THE FUTURE IS HERE How Breakthrough Tech Innovations Are Shaping Our World

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1 THE FUTURE IS HERE How Breakthrough Tech Innovations Are Shaping Our World Jyoti Lalchandani Group Vice President & Regional MD Middle East, Turkey & Africa

2 Innovation Accelerators: Creating a New Wave of IT Disruption Leadership Transformation Omni-Experience Transformation Information Transformation Operating Model Transformation WorkSource Transformation

3 $ Trillion Innovation Accelerators will Drive Worldwide ICT Spending Overall CAGR 6.4% 2nd Platform ICT 3rd Platform ICT Innovation Accelerators ICT 6 NEW OPPORTUNITY 5 4 CAGR 17.2% 3 2 CAGR 6.9% 1 0 CAGR -6.8% Source: IDC Worldwide Black Book: 3rd Platform Edition (October 2016 Preliminary)

4 IoT - Transformational Impact Across Industries A network of networks of uniquely identifiable end points (or things) that communicate without human interaction using IP connectivity IoT spend will >$1.1B in South Africa in 2017 Transportation Others Manufacturing Utilities Government Cross Industries IoT use cases in: Smart grid, freight monitoring, maintenance, smart manufacturing Connected devices in factories Fleet management Integrated building management Public safety initiatives Remote health monitoring Distribution automation IoT platforms, analytics & security will come to the fore

5 It Will Take An ICT Ecosystem To Make IoT Work Industrial Solutions Connected Life Solutions Industry Solutions Analytics Services Security Services Platforms (Device & Application) Enablement) Standards Organizations Service Providers Network Infrastructure Storage Protocols 2G 3G 4G Devices IP Embedded MPU & SoC Suppliers Embedded Software Servers All IDC research is 2015 by IDC. All rights reserved. 5

6 Robots Become More Accessible and Acceptable Industrial robotics - increasingly adopted in South Africa due to versatility and cost effectiveness of application The Automotive and Transportation industry - leading the pack in the use of robotics and automation The small and medium enterprises (SMEs) - anticipated to increasingly adopt robotics and automation systems Source: Khaleej Times

7 IDC predicts that by 2018, the average selling price of an industrial robot will be 1/5 th of what it is today, but have 5x the capability

8 Drones Gain Industry Momentum In 2016, 80% of market potential was untapped due to safety and privacy concerns Policies and regulations coming! By 2018, 80% of first responder airborne units have drone defeat technology to combat instances of drones impeding operations By 2018, 30% of drones are not owned, but managed by third parties - accelerating deployments By 2020, 70% of drone deployments are driven by industry automation (e.g. pipeline management, surveillance, farming, offshore drilling)

9 and Closer to Home South African Civil Aviation makes drone aircraft history Source: Northcliff Melville Times, Date Drones: Revolutionizing Healthcare in South Africa Source: The Borgen Project, Date South African Farmers Flock To Drone Schools For Flying Lessons Source: AFK Insider, Date

10 Cognitive Systems Bring Intelligent Automation to Processes AI + facial recognition being used in Law Enforcement, Retail and Aviation sectors Biocam300 IP Camera Commercial sector utilizing facial recognition to identify and blacklist unwanted persons Intelligent virtual assistants/chatbots to be used in Govt, Banking, Insurance, Travel, Tourism, ecommerce and telecom Call centers/helpdesks will adopt cognitive aided customer support systems Business process automation will be disrupted by cognitive: Know your customer (KYC) Contract management Financial compliance Source: ZKTeco

11 3D Printing Could Potentially Revolutionize Multiple Industries Rectron brings MakerBot printers to South Africa Source: Mail & Guardian, Date D printing will transform the Automotive, Aviation and Healthcare industries in South Africa The development of Robohands prosthetics will revolutionize South Africa s healthcare system 3D printed "Robohands" made in South Africa Source: CBS News, Date In 2017, the 3D printing market in MEA will grow to $865M By 2021, 3D printer-enabled manufacturing centers and micro-factories increase 10x from 150 to 1500 globally

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13 World's first 3D-printed office opens in Dubai Dubai 3D Printing Strategy 25% of Dubai s buildings will be 3D printed by 2030

14 McLaren-Honda brings 3D printing to Formula One The F1 team will use the technology at the Bahrain Grand Prix to tweak designs on the fly

15 Adidas Will Mass-Produce 3D-Printed Sneakers Adidas launched a new sneaker with a 3D-printed sole that it plans to massproduce next year, part of a broader push by the German sportswear firm to react faster to changing fashions and create more customized products

16 Smart City Initiatives: From Fragmented Apps to Integrated & Centralized Solutions Transportation: Fleet tracking, public transportation, smart parking, traffic management Energy: Smart meters, Smart buildings (thermostats, elevators), connected lighting Citizen Engagement: Digital signs, mobile apps, ibeacons, mobile payments, smart trash Public Safety and Emergency response: connected officers, intelligent operation centers, acoustic sensors, panic button Social services: connected case workers, food bank inventory, one touch emergency response Environmental monitoring: weather and atmospheric monitoring, waste management, smart remote watering Permitting & Licensing: Mobile apps/ forms and printing

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18 Proximity & Accessibility Progression Towards the 4th Platform NEAR Tech integrated with our bodies Augmented Humanity (senses, cognition, motion ) Apps = code + neural signals Interface is invisible Direct Neural Interface Tech on our bodies, in appliances AI-enhanced, cloud-enabled services Continuously learning, updating Touch, voice and gesture interface Tech in our pockets Mobile apps by the millions Ubiquitous distribution via cloud Touch interface Connected Appliances Wearables Embedded Tech in front office and home Client/server apps explode Expanded distribution via channel Graphical user interface Mainframe Desktop Laptop Phone FAR TODAY 2030

19 A Swedish start-up has started implanting microchips into its employees

20 Closing Thoughts Dynamic Everything Skills Disruption Value-based Partnerships Regulatory Uncertainty Crowdsourcing Innovation

21 The future started yesterday and we re already late. John Legend Singer, song writer

22 Jyoti Lalchandani Group Vice-President & Regional MD Middle East, Turkey and Africa IDC E: