Welcome to PANhospitality

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Mercy Rose
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2 Welcome to PANhospitality YOUR SOFTWARE SOLUTION FOR EFFECTIVE HOTEL MANAGEMENT WHY? WHO? WHAT? HOW? WHERE?

3 PANHospitality Suite One truly fully integrated real time system One point of contact for support Suitable for a variety of hospitality businesses from managing a portfolio of properties to a B&B Improved workflow with pending transactions for all users monitored daily from a single portal Improve your guests experience Realize your properties full potential Benefit from 24/7/365 support One user interface for all departments PANHospitality Feature Wheel PANhospitality giving you the tools to manage your property and strategically position your hotel to have a competitive advantage. Food and Beverage Management & Functions Workflow Debtors Accounts Reservations Agents, Tour Operators, Groups with Guest Lists Complete Back Office Accounting Creditors Accounts Stock Control ONE REAL TIME DATA SOLUTION Reporting Real Time Availability Point of Sale Guest Experience Management Room Management Multiple Users, Properties and Currency Marketing 02 We provide you with a solid platform to connect to the online marketing channels and Global Distribution Systems.

GDS OTA s CHANNEL MANAGER tour operators Traditional Systems Features Multiple Systems Multiple Suppliers Data re-entry problems online reservations PC front of house till ONE PROPERTY MULTIPLE

4 GDS OTA s CHANNEL MANAGER tour operators Traditional Systems Features Multiple Systems Multiple Suppliers Data re-entry problems online reservations PC front of house till ONE PROPERTY MULTIPLE SYSTEMS Back Office Accounting System Reports & Balances Imported or Manually Entered Export PC stock control scanner Often Outsourced restaurant and bar purchases till till banqueting and events shop and activities PC PC PC till PC till PANHospitality System stock control online reservations purchases Features One System One Supplier Reduced data entry workflow front of house back office accounting, reports and balances ONE SYSTEM MULTIPLE PROPERTIES marketing CHANNEL MANAGER shop and activities restaurant and bar GDS OTA s tour operators banqueting and events 03 GDS - Global Distribution System OTA - Online Travel Agent

5 PANstrat Solutions is a software company established in 1998 for the sole purpose of developing a software product for the hospitality industry. PANhospitality Suite as it is known has grown over the years to be a well respected product in the market place. Offering, one fully integrated property management system supported by our dedicated team. Our solid foundation is based on many years of accounting and property management experience. CEO Peet du Toit Director Fred Daniel Managing Director Ryan Atkinson + 44 (0) We at PANstrat Solutions are happy to come to you for a non obligation demonstration of our product. Installations are done onsite with professional trainers to assist you going live on your newly purchased software. Offsite Training can be booked at our offices. The system, marketed as The PANhospitality Suite, is a seamlessly integrated software package that contains Reservations, Point of Sales, Stock Control, Debtor s, Creditor s, General Ledger and Reporting. It contains additional features such as: bank reconciliation s, multi-currency transactions, multi-locations for stock, multiple combinations of accommodation rates, currency conversions, cash tracking, logging of changes or modifications to transactions, multi-level user access, touch screen point of sale, multi-property handling, cost centers handling, department handling, order entry, menu costing, interfaces with most telephone management systems, custom report writer, customizable management reports, 36 active accounting periods allows reporting on previous two years. PANhospitality is a Windows based client/server system. It was developed using Firebird 1.5 and Borland Delphi 10. It must ideally run on a 100 MB/s TCP/IP network, but can also run in a single user environment making it ideal for the smaller Bed & Breakfasts and Guesthouses. While the workstation runs on any version of Windows, in the network environment we recommend Windows 2008 Server or later. 04

Changing over to your PANhospitality Suite: We, as your PANstrat Support team will assist you in setting up your database prior to installation by: Importing all your stock items with Unit costs and

6 Changing over to your PANhospitality Suite: We, as your PANstrat Support team will assist you in setting up your database prior to installation by: Importing all your stock items with Unit costs and selling prices. Importing all your Debtors and Creditors. Importing your Chart of Accounts. Setting up your rooms and rates for your reservations. Creating your different Market Referrals. Setting up user level access as required for various departments Setting up your online distribution platform Once the configuration has been completed we proceed with basic training on the system. Opening Stock takes and opening balances form part of the training and going live. Always striving to give you the best service! 05

01 Reservations with real-time availability Provisional Booking sheets Confirmation Sheets Pro-Forma Invoices Release Dates Check ins Easy check out with various invoicing formats Room Rates, Per

7 01 Reservations with real-time availability Provisional Booking sheets Confirmation Sheets Pro-Forma Invoices Release Dates Check ins Easy check out with various invoicing formats Room Rates, Per Person Rates, Extras & Stock Items can be added on a booking Group Bookings done successfully with Guest lists Commission Structures for Agents Negotiated Rate structure for Tour Operators Q: Will the system allow agent as well as group bookings? A: Yes. When creating a reservation you will be able to create sub bookings for guest and group accounts. All sub bookings will be linked with the main booking. With the guest list feature you will be able to create individual accounts for group bookings, while still maintaining a main/principal account for the agent. Q: Will we be able to set up room rates instead of per person rates? A: The system allows you to set up alternative rates. The rate setup can be done as room rates or per person rates, and also includes rates for extras such as tours, transfers, activities etc. We also allow stock to be set up as bookable, which will make the item available as a rate. Different date ranges can also be set up on the system for holiday periods, peak seasons, special events etc. 06

02 Close rooms off for Maintenance Room Status Module Housekeeping can use the Clean and Dirty Room Report to manage the department Q: How will the availability of rooms affect the status of the room

8 02 Close rooms off for Maintenance Room Status Module Housekeeping can use the Clean and Dirty Room Report to manage the department Q: How will the availability of rooms affect the status of the room e.g. provisional, quoted, waitlisted, cancelled or confirmed bookings? A: Waitlisted and Quoted rooms will not affect the availability of rooms. Only provisional and confirmed bookings will deplete rooms. Cancelled rooms/bookings do not affect your room stock. Q: Will the program allow over bookings? A: There is an option in the company setup which will enable you to activate or de-activate over bookings. Q: How will I indicate on the system if there are rooms closed for maintenance? A: The system will allow you to block rooms for selected dates. Rooms that are blocked will not be bookable over this period. 07

03 Touch Screen Enabled No dedicated point of sale hardware required Multiple Locations sales allowed Multiple currency payments on Invoices Printing of Kitchen orders and Bar orders on specified

9 03 Touch Screen Enabled No dedicated point of sale hardware required Multiple Locations sales allowed Multiple currency payments on Invoices Printing of Kitchen orders and Bar orders on specified items Order Modifiers on restaurant menu items Service fee optional on setup flags Allows custom discount percentage on open tabs Supervisor and Administration rights enhances the security on Point of Sale level User friendly credit note facility Barcode scanning enabled on sales Magnetic card user access Q: Can we have different prices for staff and guest? A: The system enables you to setup different Price Categories where you can specify different prices which are linked to debtor groups and debtor accounts. These prices will only effect the items sold from point of sale and will not have an effect on your accommodation rates. Q: As a wedding venue we receive large deposits for beverages. How will the system be of benefit in this regard? A: On the system you will be able to receipt a point of sale deposit, which will allow you to select it at a later stage to use as a payment method. Q: Will the system allow partial payments on invoices? A: Yes. You have the option to do partial payments on point of sale as well as using different payment methods.

04 Goods Received Vouchers Stock Transfers between multiple locations Bill of Material Recipe Builder Menu Builder Stock Issues Stock Journals Stock Takes with calculated variances Various Stock

10 04 Goods Received Vouchers Stock Transfers between multiple locations Bill of Material Recipe Builder Menu Builder Stock Issues Stock Journals Stock Takes with calculated variances Various Stock Reports Q: How will I do spot checks on stock items without posting variances to the ledger? A: The stock take allows you to do a final save on the system which will not post the variances to the ledger. Q: How will we move stock from one store room to another on the system? A: The Inventory Module includes a stock transfer feature which will allow stock transfers from one location or store room to another. You will also be able to do issues with the stock transfer. Q: Will the system enable us to issue expired or broken stock to write offs accounts? A: By using the stock transfers you will be able to issue stock to write off accounts, entertainment accounts, cost of sales accounts etc.

05 Statements (including a balances per bookings Statement) Debtors Ledger Age Analysis pull separately for Deposits in Advance, Guests, Agents & Staff Members Balances at Date Report Open Item

11 05 Statements (including a balances per bookings Statement) Debtors Ledger Age Analysis pull separately for Deposits in Advance, Guests, Agents & Staff Members Balances at Date Report Open Item Matching Guest Experience Management with History on Interests, Reservations, Rates, Rooms and Debtor Information Account management of Guests, Agents, Tour Operators and Employees Q: How will transactions be linked to a booking or an account on the system? A: From before arrival until after your guests have departed the system enables you to link every transaction to the reservation number which is linked to the debtor account. 10

06 Statements / Remittance Creditors Ledger Age Analysis Balances at Date Report Open Item Matching Q: What reports does the system have to assist in reconciling

12 06 Statements / Remittance Creditors Ledger Age Analysis Balances at Date Report Open Item Matching Q: What reports does the system have to assist in reconciling creditor accounts? A: There is more than one way to reconcile creditors in PANHospitality. During training sessions all options will be fully explained to you. 11

07 Full set of User defined General Ledger Receipts Cashbooks Recurring and creation of editable copies Journals Recurring and creation of editable copies Bank Reconciliation VAT Report Set various

13 07 Full set of User defined General Ledger Receipts Cashbooks Recurring and creation of editable copies Journals Recurring and creation of editable copies Bank Reconciliation VAT Report Set various VAT rates for resale items and Long stays Deposit Journals Age Analysis Statements Invoicing Budgets for multiple properties Monthly Income and Balance Sheet Reports Trail Balances for multiple properties Petty Cash Cost Centers Exchange Rates on multiple currencies Fixed Asset Register Limitation of access to GL Accounts Q: Is the accounting section directly linked to the reservations system? A: Yes. Every transaction posted in PANStrat post directly to the general ledger, making the system 100% integrated. It is also a live database so changes will take effect immediately.

08 With over 100 reports, we list only the following: Daily Reports Daily Revenue Report Cash-up Reports Sales by Group Arriving Guests Housekeeping Report Contingency Report M Income Statistics

14 08 With over 100 reports, we list only the following: Daily Reports Daily Revenue Report Cash-up Reports Sales by Group Arriving Guests Housekeeping Report Contingency Report M Income Statistics Occupancy Report Monthly Management Accounts (Income Statement & Balance Sheet) without Budget Management Accounts including Budgets Trail Balance Detailed ledger transactions including tax types per transaction Debtor statements Bank Account Reports for targeted marketing Nationality Statistics Referrals Reports for Marketing origins Bed-nights Report between dates and properties Q: What if the system reports do not gather all the information that our management requires? A: The system already contains over 100 reports which includes all integral management reports, but we also offer a custom report writer should you require any other information from the system. 13

15 09 PANHospitality provides a solid platform to connect to your preferred Channel Management Service to allow real time, online bookings. Your available inventory and rates are updated instantaneously to prevent overbookings. E-Res, manages a Central Reservations point to create bookings on PANstrat. Improve Marketing and Guest Experience with PANHospitality SMS Module You can send bulk sms s to Agent s, Tour Operators and Guests. Keep them informed as part of your Online Marketing Campaign. Welcome guests before check in, send birthday greetings and wish them Happy Birthday or a safe journey. reservation delivery Hotel PMS rates of availability ONLINE CHANNEL MANAGER Various Telephone systems can assist in posting the calls made from the rooms directly on the client s bill. Digitot Beverage inventory control system enables accurate in-house stock management with sales and inventory reports. Fuel Control on electronic pumps with a MPDC1 Interface and dip readings. IPTV interface (Guest account information displayed on room television). Global Distribution Channels Hotels Own Website Online Travel Agents Q: Will I need to manually update or configure integrations? A: No. The system is set up to automatically update all details from integrated systems. Additional Services: Monthly Management Accounts, Payroll 14

16 With offices in London, England and Pretoria, South Africa we service clients in: Botswana, Mozambique, Seychelles, Swaziland, South Africa and the United Kingdom No location is too remote for the PANstrat Team. Contact Information SOUTH AFRICA Telephone: +27(0) Facsimile: +27(0) Web page: THE UNITED KINGDOM Telephone: +44 (0) Facsimile: +44 (0) Web page: Skype: panstratsolutionsuk

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