Job Description. Kaiawhina / Community Health Worker

Transcription

1 Te Hauora o Turanganui a Kiwa Ltd Turanga Health Job Description Kaiawhina / Community Health Worker Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 1 of 9

2 Te Hauora o Turanganui a Kiwa Ltd Vision Turanga Health Kia Whai Oranga-a-Whanau Mo Nga Whakatipuranga Building family wellness for future generations Turanga Health will adopt a holistic approach to total Whanau wellbeing. In delivering services to Whanau Turanga Health will encapsulate this within the following themes: Achieving Mauri Ora by working with and building healthy whanau; Maintaining key characteristics of core values through practice, i.e. whakapapa, tikanga, mana, mauri, tapu and wairua; Meeting our people where ever it might be necessary to meet them, i.e. Home based, Marae based service delivery, "on the rugby field"; and Providing a service that is accessible, appropriate and affordable Mission Statement "To promote, protect and improve the wellbeing of Turanganui- A-Kiwa Whanau for future generations Turanga Health will ensure that whanau become the primary focus and not social indicators of failing Maori health. By focusing on Whanau and their wellbeing Turanga Health removes the silo delivery approach to health services. Our mission provides and allows for collaboration or integration of other services outside the core business of health, e.g. housing, social services, employment, education and training. We will continue to find ways to "do what the others don't" for Whanau. Organizational Values Turanga Health will continue to be guided by three core values: Manaakitanga Whanaungatanga Kotahitanga Tiaki Tautoko Awhi Respect Whakapapa Whanau Hapu Iwi Rights & Obligations Roles & Responsibilities Honesty & Integrity Collectivity Turanga Health will encourage best practice through recognising key characteristics of Turanganui-A-Kiwatanga. This will involve identifying with our tipuna and the pathway that they first established for us through the practise of these values. Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 2 of 9

3 Position Title Specialist Area Location Reports To Employment Term Hours of Employment Salary Job Description Kaiawhina / Community Health Worker CAYAD 145 Derby St Gisborne Event Coordinator Full Time Position Times of work to be negotiated dependant on projects / events / programs and other Turanga Health activity Negotiable Position Overview This programme is focusing on a community action coordination approach that involves strategic high-level district liaison, interagency leadership, and creative initiatives that will promote youth resilience and positive life skill development. Working Relationships The Kaiawhina / Community Health Worker will work closely with the Coordinator of Events. He/she will also work alongside other colleagues within Events team and other Health workers within the organisation. The ability to meet the needs and strategies of Te Hauora o Turanganui a Kiwa will be crucial to this role. Internal and External Stakeholders have been identified as: Internal Chief Manager Service Delivery Service Coordinators of Turanga Health Health Workers within Turanga Health Corporate Support staff of Turanga Health Staff of Vanessa Lowndes Turanga Trust Directors of Te Hauora o Turanganui a Kiwa Iwi Trusts Te Runanga o Turanganui a Kiwa External Clients Community Groups and Agencies The General Public Other Health Providers Other Health Professionals Other Interest Groups Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 3 of 9

4 Other Requirements All employees of Te Hauora o Turanganui a Kiwa are expected to contribute to the development and vision of Te Hauora o Turanganui a Kiwa. This involves: Using resources responsibly Conducting oneself in an ethical and professional manner at all times Commitment and positive participation to Te Hauora o Turanganui a Kiwa development of initiatives Respecting the views of others; regardless of race, age or gender Strong empathy and understanding of tikanga Maori Strong commitment to the principles to Te Tiriti O Waitangi Sensitivity to Maori Health Needs and concerns Employer / Employee Relationship Good Employer / Employee relationships are a shared responsibility and operate best with mutual goodwill. This involves both parties: Abiding by the companies Code of Conduct, Policies and Procedures, the Privacy Act 1993 and the Official Information Act Conducting themselves in a professional manner at all times. Committed to promoting and maintaining safe and healthy work practices. Being proactive and committed to identifying any areas of concern and then assisting in the problem solving process. Client and Stakeholder Commitment All employees are responsible for striving to continuously improve service delivery and thus achieving quality outcomes. This means: Taking the initiative to meet the needs of clients and other stakeholders. Abiding by the official requirements of the Privacy Act Maintaining positive relationships with clients, colleagues and stakeholders at all times Conducting oneself in a professional manner at all times. Following through on actions and queries with stakeholders, so as to ensure the credibility of Te Hauora o Turanganui a Kiwa is maintained at all times. Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 4 of 9

5 Professional Development As the business of Te Hauora o Turanganui a Kiwa develops and grows, the responsibilities and functions of positions may change. All staff should be receptive to these changes, and be able to contribute to this process effectively by: Undertaking professional development as set by your Manager. Being willing and open to new ideas, concepts and business practices Committing to the implementation process of new ideas, concepts and business practices Monitoring and recording progress of systems or situations as required by the CEO. Undertaking such other duties as the company reasonably may require to add to your professional development programme Key Results Areas The Kaiawhina / Community Health Worker will: Develop strong and effective partnerships between central government, local government and communities; Assist community organisations in the implementation and monitoring of drug and alcohol policies in communities e.g. in the District Council, clubs, marae, schools, workplaces, family/whanau settings etc; Assist community organisations in the development of community-based initiatives and policies that promote belonging/connecting opportunities and facilities for young people; Develop youth specific development initiatives; Assist in the development of specific whanau support systems for youth Work with the education, health and social service sector to develop school and community based early intervention; Co-ordinate intersectoral approaches between Health and Education to reduce drugrelated harm and manage drug incidents Contribute to workforce development and co-ordination Contribute to the development of national/regional infrastructures to support community action initiatives Formative and impact evaluation and research Work with communities and whanau to facilitate their own learning, discovery and action based responses. Assist in the maintenance of the reference group and the establishment of the action plans. Assess the needs and clarify issues for communities in Tairawhiti in relation to illicit drugs, especially methamphetamine and cannabis. This may include hui, focus groups, surveys etc with whanau, hapu, iwi, community service agencies, Councils, police and others. The consultation/ needs assessment will identify the drug related harm minimisation issues in Tairawhiti, and inform development of action plans. Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 5 of 9

6 Engage in and support the community to undertake community action on illicit drugs. This will involve implementing at least one significant strategy to meet the service objectives. This will include collaboration with a wide range of sectors (e.g. Community Boards and Councils, marae committees, social services, health providers, whanau, community groups, Police, government departments etc.) Encourage and/or facilitate workforce development opportunities for health and community workers on illicit drugs. This may involve input from other providers (e.g. SHORE/Whariki, original CAYAD providers, DHB alcohol and drug staff, community members, Police etc). Attend workforce development opportunities in drug and alcohol community action (including the history of New Zealand and its relevance to drug related harm today), health promotion, evaluation etc. There will be one or two national project workshops each year and staff are expected to attend these and the six monthly regional networking meetings. Core Competencies Knowledge: The ability to make realistic/relevant connections between your own role, the work of Te Hauora o Turanganui a Kiwa, and develop broader knowledge of the company s stakeholders. Relationship Management: The ability to support the work of Te Hauora o Turanganui a Kiwa through developing and maintaining high quality working relationships. Self Management: The ability to maintain personal health and work/life balance systems. Professionalism: The ability to demonstrate commitment to the company strategic directions and their core mission, values and objectives. Maori Awareness Communication: The ability to communicate in a way that shows sensitivity and empathy towards others, while striving to achieve desirable outcomes. Problem solving and achievement: The ability to organize and give solutions to problems/issues, ideas and information and delivering high quality work on time. Te Hauora o Turanganui a Kiwa prides themselves on honoring their commitment to the Te Tiriti O Waitangi. It is essential that all staff members of Te Hauora o Turanganui a Kiwa have an understanding of issues affecting Maori, this will also include an awareness of traditional and contemporary Maori and Iwi structures, key Maori concepts, an awareness or understanding of the Te Tiriti O Waitangi. Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 6 of 9

7 Technical Knowledge Have an immediate level of competency in computer literacy Microsoft Office Products Ability to operate company systems and calendar schedules Key Selection Criteria To be considered for this position it will be necessary for the person to demonstrate: Excellent organisational skills along with the ability to establish priorities and meeting deadlines whilst preserving the highest levels of accuracy and confidentiality. Understanding of and experience in health promotion along with demonstrating the ability to plan, co-ordinate and facilitate health and well being programmes Have an understanding of Rangatahi Health issues Demonstrate an understanding of Kaupapa Maori Services with all appropriate stakeholders A proven ability to work well with Maori communities within Maori Settings, and practices and towards Maori aspirations of Rangatahi Excellent communication skills, both written and verbal. Have an understanding of the structures of the Maori communities and working with Rangatahi Demonstrate the ability to form and maintain strong links and effective relationships Demonstrate experience of contributing to the development of an effective team Knowledge of Whanau, Iwi, Hapu of Te Tairawhiti o Turanganui A Kiwa Ability to relate and build effective relationships with Rangatahi Ability to do problem solving and create positive solutions to problems regarding Rangatahi Have relevant extensive experience in working with Rangatahi Qualifications Extensive experience in working with youth. Previous experience in a similar work environment, i.e working for a Maori Health Provider, working with youth at risk would also be an advantage. Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 7 of 9

8 Targets Action plans are shared, discussed / implemented and engaged Number of strategies adopted in rural and isolated communities Reporting is done on time Service is in compliance of 90% of the service specification Service is working closely with employees of Turanga Health particularly in service delivery Hui is attended to enhance the internal/external relationship and is continually maintained To continually maintain the Quality Systems of the position and service provided 6 monthly 100% achieved As anticipated and calendared Monthly / quarterly / six monthly to meet reporting requirements Knowledge of the MOH CAYAD contract service specification Identify needs of the community you work with and integrate TH service delivery as and when required to maximize the key components of TH service delivery which include Disease Prevention, Health Protection, Health Education and Health Promotion Local / regional and national Hui as requested by the funder Meet the expectations of the Turanga Health Code of Conduct. Contribute to the Turanga Health Quality Plan Evaluations/satisfaction surveys are completed Workforce development plans are completed annually and identified training is completed within the timeframe agreed Quarterly or at the completion of each program as per requirements of TH Quality Plan 100% Participate in Turanga Health Workplace wellness program 100% Participate in Turanga Health service / Pod hui to keep up to date on Turanga Health service delivery, processes and changes Carry out any other duties that may be asked of you whilst employed at Turanga Health that is of a legal and ethically nature Weekly / Fortnightly / monthly as directed - 100% Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 8 of 9

9 Reporting Progress reports on the services provided will be done weekly, monthly, 3, 6 and 12 monthly and as requested by the service delivery manager Evaluation/satisfaction surveys are done 6 monthly and on time Evaluation of training / conference / workshops attended Record of minutes provided on request for external meetings attended on behalf of Turanga Health Job Description Approved Chief Reweti Ropiha Managers Signature Employee Signature Author: Chief Date of first approval: September 2005 Authorised by: Chief Page 9 of 9