Conferences l Car Rental l Tradefairs l Limousine and luxury vehicles l Special Interest l Helicopter and air plane charters.

5 Preferred Partners

6 Performance In every geographical region we work closely with our suppliers who are eually industry leaders and make sure that our products and service meet the reuirements of our clients demands. We concentrate on growth through leadership in developing new business opportunities in both existing and new markets. We learn from the best, innovate, share knowledge and rapidly apply new ideas across the company and for the benefit of our customers. No of passengers handled 180, , , , ,000 80,000 0 Year Regionwise share of passengers handled Asia Pacific Europe Africa Americas Regionwise share of revenue generated

7 Distribution Ottila is as an ideal platform for suppliers to market & distribute their products to travel agents, tour operators and freelancers. Our distribution is achieved through the following channels Our Network Our branch & associate office network reach out to more than 3000 travel agencies in India, Srilanka, Middle East & Africa. They are serviced by dedicated operations & marketing team for their market. B2B Booking website ü Userfriendly ü Hotel information ü Instant availability ü Extranet ü Competitive pricing ü XML ü Online vouchers ü Whitelabel Supplier Accommodation Tour Operators Transfer operators Rail Carrental DMC Ottila B2B Retailer Enduser Travel Agent Tour Operator Freelance agent Leisure Business MICE Premium Publications : Wholesale Brochure (Twice a year, Summer & Winter) Rail Europe Holidays Brochure (Summer) Premium Holidays Brochure Destination promotional brochures (Through the year) Newsletter (Monthly) Print flyers (Through the year) Calendar (Yearly) Trade advertisements (Through the year) f Wholesale Tarif 2009 Asia Pacific isswitzerland.co.in days.in Trade activities : Agent presentations Familiarisation trips Promotions with Tourism Boards, Hotels & Suppliers 2014 Change is inevitable and change brings opportunities. Let 2014 be filled with the excitement of facing new opportunities, fresh challenges and different perspectives! Wishing our partners, colleagues and families a Successful and Prosperous Year ahead.

8 Our distribution network is growing and to support our partners we have a strong team in the areas of marketing, customer service, products, business development, training and information technology. People are the main factors in sustaining our performance. We share a clear vision, mission and common values throughout the organisation. 18 network offices in India Head Office :Mumbai North India : Delhi, Jalandhar, Chandigarh, Jaipur West India : Mumbai, Pune, Ahmedabad, Goa, Nashik Central India : Indore South India : Bangalore, Chennai, Hyderabad, Coimbatore, Cochin, Trivandrum East India : Kolkatta 250+ staff Departments Operations (Reservations) Products Outbound FIT Outbound Contracting Outbound Group Inbound Contracting Outbound Overseas Special Products Outbound Branch & Affiliates Data Entry Online Support Desktop Publication Inbound FIT& Group Rail Europe Products Premium Holidays Sales & Marketing Strategic Marketing India Overseas Business Development Software Development HRD Accounts

9 Mission & Future In our everevolving world, opportunity is abundant. We are better informed, busier and more demanding. We constantly look for ways to improve our services, add more products and provide sustainable solutions. We are imaginative, blending creativity and technology to form amazing results while shaping the future. To maintain our wholesale concept in all fields. Constantly strive to bring in new products, achieve maximum perfection and consistency of service. Brand Management by maintaining our unusual commitment to the product uality. Diversification by enriching our vocabulary of products, presentation formats and innovative ideas. To maintain a framework to easily follow the strategy, structure, style, systems, staff (people), skills and shared values. To create the reuired belief and coordination in being the best, important, superior in providing uality of services, willingness to support failure, enhance communication skills. To support our suppliers who recognize our potential as a complete wholesaler. To achieve overall leadership in inbound and outbound wholesale tour operator market. To give opportunity to promising individuals and training them professional skills, knowledge and leadership ualities. Providing the latest technology, software and training to simplify the working procedures and to facilitate a better working environment.

10 Your Partner We have an unwavering commitment to being a good partner focused on building productive, collaborative, trusting and beneficial relationships with our suppliers, providers, travel trade organisations, tourist boards, agents and end customers. We aim to be the supplier of choice for the travel trade by being provider of all possible FIT & Group products We strive to bring in new products, achieve maximum perfection and maintain high uality of service. Our approach involves deep study of the product or project, identifying the purpose and supporting with a dedicated strategy to implement. Sharing market information and providing regular and timely feedback to our suppliers keeps them abreast with the activities and happenings in the market. This allows them to respond instantly to changing trends and maintain their competitiveness and ensures that their business keeps growing, Our Strong focus on technology has resulted in more efficient business methods to service needs of our partners. Innovation has been our middle name. We endeavour to be an excellent place to work offering interesting, challenging assignments and the chance to develop a rewarding career We welcome and encourage creativity to improve the way we do business

11 HEAD OFFICE INDIA 1B1 Gundecha Onclave, Kherani Road, Sakinaka, Andheri (E), Mumbai Tel.: , , Fax : , info@ottila.net

12 Your Wholesale Partner Company Profile Ottila International FIT Hotels + Apartments + Sightseeing + Transportation + Escorted Tours Rail Tours + Family Holidays + Spa and Honeymoon Packages + Groups Luxury Overseas India Online

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