FOSTERING INNOVATION IN THE PUBLIC SECTORS OF THE ARAB REGION ANNEX IKR6: INSIGHT REPORTS BY MANAGEMENT AND INFORMATION TECHNOLOGY CONSULTANTS

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1 FOSTERING INNOVATION IN THE PUBLIC SECTORS OF THE ARAB REGION ANNEX IKR6: INSIGHT REPORTS BY MANAGEMENT AND INFORMATION TECHNOLOGY CONSULTANTS

2 The reports listed below are catalogued in an abridged working format, providing for each item only the authoring organizations, publication year and title metadata. Full bibliographical metadata according to the referencing standards that apply, together with online availability information for each report, will be provided in the final printed or online version of this resource catalogue. 451Research. (2016). Paving the Path for Digital Transformation with Open Source Infrastructure. Accenture. (2016). Catching Up with Society A Digital Reality Check for Nordic NGOs. Accenture. (2016). Digital Performance Index. Accenture. (2016). Intelligent Conversations Delivering Engaging Moments. Accenture. (2016). The Future of Applications. Accenture. (2017). Back Office Transformation. Accenture. (2017). Capabilities for Tomorrow's Digital City Hall. Accenture. (2017). Digital Adoption. Accenture. (2017). Government as a Platform. Accenture. (2017). Technology for People The Era of the Intelligent Enterprise. Accenture. (2017). Unlocking Digital Value to Society in Denmark. Capgemini. (2016). Application Landscape Management Report Capgemini. (2017). Asset Performance Management Maturity Model. Capgemini. (2017). Business Technology Performance Index Capgemini. (2017). Digital Transformation Review 10. Capgemini. (2017). Innovation Nation Spring Capgemini. (2017). Innovation Nation Summer Cisco. (2017). Annual Cybersecurity Report Cisco. (2017). Cisco Visual Networking Index Forecast and Methodology Cisco. (2017). The Zettabyte Era Trends and Analysis. Cognizant. (2015). The Six Stages Of Digital Transformation Maturity. Convertigo. (2016). The Definitive Guide to Enterprise Mobile Development. Datum. (2016). 5 Steps to Prepare for Digital Transformation. Deloitte. (2015). E-governance and Digital India Empowering Indian Citizens through Technology. 2

3 Deloitte. (2016). Technology Trends 2016 Innovating in the digital era A public sector perspective. Deloitte. (2017). Deploying the whole of government How to structure successful multi-agency international programs. Deloitte. (2017). Financial Crime in the Middle East and North Africa 2017 Report. Deloitte. (2017). Social Progress Index 2017 Report. Deloitte. (2017). Technology, Media and Telecommunications Predictions 2017 Report. DUP. (2015). The journey to government's digital transformation. DUP. (2016). The millennial majority is transforming your culture. DUP. (2017). Tech Trends 2017 Report. EIU and SAP. (2016). Digitising IT in the Public Sector. EIU and SAP. (2016). Digitising IT Leadership for the Next Phase of Digital Transformation. ESG and HPE. (2016). The Cost of Managing Unstructured Data. exo. (2017). Collaboration Software Market Overview. exo. (2017). Why digital collaboration How digital collaboration can transform your organization. EY and 100RC. (2016). The power of three for smarter more resilient cities. EY. (2016). Disrupting the Disruptors. EY. (2017). Digital Australia State of the Nation 2017 edition. EY. (2017). Digital Transformation for 2020 and Beyond. EY. (2017). Getting real about resilience. EY. (2017). Placing gender on the public sector agenda. Forrester and Microsoft. (2017). Accelerating Digital Transformation With Technology. Forrester. (2015). Four Ways to Reinvent Government and Deliver Services the Public Expects. Forrester. (2015). The Forrester Wave Global Workplace Services, Q Forrester. (2015). The Operating Model For Customer Obsession. Forrester. (2016). Digital Maturity Model 4.0. Forrester. (2016). Dynamics That Will Shape The Future In The Age Of The Customer 2017 Predictions. Forrester. (2017). Applying Forrester s International Research on Enterprise Public Cloud Platform. 3

4 Forrester. (2017). Take the Wheel Build Your Cloud Computing Strategic Plan Now. Forrester. (2017). The Digital Maturity Model 5.0. Fujitsu. (2016). Fit for Digital Co-creation in the Age of Disruption. Fujitsu. (2016). Public Sector Insight Guide. Gartner. (2016). Analyzing the Role and Skills of the Cloud Architect. Gartner. (2016). CIOs Should Use Universities and Nontraditional Alternatives to Build Talent Pipelines. Gartner. (2016). Digital Business KPIs Defining and Measuring Success. Gartner. (2016). Planning Guide for Cloud Computing. Gartner. (2016). Top Strategic Predictions for 2017 and Beyond Surviving the Storm Winds of Digital Disruption. Gartner. (2016. (2017 Planning Guide for the Internet of Things. Gartner. (2017). Digital Business Success Depends on Civilization Infrastructure. Gartner. (2017). Hype Cycles Highlight Enterprise and Ecosystem Digital Disruptions. Gartner. (2017). Introducing the Gartner Digital Government Maturity Model 2.0. Gartner. (2017). IoT Technology Disruptions A Gartner Trend Insight Report. Gartner. (2017). Leadership in the Digital Age A Gartner Trend Insight Report. Gartner. (2017). Leading the IoT Gartner Insights on How to Lead in a Connected World. Gartner. (2017). Top 10 Strategic Technology Trends for 2017 Digital Technology Platforms. GCDBT, IMD and CISCO. (2017). Public Sector and the Digital Vortex How Government Organizations Can Harness Digital Disruption for Positive Change. HarveyNash and KPMG. (2017). CIO Survey Report HfSResearch. (2016). Bringing Collaboration and Innovation to Public-Private Partnerships. HfSResearch. (2016). Managing Security to Achieve Digital Trust in HfSResearch. (2016). SaaS Service Providers Need to Align with As-a-Service Ideals. HfSResearch. (2017). Citizen-Centered Public Sector Organizations Operate As OneOffice. HfSResearch. (2017). Redesigning the Digitally Driven Front-Office. HfSResearch. (2017). The 2017 HfS Blueprint Agenda Making the Intelligent OneOffice Real. 4

5 HfSResearch. (2017). The Back Office Is Key to Meeting Digital Expectations. HPE. (2015). Transform government services HPE Big Data Solutions for Government. IBM. (2016). Cognitive Government Enabling the data-driven economy in the cognitive era. IBMCBG. (2015). A Playbook for CIO-Enabled Innovation in the Federal Government. IBMCBG. (2015). Using Innovation and Technology to Improve City Services. IBMCBG. (2015). Using Mobile Apps in Government. IBMCBG. (2016). Encouraging and Sustaining Innovation in Government. IBMCBG. (2016). Ten Actions to Implement Big Data Initiatives A Study of 65 Cities. IBMCBG. (2016). The Social Intranet Insights on Managing and Sharing Knowledge Internally. IBMCBG. (2017). Digital Service Teams Challenges and Recommendations for Government. IBMCBG. (2017). Transforming Government Through Technology. IBMIBV. (2015). Beyond listening Shifting focus to the business of social. IBMIBV. (2015). Mission Possible Your cognitive future in government. IBMIBV. (2016). Can the Millennial generation rescue government Leveraging digital natives in your transformation efforts. IBMIBV. (2016). More than magic How the most successful organizations innovate. IBMIBV. (2017). A two-front battle How governments can prevail in the face of the global skills crisis. IBMIBV. (2017). The Innovation Imperative. IDC and RedHat. (2016). Open Source Goes Mainstream Global Systems Integrators Trust Commercial Open Source Technologies. IDC. (2015). Digital Transformation (DX) An Opportunity and an Imperative. IDC. (2015). Redefine the IT Business Model to Create Competitive Advantage. IDC. (2015). The Essentials of IoT Investment for Smart Cities. IDC. (2016). Worldwide Software Taxonomy. IDC. (2016). IDC FutureScape Worldwide IT Industry 2017 Predictions. IDC. (2016). Vendor Sourcing and Management Sourcing in 3 Dimensions. IDC. (2017). Driving the Competitive Agenda with DX Technology Capabilities. 5

6 IDC. (2017). Four Services That Enable IoT for Organizations. IDC. (2017). Four Ways Intelligent ERP Applications Deliver Value to Your Organization. IDC. (2017). The Future is 5G Five Ways the Combination of IoT and Mobility Drives Digital Transformation. IDC. (2017). Why Your Organization Should Create a Digital Innovation Graph. IDC. (2017). Worldwide Computing Platforms Taxonomy. IDC. (2017). Worldwide Digital Transformation Use Case Taxonomy National Governments. IDC. (2017). Worldwide Marketing and Intelligence Taxonomy. KPMG. (2016). How to bounce back from cyber fatigue. KPMG. (2017). Change Readiness Index Report KPMG. (2017). The changing landscape of disruptive technologies Part 1 Global technology innovation hubs. KPMG. (2017). The changing landscape of disruptive technologies Part 2 Innovation convergence unlocks new paradigms. KPMGTechGrowth. (2017). Startup Cyber Guide. KPMGTechGrowth. (2017). Tech Growth Start-up Guide. LinuxFoundation. (2016). Guide to the Open Cloud 2016 Edition. LinuxFoundation. (2016). Open Source Compliance in the Enterprise. McKinsey. (2016). Digital Middle East Transforming the region into a leading digital economy. McKinsey. (2017). Following the user Middle East telcos on the journey to a digital customer experience. McKinsey. (2017). The opportunity in government productivity. MicroFocus. (2016). The Hidden Costs of Open Source and Homegrown Applications. Microsoft. (2016). Digital transformation in the public sector [1] Optimizing Government. Microsoft. (2016). Digital transformation in the public sector [2] Transforming Government Services. Microsoft. (2016). Digital transformation in the public sector [3] Empowering Employees. Microsoft. (2016). Digital transformation in the public sector [4] Engaging Citizens. Microsoft. (2016). Digital transformation in the public sector [5] Empowering Digital Government. Microsoft. (2017). A rural broadband strategy Connecting rural America to new opportunities. MITSMR and DUP. (2017). Achieving Digital Maturity Adapting Your Company to a Changing World. 6

7 MWD and Hype. (2017). The Value of Innovation Management in Digital Transformation. MWD. (2015). The social collaboration vendor landscape. MWD. (2016). Can Facebook at Work change the face of enterprise collaboration. MWD. (2017). CIOs responses to digital imperatives highlight gaps in skills and trust. Nucleus. (2016). Nucleus Top Ten Predictions for Nucleus. (2017). The eight hot and cold vendors of OpenROADS. (2016). Open ROADS Research Smart Cities. OpenROADS. (2017). Digital Mastermind Playbook. OpenROADS. (2017). Introduction to the Open Digital Maturity Model V2. Oracle. (2017). Building Government for the 21st Century. Ovum. (2016). Smarter Utilities Survey 2016 Report. Ovum. (2016). The Customer-Adaptive Enterprise. Ovum. (2016. (2017 Trends to Watch Big Data. Ovum. (2017). IoT Viewpoints Opportunities In 2017 and Beyond. Ovum. (2017). Next-Generation IT. Pivotal and O'Reilly. (2015). Migrating to Cloud-Native Application Architectures. Pivotal and TDWI. (2016). Shaping the Future of Data Warehousing through Open Source Software. PwC. (2016). Cities of Opportunity Report. PwC. (2016). Global Innovation 1000 Study Software as a Catalyst. PwC. (2016). Preparing for the digital era The state of digitalization in GCC businesses. PwC. (2016). PwC Global 100 Software Leaders. PwC. (2017). A decade of digital Keeping pace with transformation 2017 Global Digital IQ Survey. PwC. (2017). Chief Digital Officer Study PwC. (2017). Global State of Information Security Survey PwC. (2017). Global Technology Scorecard Q PwCUK. (2017). Local State We're In 2017 Study. 7

8 RedHat. (2015). Driving innovation with Platform-as-a-Service. RedHat. (2017). Digital innovation through agile integration. RedHat. (2017). Open Organization Leaders Manual. RedHat. (2017). Succeed in the new digital business landscape. RedHat. (2017). The Open Organization Guide to IT Culture Change. SAP and OxfordEconomics. (2016). Digital Leadership in the Public Sector Leaders SAP. (2016). Digital Disruption How digital technology is transforming our world. SAP. (2017). Transforming Government for the Digital Era To Improve Citizens Lives. Suse. (2017). Driving Innovation in an_era of Digital Transformation. TMForum. (2017). Digital Maturity Model A Blueprint for Digital Transformation. TUFS and Mastercard. (2017). Digital Planet 2017 How Competitiveness and Trust in Digital Economies Vary across the World. TUFS and Mastercard. (2017). The Digital Evolution Index