Outsourcing improves IT efficiency for automotive enterprises

Transcription

1 Fujitsu Forum, Munich 2013 Outsourcing improves IT efficiency for automotive enterprises 0 FUJITSU LIMITED 2013

2 Challenges for the automotive industry The challenges for the automotive industry are remarkable Ensure innovation capabilities Adhere to more stringent rules and guidelines Integrate technological changes 4 Counteract cost pressures In order to overcome such challenges, we need to focus on essentials 1 FUJITSU LIMITED 2013

3 Benefit from outsourcing Improve the cost structure Pay only for the IT you use and need Ensure innovation capabilities The IT department can concentrate on value-creating activities More stringent legal regulations Benefit from the numerous certificates awarded to a provider 2 FUJITSU LIMITED 2013

4 , Fulda - a company in the FFF Group and Dura Group - By: Peter Herget, Head of SAP ERP

5 IT services for the Wirth Group The carpet brandname Car carpets Textile products for industry, housing and car interiors

6 IT services for the Wirth Group Products made of felt

7 IT services for the Wirth Group

8 Customers of the Wirth group

9 Company profile: Employees: 12 of which 3 IT Service 9 SAP consultation/development Workplaces: 700 Partner Outsourcing: TDS Informationstechnologie AG, Neckarsulm since 1st January 2009 The Wirth group has about 1,500 employees

10 - SAP ERP 6.0 Module Core incl. HCM IS Mill Products IS Automotive Atlas customs handling - EDI System Seeburger Automotive JIT/JIS Retail - Microsoft products Office, (Exchange), Visio, MS-Project - Database Oracle DB size: productive 1.4 TB. - Users (SAP) 650 users, 400 of which are operational Plants in Germany Italy China South Africa

11 Reasons to use the "Outsourcing" option Starting-point 2008: Old data center Requirements defined by the car customer regarding JIT/JIS delivery High-availability data center and infrastructure Comprehensive requirements for EDI data exchange Support for EDI application and SAP automotive appl. 7 x 24 h Bottlenecks for your own IT specialists requires extra new personnel and specialists Limited budget

12 Our procedure for selecting an outsourcing partner Request for tender, outsourcing offers All-round services for SAP systems incl. SAP Basis support EDI Services (Seeburger BIS) EDI Application Management Citrix Terminalserver MS-Exchange MS-Office File and Print Services Assess all offers and services Compare all offers from possible outsourcing partners The basis for the contract is an exact description of all services and activities Exact definitions of outsourcing services and one's own IT services

13 We have chosen TDS AG! TDS is ideal for medium-sized companies TDS listens to the customer TDS has proven to be very flexible regarding our requirements Start of transition project, August 2008 "Go Live" was 1st Januay 2009

14 Our experience throughout the project: Successful start of our systems at TDS on 1st January 2009 The transition project ran without any major problems. Cooperation from our own IT people is necessary. Stumbling-blocks were certain coordination problems and responsibilities Interfaces to subsystems which were not transferred to TDS. Service levels and activities sometimes had to be revised.

15 Our added value in comparison to own operations: Retaining resources and specialists not necessary Greater flexibility for service levels and services We have cost benefits as we do not have to retain resources Use top-class technology and certification of outsourcer

16 The achievement of the IT KPI targets: System availability - Significantly higher than the agreed 99,5 %. SAP ERP Response times - 300ms instead of 1 sec. Service and reactions times Have been fully met. EDI Application Service - Clearly higher efficiency towards own IT operation!

17 Our future prospects with TDS as partner: Our contract with TDS AG was extended this year. WIRTH Systems use new TDS on-demand services (storage, software) and technology solutions (latest Office and Citrix solutions). Absolute flexible growth, IT solutions for new factories can be implemented in the fastest possible time.

18 Questions? 17 FUJITSU LIMITED 2013

19 TDS service portfolio for automotive customers Private Cloud / Application Services IT consultation Use our skills for your success High levels of security intelligently combined with flexibility Application Management Reliablity for your business applications Workplace & Mobility Services Optimal cooperation, when in the company or when mobile Remote Systems Management Ideal support for your team 18 FUJITSU LIMITED 2013

20 Seven reasons why automotive customers are satisfied with our services!!!!!!! Pragmatic approach, geared to needs of mid-size companies Flexible support for customer processes Dedicated service managers Highly skilled and dedicated employees with extensive project experience Long-lasting customer relationships International service delivery through Fujitsu Group One-stop IT and SAP services 19 FUJITSU LIMITED 2013

21 More information? 20 FUJITSU LIMITED 2013

22 Thank you for listening!

23 TDS Informationstechnologie AG Klaus Schaller Phone: Klaus.Schaller@tds.fujitsu.com 22 FUJITSU LIMITED 2013

24 23 FUJITSU LIMITED 2013