This document provides an overview of the enhancements and support issue fixes in this Minfos release.

Transcription

1 Release Notes Minfos Welcome to Minfos This document provides an overview of the enhancements and support issue fixes in this Minfos release. Highlights of this release: Track when a customer note was written and by whom, with new date-stamped notes. Dispense non-compounded extemporaneous items from an NRMC. Robotics enhancements make dispensing from the robot easier and more efficient for Gollmann, Rowa and RoboPharma users! How to update Minfos 1. At any point in the day, download the latest Minfos software. a. On the Minfos Launch Pad, click the File menu, then click Minfos Net Terminal. The Minfos Net Terminal window is displayed. b. Click the Connect menu, then click 1. Internet. The Online Menu is displayed. c. Check the 1 New Minfos Software check box, then click Okay. 2. When you re finished trading for the day, ensure there are zero connections to your Minfos server. Your Minfos software will update automatically, overnight. 3. Check that your Minfos software successfully updated. On the Minfos Launch Pad, click the Help menu, then click About Minfos Software. The About Minfos Software window is displayed, and shows your current Minfos version in the Applications Versions box. If our support team has migrated your store to the tandem ESE or the ESE-only database, you can still update Minfos as you normally would. Disclaimer Screen captures from Minfos are used in this document. While care is taken to use fictional data, some of these images might contain names, addresses, or other details of individuals and/or organisations. Any fictional or nonfictional names, addresses, drug histories, or other details about individuals or organisations are used for demonstration purposes only.

2 In this release Welcome to Minfos How to update Minfos... 1 Enhancements... 4 Pharmacists and dispense techs: New date-stamped notes let you track when a customer note was written and who wrote it... 4 Pharmacists and dispense techs: Long drug names now print in full on repeat forms... 5 Pharmacists and dispense techs: Family Safety Net report no longer prints deceased patients that haven t made Safety Net contributions during the year... 6 Pharmacists and dispense techs: New scroll bar lets you view and action all owing scripts for customers with lots of owings... 6 Pharmacists and dispense techs: Re-submit prompt removed to save you time when re-submitting a script... 6 Pharmacists and dispense techs: New check box lets you choose to claim glass bottles for extemporaneous items... 6 Pharmacists and dispense techs: Include the delivery docket number in the Hospital Script History report... 7 Robotics pharmacies: Enhancements for Gollmann, Rowa and RoboPharma users... 8 Dispense products with alternate barcodes... 8 Robot stock automatically updates overnight... 8 View the robot s stock on hand... 9 Meditec pharmacies: No longer enter a past foil start date Support issues resolved Dispense No longer receive a PBS rejection when dispensing non-compounded extemporaneous items from an NRMC (MedChart) Dispensing a drug with more than one recommended generic no longer prompts to select the preferred supplier drug Customer type is no longer updated in the customer s details when it s changed in the dispensing screen Symbion Pty Ltd trading as Minfos Page 2 of 15

3 GP% is now calculated correctly for extemporaneous drugs CTG label and shortcut are now available when dispensing a chemo product Carer type is no longer changed in the customer s details when the customer is added in dispense The Clear button now resets the price of an extemporaneous drug Premium Free Incentive fee no longer records incorrectly when collecting the dispense updates RACF ID for an NRMC customer is now also sent to Medicare for scripts that are not eligible for paperless claiming Price is now correct when collecting an owing script after the start of a new year for a Repat customer who has reached their Safety Net Invoicing an under co-payment CTG prescription to an account using Z. Pill Box now records the correct payment category Continued Dispensing report reformatted to clearly display Repatriation Rx Type Dates are now formatted correctly when the Claim Summary report is exported to Excel Dispensing screen can now be closed when an invalid doctor is selected Long directions no longer crash the Dispense module Exporting a Customer Details Report to Excel 2007 no longer displays an error Till Only one authorisation now required when returning or voiding sales Part cash payments now round the change to the nearest $ Till now shows club customer s loyalty points when you enable and then disable the Promotions Wizard Stock Manager Product Price Changes report now only displays the most-recent price change for each product Customers Top Customer Report dispense GP$ is now calculated correctly Multistore Dates are now displayed in the Australian format when exporting multistore reports to Excel The multistore Staff Contribution report now contains the correct information Symbion Pty Ltd trading as Minfos Page 3 of 15

4 Enhancements This section provides details about enhancements in this release. Pharmacists and dispense techs: New date-stamped notes let you track when a customer note was written and who wrote it Do you want complete visibility of when a customer note was written, and by whom? You can now add a date-stamped note to a customer s record! The note is displayed with the time and date that it was written and the name of the pharmacist who wrote it. You can add an unlimited number of date-stamped notes to a customer; the notes are then sorted in the customer s record with the most-recent at the top. Date-stamped notes are limited to 250 characters. To add a date-stamped note to a selected customer: 1. In the Customer Maintenance window, select a customer, then press [F6]. The Customer Enquiry window is displayed with the Details tab active. 2. Click the Notes tab. The Notes tab is displayed, and shows the new Date Stamped Notes text box. 3. Click Add Date Stamped Note. The Add Date Stamped Note window is displayed. 4. In the text box, enter the details of the note. 5. In the Pharmacist text box, enter your initials. You cannot save the note without selecting a pharmacist Symbion Pty Ltd trading as Minfos Page 4 of 15

5 6. Review the note, to make sure it contains all of the relevant information. Date-stamped notes can t be edited or deleted after they ve been saved. 7. Click Save, to save the note to the customer. The note is displayed in the Date Stamped Notes text box, and shows the date and time that the note was written along with the name of the pharmacist who wrote it. If the pharmacist does not have a name assigned to them in Minfos, their initials are displayed. Check the Display Notes in Dispense check box, so that the notes are displayed when you re dispensing to the customer. Pharmacists and dispense techs: Long drug names now print in full on repeat forms Long drug names now print over multiple lines on the repeat form, to ensure they always print in full and can always be read by your pharmacy staff and customers Symbion Pty Ltd trading as Minfos Page 5 of 15

6 Pharmacists and dispense techs: Family Safety Net report no longer prints deceased patients that haven t made Safety Net contributions during the year We ve taken your concerns into consideration; now, to avoid upsetting customers, when a deceased patient hasn t made a Safety Net contribution during the year, the patient s name is no longer printed on the family Safety Net report, when the report is run for another family member. If a deceased patient has made a Safety Net contribution during the year they will still appear on the family report, but will no longer appear on reports for subsequent years. However, when you run a Safety Net report standard or family for the deceased customer, and the customer hasn t made a contribution during the year, the deceased customer is still shown on the report. Pharmacists and dispense techs: New scroll bar lets you view and action all owing scripts for customers with lots of owings If you have customers with lots of owing scripts then this enhancement will be useful for your pharmacy. The new scroll bar on the Owing Script Enquiry window lets you view and action all of a customer s owing scripts, no matter how many they have. We have also removed the Okay button. Now, to close the Owing Script Enquiry window, click Cancel. Pharmacists and dispense techs: Re-submit prompt removed to save you time when re-submitting a script We ve made re-submitting a script more efficient by removing the Re-Submit prompt, which asked if you wanted to print a label for the script. This enhancement saves you an unnecessary step in the process as you re also prompted to print the script labels when you save and process the script. Pharmacists and dispense techs: New check box lets you choose to claim glass bottles for extemporaneous items You can now control whether or not your pharmacy claims glass bottles when dispensing extemporaneously prepared eye drops, ear drops or nasal instillations. When you check the new Claim glass bottle for this medicine check box on the Extemporaneous Pricing window, the glass bottle indicator is included in the claim that is sent to Medicare via PBS online Symbion Pty Ltd trading as Minfos Page 6 of 15

7 To claim glass bottles for extemporaneously prepared items: 1. While dispensing an extemporaneous item, click ADJ. The Extemporaneous Pricing window is displayed. 2. Check the Claim glass bottle for this medicine check box, then click Okay. 3. Save and process the script. The glass bottle indicator is included in the claim. Pharmacists and dispense techs: Include the delivery docket number in the Hospital Script History report You can now choose to include the delivery docket number (transaction number) on the Hospital Script History report. To include the delivery docket number on the Hospital Script History report: 1. On the Dispense Pro screen, click the Reports menu then click 7. Hospitals. The Hospital Dispensing Report window is displayed Symbion Pty Ltd trading as Minfos Page 7 of 15

8 2. Select your report settings. 3. Check the new Display Trans # check box, to include the delivery docket number on the report, then click Okay. The report is displayed and shows the new Trans # column, which contains the delivery docket number for each transaction. The delivery docket number is the same as the transaction number on the Sales Enquiry window. Robotics pharmacies: Enhancements for Gollmann, Rowa and RoboPharma users If your pharmacy uses a Gollmann, Rowa or RoboPharma robotic dispense, update to to take advantage of three new, useful features. Dispense products with alternate barcodes You can now dispense any product in your robot, not only those with primary barcodes, as Minfos now sends all of the products alternate barcodes to the robot until it finds the barcode for the product in the robot. This time-saving feature means whenever there is a barcode change particularly after importing Dispense or MNPN updates you no longer have to change the primary barcode, remove product from the robotic drugs list, and then add it again, before you can dispense the product. This feature is already available to Consis users. Robot stock automatically updates overnight We ve made adding products to the robot much more simple and efficient. Instead of having to add each product individually in Minfos, you can now scan the products into the robot and Minfos updates the robotic drug list overnight. When the robotics server is shut down during the EOD process, and then re-opened the next morning, the products in the robot are updated or added to the Robotic Drugs List Maintenance window Symbion Pty Ltd trading as Minfos Page 8 of 15

9 View the robot s stock on hand This feature gives your pharmacy visibility in Minfos of your robot s stock on hand, so that you can easily compare it to your Minfos stock on hand. To view the robot s stock on hand: 1. On the Dispense Pro screen, click the Dispense menu, then click 1. Robotic Drugs Database. The Robotic Drugs List Maintenance window is displayed and shows the products in the robot. The robot s stock on hand, shown in the SIM (stock in machine) column, is currently <Unknown>. 2. Click the Synch button, to view the robot s stock on hand Symbion Pty Ltd trading as Minfos Page 9 of 15

10 The Robotic Drugs List Maintenance window is updated, and shows the robot s stock on hand in the SIM column. Minfos can only generate the robot s stock on hand if the product in the robot has the same barcode as the primary barcode in Minfos, shown on the Robot Drugs List Maintenance window. The SIM column continues to show <Unknown> when the stock in the robot has an alternate barcode. 3. Repeat steps 1 and 2 each time you open the Robotic Drugs List Maintenance window, to view the robot s up-to-date stock on hand. The Synch button only updates the stock on hand for products that are already in your robotic drugs list. If you want to view the robot s stock on hand for products added to your robot, that are not in your robotic drug list, manually add these products before viewing their robot stock on hand Symbion Pty Ltd trading as Minfos Page 10 of 15

11 Meditec pharmacies: No longer enter a past foil start date Meditec users can no longer request a pack for a past foil start date. This improves efficiency at your pharmacy, as you don t have to spend time correcting invalid foil dates. A valid foil date is today s date and any other future date. If you enter a past foil start date, the ERROR prompt is displayed and you will not be able to request the pack until you enter a valid date Symbion Pty Ltd trading as Minfos Page 11 of 15

12 Support issues resolved This section provides details about support issues resolved in this release. Dispense No longer receive a PBS rejection when dispensing non-compounded extemporaneous items from an NRMC (MedChart) Previously, when you dispensed a non-compounded extemporaneous item from an NRMC, PBS would return an R70 rejection: The glass bottle indicator provided is invalid for paperless prescriptions. We fixed this issue so that you no longer receive a rejection. You cannot dispense compound extemporaneous items from an NRMC. For more information, see page 6 of the NRMC User Guide: Dispensing a drug with more than one recommended generic no longer prompts to select the preferred supplier drug You will no longer be prompted to select a preferred supplier drug when you dispense a drug that has more than one recommended generic, but you will be still be prompted to select the recommended generic. Customer type is no longer updated in the customer s details when it s changed in the dispensing screen When you change the customer type in the dispensing screen, and then dispense the script to the customer, the customer type is only changed for the particular script, and is no longer updated in the customer s details. GP% is now calculated correctly for extemporaneous drugs The GP% for extemporaneous drugs is now correctly calculated using the extemporaneous drug pricing. When price has not been set in the Extemporaneous Pricing window, the GP% is calculated using the product s unit cost. CTG label and shortcut are now available when dispensing a chemo product In , when you dispense a chemo product, the CTG text box label and shortcut no longer disappear from the dispensing screen Symbion Pty Ltd trading as Minfos Page 12 of 15

13 Carer type is no longer changed in the customer s details when the customer is added in dispense Previously, when you added a customer in dispense, then assigned them to a carer and saved the customer, when you then pressed [F3] to view the customers details, the carer type would be different to the one you originally assigned. Now, the customer s carer type does not change when they re added and saved in dispense. The Clear button now resets the price of an extemporaneous drug When you click the Clear button on the Extemporaneous Pricing window, in order to use the standard extemporaneous pricing, the price is now correctly reset, and then sent to Medicare when the script is saved and processed. Premium Free Incentive fee no longer records incorrectly when collecting the dispense updates. We ve fixed a bug that was causing the Premium Free Incentive fee to change to an incorrect value when some pharmacies collected their dispense updates. If your pharmacy has experienced this issue, you ll no longer have to contact Minfos support to fix the value; the correct fee will remain when you collect the dispense updates. RACF ID for an NRMC customer is now also sent to Medicare for scripts that are not eligible for paperless claiming When dispensing a script to an NRMC customer, the RACF ID is now correctly sent to Medicare via PBS online for all NRMC scripts dispensed, including those that are ineligible for paperless claiming. Price is now correct when collecting an owing script after the start of a new year for a Repat customer who has reached their Safety Net When you dispense an owing script to a Repat customer who has reached their Safety Net, then collect and mark off the owing script after 31 December, the price in Minfos is now correct. Invoicing an under co-payment CTG prescription to an account using Z. Pill Box now records the correct payment category When an under co-payment CTG prescription is invoiced to a customer s account using Z.Pill Box, the sale is now recorded as ~HIC Scripts. In previous releases, the sale was incorrectly recorded as Third party Debtors HBF. Continued Dispensing report reformatted to clearly display Repatriation Rx Type We have reformatted the Continued Dispensing report slightly to ensure all of the information is clear. Now, when the Rx Type is Repatriation, the word is no longer cut-off by the government code Symbion Pty Ltd trading as Minfos Page 13 of 15

14 Dates are now formatted correctly when the Claim Summary report is exported to Excel Previously, when you exported the Claim Summary report to Excel, in some exports the prescription and the supply dates were displayed in the American format: mm/dd/yyyy. Now, when you export the report, all of the dates are displayed correctly in the Australian format: dd/mm/yyyy. Dispensing screen can now be closed when an invalid doctor is selected Previously, when you selected an invalid doctor in the dispensing screen that is, a doctor that was not in your database then closed the Doctor Search Window, and then pressed [Esc] to close the dispensing screen, the Doctor Search Window would display again and you would not be able to close the dispensing screen. Now, you can close the dispensing screen when you have an invalid doctor selected. Long directions no longer crash the Dispense module When you enter long directions (more than 100 characters) in the dispensing screen, then save and process the script, the Dispense module no longer crashes. Exporting a Customer Details Report to Excel 2007 no longer displays an error We have fixed an issue that was causing an error notification to display when you exported a Customer Details Report to Excel In , you will no longer receive the error when you export the report. If you re running Excel 2003 you may still receive the error notification. Till Only one authorisation now required when returning or voiding sales We fixed a bug that was causing Minfos to prompt for authorisation twice when returning or voiding sales at the till. You now only have to provide authorisation once to process these transactions. Part cash payments now round the change to the nearest $0.05 When processing a part payment that includes a cash payment, the change is now correctly rounded to the nearest $0.05 so that you will no longer have a discrepancy between the change calculated in Minfos and the change that you give to the customer. Till now shows club customer s loyalty points when you enable and then disable the Promotions Wizard When you have a customer with club loyalty points, and you enable and then disable Promotions Wizard, the club customer s loyalty points are now correctly displayed at the till when the customer is selected Symbion Pty Ltd trading as Minfos Page 14 of 15

15 Stock Manager Product Price Changes report now only displays the most-recent price change for each product The Product Price Changes report no longer displays duplicate entries for a product; now the report only shows the most-recent price changes for each product. Previously, if a product had more than one price change, the report would display each change for the same product. Customers Top Customer Report dispense GP$ is now calculated correctly The dispense gross profit (GP$) amount on the Top Customer Report is now calculated correctly. Previously, the amount calculated included the customer s contribution twice, and did not include the incentive amount. Multistore Dates are now displayed in the Australian format when exporting multistore reports to Excel Previously, when you exported any one of the multistore reports to Excel, you may have noticed some of the dates were in the American format:, mm/dd/yyyy. Now, when you export them, all of the dates are displayed correctly in the Australian format: dd/mm/yyyy. The multistore Staff Contribution report now contains the correct information The multistore Staff Contribution Report, was previously populating with the wrong data. Now when you run the report, the correct information is displayed Symbion Pty Ltd trading as Minfos Page 15 of 15