SAP Solution Manager for SAP Business Suite 7

Transcription

1 SAP Solution Manager for SAP Business Suite 7 Solution Management for Application Life-Cycle Management, SAP AG Customer Click here the latest version of this document

2 End-to-end Application Lifecycle Management for the SAP Business Suite SAP Solution Manager for SAP Business Suite 7 Execute projects smoother with roadmaps Implement faster with predefined implementation content Test speedier with Change Impact Analysis Go-live safer with SAP Enterprise Support services Run better with Application Lifecycle Management SAP AG All rights reserved. / Page 2 Customer

3 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 3 Customer

4 Solution Implementation Benefits Business Continuity Increased business process availability Higher quality based on intelligent testing Reduced planned downtimes Business Process Improvement Managed and improved business process KPI New code becomes effective only where needed and activated Faster Return on Innovation due to selective activation Application Life-Cycle Management Standardized, integrated, and controlled Application Life-Cycle Management Reduced downtime compared to full release upgrades Reduced testing costs Innovation without upgrades Faster implementation because only activated parts need to be configured Faster test preparation due to test case templates Reduced Total Cost of Operations Protection of Investment and Accelerated Innovation

5 Solution Implementation Process Solution Implementation Represents the identification, adaptation and implementation of new and enhanced future-proof business and technical scenarios Is a part of the application lifecycle and is designed to decouple technical installation from business innovation Uses SAP Solution Manager to implement Innovation within the system landscape Business Business Process Expert System Administrator Business Process Expert Quality Manager System Administrator Requirements Design Build Test Deploy Demand SAP Service Marketplace SAP Community Network SAP Solution Composer Business and Technical Aspects Project Administration Business Blueprint Implementation Content Maintenance Optimizer Installation Tools Enterprise Service Repository / ES workplace Configuration Central Template Configuration Business Process Configuration Custom Development Documentation Composition Environment/ Business Process Management Test Management Test Management capabilities Deployment Quality Gate Management capabilities SAP AG All rights reserved. / Page 5 Customer

6 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 6 Customer

7 Implementation Content for Lines of Business Solution Manager Content Implementation Content: Configuration content for processes and scenarios is shipped via standard Solution Manager delivery supporting customers in the configuration of their solutions Business Process Repository Benefit: Solution Manager supports the different phases of an implementation project, like Blueprinting and Realization Process and scenario specific content is provided Transactions and business functions are linked to the processes Proven quality of the configuration information, i.e. IMG activities, configuration transactions and configuration documentation, is delivered as Extended Implementation Content for Lines of Business SAP AG All rights reserved. / Page 7 Customer

8 Extended Implementation Content for Lines of Business delivered in ST-ICO 150_700 SP27 LOB Area Investment Topic HCM Administer HR Data (1) Financials Duty Reduction & Trade Compliance (11) Electronic Bill Presentment (4) Gaining Efficiency in Finance (3) Sourcing and Procurement Central Contract Management (3) Operational Procurement (6) Central Sourcing (3) Manufacturing Operations Enterprise-Level Planning and Control (2) Manufacturing Execution (12) Supply Networks Collaborative Demand and Supply Planning (6) CRM Perfect Order Processing (Lead to Cash) (4) This content is located in SAP Solution Manager under the path: Solutions/Applications -> Extended Implementation Content for Lines of Business SAP AG All rights reserved. / Page 8 Customer

9 Sourcing and Procurement CRM Supply Networks Financials Manufacturing Operations HCM Processes with extended content delivered in ST-ICO 150_700 SP27 Administering Employee HR Data FI-AP: Electronic Bill Presentment and Payment Buy Side FI-AR: Electronic Bill Presentment and Payment(B2B) FI-AR: Electronic Bill Presentment and Payment(B2C) FI-CA: Electronic Bill Presentment and Payment FI-AR: Dispute Resolution FI-AR: Credit Management FI-AR: Collections Management Customs Processing Import into Customs Procedures with Economic Impact Customs Processing Re-Export Intrastat Declarations for Arrivals Intrastat Declarations for Dispatches Preference Determination for Configurable Bill of Materials Product Classification (Intrastat) Reexport Control Sanctioned Party List Screening for External Addresses from Files Sanctioned Party List Screening for Finance Sanctioned Party List Screening for Human Resources Sanctioned Party List Screening in Customs Declarations/Shipments Developing Contracts Evaluating Bids/RFx Responses Inbound Processing and Receipt Confirmation without Warehouse Management Monitoring Contracts Processing Bidding Events Processing Contracts and Sourcing Rules in ERP Processing Follow-On Documents Processing Purchase Orders in ERP Processing Purchase Orders in SRM Processing Purchase Requisitions in ERP Searching for Sources of Supply Centrally Verifying Logistics Invoices online Assembly Cross-Plant Performance Management Electronic Signature Floor Stock Management Genealogy Management Manufacturing Execution (Repetitive Manufacturing) Manufacturing Execution (Discrete Manufacturing) Production Monitoring Quality Assurance & Control Quality Data Collection Quality Engineering WIP Completion WIP Management WIP Start Availability Check Demand Planning and Forecasting Multilevel Demand and Supply Match Responsive Demand Planning Responsive Replenishment Planning Supply Network Planning Heuristic Lead Processing in CRM Opportunity Processing in CRM Quotation Processing with ERP Quotation in CRM Sales Order Processing with ERP Sales Order in CRM SAP AG All rights reserved. / Page 9 Customer

10 Essential Content Improvements in 2010 Overview Improvements 1. Transaction 2.2 Process Configuration List of transactions completed Transactions moved to optional process steps List of IMG links completed Reuse of IMG Docu List in order of execution 2. Configuration 3. Documentation 2. 1 Basic settings Basic settings for processes added to avoid redundant IMG links Config docu: Step-by-step procedures completed Reduction to relevant information Reference to additional information added Correction of pathes and references SAP AG All rights reserved. / Page 10 Customer

11 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 11 Customer

12 SAP Landscape Verification 1.0 SAP Solution Manager Add-On Correctness of landscape data is the key for a successful EHP installation: A correct landscape configuration is a major prerequisite for error-free execution of MOPZ Erroneous or incomplete landscape information can result in failure of the update procedure Guidance is required to correctly enter all information needed during the update process New Solution: SAP Landscape Verification Helps to analyze system landscape data in SAP Solution Manager System Landscape (SMSY) in order to identify issues in landscape description Add-on installation - Details can be found here SAP Landscape Verification promotes the landscape pattern concept: Hub and sidecar - Details can be found here Using SAP Landscape Verification 1.0 helps to improve landscape data quality as a major prerequisite for smooth installation of SAP enhancement packages for SAP Business Suite. SAP AG All rights reserved. / Page 12 Customer

13 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 13 Customer

14 Maintenance Optimizer Advantages & Features One central tool for planning, download and installation of Support Packages, Enhancement Packages and Upgrades Maintenance Optimizer automatically calculates all files needed for installation Automated calculation of files depending on scoped Business Functions Can be used for Support Packages, Upgrades and Enhancement Packages Supports installation and upgrade of Java Patches, Add- Ons, HR Support Packages and HR CLC Packages Landscape awareness: Supports distributed landscapes, Hubs, and the automatic delta calculation for connected systems Automatic download of calculated files into a central download directory Tight integration with SAP s implementation tools to ensure a consistent end-to-end process Easy-to-use guided procedure SAP AG All rights reserved. / Page 14 Customer

15 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 15 Customer

16 Management of Business Functions in Business Blueprint and Configuration Advantages Direct scoping of Business Functions before starting with the Blueprint Related Business Processes are highlighted after scoping* Business Function Documentation Framework is available on each Business Structure level Automated calculation and download of files depending on scoped Business Functions via Maintenance Optimizer Central activation of Business Functions from SAP Solution Manager Work Centers Central configuration of managed systems Direct Access to Business Function related test cases Central storage of test information in SAP Solution Manager Launch SAP s Innovations SAP Support Portal EHP Infocenter *planned Related Processes and Capabilities: System Landscape Management Solution Implementation Project Related System Landscape Business Blueprint Business Function Scoping Configuration Testing SAP AG All rights reserved. / Page 16 Customer

17 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 17 Customer

18 SAP Solution Manager BPCA Impact Analysis of planned Business Functions activation SAP SAP delivers new functionality for the Business Suite via Enhancement Packages (EHP). Each EHP includes Business Functions that allow selective activation SAP Customer After deployment of an EhP the customer can selectively activate Business Functions based on customer interest Customers are interested to find out which of their mission-critical business processes are affected when activating a specific EhP Business Function SAP Solution Manager Business Process Change Analyzer (BPCA) BPCA provides functionality to identify Business Processes / Process Steps affected by changed SAP objects, e.g. custom development, config changes BPCA allows to identify process steps of mission-critical business processes affected by planned EhP Business Function before activation SAP AG All rights reserved. / Page 18 Customer

19 SAP Solution Manager BPCA Impact Analysis of planned Business Functions activation SAP System Support Package EHP Support Package Support Package EHP Support Package Time Business Functions deployed via EHPs Business Function 01 - inactive Business Function 02 - activated Business Function nn inactive planned activation SAP Solution Manager Business Process Change Analyzer (BPCA) BPCA identifies Business Processes affected by planned Business Functions usage before activation Business Blueprint Order to Cash Create Sales Order Sales Order Delivery Goods Issue Billing Procure to Pay Create Purchase Order SAP AG All rights reserved. / Page 19 Customer

20 Agenda 1. Solution Implementation for the SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 20 Customer

21 Learning center Maintenance Optimizer (general): frameset.htm Maintenance Optimizer for Support Package Stacks, Enhancement Packages, Upgrade, Upgrade with Enhancement Package 7/frameset.htm Landscape Verification 1.0 for SAP Solution Manager 95b2d0d1185d Business Function Scoping: frameset.htm Change Impact Analysis for Business Functions: frameset.htm Central Activation of Business Functions: frameset.htm SAP AG All rights reserved. / Page 21 Customer

22 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 22 Customer

23 SAP Solution Manager for SAP Business Suite Required Release Implementation Effort: The effort for upgrading SAP Solution Manager to SPS23 is roughly 1 day (if the system is already on EHP1, otherwise the effort will be higher). Please see slide 25 for details. How to download the latest SP of ST-ICO 150_700: You can download the latest content from the SAP Service Marketplace via /installations > Software Downloads > Support Packages and Patches > Search for Support Packages and Patches > Then search with the search term ST-ICO. How to download SAP Solution Manager 7.0 EHP1 SPS23*: Use Maintenance Optimizer to download the required software. SP27 of ST-ICO 150_700 is automatically included when using Maintenance Optimizer. How to implement: SAP offers Expert Guided Implementation Services for Basic Configuration and Solution Implementation. Please see slides 27 to 30 for details. Please contact your ramp-up coach to organize dedicated consulting support if needed. * SAP always recommends to apply the latest SAP Solution Manager Support Package SAP AG All rights reserved. / Page 23 Customer

24 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 24 Customer

25 Configuring SAP Solution Manager 1. The customer s SAP Solution Manager system has to be on Support Package level SP23 (SAP Solution Manager 7.0 EHP1 SP23) or higher*. 2. Transaction SOLMAN_SETUP has to be executed. This will automatically configure all relevant basic settings. 3. If guidance is needed, we strongly recommend the Expert Guided Implementation Service Basic configuration and update (see next slides). Time effort: - Upgrade of existing SAP Solution Manager system: The effort for upgrading SAP Solution Manager to SP23* is roughly 1 day (if the system is already on EHP1, otherwise the effort will be higher). - New installation of SAP Solution Manager 7.0 EHP1 SP23*: The effort for setting up SAP Solution Manager from scratch heavily depends on the customer s system landscape, the hardware used etc. A rough estimate for a setup which can be used for Business Suite 7i2010 is 4 to 5 days. * SAP always recommends to apply the latest SAP Solution Manager Support Package SAP AG All rights reserved. / Page 25 Customer

26 Agenda 1. Solution Implementation for SAP Business Suite Implementation Content Landscape Verification Maintenance Optimizer Management of business functions Business Process Change Analyzer Learning Center 2. Getting started with SAP Solution Manager Required release Configuring SAP Solution Manager Expert Guided Implementation Services SAP AG All rights reserved. / Page 26 Customer

27 Expert-Guided Implementation Training on the Job at Its Best Training, practical experience, remote consulting Day 1 Day 2 Day 3 Day 4 Day 5 Empowering, Web session, 1-2 hours each morning within one week SAP expert explains step-by-step configuration using training materials Execution, 2-3 hours on the same day Participants execute demonstrated steps within their own project, on their own SAP Solution Manager software Expertise on demand, during execution Participants have direct access to an SAP expert who directly supports them remotely, if necessary, during the execution SAP AG All rights reserved. / Page 27 Customer

28 Benefits for You As Our Valued SAP Customer or SAP Partner Advantages Direct configuration of your SAP Solution Manager Implemented scenarios are ready for use after delivery Execution of all activities in defined time frame Unique combination of remote training and expertise on demand Direct remote access to SAP expert Cost-effective, step-by-step and short-term training, from experts for experts without any travel expense Fixed time slot delivery matched to time zone Available delivery slots published on the SAP Service Marketplace Web site Plan and self-register online based on your team s project Select your training SAP Support Portal Alias: SolutionManager -> Services -> Expert Guided Implementation Direct Link: SAP Support Portal - Expert Guided Implementation Service Overview: Basic Configuration and Update Solution Implementation Business Process Monitoring Change Request Management Service Desk Solution Documentation CTS+ Data Volume Management Cockpit Job Scheduling Management End-User Experience Monitoring Quality Gate Management Service Level Reporting Recommended for Business Suite 7 projects For Enterprise Support customers one day of the remote support service contingent for EHP evaluation will be used SAP AG All rights reserved. / Page 28 Customer

29 Expert Guided Implementation Services Scope Description Expert Guided Implementation for Basic Configuration and Update Allows customer to create baseline functionality for implementation of end-to-end solution operations Balances the combination of training and expertise on demand All basic scenarios created to enable customers to handle professional application lifecycle management with SAP Solution managers Benefits: Fast project setup, less investment of time Combination of training and expertise on demand to shorten project time Work in your real system environment Direct execution within SAP Solution Manager Enterprise Edition Enable the baseline functionality for further benefits Fulfill conditions to profit most from services such as enterprise support, safeguarding, or SAP MaxAttention support Access to broadly based expert knowledge Direct access for individual dialogue with SAP experts Expert Guided Implementation for Solution Implementation Content of the Expert Guided Implementation for Implementation Projects is to explain SAP s Accelerated SAP project methodology and best practices in SAP Solution Manager. After the service you will know how to access the necessary project roadmap documentation provided in SAP Solution Manager to implement new and enhanced business processes to you solution landscape in the most efficient manner. You will be able to create an SAP Solution Manager project, link to your project roadmaps, assign your own keywords and milestones, and create your business blueprint. Prerequisites: Installation of SAP Solution Manager with EhP1 (latest SP recommended, including Initial and Basic Configuration) SAP Solution Manager has connection to SAP Network via RFC SAPOSS (OSS1 maintained.) SAP Solution Manager has network connection to the managed systems, which should be connected. SAP AG All rights reserved. / Page 29 Customer

30 Which customer needs which SAP services? SolMan Release No SAP Solution Manager in use Applicable EGIs EGI for Basic Configuration and Update EGI for Solution Impl. + Coaching by SAP Consulting SAP Solution Manager (7.0 or lower) EGI for Basic Configuration and Update EGI for Solution Impl. SAP Solution Manager 7.0 EHP1 < SP23 EGI for Basic Configuration and Update EGI for Solution Impl. SP23 installed, but little knowledge EGI for Solution Impl. SP23 installed and good knowledge No need SAP AG All rights reserved. / Page 30 Customer