MANAGE SOCIAL SERVICES Facilitate the establishment or development of social service organisations

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1 1 of 7 level: 6 credit: 6 planned review date: June 2006 sub-field: purpose: entry information: accreditation option: moderation option: Social Services People credited with this unit standard are able to: establish the need, opportunity, purpose, and kaupapa for the social service organisation; facilitate design of the social service organisation; facilitate acquisition of resources to establish or develop the social service organisation; meet legal requirements and standards for establishment or development of the social service organisation; and promote the social service organisation or developments in the social service organisation. Open. Evaluation of documentation and visit by NZQA, industry and teaching professional in the same field from another provider. A centrally established and directed national moderation system has been set up by Community Support Services ITO Limited (Careerforce). special notes: 1 People awarded credit in this unit standard are able to implement Te Tiriti o Waitangi in the social services according to the authority and resources available to them, and are able to demonstrate application of this competence to the context of assessment for this unit standard (for further clarification, please refer to Unit 7928, Implement Te Tiriti o Waitangi in the social services).

2 2 of 7 2 Glossary Alternative models of organisation - charitable trust, cooperative, incorporated society, limited liability company, partnership, sole practitioner. Community may include but is not limited to: a community of interest, a community of locality, a cultural community, a kin group. Identified concerns, issues, or needs may include but are not limited to: alternative care, community issues, criminal justice, disabilities, economic development, employment, environmental issues, families and whānau, health care, housing and land, human rights, iwi development, legal issues, planning, poverty, psychiatric care, recreation, safety, sexuality, social crisis and change, social policy and services, alcohol and drug issues, Te Tiriti o Waitangi relationships. Concerns, issues, or needs may be cultural, economic, educational, emotional, psychological, physical, spiritual, social, structural or political, or related to age, gender, or sexual orientation. People awarded credit for this unit standard demonstrate competence in one context, with any combination of the above factors. Key people include but are not limited to people within a family or whānau, hapū, iwi, group, agency, or organisation who are given the authority or mana to speak on behalf of those people by virtue of their position, expertise, or knowledge. Where a community of locality is the focus, key people include those identified from a cross section of individuals and that provide services or resources to the community of locality. Responsiveness to target groups means responsiveness to the concerns, issues, needs, rights, values, and responsibilities of target groups.

3 3 of 7 3 Sources of criteria established by legislation, ethical practice, and service provider guidelines may include but are not limited to: the Official Information Act 1982, Privacy Act 1993, service provider codes of conduct, codes of practice issued by the Privacy Commissioner, social service codes of ethics, and service provider guidelines, protocols, staff manuals, strategic plans, kawa, or tikanga. 4 People awarded credit in this unit standard show that their actions are guided and supported by valid theory for social service practice. Evidence is required of social service theory that is derived from authoritative sources, which may include but are not limited to: body of knowledge related to social service work; cultural theory; practice research. Elements and Performance Criteria element 1 Establish the need, opportunity, purpose, and kaupapa for the social service organisation. 1.1 The need and opportunities for the organisation are identified in terms of gaps in social service provision, and identified concerns, issues, or needs in the community. 1.2 Stakeholders in the establishment or development of the organisation are identified according to consultation with key people in the community. 1.3 The need and opportunities for the organisation, and the organisation's purpose and kaupapa, are defined according to consultation with stakeholders. 1.4 The organisation's purpose and kaupapa are established with stakeholders and target groups in the community in terms of responsiveness to target groups.

4 4 of A project group to establish or develop the organisation is identified through consultation with stakeholders, and the roles, responsibilities, and objectives of the project group are defined in accordance with the organisation's purpose and kaupapa. element 2 Facilitate design of the social service organisation. 2.1 Facilitation enables the project group to design the organisation and maintain their roles, responsibilities, and objectives in accordance with the organisation's purpose and kaupapa. 2.2 Advice and information is obtained and supplied to the project group on matters impacting on design of the organisation. matters impacting on design of the organisation may include but are not limited to - industrial, legal, personnel, policy, resource implications, strengths and limitations of alternative models of organisation. Evidence is required of four matters. 2.3 Facilitation ensures that matters impacting on design of the organisation are evaluated for consistency with the organisation's purpose and kaupapa. 2.4 Facilitation ensures that the design for the organisation is consistent with the need, opportunity, purpose, and kaupapa for the organisation, and with other constraints. other constraints may include but are not limited to - legal, personnel, policy, resources. Evidence is required of three constraints.

5 5 of 7 element 3 Facilitate acquisition of resources to establish or develop the social service organisation. 3.1 The range of resources required to establish or develop the organisation is determined. resources may include but are not limited to - accommodation, financial, human, material. 3.2 Facilitation enables the identification and selection of potential sources of resources as required by the organisational design. potential sources of resources may include but are not limited to - bequest, contract for service, fees, fund raising, grant, sponsorship, voluntary donations. 3.3 Facilitation is directed towards acquiring resources consistent with the organisational design. facilitation methods may include but are not limited to advocacy; developing, implementing, and monitoring strategies; evaluation of strategies; liaison; networking; negotiation; planning; provision of advice and information; record keeping; supporting key people. Evidence is required of three methods.

6 6 of 7 element 4 Meet legal requirements and standards for establishment or development of the social service organisation. 4.1 Legal requirements and standards for establishment or development of the organisation are identified. legal requirements and standards may include but are not limited to - authorisation of the proposed name of the organisation; common seal; documentation; legal structure for the organisation; legal requirements and standards of providing resources or contracts; office holders; incorporation. 4.2 Documentation and record keeping systems are designed in accordance with criteria established by legislation, ethical practice, service provider guidelines, and standards of providing resources or contracts. 4.3 Legal requirements and standards for establishment or development of the organisation are met in accordance with criteria established by legislation and standards of providing resources or contracts. legal requirements and standards may include but are not limited to - legal documentation authorised, signed, submitted to public registries, filed; funder standards met by writing up policy and procedures.

7 7 of 7 element 5 Promote the social service organisation or developments in the social service organisation. 5.1 Promotion includes informing all interested parties of progress in establishing or developing the organisation. interested parties may include but are not limited to - key people in the community, stakeholders, target groups, other social service providers, resource providers, funders, contractors, tangata whenua. 5.2 Promotion includes providing interested parties with opportunities to participate in the organisation. opportunities may include but are not limited to contracting, funding, launch of the organisation, membership, office holding, paid or unpaid employment, networking. Comments to: Careerforce PO Box 2637 Wellington 6140 Please Note: Providers must be accredited by the Qualifications Authority before they can offer programmes of education and training assessed against unit standards. Accredited providers assessing against unit standards must engage with the moderation system that applies to those unit standards. [Please refer to relevant Plan ref: 0222]