With BOB you can focus on what you do best, and let us support you on the rest. Our service connects you with a network of experts.

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1 With BOB you can focus on what you do best, and let us support you on the rest. Our service connects you with a network of experts.

2 As an entrepreneur and business owner, your core focus is on advantageously developing and growing your business. This core focus often leaves you with little to no time to safeguard you and your business from acquiring the right support infrastructure in place. Numerous tools and technologies are available in the present day however they aren t cost effective for a small business to implement. The golden rule in business is to keep overheads and running costs as low as possible to ensure profitability, but this shouldn t mean you have to compromise on having access to the best possible team to support you. Basket of Benefits offers end-to-end business support services and assistance to small business owners in the hospitality space. Our service connects you with a network of experts across a broad range of disciplines including technology, marketing, sales, business management, operations, human resources, legal matters and much more. Our specialized Business Consultants are available during business hours year round, support is available telephonically 24hrs a day, logging your requests and responding within hours with the information or assistance you need. With BOB you can focus on what you do best, and let us support you on the rest.

3 Savings Procurement Specialist/Warehouse As a graded establishment/owner your days are spent taking care of the premises, staff and clients. We recognise the amount of time and effort that goes into this. We also understand that you want to ensure the best financial performance of your establishment. With Basket of Benefits Procurement service you not only save money on purchases but also enjoy the convenience of having someone to search for the best deals and negotiate with service providers on your behalf. Whatever you re looking for be it a bed, bed linen, cutlery, uniforms, white appliances or a plumber, electrician, maintenance company, locksmith, upholster, carpet cleaner or pool repair specialist Basket of Benefits will handle it all for you. Our business consultants will source anything at the best possible price in the most convenient area for you. Leveraging off our database of over reputable suppliers across SA, we provide you with quotes from at least three suppliers. While our business consultants typically secure discounts of up to 15%, often the most valuable aspect of this service is the exceptional convenience and time saving that you experience. Pre-negotiated Deals and Specials These include services and products purchased by establishment owners and managers on a regular basis. These range from bathroom amenities, gowns, bed linen, stationery, white goods, and beds to training for your staff and much more. You also benefit from significant discounts on office-related items such as software and hardware and promotional items please view the discounts available on Our arrangement with our preferred suppliers opens you up to a door of exclusivity and savings: Take advantage of up to a 20% discount from Beds for Africa and up to 10% off Linen and Towels. Looking for a new POS well Yoco POS services entitles Baskets of Benefits members up to a 14% discount on POS devices. We also provide you with a selection of quality publications discounted by up to 60% so that you and your clients can stay on top of the latest business and leisure trends and events. Take your pick: Getaway, CAR Magazine, Leisure Wheels, Complete Golfer, Financial Mail, and Business Day. But that s not all! There are many additional pre-negotiated offers to delight you view them on Office & operations Allows your business to save and gain access to discounts on: Brochure print at up to 20% off (at Minuteman press selected stores and packages) 20% off Bidvest Premiere Lounge (You can extend this to your guests on behalf of your establishment) Stationary up to 30% off Logistics transport Aramex up to 50% SMEasy Accounting System up to 20%

4 Vehicle maintainence You can access our virtual vehicle dealership telephonically during working hours between Mon-Fri to arrange for purchase or sale of new or pre-owned vehicle /fleets. We will assist you with administration and documentation handling for finance application on second hand, demo and brand new vehicles. Enjoy pre-negotiated deals on the following: New vehicles up to 12.5% on Toyota Corolla s currently (but on average 7% on other brands and models) Tyres up to 20 25% Shocks up to 20% Accessories up to 12% Glass/Windscreens up to 12% Car wrap & design up to 20% Recruitment Officer Your employees play a critical role in delivering a first class experience to customers of your establishment. Finding the right people can prove to be challenging. Our Recruitment Officer Service gives you free access to a large database of job seekers. What s more, you can register to receive alerts so that you are informed whenever a newly uploaded CV fits the profile of the person you seek. This means Recruitment Officer continues to search for the ideal person while you concentrate on your business. In a nutshell, you get access to hundreds of CVs and can rapidly find the staff you need without paying expensive recruitment fees and commissions. Personal assistant Ever feel like you could do with an extra pair of hands? With the Baskets of Benefits Personal Assistant, you enjoy all the benefits of a PA without the cost of employing one. Our Personal Assistant can help you by: Providing your clients with list of child-friendly restaurants and activities in the area Sourcing promotional gifts at the best rates Scheduling appointments Calling service providers on your behalf so you don t spend time on the phone yourself Sourcing the right service provider to assist with your website hosting or data back-up; sourcing quality service providers to assist with emergency repairs at the best rates in your area (locksmiths, electricians, plumbers, builders, etc.) Our assistants are on hand 24/7 to log your request and ensure that a specialist responds to you immediately (if urgent) or within 24 hours.

5 Leads In the Market Place Lead generation Over the past year, our Service Centre has received thousands of requests for accommodation such as guesthouses, B&B s, hotels, self-catering establishments and camping sites. As a Baskets of Benefits member you reap the rewards because your establishment is listed in the lead generation section on The system automatically matches your establishment profile with requests received, creating new leads and prospects. You will be proactively notified of all new opportunities as they arise at no cost to you. Our business consultants will conduct a service rating with the guest staying at your establishment thus giving you even more opportunity via future referrals if your ratings are high. Call today and let our business consultants assist you. Promotions As a graded establishment with Baskets of Benefits, you can run promotional awareness campaigns via dedicated websites to large customer databases. Whether you re looking to run a price promotion during low season or introducing Pay 3, Stay 4 nights specials, the Promotions service is ideal for you! All you do is go to (Coupon Cafe section) and follow the easy instructions to create your very own coupons with your logo and product description to be displayed on our nominated database websites. Business Enquiries General business assistance As a BOB member you can gain market insight and knowledge on general business assistance pertaining to your establishment. Example: How to obtain a liquor license Need guidance and ideas to grow your business and take it to the next level? Insight information on how to obtain permission to do an extension to your property Chase a service provider that you are trying to negotiate a deal with, ask our trained negotiator experts to assist you. Source first aid courses that you would like your staff to attend Or perhaps you just want to speak to the right person at the TGCSA or download the discount voucher of the website then utilise the Business Enquiries services Our Business Consultants will ensure you re provided with the information needed to make decisions with confidence. Legal Legal Advice A guest is threatening you with legal action and you don t know what to do Some of your customers owe you money and you need a demand letter drafted You are struggling with employment contracts, disciplinary hearings, dismissals or CCMA matters You need advice related to the Consumer Protection Act Legal review Basket of Benefits provides a FREE compliance audit on your establishment you will be able to evaluate whether your business is compliant with SARS regulations, the Consumer Protection Act, the Companies Act, etc. To find out if your risks are adequately mitigated and whether you have the necessary tools in place to improve the longevity of your business. Call our business consultants on and get your free legal audit done. Tourism Indemnity Form Under Common Law, tourism establishments are held liable for any losses suffered by their guests without any proof of negligence on the part of owner and/or its employees. In order to avoid wide-ranging liability, it is essential that the owners of such establishments ensure that their guests sign a properly drafted, written indemnity at the commencement of their stay. Our legal team can prepare a Tourist Indemnity Form / Agreement for you. Call our legal line on to get a customised Tourism Indemnity Form for your establishment. Customized legal Documents We have prepared about 30 legal documents that you can tailormake to suit your specific needs. All you need to do is to go to under Legal Advice you will find a list of documents to choose from. You can then fill in all the necessary details based on your needs and your establishments details. It s like sitting with a lawyer across the table and obtaining your very own customised agreement within minutes. Legal documents include, but are not limited to: Employment agreement Independent Contractor agreement Shareholder s agreement Loan agreement Sale of property agreement

6 Congratulations you are now a part of the exclusive Business support world of Basket of Benefits, a free service brought to you courtesy of the Tourism Grading Council of South Africa. Remember the services are tailor-made to suit the needs of the hospitality industry and ensure that your establishment benefits by saving a great deal of time and money. We invite you to visit regularly for updates on the latest pre-negotiated deals and specials. For any business assistance please dial and our business consultants will assist you 24/7. You can also us at basketofbenefits@clientservices.co.za with your request and we will get back to you in 24 hours.

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